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Launcher not working? - LOOK HERE

First post First post
Author
Reizak StormFury
Perkone
Caldari State
#341 - 2013-05-22 20:52:10 UTC
Not sure if this has been mentioned, or if anyone is even having trouble with this anymore... But I was having trouble getting it to work the way the OP had posted (although the exefile.exe method will always still work), but I eventually stumbled along a method that seemed to work perfectly.


  1. Navigate to your install directory. As standard this will likely be:
  2. - C:\Program Files\CCP\EVE
  3. Once there, find the 'repair.exe' file, and run it.
  4. This will take 5 minutes or so, so grab a cup of Joe, or whatever...
  5. All done? Good. Now download the file from here, but don't run it just yet.
  6. Navigate to your install directory again. As standard this will likely be:
  7. - C:\Program Files\CCP\EVE\bin
  8. In there, run the 'ExeFile.exe' file. Again, wait for it to load. It may or may not tell you that there's an update available. If there is, let it install. If there isn't, quit out of EVE and continue reading...
  9. Now, you'll want to run that 'EVEOnlineLauncher_2_1_539169.exe' file you downloaded in step 4. You may need to select 'No' at the initial dialog box if you installed EVE somewhere other than the default directory.
  10. Let it do its thing. If all goes well, BAM! You should see the shiny new launcher open and begin verifying.
  11. Wait for it to verify for 5 minutes, login, accept the new EULA, and hit the play button.
  12. Enjoy pewpew-ing some idiots into space dust.


If this helps, hit the like button!


Fly safe! o7
Khira Kitamatsu
#342 - 2013-05-22 22:58:23 UTC
Sandrestal wrote:
CCP Atropos wrote:
Flap Jackk wrote:
First it didnt work at all.. then i saw the cool new interface with my error message 03DC68A2-AC00-4693-B1E3-24223F200605
NOW after doing this the launcher is broken. YAYYYYYYY skills arnt training anymore //////wrists

You can find a work around for this in this post.


Why in gods name do we need a "work around"? The old system worked fine yet in your infinite geek minds you though somehow a new launcher that needs work arounds is a improvement. Why not just give us a choice between the old one and the new one like we wound up having after the Captains Quarters debacle? This having to accept the EULA every time we launch is pretty stupid. Whatever happened to "The need for speed"?


This...seriously, what was so wrong with the previous launcher that you had to go and think you needed to make a new one that is clearly inferior in every way.

Ponies!  We need more ponies!

Tarin Adur
Aliastra
Gallente Federation
#343 - 2013-05-23 00:28:23 UTC
CCP Atropos wrote:
Indahmawar Fazmarai wrote:
CCP Atropos wrote:
Kerrigan Roberts wrote:
Kerrigan Roberts wrote:
The launcher starts up (after I repaired it) and recognizes my Account, but nothing happens when I click play. It says launching, but nothing happens. wtf?




Also I cant start with eve.exe

If you can, copy the logs to pastebin or similar. It would be good to see where the process is going wrong.


What about the missing login screen and the missing log off button? Are those features or a part of the trainwreck? Question

The login that is in the EVE Launcher is intended to bypass the login screen. For the time being, if you want to feel nostalgic, you can start the underlying game client by starting the ExeFile.exe directly, located in the bin folder in your EVE client, but note that this won't be supported forever.

As for the Log Off button, wasn't it more of a quit-and-restart button? If so then it's probably a part of the design. The token you generate when you log in is passed to the EVE client and if it restarted it would attempt to reuse the same token to log in with, which by then has timed out.

I understand that this has come as a surprise, and for that I apologise; we're working to improve the experience and you'll hopefully see fixes and such rolling out over the next days and weeks.
So let me understand this correctly, by you saying that, "For the time being, if you want to feel nostalgic, you can start the underlying game client by starting the ExeFile.exe directly, located in the bin folder in your EVE client, but note that this won't be supported forever," you are telling us that we are wrong for actually wanting to login the same, PERFECTLY USABLE AND WORKING WAY, that we have for years?

I'm honestly having a hard time believing that you, including the rest of CCP who came up with this brilliant idea to randomly throw this onto the live servers, thought this was even remotely good ? You guys did not even bother to ask the players about how they would feel with a different approach to the launcher and the login?

I do not know if you actually have multiple accounts and play EVE with multiple monitors, or even play it at all, but this honestly ruined the way people like myself are able to play this game effectively. I currently have 8-9 accounts active right now, many of them cyno capable to help with my capital/freight logistics, and the new method of logging in via the launcher literally destroys my ability to efficiently switch between characters and accounts for when I need new cynos in different locations, or even just switch between my characters to play market games, PVP, etc etc.

