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Issues, Workarounds & Localization

 
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The new launcher and the web server issues on the 21st of May: FAQ and update thread

First post First post
Author
Shian Yang
#661 - 2013-06-02 08:46:56 UTC
CCP Atropos wrote:
The new EVE Launcher moves the login process into the EVE Launcher itself and away from the EVE Client. What this means for the user is that you both log in sooner and you dive straight into the character selection screen.


Greetings capsuleer Atropos,

How do you figure this? The process prior to your new launcher was:

1. Double click icon.
2. Enter login details.
3. Select capsuleer.
4. Fly.

The process post your new, cumbersome launcher is:

1. Double click icon.
2. Enter login details.
3. Close redundant window because you click launch after logging in when autoplay is selected.
4. Close second redundant window because the launcher did not disable the button and after a few seconds of seeming inactivity you tried to launch it again.
5. Select capsuleer.
6. Fly.

Can you please engineer a launcher that will make it convenient to have multiple capsuleers on tap; be this through multiple interfaces launched once or a simple selector that will allow me to pick the capsuleer I need.

Alternatively, stop complicating the process and remove your redundant information from it and streamline it so I can control everything except the authentication protocol and what lies beyond.

Regards,

Capsuleer Yang
Linna Baresi
#662 - 2013-06-02 08:54:34 UTC  |  Edited by: Linna Baresi
A new day, a new launcher bug... My language is set to English, but now part of the interface (near the Start button) is in Cyrillic. After I press the (Start?) button, the English PLAY appears.

Member of since 2003 fated.europefreeforum.com

Jacabon Mere
Capital Storm.
#663 - 2013-06-02 08:58:50 UTC
I'm in Australia and getting russian =) i don't think location has much to do with this piece of fail.

Capital Storm is recruiting Aussies for Lowsec pvp and money making. Join "Capital Storm Pub" channel ingame. www.capitalstorm.net

Dimple Dallocort
Doomheim
#664 - 2013-06-02 09:05:42 UTC
My client thinks I'm in Russia this morning, I live in Ireland and haven't changed any settings. In fact when I looked to see if the setting have change they still stated English.

Just though you should know,
luna1102
Perkone
Caldari State
#665 - 2013-06-02 09:51:50 UTC  |  Edited by: luna1102
Jacabon Mere wrote:
I'm in Australia and getting russian =) i don't think location has much to do with this piece of fail.


Yeah ... new issue ... the english box is russian language.
All other 3 languages are fine, but english is broken now ... just tried to repair and reload, but still not fixed.

It seems i have missed the invasion? Lol
Mag's
Azn Empire
#666 - 2013-06-02 09:54:35 UTC
StevieTopSiders wrote:
Vaerah Vahrokha wrote:
StevieTopSiders wrote:
Vaerah Vahrokha wrote:
Also, if I may add a personal consideration:

after seeing some MMOs moving away from a web based log in (as it causes endless issues) I am surprised seeing CCP jumping in it. You are going for a world of hurt.

Thanks pubbie game designer #49680; I'm sure CCP is happy to have an expert like you on their side!


Considering I program computers since 1980 and have played MMOs for the last 12 years, I am sure you have totally hit the score.

:astonishedface: YOU'VE PLAYED MMO'S FOR A LONG TIME OH MY GOD YOU MUST BE UNIQUE
Vaerah gave an educated opinion regarding web based log ins, based on her/his experience in computer programming and time playing MMO's.

The fact you feel so able to poor scorn upon this opinion, indicates some sort of knowledge in the same field. I'm sure we would all be extremely grateful if would enlighten us with this knowledge. But I have a feeling the fact you skipped over certain aspects of Vaerah's reply and posted in caps, merely points to you talking out your arse. Thanks for posting though.

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.

Vaerah Vahrokha
Vahrokh Consulting
#667 - 2013-06-02 10:14:52 UTC
StevieTopSiders wrote:
Vaerah Vahrokha wrote:
StevieTopSiders wrote:
Vaerah Vahrokha wrote:
Also, if I may add a personal consideration:

after seeing some MMOs moving away from a web based log in (as it causes endless issues) I am surprised seeing CCP jumping in it. You are going for a world of hurt.

Thanks pubbie game designer #49680; I'm sure CCP is happy to have an expert like you on their side!


Considering I program computers since 1980 and have played MMOs for the last 12 years, I am sure you have totally hit the score.

:astonishedface: YOU'VE PLAYED MMO'S FOR A LONG TIME OH MY GOD YOU MUST BE UNIQUE


I hope you are just playing dumb. Besides I also DO software, all those years playing MMOs made me see countless types of log in and web based ones were the most problematic (even just for silly things like suddenly expiring certificates, new releases messing up unless players emptied browser cache and so on). On a software for the thousands, every stumbling block has to be removed or made minimal, which is the opposite direction where this whole "launcher-patcher-ads-ridden-heavy-weight-thing-with-Python-and everything-else-embedded" is going.
Lors Dornick
Kallisti Industries
#668 - 2013-06-02 10:46:04 UTC
luna1102 wrote:
Jacabon Mere wrote:
I'm in Australia and getting russian =) i don't think location has much to do with this piece of fail.


