Issues, Workarounds & Localization

you rushed the launcher out and now you have decided rushing half finished crap out is a bad idea?...lol

anyhow. for multiboxers you have added more steps. it needs to be
1. click on exe
2. enter pass
3. hit return

it needs to be that simple and the log off button for alt swapping has to restart the launcher. this is the most important thing, as people do not want you dam add machine running for no reason on their pc's

I appreciate that CCP has acknowledged that there are some significant problems that need to be worked through. Among many, many people with current and last gen nVidia cards are having problems with EVE and drivers (some so severe it's crashing their games). Many people are unable to login through the launcher, because for varied reasons, it's broken for them. Some people (myself included) can't login into any of EVE's website services (API, Account Management, ect.) ever since you tried to create this 'unified login' system. Oh and on top of all the bugs, you've had people DDoS'ing your servers. CCP is having a bad month.

But at least we're all on the same page that these problems exist. I feel like CCP Atropos is getting some unfair heat for all this here. The launcher isn't a bad thing.... if they get it working. And I am sure usability tweaks will be made once they actually get this simplified version working. As long as ALL of our bugs are getting attention to get resolved, I am okay. Just try and get them all fixed as quickly as you can. EVE players are impatient people.

Do you have any antivirus or firewall software running? We've been in contact with the manufacturers behind Spybot Search and Destroy regarding their proxy software causing issues with the EVE Launcher. We've also seen reports of issues with Kaspersky Internet Security but haven't been able to reproduce them ourselves.

Not to rain too much on CCP Atropos' parade, but the launcher still doesn't work, and CCP Atropos has yet to even ACKNOWLEDGE that there might be design issues with the whole ordeal.
It wasn't just the bugs that are inherent when you release a beta WIP as "finished".
It was the whole design around the SSO and the webserver and the 3 extra steps to have active alts.

I haven't seen CCP Atropos work on other issues than bugs that were released due to sloppy QA, and as said, it doesn't even seem that CCP is aware that the launcher itself is a bug.
The whole "launcher" thing isn't just "not exactly perfect", it's the perfect example of "Working? Ruin it. Doesn't work? Don't fix."

It doesn't really surprise me anymore, CCP Atropos has been pretty dishonest through this thread and the one before, I just hoped that someone at CCP could take a look at the new launcher and go "Why do we double the steps necessary to log in, when all we can say as positives are stuff we might maybe get to look at in the SOON(tm) future?"
The "new" "SSO" "launcher" reeks of bad QA, no use-case testing, and an overzealous designer.

Any update on this yet? I highlighted the important bit that we need.

Been playing a long time, have a few accounts, like using Isboxer.. Have never felt the need to come to the forums and whinge..



Until now.


Eve life has been painful since this launcher was released upon us like some lab-made plague. It can take up to 40 times longer to launch my accounts than before... And that's when they launch..

I have had to do different things to launch on different days, sometime make sure that other clients aren't just sitting there in the background, sometime launch from the exe.. Is this the new hacking mini game? If so, I don't like it can I have my spaceships back please?

Last night, Saturday night here, I wrestled with 4 accounts and almost lost ships many times.. Finally 2 accounts froze.. Ships still in space, wouldn't let me log off, had to close from program manager.. Fine... it's fine I'll take all this abuse to play my game...


This morning woke up with big plans involving just one account, plans that we had worked on for a few weeks..


MY launcher is offline (yet my girlfriend is logged in next to me)... Told to petition. sigh.....

What are you guys trying to do? We sell your game to our friends so hard, we finally get them into it then you do this stuff. My Sunday is fast ticking away... Petitioning and going to do something else..

This launcher needs to be scrapped rolled back and salted from the internet. Don't break our games when we put so much time into them. This is like being locked out of my apartment!

YOU WERE CORRECT! it was Spybot Search & Destroy software that denied me from updating my game.. but now after you had to reboot EvE online after 23:55 or 00:55 the game no longer works.. it wont start up when I click the EvE.exe - nor do I have Exefile anymore - ... im so tired and frustrated - completely exhausted

I'm not too surprised the way it turned out.
CCP Atropos already stated that the bin/ExeFile.exe bugfix to the "new" "SSO" "launcher" would be removed later.
Why work on something that is due for removal anyway?

The really sad thing is, when CCP went ahead with a "new" login "mechanic", they made a very clear and distinct choice to remove functionality (for anyone who doesn't have the same number of pc's as alts), remove a very iconic theme/mood-setter (login screen and music), removed the option of splash screens on login screen, and for me also removed any way of easy patching. These are things we had before, but does not have now.
Furthermore, they made a number of mistakes, that can mostly be summed up to the sentiment that logging into your game should be easy. "EVE is hard", "you need to adapt to survive", "choices are real and have both costs and benefits", "dystopia", the whole thing, whether that part is true or not you can only sell it if the game is accessible. Spending a minute for each small patch-day to let your "launcher" verify the game? No, it's not a lot of time, but it shouldn't even be necessary. The web-page-SSO "launcher" ordeal isn't an improvement either, since getting online now requires two things to be in perfect order (Gameservers and webservers), three if on patchday.
What I saw with this "new" "SSO" "launcher" was a removal of functionality and a very iconic (if intangible) feature, burdened with slower access for the game and issues if I wanted to do access the (UNCHANGED!) ingame content the way I did before.
Of course, there was a workaround/bugfix to the issues CCP released, which CCP Atropos promised to remove.

The most tragicomic thing is that I still enjoy the game, I very much enjoy the changes in Oddysey!
My ability to access that improved or new content, as well as participating in a war, has just been limited to 1 account per computer, per CCP Atropos' intended login "mechanic". The hilarious idiocy of it all? The launcher is in my way to enjoy the game!
The way the "new" "SSO" "launcher" has been designed is in my way, that is.
This design in itself is the bug I wish to report.

From here, in case anyone wonders

And, as always:

I hate the EVE launcher for several reasons. For the sake of brevity, here's *one* of them. I use two monitors when playing Eve. I want one of my accounts to open the client and show up on one monitor, while the other two clients for my other accounts should open on the other monitor. BUT everytime I log in, my client settings are reset and they each open on the same monitor! Do you realize how ridiculous it is to have to set monitor settings for my clients each time I want to play? Seriously, fix this **** real soon CCP. It's gone on too long now and my patience is running very thin, especially considering the previous login mechanic worked perfectly fine and you broke it all!

Are you completely brain dead ? Why cannot you grasp the situation here ?

It is not the fact that the launcher is buggy, more time consuming to use, and very unfriendly to people using more than one character. All these are issues that could be worked on and resolved. We are not complaining about that.

The issue here is the fact that this launcher was introduced onto the test server. Yes, the server used for testing. Despite feedback about how crappy it was CCP, brought it onto Tranquillity anyway. They have been bringing in half arsed, unusable crap from Sisi to TQ for a long time, and NEVER learn by their mistakes.

You are complementing CCP for trying to repair the crap they have created, when it should never have been brought on to TQ in the first place.

THAT is the issue. Wake up and smell the coffee.