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EXEFILE Login To Be Discontinued On September 20th

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CCP Falcon
#41 - 2016-09-05 20:00:28 UTC
Cerian Alderoth wrote:
Daneel Trevize wrote:
CCP, can we first please get a resolution to the security issues of non-expiring login/refresh tokens?

TY YMMD! ShockedWhat?StraightSmileBig smileLolRoll

P.S.: Will the login to the test server (Singularity) continue to work?
There is no TFA for Sisi, so I am assuming that your launcher is starting the EXEFILE ?!


If you log into account management, there's now a button to expire all your log in tokens.

Was recently added, we just haven't messaged it yet Smile


CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3
MDK-1
Okomon Heavy Industries
#42 - 2016-09-05 20:04:58 UTC
ccp could write a book on how to annoy your own players
Elenahina
Federal Navy Academy
Gallente Federation
#43 - 2016-09-05 20:54:18 UTC
MDK-1 wrote:
ccp could write a book on how to annoy your own players


Yeah, it would called: "How to deal with self-entitled whiners without serving jail time."

Eve is like an addiction; you can't quit it until it quits you. Also, iderno
Locke Erasmus
Violent Trans Matching
Neon Nightmares
#44 - 2016-09-05 21:02:05 UTC
This is quote upsetting as a multiboxer to hear about, not that it's happening, but the super short notice. Several third party softwares are used to manage things and launch eve through the exefile. CCP knows people use them, and it costs them nothing to just let people know sooner that a change is coming to give those developers the chance to adapt.

So please CCP, when you're changing significant things like this, just try and actually tell people it's coming more than a couple weeks out.
Superus Android
Sebiestor Tribe
Minmatar Republic
#45 - 2016-09-05 21:05:52 UTC  |  Edited by: Superus Android
On 2 of my friends's PCs the new launched is foobared... All I get is the window frame outline drawn by the windows API. it kinda looks like ghost of an app. The only way for me to logon is by using the exe directly. Support hasn't responded. The only thing that I can think of is that its a incompatibility with ZoneAlarm. I am not allowed to remove it though, so that's only a theory. Removing the exe login will remove an entire family from eve...
Nisaldara Datsang
Jedran Space Services
#46 - 2016-09-05 21:06:17 UTC
About twice a week the launcher ceases to work for me, reloading it won't work, even rebooting the computer will not reinstate functionality to the launcher. Its often accompanied by a massive white screen in the window. Other times it will simply not launch clients at all. In all of these scenario's logging in via exefile.exe allows me to still play eve.

Will you guys fix the launcher properly before you are removing the only loophole allowing you to play without relying on this broken extra wall of administration in the middle?
Elenahina
Federal Navy Academy
Gallente Federation
#47 - 2016-09-05 21:07:10 UTC
Locke Erasmus wrote:
This is quote upsetting as a multiboxer to hear about, not that it's happening, but the super short notice. Several third party softwares are used to manage things and launch eve through the exefile. CCP knows people use them, and it costs them nothing to just let people know sooner that a change is coming to give those developers the chance to adapt.

So please CCP, when you're changing significant things like this, just try and actually tell people it's coming more than a couple weeks out.


CCP has been telling people EXEFILE service was going to be discontinued for years. Literally years. They haven't supported that method of login in at least a year, and maybe longer. We were told several months ago that this would be ending this year once the new launcher was released.

People have have plenty of time to adapt and far longer than a couple weeks notice.

Eve is like an addiction; you can't quit it until it quits you. Also, iderno
Disposable ForumToon846
Royal Amarr Institute
Amarr Empire
#48 - 2016-09-05 21:11:06 UTC
New launcher is broken on my system. 5 fresh Windows 7 installs and around 30 EVE installs, and it still won't work. Please don't remove exe game launching.
TigerXtrm
KarmaFleet
Goonswarm Federation
#49 - 2016-09-05 21:16:32 UTC
MDK-1 wrote:
ccp could write a book on how to annoy your own players


CCP could write a book on dealing with the most annoying and grossly entitled customers I've ever seen.

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FearlessLittleToaster
Federal Navy Academy
Gallente Federation
#50 - 2016-09-05 21:20:13 UTC  |  Edited by: FearlessLittleToaster
For me the launcher has been rock solid stable for months. No forgotten profiles, easy one-buttan login for four accounts, no issues updating at all. Apparently my situation is far from universal though. If I had to guess a lot of people were probably having launcher issues but then shrugging and using the workaround. Now that the workaround is going away all the bugs are swarming out of the woodwork...

So, CCP, just a suggestion: Delay this change a bit, announce it more widely, and them do an aggressive push to find out why the launcher is giving some users problems. If you guys had done this change back when the 'old' launcher was around I would have been up in arms too, and the sheer *effort* of putting in 15 minutes of busywork fixing things so I could play every time would have probably made me unsub.
Cerian Alderoth
Cult of the Black Monolith
#51 - 2016-09-05 21:29:59 UTC
TigerXtrm wrote:
MDK-1 wrote:
ccp could write a book on how to annoy your own players


CCP could write a book on dealing with the most annoying and grossly entitled customers I've ever seen.
Fair point.