In the end, I know I am not the only one who feels this way. The original way of logging in was completely perfect from a player prospective. I am all for changing things up if it means that the system will be better and may prevent botters/"hacking" programs(rumors on why they changed it), but when it comes at a cost like this, I have a hard time even understanding, let alone agreeing with the change.

Please, PLEASE, consider leaving ExeFile.exe or at least making a new system that requires the same, if not less, time to login and switch characters. Also, next time something as big as completely changing the login system is on the radar, let your players know.
DarthNefarius
Minmatar Heavy Industries
#344 - 2013-05-23 06:51:33 UTC
launcher is really screwing up now OopsCry 2 times out of 5 in order to switch to alts I am being forced to reboot my PC to restart EVE Ugh
closed socket errors 1/2 the time I have to reboot PC to get back into EVE
An' then Chicken@little.com, he come scramblin outta the    Terminal room screaming "The system's crashing! The system's    crashing!" -Uncle RAMus, 'Tales for Cyberpsychotic Children'
Danny DCO
Deep Core Mining Inc.
Caldari State
#345 - 2013-05-23 07:25:58 UTC
Tarin Adur wrote:
CCP Atropos wrote:

The login that is in the EVE Launcher is intended to bypass the login screen. For the time being, if you want to feel nostalgic, you can start the underlying game client by starting the ExeFile.exe directly, located in the bin folder in your EVE client, but note that this won't be supported forever.

As for the Log Off button, wasn't it more of a quit-and-restart button? If so then it's probably a part of the design. The token you generate when you log in is passed to the EVE client and if it restarted it would attempt to reuse the same token to log in with, which by then has timed out.

I understand that this has come as a surprise, and for that I apologise; we're working to improve the experience and you'll hopefully see fixes and such rolling out over the next days and weeks.
So let me understand this correctly, by you saying that, "For the time being, if you want to feel nostalgic, you can start the underlying game client by starting the ExeFile.exe directly, located in the bin folder in your EVE client, but note that this won't be supported forever," you are telling us that we are wrong for actually wanting to login the same, PERFECTLY USABLE AND WORKING WAY, that we have for years?

I'm honestly having a hard time believing that you, including the rest of CCP who came up with this brilliant idea to randomly throw this onto the live servers, thought this was even remotely good ? You guys did not even bother to ask the players about how they would feel with a different approach to the launcher and the login?

I do not know if you actually have multiple accounts and play EVE with multiple monitors, or even play it at all, but this honestly ruined the way people like myself are able to play this game effectively. I currently have 8-9 accounts active right now, many of them cyno capable to help with my capital/freight logistics, and the new method of logging in via the launcher literally destroys my ability to efficiently switch between characters and accounts for when I need new cynos in different locations, or even just switch between my characters to play market games, PVP, etc etc.

In the end, I know I am not the only one who feels this way. The original way of logging in was completely perfect from a player prospective. I am all for changing things up if it means that the system will be better and may prevent botters/"hacking" programs(rumors on why they changed it), but when it comes at a cost like this, I have a hard time even understanding, let alone agreeing with the change.

Please, PLEASE, consider leaving ExeFile.exe or at least making a new system that requires the same, if not less, time to login and switch characters. Also, next time something as big as completely changing the login system is on the radar, let your players know.


About exactly this. Why change something that works perfectly?
KIller Wabbit
MEME Thoughts
#346 - 2013-05-23 12:29:50 UTC
Today's patch failed to install properly. Repair run failed as well. Attempting --safemode

Mr Pliny
RDOC
#347 - 2013-05-23 12:36:01 UTC

I love your stuff but this is just sloppy and should have been picked up.

Too much time spent on getting 'bull dust' running for console noobs instead of testing for launcher bugs eh?

Will go and play Combat Mission Gustav Line I just bought, at least that runs....


PS: Remove Dust
KIller Wabbit
MEME Thoughts
#348 - 2013-05-23 14:03:00 UTC
Before attempting to patch and with all EVE programs stopped - be sure to clean up any zombie launcher.exe's running.
Minmatar Citizen160812
The LGBT Last Supper
#349 - 2013-05-23 14:36:33 UTC
Tried to use the super upgraded future awesomeness updater today and it told me I had to close the CCPbrowser process. I did, it updated and now my settings are gone. The way the OP says to get them back doesn't work for me and quite frankly I'm not searching through files to find settings...

I also found the first ever video of our new launcher in action up in Iceland.
Draqone an'Alreigh
The Scope
Gallente Federation
#350 - 2013-05-23 17:43:07 UTC
I'd like the old "Connecting" voice back. It was epic. Pweety Pwease with cherry on top!

