Issues, Workarounds & Localization

I've been using this machine to play EVE for over a year without problems. In the last week, I am getting a double "socket closed" error every 10min - 2 hours. I run 4 clients at the same time, yet every socket error happens to the same toon.

I've also noticed that settings for that specific toon are not saved on exit. Example, if I open the directional scanner and then log off, when I log back in then I need to set up the client interface again. On the other toons running, the interface remains the way I left it.

I'm not sure if the two are related? I've cleared cache and all the normal things we do when trying to fix things.

At one point I used to get the socket closed problem. It came and went over a period of some months back in 2009 / into 2010.
I could not figure out the problem. Eventually it went away and for the past year / 2 years I have not had the problem once.
People seem to have them all over the world, all sorts of ISP`s.



I have had socket closed during pve, pvp, jumping, sitting in station, all aspects of eve sometimes even idle in space for a few minutes.

I also noticed between patches around dominion, tyrannis onwards the socket closes got worse for a time, then better eventually going away completely.

OK, to be honest, I have not read any of the other post in depth.

To my point for this "the socket is closed" error message.
First, we must understand what is a socket. It is a 2 part number that consists of your IP address and a port number.
EX: 192.168.*.*:65490 (the two are seperated by a colon and the port number used here I made up)

Now, if a socket is being closed that means something is closing it , obviously. This could be anything from a router, firewall and or ISP.

The fact that it works on a VPN flawlessly leads me to believe it is something to do with a combination firewall and the router.

A VPN sets up whats similar to a LAN but over the internet. It is dedicated and nothing can interfere with it on a normal bases. It bypasses firewalls and router firewalls(port forwarding and triggering).

The fact that everything else is working on the internet leads me to believe it has to be the firewall and/or the router.

Simple fix is to manually add the port number or the program to be allowed access no matter what through both the firewall and the router. I am not sure if EVE uses a static port number or if it is constantly changing upon restart.

Also, if you use programs like peerblock *cough, cough* it can block CCPs IP addresses and ports.

As another note, I have not seen this message as of yet. The first thing I did was added a port triggering to my router to allow access no matter what and added an exception to my firewall... no, wait, scratch that. I don't run a firewall or anti-virus currently. Yea, I'm pretty ballsy... Shaddap!

...but why all of a sudden with no changes on my end? Any idea's?

-Six

Thanks but I don't run anti-virus or firewall. Turn them both off.

Plus, I have tired from 2 different countries on 2 different machines in the past 2 days. It HAS to be CCP.

Seriously people can you stop pointing towards our ISP when people from all over the world with different ISP are facing the same problem , right now my hometown adn my house near my college are using thte same ISP and in my college house I keep getting this same problem whereas in ym hometown hosue it is fine. And they are both from he same ISP . Yes it could be something with location but then explain why other games or internet browsing are not affected? CCP fix this problem at 4th of December

You have a good point about the fiber optics since in my college house we use fiber optics with faster internet but my hometown doesn't use it and has a slower internet connection but a stable one at that for EVE. If CCp solved this problem in the next expansion (fingers crossed) then should have come here and respond to us about it.

However either way although it is not completely CCP fault and if it's fiber optics that is affecting then we can't blame our ISP either I mean wat do u expect them to do pull out all the fiber optics cable jsut because of one game? Which shows that it is CCP who is suppose to be fixing this [problem not ISP so t the end of the day I'll still say it's CCP fault that we keep getting this problem.

Location: Ontario Canada
ISP rogers

Getting socket issue about every 1 or 2 min tonight.

Not a tech or IT type person but from the numerous posts I've read tonight on the forums regarding this socket issue....
VPN is not working for everyone
I have not changed my ISP or anything on my computer since yesterday.... also I don't think my ISP made sudden changes.

My internet works fine until I try and play EVE tonight....
Sometimes when I get socket error it's also doing something to cause me to lose internet connection for a minute....
Then internet connectivity comes back on it's own and stays stable until I try and play eve and get another socket error.

All of this is why I suggested CCP's own article on pingplotter above as it will regularly check the route and you can see where the issue is. Had a couple of "socket closed" tonight and already pingplotter is showing heavy packet losses (upwards of 30%) at an item of equipment assigned to above.net one hop out from CCP's servers.

Until my ISP hands off to the above.net equipment I'm getting a ping time of less than 20ms.

Can someone create a batch file that has a loop trace route command to tranquility? I would but I am not having this issue.

The purpose of this is to see how the packets react over time instead of at instant moments. This would work best when the socket is closing most often for whoever does this batch file. You do connect inbetween the sockets closing so it will show which routes are working and which are causing the most issues. Copy and paste the results to notepad or whatever and then host on like google docs so we can see what the results are and pick through the data.

This would be some advance networking stuffs.