Yeah ... new issue ... the english box is russian language.
All other 3 languages are fine, but english is broken now ... just tried to repair and reload, but still not fixed.

It seems i have missed the invasion? Lol


Or Marianne Faithful has infiltrated the web servers.

CCP Greyscale: As to starbases, we agree it's pretty terrible, but we don't want to delay the entire release just for this one factor.

Colonel Goatbanger
Doomheim
#669 - 2013-06-02 10:52:57 UTC  |  Edited by: Colonel Goatbanger
luna1102 wrote:
Jacabon Mere wrote:
I'm in Australia and getting russian =) i don't think location has much to do with this piece of fail.


Yeah ... new issue ... the english box is russian language.
All other 3 languages are fine, but english is broken now ... just tried to repair and reload, but still not fixed.

It seems i have missed the invasion? Lol


Same here. Personally, imho by now someones head at CCP should have rolled for this total clusterfuck of a rollout.

The launcher hogs resources (100mb is too much and constantly using CPU), looks like **** by seemingly being a content serving platform than an actual game launcher and is a pain in the ass by constantly screwing with you and your access to the game.

Oh noes, tin foil hats and all here comes trollolololol launcher.

Yes, this is rant, but one from a customer relations perspective. There is no fostering of a relationship when you make a launcher that sucks donkey balls by "breaking" the accessibility or playability of an otherwise stellar game or have you been listening to SONY about how to retain the customers good will?

** Edit: After having read the underlying reasons for the change to the launcher I can only say that I disagree with them. You wish to create a "facebook-esque" platform/experience for users with access to all things possible, evemail, voice etc. Are there any number of reasons supporting this move or is this again some whim or fancy on CCPs part that can divulged to us as to why you would consider this half-of-a-move rather than a complete re-vamp of not only the eve-client (moving from 32-bit to 64-bit architecture) but all integrated services as whole? If you want to bring us a richer experience why do you give us such half-measures?
Bellasarius Baxter
Zilog Enterprises
#670 - 2013-06-02 11:14:37 UTC
Today, the left part of the launcher window (With the login boxes) has started appearing in Russian.....
I wonder if my system is compromised ?

Anybody else seeing this ?
Kansas Winndu
The Quantum of EvE
#671 - 2013-06-02 11:30:25 UTC
The old launcher actually made the login process slower already, and this one just make things worse.

It's a pain on the ass to login multiple accounts now, I don't know if anyone in ccp owns multiple accounts, or I just assume that they don't like players to do so. OK I may consider to only keep two of my accounts in sub then.


A really frustrating turd even worse than wis

Rommiee
Mercury Inc.
#672 - 2013-06-02 11:39:54 UTC
CCP Atropos wrote:

I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.


Well, don't hold your breath, that could take some time.

Though, when you get fed up, you can use the part of your comment: "The points people made need to be .......acknowledged and dismissed". Or in other words......"That's enough of people complaining about our snazzy launcher, lets ignore them"

That should shorten your timeframe somewhat.
Rebecha Pucontis
Doomheim
#673 - 2013-06-02 11:44:31 UTC
The new launcher NEEDS to save password please CCP. This feature would save so much time and hassle typing in 4 passwords everytime. Please implement it but make it an option that you have to turn on to avoid the security issues for those absent minded ones.
Smoking Blunts
ZC Omega
Goonswarm Federation
#674 - 2013-06-02 11:58:38 UTC
Rommiee wrote:
CCP Atropos wrote:

I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.


Well, don't hold your breath, that could take some time.

Though, when you get fed up, you can use the part of your comment: "The points people made need to be .......acknowledged and dismissed". Or in other words......"That's enough of people complaining about our snazzy launcher, lets ignore them"

That should shorten your timeframe somewhat.



it wont belong before any iteration of the launcher ends and CCP declare it a finished product. its happened before and will happen this time.

half finished junk removing functionality needlessly forced onto the player base in the name of simplicity

OMG when can i get a pic here

Vaerah Vahrokha
Vahrokh Consulting
#675 - 2013-06-02 12:02:24 UTC
Colonel Goatbanger wrote:

** Edit: After having read the underlying reasons for the change to the launcher I can only say that I disagree with them. You wish to create a "facebook-esque" platform/experience for users with access to all things possible, evemail, voice etc. Are there any number of reasons supporting this move or is this again some whim or fancy on CCPs part that can divulged to us as to why you would consider this half-of-a-move rather than a complete re-vamp of not only the eve-client (moving from 32-bit to 64-bit architecture) but all integrated services as whole? If you want to bring us a richer experience why do you give us such half-measures?


For those who want Facebook and whatever other "aggregation" feature, why can't CCP just make that an optional feature?

The best feature of Incarna has been the button to disable it, this launcher is the next best candidate.

But no, CCP won't make it optional, because they KNOW that 99% will just disable this umpteenth piece of crap.
Rommiee
Mercury Inc.
#676 - 2013-06-02 12:08:39 UTC
Smoking Blunts wrote:
Rommiee wrote:
CCP Atropos wrote:

I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.


