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Launcher not working? - LOOK HERE

First post First post
Author
Kerrigan Roberts
Cruisers Crew
The Initiative.
#301 - 2013-05-21 22:12:44 UTC
Kerrigan Roberts wrote:
The launcher starts up (after I repaired it) and recognizes my Account, but nothing happens when I click play. It says launching, but nothing happens. wtf?




Also I cant start with eve.exe
Indahmawar Fazmarai
#302 - 2013-05-21 22:14:21 UTC
Just curious, not loading the login screen and missing the log off button, are "features" or misshaps? Can someone answer?
ian papabear
No Regard.
#303 - 2013-05-21 22:14:33 UTC
CCP Atropos
C C P
C C P Alliance
#304 - 2013-05-21 22:16:51 UTC
Kerrigan Roberts wrote:
Kerrigan Roberts wrote:
The launcher starts up (after I repaired it) and recognizes my Account, but nothing happens when I click play. It says launching, but nothing happens. wtf?




Also I cant start with eve.exe

If you can, copy the logs to pastebin or similar. It would be good to see where the process is going wrong.
Indahmawar Fazmarai
#305 - 2013-05-21 22:22:24 UTC
CCP Atropos wrote:
Kerrigan Roberts wrote:
Kerrigan Roberts wrote:
The launcher starts up (after I repaired it) and recognizes my Account, but nothing happens when I click play. It says launching, but nothing happens. wtf?




Also I cant start with eve.exe

If you can, copy the logs to pastebin or similar. It would be good to see where the process is going wrong.


What about the missing login screen and the missing log off button? Are those features or a part of the trainwreck? Question
Indahmawar Fazmarai
#306 - 2013-05-21 22:24:28 UTC
Kerrigan Roberts wrote:
Kerrigan Roberts wrote:
The launcher starts up (after I repaired it) and recognizes my Account, but nothing happens when I click play. It says launching, but nothing happens. wtf?




Also I cant start with eve.exe


Could you update your client to version 538542? Otherwise you're gonna get a "incorrect protocol" error and won't be able to log in.
CCP Atropos
C C P
C C P Alliance
#307 - 2013-05-21 22:36:07 UTC
Indahmawar Fazmarai wrote:
CCP Atropos wrote:
Kerrigan Roberts wrote:
Kerrigan Roberts wrote:
The launcher starts up (after I repaired it) and recognizes my Account, but nothing happens when I click play. It says launching, but nothing happens. wtf?




Also I cant start with eve.exe

If you can, copy the logs to pastebin or similar. It would be good to see where the process is going wrong.


What about the missing login screen and the missing log off button? Are those features or a part of the trainwreck? Question

The login that is in the EVE Launcher is intended to bypass the login screen. For the time being, if you want to feel nostalgic, you can start the underlying game client by starting the ExeFile.exe directly, located in the bin folder in your EVE client, but note that this won't be supported forever.

As for the Log Off button, wasn't it more of a quit-and-restart button? If so then it's probably a part of the design. The token you generate when you log in is passed to the EVE client and if it restarted it would attempt to reuse the same token to log in with, which by then has timed out.

I understand that this has come as a surprise, and for that I apologise; we're working to improve the experience and you'll hopefully see fixes and such rolling out over the next days and weeks.
BlackMan Jack
Brutor Tribe
Minmatar Republic
#308 - 2013-05-21 22:57:44 UTC
all im getting is this http://tinypic.com/r/dmd2s3/5
Illest Insurrectionist
Sparta.
#309 - 2013-05-21 22:59:54 UTC
BlackMan Jack wrote:
all im getting is this http://tinypic.com/r/dmd2s3/5


Maybe they'll make a site where you can enter your error codes and have a chance to win something.
Deep Starwalker
ICEWASP
#310 - 2013-05-21 23:27:56 UTC
sometimes words are not appropriate to express one's feelings so I leave you with Mr. Data views and feelings about the patch

Launcher crash

and MY reward to the DEVS for such a fine piece of coding


Your Reward !
Calathorn Virpio
Caldari Provisions
Caldari State
#311 - 2013-05-21 23:32:45 UTC
CCP Atropos wrote:
Indahmawar Fazmarai wrote:
CCP Atropos wrote:
Kerrigan Roberts wrote:
Kerrigan Roberts wrote:
The launcher starts up (after I repaired it) and recognizes my Account, but nothing happens when I click play. It says launching, but nothing happens. wtf?




