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EVE New Citizens Q&A

 
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New Tutorial Feedback/Comments

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Author
ISD Athechu
ISD STAR
#1 - 2016-11-15 19:17:40 UTC  |  Edited by: ISD Athechu
****This is a discussion thread so feel free to make comments about what others are saying this isn't just here to post suggestions*******

Now that we have a new tutorial time for a new thread about it.

Lets set some ground rules


  • This is a topic to post here about your feedback about the new tutorial system.
  • Keep the discussions civil and not blown out of proportion.
  • This is NOT a place to bash New rookies or any players who have questions or suggestions about how to improve the tutorials.
  • Remember negative feedback is good but make sure it's constructive otherwise it's counterproductive to just say "They suck" need to give more then that.

If you have questions feel free to post them here or mail them to me if (or another ISD) if you would like.

Discussion Questions: What do you think about the new tutorials? What is confusing about them? What could use improvement? What are the strengths? Weaknesses?

Please don't go making other threads about the tutorials and how they can be improved as that is also counterproductive. Those will be locked and directed to this thread.

****This is a discussion thread so feel free to make comments about what others are saying this isn't just here to post suggestions*******

ISD Athechu

STAR Executive

EVE New Citizens Q&A Resources

Helping Players Since 2011

Lizz Lorn
Sebiestor Tribe
Minmatar Republic
#2 - 2016-11-15 21:28:04 UTC
The new "New Player Experience" tutorial is a huge improvement from the old one. I really enjoyed it. A couple of suggestions and these might be spoilers so if you haven't experienced the new NPE don't read any further.

First, when you acquire the faction frigate (Rifter in my case as Minmatar) I would have a brief part of the tutorial have the pilot insure it.

Second, after the end of the tutorial it's a bit harsh to receive just a BPC of said ship to replace what you've lost. Now the new pilot is faced with either mining the minerals to make a new one out of the BPC or buying a new one off of the market. Because I didn't insure my ship I received the default insurance amount which was not enough to replace even the hull.

Other than those two nitpicks it was an awesome experience and my hats off to the devs and everyone involved in the remake.

o7
Balabhadra Das
Viziam
Amarr Empire
#3 - 2016-11-15 21:47:57 UTC  |  Edited by: Balabhadra Das
Please make Aura's lines with more space between what she says.

At the moment it sounds like:

"Dockingpermissionrequesteddockingpermissiongranted"

"Autopilotengagedwarpdriveactive."

"Warpingtostargatewarpdriveactive."

There needs to be some gap between requests, and responses etc....

Thanks. :)
Joseph Nobel
Caldari Provisions
Caldari State
#4 - 2016-11-15 21:52:05 UTC
I used to play a few years ago, only briefly- I was busy with IRL stuff to really commit.

Now that I've gotten back, I've played for the last week and the decision to ditch the old Aura for a flat-toned, quickly pronouncing alternative is complete rubbish. Even worse is that in a game with as much utility as literally exporting market data into excel and customizing so many facets of a ship that simply swapping .mp3 files as per the users preference is too much?

I can't stand the new voice and it's annoying as hell. When mentioning it in the Rookie Help for solutions to replace the old sounds, I was told my ISD Gwedif to post here, I don't see any instructions whatsoever for Aura VO feedback in this channel, but once I mentioned that in Rookie help I was "warned"

Exhilarating.
Lizz Lorn
Sebiestor Tribe
Minmatar Republic
#5 - 2016-11-15 21:57:21 UTC
I thought this thread was about the "new" NPE not the new Aura?
Balabhadra Das
Viziam
Amarr Empire
#6 - 2016-11-15 21:59:08 UTC  |  Edited by: Balabhadra Das
Lizz Lorn wrote:
I thought this thread was about the "new" NPE not the new Aura?



I was sent here by ISD in game to post the feedback here.

I was also "warned" in the way that Joseph Nobel was.
Joseph Nobel
Caldari Provisions
Caldari State
#7 - 2016-11-15 21:59:55 UTC
Lizz Lorn wrote:
I thought this thread was about the "new" NPE not the new Aura?