Well, don't hold your breath, that could take some time.

Though, when you get fed up, you can use the part of your comment: "The points people made need to be .......acknowledged and dismissed". Or in other words......"That's enough of people complaining about our snazzy launcher, lets ignore them"

That should shorten your timeframe somewhat.



it wont belong before any iteration of the launcher ends and CCP declare it a finished product. its happened before and will happen this time.

half finished junk removing functionality needlessly forced onto the player base in the name of simplicity


Exactly my point. Been there, seen that sooooo many times with CCP.
Frillo Teslar
Advanced Resource Acquisition and Exploration
Cyno.Up
#677 - 2013-06-02 12:26:44 UTC
Cloud settings sounds like a good idea.. if you only have one pc. I don't know any eve players who only ever opens eve on one pc.

Also it would remove my ability to sometimes run alt on main screen and sometimes run it on the secondary screen.

Do not implement this launcher fully until it supports everything which is possible now with junctions or you WILL lose a lot of subscribtions.
You might not care much now because you think you know better, but guess what. On the other side there are people paying to play your game. If you ruin the game experience by making it worse or more difficult to login and setup to play the game people will stop paying you.

The game itself might not change, but in eve your window setup and the ability to store these settings LOCALLY is the game. Eve on default settings is imo unplayable, and I'm sure I'm not the only one who thinks that.

Listen to your costumers, and don't implement **** that isn't even near to doing what you think it will do in the future. Because guess what - we as costumers don't much care what your big PLAN is if you never deliver. We only get to see what you do implement, and if what you send out is bad and you keep bragging about how awesome it's going to get you just come across as a bunch of arrogant pricks.
Colonel Goatbanger
Doomheim
#678 - 2013-06-02 12:55:15 UTC
Vaerah Vahrokha wrote:
Colonel Goatbanger wrote:

** Edit: After having read the underlying reasons for the change to the launcher I can only say that I disagree with them. You wish to create a "facebook-esque" platform/experience for users with access to all things possible, evemail, voice etc. Are there any number of reasons supporting this move or is this again some whim or fancy on CCPs part that can divulged to us as to why you would consider this half-of-a-move rather than a complete re-vamp of not only the eve-client (moving from 32-bit to 64-bit architecture) but all integrated services as whole? If you want to bring us a richer experience why do you give us such half-measures?


For those who want Facebook and whatever other "aggregation" feature, why can't CCP just make that an optional feature?

The best feature of Incarna has been the button to disable it, this launcher is the next best candidate.

But no, CCP won't make it optional, because they KNOW that 99% will just disable this umpteenth piece of crap.


Agreed. Imo the only way forward is a complete re-vamp/re-code of all things associated (the hamster have work right?), but that will never happen. Instead we get pile upon pile and layer upon layer of crap that has to work in a seemingly antiquated environment. What I find truly lacking is the level of customer service or information in regards as to why they are doing this and as far as I can see customer retention is not high on their list. Presently we can circumvent the launcher by going directly to the ExeFile.exe but that will eventually be taken away from us leaving high and dry with the pile of crap that is presently the launcher. Bloatware is another word that comes to mind. I'd prefer KISS solutions to problems than extravagant ones. My main notion is to login to the game first and read the forums second. (Or is it their intent to stop us playing the game and start charging us for the pleasure of using SSO to a website?)
Smoking Blunts
ZC Omega
Goonswarm Federation
#679 - 2013-06-02 13:02:24 UTC
Rommiee wrote:
Smoking Blunts wrote:
Rommiee wrote:
CCP Atropos wrote:

I still want all feedback on the EVE Launcher and it's user experience; if people stop talking about it, it doesn't mean they're magically feeling great about it, it simply means they're not talking about it. The lengthy feedback threads, and my full EVEMail inbox, are still there, and the points people made need to either be acknowledged and worked on, or acknowledged and dismissed. I'll consider the matter closed when people start posting "I ran the new EVE Launcher today, and it was awesome!" or threads/posts/EVEMail to that effect.


Well, don't hold your breath, that could take some time.

Though, when you get fed up, you can use the part of your comment: "The points people made need to be .......acknowledged and dismissed". Or in other words......"That's enough of people complaining about our snazzy launcher, lets ignore them"

That should shorten your timeframe somewhat.



it wont belong before any iteration of the launcher ends and CCP declare it a finished product. its happened before and will happen this time.

half finished junk removing functionality needlessly forced onto the player base in the name of simplicity


Exactly my point. Been there, seen that sooooo many times with CCP.



far far to many times if you ask me. they should have actually stopped this **** by now

OMG when can i get a pic here

Glasgow Dunlop
The Dark Space Initiative
Scary Wormhole People
#680 - 2013-06-02 14:10:17 UTC
Can We go back to the launcher before your guys there made that blob of coding?

I know you work long and hard but its horrid. Hopefully this isnt a forewarning of what odd. will be like.

And to top it off, Russian all over the place on the English laungue side of it.

@glasgowdunlop #tweetfleet

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