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Skill Queue Issues - 2017/06/09

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Ebony Texas
The Scope
Gallente Federation
#101 - 2017-06-21 20:31:30 UTC
Moksa Elodie wrote:
Knowing how CCP have been over the past year, it will probably be 7 months before the missing SP is returned.

As it seems to of only affected Omega accounts, wouldn't it of just been easier to give all Omega accounts a set amount of SP rather than drag the whole process out for 2 weeks?


not that im providing them an excuse.. but I bet they likely haven't yet due to the issues with the boosters being used currently during this rogue swarm event.
GM Lelouch
Game Masters
C C P Alliance
#102 - 2017-06-22 16:35:41 UTC
Hey all,

The reimbursement will happen next week, hopefully on Monday (not 100% confirmed yet). We'll let you know through a news item announcement when the SP has been reimbursed.

I sincerely apologize for the delay, we initially thought we'd be able to roll out the reimbursement early this week but the process regrettably turned out to be a bit more complex than anticipated.

Best regards, Lead GM Lelouch CCP Customer Support | EVE Online | DUST 514
The Invisible Man
Aliastra
Gallente Federation
#103 - 2017-06-22 18:04:31 UTC
I still don't understand this. A few post earlier someone said we have to pause our training before the end of the subscription, but this will mean we will lose training time again.

Will we get reimbursed for that lost time too?
Circumstantial Evidence
#104 - 2017-06-23 16:24:04 UTC
The Invisible Man wrote:
I still don't understand this. A few post earlier someone said we have to pause our training before the end of the subscription, but this will mean we will lose training time again. Will we get reimbursed for that lost time too?
That sounds like a mis-interpretation. A proper fix would not require players to do anything. This SP reimbursement is supposed to be a one-time event.
The Invisible Man
Aliastra
Gallente Federation
#105 - 2017-06-24 08:01:30 UTC
Circumstantial Evidence wrote:
The Invisible Man wrote:
I still don't understand this. A few post earlier someone said we have to pause our training before the end of the subscription, but this will mean we will lose training time again. Will we get reimbursed for that lost time too?
That sounds like a mis-interpretation. A proper fix would not require players to do anything. This SP reimbursement is supposed to be a one-time event.

The script that caused the loss of training time was meant to do something about the ghost training. Now i was talking about how we are supposed to stop ghost training to happen, which is declared to be an exploit in the meantime as you can see here https://community.eveonline.com/news/news-channels/eve-online-news/exploit-notification-ghost-training/

So we are forced to stop ghost training to happen if we don't want to risk our accaunts to be banned.

The first way is of course not letting our accounts lapse into alpha state by buying a subscription or plexing ccount before the lapse could happen. There should be many people who don't want or can't do this (the plex price ingame is around 1.4B ISK).
The second other way to stop ghost training from happening is pausing your skill queue before your account lapses to Alpha state.
The third (and last?) way seems to be online at the time the ghost training issue will happen. This is legit as at seems to me and someone approved it in this thread, too (see here https://forums.eveonline.com/default.aspx?g=posts&m=6977756#post6977756 ). But some people might not be able to be online at that time even if it is only afk.

So my question is if we will be reimbursed for the loss of any skillpoints if we choose to pause our skill training to prevent a possible ban.
Circumstantial Evidence
#106 - 2017-06-25 19:08:27 UTC
Some skill queues were "inadvertently paused" by a script run on June 9, SP reimbursement is the subject of this thread.

On June 15, the notice that Ghost Training is an Exploit was posted. In that notice, they wrote "a fix is expected to be deployed to address this issue next week."

While Ghost Training is not mentioned in the patch notes, exploit fixes sometimes don't get posted there. Patches were pushed out on June 20 and 22, I am only assuming something to address Ghost Training might have been included on June 20 or 22. (A "proper fix" should pause or reduce the speed of skill training as expected when lapsing from Omega to Alpha, so that players don't have to do anything special.)
Congo Eto
Arthur Dent Towel Technologies
#107 - 2017-06-26 16:56:59 UTC
Hmmmm well it looks like I may have got some SPs on my main account (about 56k) but not on my alt account which had multiple pilot training active at the time but doesn't now which is annoying as the alt account which isn't training atm is the one I needed it on.
RMPM Areidam
Center for Advanced Studies
Gallente Federation
#108 - 2017-06-26 17:54:16 UTC
Hi,

hi, June 9 had four char's that the skill training stopped, why none received reimbursement of the skill's
Kaziu Ghost
The Scope
Gallente Federation
#109 - 2017-06-26 20:45:51 UTC
Hi,