Inducing the proliferation of common sense throughout EVE Official forums since April 27th, 2013.

Candi karp
F0RCED ENTRY
PURPLE HELMETED WARRIORS
#351 - 2013-05-23 19:21:43 UTC
go to eve.exe to launch today, a new update and a 6mb download, now that I did that it downloads and updates, go to login in and its stuck in a loop of forever updating,restarting and refuses to let me log in. WHY CCP, WHY
Ghrialton Mahjerre
Caissa Industries
#352 - 2013-05-23 21:20:15 UTC
Candi karp wrote:
go to eve.exe to launch today, a new update and a 6mb download, now that I did that it downloads and updates, go to login in and its stuck in a loop of forever updating,restarting and refuses to let me log in. WHY CCP, WHY


Having same problem. Windows 8.
Ghrialton Mahjerre
Caissa Industries
#353 - 2013-05-23 21:32:59 UTC
Ghrialton Mahjerre wrote:
Candi karp wrote:
go to eve.exe to launch today, a new update and a 6mb download, now that I did that it downloads and updates, go to login in and its stuck in a loop of forever updating,restarting and refuses to let me log in. WHY CCP, WHY


Having same problem. Windows 8.


Running the following: Eve\launcher\cache\updater.exe brought up the launcher. Don't know why.

Also, how did we go from a login process that went from

- three clicks and a text entry

to

- four clicks and two text entries

From an interface design standpoint, this kind of stuff is important.
Derimas II
Derimas's Corner
#354 - 2013-05-24 08:28:15 UTC
Ghrialton Mahjerre wrote:
Ghrialton Mahjerre wrote:
Candi karp wrote:
go to eve.exe to launch today, a new update and a 6mb download, now that I did that it downloads and updates, go to login in and its stuck in a loop of forever updating,restarting and refuses to let me log in. WHY CCP, WHY


Having same problem. Windows 8.


Running the following: Eve\launcher\cache\updater.exe brought up the launcher. Don't know why.

Also, how did we go from a login process that went from

- three clicks and a text entry

to

- four clicks and two text entries

From an interface design standpoint, this kind of stuff is important.


I'm having the same problem, after the first update stuffed up the log on I made the launcher short cut. Then last night after downtime another update came up and it defaults to my C: drive and my EVE client is on my D: drive and so far I can find not way to change the directory for the update (If I click No it just stops) so after hours of frustration I still cannot log on and after searching the forums I haven't found anything that helps...
Ugh
Tarin Adur
Aliastra
Gallente Federation
#355 - 2013-05-24 20:54:57 UTC
Bump.
Sokulgan
Aliastra
Gallente Federation
#356 - 2013-05-25 21:35:24 UTC
Thank you mate, i was about to quit game.. This launcher probles occur in F2P games Evil
Scopex Novita
Brutor Tribe
Minmatar Republic
#357 - 2013-05-30 17:41:52 UTC
Horrible. Simply horrible.

Went to launch EVE today to set skills training, logged in - Button Greyed out in new launcher, validating (1/4) at the bottom, progress bar does not shift.

14 hours left on training now and after trying everyone's solutions to no avail, I'm thinking I'm going to miss it which ends up costing me money, for a game I can't even play!

Running the ExeFile.exe just gets me stuck in an endless patching loop & re installing/ manually updating the launcher failed.

Plz Reimburse the training time or make it so I can simply set what i'm training via web interface (EVE Gate) as opposed to having to go in game to do it.
Stardrifter1979
Native Freshfood
Minmatar Republic
#358 - 2013-05-30 19:08:03 UTC  |  Edited by: Stardrifter1979
...........
Brother Priscilian
The Order of Others
#359 - 2013-05-30 22:21:43 UTC
scoopex, are you using the .exe in the bin folder?, if not try it.
Naradius
Federal Navy Academy
Gallente Federation
#360 - 2013-05-31 01:25:28 UTC
I'm not going to bother putting in an official bug request, because obviously CCP are inept.
Start EVE Launcher today, Launcher just hangs waiting to download update. Look towards the forums for an official fix for the new problem (because it is obviously a new problem, because plenty of people are suffering it), but can I find an official fix from CCP? Erm no!!
So, the easiest thing is just work around the launcher and use the ExeFile.exe, because I pay good money to login, and CCP can't even get that right!! I shouldn't spend an hour of my life researching how to login to a bloody game!
I can't believe I've put so much of my money over the years towards a bunch of monkeys, who just trip over one balls-up after another.
Yes, I'm pissed off!

I might try the repair tool later...well, it's either that or the more rewarding experience of poking myself in the eye.

"In the beginning the Universe was created. This has made a lot of people very angry and been widely regarded as a bad move." - Douglas Adams