However, a newbro asked me for help because the Launcher wouldn't install the game. We reinstalled the game, tried the offline installer first, reinstalled the launcher ... nothing worked so far: The launcher complains about access rights to its own installation folder (which we even manually reset to full access for everyone, user, system, and guest) and fails to start the game.

The newbro contacted CCP some six weeks ago and still hasn't gotten a reply from support... He probably won't return to this NPE.

*THIS* is how bad the new launcher actually is for some people.
MDK-1
Okomon Heavy Industries
#52 - 2016-09-05 22:11:18 UTC
TigerXtrm wrote:
MDK-1 wrote:
ccp could write a book on how to annoy your own players


CCP could write a book on dealing with the most annoying and grossly entitled customers I've ever seen.


Self-entitled =/= having an opinion. Blow yourself.
Miss 'Assassination' Cayman
CK-0FF
Intergalactic Space Hobos
#53 - 2016-09-05 22:23:01 UTC  |  Edited by: Miss 'Assassination' Cayman
If the launcher worked reliably I wouldn't care, but it still stops working and I have to use the exefile at least every 10 days or so. If that reliability isn't improved this is going to be a very annoying change.
TigerXtrm
KarmaFleet
Goonswarm Federation
#54 - 2016-09-05 22:27:44 UTC
MDK-1 wrote:
TigerXtrm wrote:
MDK-1 wrote:
ccp could write a book on how to annoy your own players


CCP could write a book on dealing with the most annoying and grossly entitled customers I've ever seen.


Self-entitled =/= having an opinion. Blow yourself.


Would if I could.

My YouTube Channel - EVE Tutorials & other game related things!

My Website - Blogs, Livestreams & Forums
Keebler Wizard
Skew The Suits
#55 - 2016-09-05 22:28:18 UTC
You guys must have some jacked up network/computer configurations.


My launcher has worked the first time, and every time. Only things that have kept me out is the odd "web server down but not game server" and it may have forgotten my stuff ONCE, which was fixed by a relaunch.

Win7 here, happy to have increased security, and hopefuly someday, being able to switch characters without reloading the client.
Torr Victros
Pator Tech School
Minmatar Republic
#56 - 2016-09-05 22:36:02 UTC
CCP Falcon wrote:
we are currently in the process of working on changes to the EVE Online client that will result in the removal of the ability to log into EVE via launching exefile.exe from the EVE\sharedcache\%servername%\bin\ folder.


I find the new launcher has made it easier to run my multiple accounts, manage profiles, and access the test servers, so this change really won't be a problem except for that my corporation uses Mumble.

To make the Mumble overlay work on Windows 10, it is often necessary to add the exefile.exe's path in the shared cache to Mumble's white list. Without this, the overlay just won't work.

What will the new file and path be? I, and a lot of my corp-mates, will need to know this to adjust our Mumble overlay settings.

Thanks.
Agent Unknown
School of Applied Knowledge
Caldari State
#57 - 2016-09-05 22:56:23 UTC
Keebler Wizard wrote:
You guys must have some jacked up network/computer configurations.


My launcher has worked the first time, and every time. Only things that have kept me out is the odd "web server down but not game server" and it may have forgotten my stuff ONCE, which was fixed by a relaunch.

Win7 here, happy to have increased security, and hopefuly someday, being able to switch characters without reloading the client.


Ditto, no issues here either. I also leave the launcher open after using it once (so I get all the patches as they come through) and have never had problems aside from it "forgetting" accounts which resolves itself by logging into one of them again.

Afaik, it uses webkit (aka Chrome) so it should work across all PCs unless there's some weird setup going on. All it needs is Internet access!
Nakaara Adahsa
Deep Void Enterprises
#58 - 2016-09-05 23:03:29 UTC
Please do not disable login via Exefile until you fix the login problems via the launcher. The launcher sometimes fails to complete login, and restarting it usually does not cure this problem. Direct login via the exefile is the only reliable solution in thes cases.

I first encountered this problem during the first month of playing the game. I reported this as a bug, but you ignored my report and it was eventually deleted. Somehow I imagine other players have received a similar response.

If you proceed with this change in security without fixing the launcher problems, don't be surprised if you suddenly start to lose more players. You only have yourselves to blame for ignoring our error reports and warnings.
Teinyhr
Ourumur
#59 - 2016-09-05 23:04:30 UTC
Seeing as the launcher is somekind of mini-browser in itself, and IIRC has been infected with malware before, I have to seriously wonder and doubt how does this enhance account security in any way?

P.S. I have not used the client login system since how many years has it been we've had the launcher, just saying, I'm not buying the "improved security" thing at all.
Falin Whalen
Federal Navy Academy
Gallente Federation
#60 - 2016-09-05 23:04:36 UTC
I gave up on trying to get the new launcher to work and just started using the exefile.exe because I never heard back from CS.


Well, nice knowing you folks.

"it's only because of their stupidity that they're able to be so sure of themselves." The Trial - Franz KafkaÂ