In June 9th I had stop skill training, why i didnt recive reimbursement?
Frostdragon Dallocort
Jarlhettur's Drop
United Federation of Conifers
#110 - 2017-06-26 23:21:00 UTC
It seems like some characters have been compensated. Is this confirmed? I have 3 characters that should be getting skill points due to the stoppage but have not received anything yet. Can this please be checked into?
Andres Keivees
Ministry of War
Amarr Empire
#111 - 2017-06-27 03:53:04 UTC
Same here, still no points compensated, had 3 characters with their training frozen, 2 omegas and 1 alpha.
Dracvlad
Taishi Combine
Astral Alliance
#112 - 2017-06-27 06:34:27 UTC
Two accounts were affected by this and no indication of any reimbursement, I think it was only eight hours so am not going to get salty or even bother to petition, but it is a bit naff.

When the going gets tough the Gankers get their CSM rep to change mechanics in their favour.

Blocked: Teckos Pech, Sonya Corvinus, baltec1, Shae Tadaruwa, Wander Prian, Daichi Yamato, Jonah Gravenstein, Merin Ryskin, Linus Gorp
Lando Tarsadan
Doomheim
#113 - 2017-06-27 08:15:57 UTC
I had 7 accounts which stopped (I started them again when I notised) some of my training toons already had SP so I'm unsure wheather they got it or not but I know at least 4 of them did not get reimbursed.
Ebony Texas
The Scope
Gallente Federation
#114 - 2017-06-27 13:46:45 UTC
you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que.


how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time.

thank you
Skilled Bitch Midumulf
Doomheim
#115 - 2017-06-27 15:11:39 UTC
same here 2 accounts had skill list stoped and got no compensating... also first use of drone Booster did nothing to skill time.
Dinsdale Pirannha
Pirannha Corp
#116 - 2017-06-27 16:42:09 UTC
Ebony Texas wrote:
you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que.


how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time.

thank you


When was CCP supposed to have actually implemented the fix?
Kaziu Ghost
The Scope
Gallente Federation
#117 - 2017-06-27 16:49:30 UTC
CCP what will you do with that? We should also earn skill points after skill queue issue.
Ebony Texas
The Scope
Gallente Federation
#118 - 2017-06-27 17:28:08 UTC
Dinsdale Pirannha wrote:
Ebony Texas wrote:
you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que.


how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time.

thank you


When was CCP supposed to have actually implemented the fix?


they were supposed to put up notice during the patch notes but I noticed yesterday one of alts received sp.

which supposed to decrease the time im training on a current lv 5 skill.. although boosted by the event accelator.. my time actually INCREASED! when I applied the SP.

grrrrrrrrrrrrr.. CCP CORRECT YOUR MISTAKES PLEASE!
Dinsdale Pirannha
Pirannha Corp
#119 - 2017-06-27 18:24:49 UTC
Ebony Texas wrote:
Dinsdale Pirannha wrote:
Ebony Texas wrote:
you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que.


how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time.

thank you


When was CCP supposed to have actually implemented the fix?


they were supposed to put up notice during the patch notes but I noticed yesterday one of alts received sp.

which supposed to decrease the time im training on a current lv 5 skill.. although boosted by the event accelator.. my time actually INCREASED! when I applied the SP.

grrrrrrrrrrrrr.. CCP CORRECT YOUR MISTAKES PLEASE!


How did you receive your notice?
I have got nothing.
Ebony Texas
The Scope
Gallente Federation
#120 - 2017-06-27 20:17:08 UTC
Dinsdale Pirannha wrote:
Ebony Texas wrote:
Dinsdale Pirannha wrote:
Ebony Texas wrote:
you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que.


how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time.

thank you


When was CCP supposed to have actually implemented the fix?


they were supposed to put up notice during the patch notes but I noticed yesterday one of alts received sp.

which supposed to decrease the time im training on a current lv 5 skill.. although boosted by the event accelator.. my time actually INCREASED! when I applied the SP.

grrrrrrrrrrrrr.. CCP CORRECT YOUR MISTAKES PLEASE!


How did you receive your notice?
I have got nothing.



when you log in and have notifications turned on.. it tells you.. you have unallocated skill pts.. of course you check the character sheet. beware though..since I had a booster going the sp extended my train time.. so now I sit waiting even longer than previously scheduled.