Also I cant start with eve.exe

If you can, copy the logs to pastebin or similar. It would be good to see where the process is going wrong.


What about the missing login screen and the missing log off button? Are those features or a part of the trainwreck? Question

The login that is in the EVE Launcher is intended to bypass the login screen. For the time being, if you want to feel nostalgic, you can start the underlying game client by starting the ExeFile.exe directly, located in the bin folder in your EVE client, but note that this won't be supported forever.

As for the Log Off button, wasn't it more of a quit-and-restart button? If so then it's probably a part of the design. The token you generate when you log in is passed to the EVE client and if it restarted it would attempt to reuse the same token to log in with, which by then has timed out.

I understand that this has come as a surprise, and for that I apologise; we're working to improve the experience and you'll hopefully see fixes and such rolling out over the next days and weeks.



dear gods, please no. i just got everything working again thanks to this helpful LINK don't you dare go and screw everything up again!

BRING BACK THE JUKEBOX

I attended the School of Hard Nocks, the only place you will ever learn anything of value, sadly most Americans never meet the requirments to attend

Termin Aurilo
Caldari Provisions
Caldari State
#312 - 2013-05-21 23:35:44 UTC
Does this fix work for steam users also?
Mara Tessidar
Perkone
Caldari State
#313 - 2013-05-21 23:44:02 UTC
Alexa Coates
Center for Advanced Studies
Gallente Federation
#314 - 2013-05-21 23:54:13 UTC
Im having a hard time believing you guys can't recreate this in house ccp, considering EVERY LAST ONE OF YOUR PLAYERS is having the problem.

That's a Templar, an Amarr fighter used by carriers.

Calathorn Virpio
Caldari Provisions
Caldari State
#315 - 2013-05-22 00:00:44 UTC



not even a full step forward....

BRING BACK THE JUKEBOX

I attended the School of Hard Nocks, the only place you will ever learn anything of value, sadly most Americans never meet the requirments to attend

Herzog Wolfhammer
Sigma Special Tactics Group
#316 - 2013-05-22 00:02:38 UTC
Holy cow you people fail.


But then again, I make a living off of people who pointy clicky mousy mousy on something, and it don't work, and they go "tard in the headlights" over the whole matter.

I resolved my launcher issues in 30 seconds.

If CCP tech support are making fun of most of you, they would have every right to do so.

Bring back DEEEEP Space!

stagz
Perkone
Caldari State
#317 - 2013-05-22 00:16:26 UTC
Please return the "Only display the Launcher window when there is an update " option
Captain Tardbar
Deep Core Mining Inc.
Caldari State
#318 - 2013-05-22 00:18:22 UTC  |  Edited by: Captain Tardbar
Herzog Wolfhammer wrote:
Holy cow you people fail.


But then again, I make a living off of people who pointy clicky mousy mousy on something, and it don't work, and they go "tard in the headlights" over the whole matter.

I resolved my launcher issues in 30 seconds.

If CCP tech support are making fun of most of you, they would have every right to do so.


What is this? 1993 with boot disks and EMM386 command line modifications. I think its 2013 and the expectation is that most PC games should work as reliably as a console game for most users.

I mean it works fine for me, but I'm still mad at the notion that PC games have to always be troublshot by the user for lack of a effort on the QA deptarment.

I don't buy EA games anymore because of the Total War bugs.

Looking to talk on VOIP with other EVE players? Are you new and need help with EVE (welfare) or looking for advice? Looking for adversarial debate with angry people?

Captain Tardbar's Voice Discord Server

Shade Millith
Tactical Farmers.
Pandemic Horde
#319 - 2013-05-22 00:20:56 UTC
Yeah, I hate this thing already.

It was simpler to open multiple accounts with the old method. This thing takes up more time to get my game started.

Nice job breaking it, hero.
Raiz Nhell
State War Academy
Caldari State
#320 - 2013-05-22 01:46:15 UTC
Alexa Coates wrote:
Im having a hard time believing you guys can't recreate this in house ccp, considering EVERY LAST ONE OF YOUR PLAYERS is having the problem.



I logged into Eve perfectly after applying the patch... didn't even blink...

I assume that by saying "every last one" you mean those among you that use Windows...

As a Mac user, I did not have a single issue and the patch works fine...


There is no such thing as a fair fight...

If your fighting fair you have automatically put yourself at a disadvantage.