Please read my post for why I posted here, I was redirected here by ISD, if there is another thread to voice concerns then that would be fine. But the new player experience includes Aura, and as such is still relevant to this thread.
Lizz Lorn
Sebiestor Tribe
Minmatar Republic
#8 - 2016-11-15 22:03:20 UTC
Fair enough. I'm not a big fan of the new Aura voice either but one of the CCP devs in help chat this morning said that the old Aura was replaced and there was no going back.
Balabhadra Das
Viziam
Amarr Empire
#9 - 2016-11-15 22:10:09 UTC  |  Edited by: Balabhadra Das
Lizz Lorn wrote:
Fair enough. I'm not a big fan of the new Aura voice either but one of the CCP devs in help chat this morning said that the old Aura was replaced and there was no going back.


That's fine, but it does not mean we cannot suggest improvements to the new Aura. They already changed "docking permission excepted" to "accepted" . So lets hope they can put breathing s p a c e s between her lines. Perhaps make it more computery like this:

https://soundcloud.com/uriel-anteovnuecci/sets/aura-altered


Credit to:

Uriel Paradisi Anteovnuecci.


https://forums.eveonline.com/profile/Uriel%20Paradisi%20Anteovnuecci

From this thread:

https://forums.eveonline.com/default.aspx?g=posts&t=496332
Lizz Lorn
Sebiestor Tribe
Minmatar Republic
#10 - 2016-11-15 22:19:48 UTC
After listening to those sound bites the old Aura is simply superior. I believe I'm just going to turn off the new one.
Joseph Nobel
Caldari Provisions
Caldari State
#11 - 2016-11-15 22:21:36 UTC
Balabhadra Das wrote:
Lizz Lorn wrote:
Fair enough. I'm not a big fan of the new Aura voice either but one of the CCP devs in help chat this morning said that the old Aura was replaced and there was no going back.


That's fine, but it does not mean we cannot suggest improvements to the new Aura. They already changed "docking permission excepted" to "accepted" . So lets hope they can put breathing s p a c e s between her lines. Perhaps make it more computery like this:

https://soundcloud.com/uriel-anteovnuecci/sets/aura-altered


Credit to:

Uriel Paradisi Anteovnuecci.


Terrific, it sounds absolutely great, would love that alteration over what we settle for now.
Joseph Nobel
Caldari Provisions
Caldari State
#12 - 2016-11-15 22:49:14 UTC
Here is the "official" forum page for general feedback, I wasn't told to go to that page, but none the less, tons of paying subscribers (or PLEX users, still contributing to the commerce) asking for the previous voice.

It's crazy that the new voice under general feedback received no compliments, none!

https://forums.eveonline.com/default.aspx?g=posts&t=499790&p=9
Borreon IX
Acenroc OreCo IX
#13 - 2016-11-16 03:43:50 UTC  |  Edited by: Borreon IX
Can't tell anything about the last tutorial since I am a new player, but I had an issue with this one. It was more a mismanipulation on my part than anything relative to the tutorial itself, but here it is : I somehow managed to dismiss Aura and I couldn't get her back. Maybe there is a way but there is so much to look at when you are new, so much menus to read that I litterally couldn't find the right one, thus the right option to get Aura back. Without her, I was afraid I overlooked something important, so I made a new character and was careful not to dismiss her that time.

I would recommend an easy way to get Aura back, such as an icon that is easily found by brand new eyes to the board.
Roac
Doomheim
#14 - 2016-11-16 09:52:41 UTC
Complete Newbie here - found it a bit odd that the tutorial didn't mention important elements like weapons reach and the relation between fitting and capacitor usage. As someone mentioned above, insurance should also be covered.

Also the sites were a bit too big in my opinion. Takes minutes to get to the next step. Maybe you should throw in more rats (especially at the Sisters of Eve location).
Soza Keleyanont
Doomheim
#15 - 2016-11-16 10:24:47 UTC
I have the same problem as the reply two above.

I have dismissed Aura - how do you get her to return?

Otherwise, it looks like a ~ten hour wait until I can delete the character? Correct?
Donna Stride
Brave Newbies Inc.
Brave Collective
#16 - 2016-11-16 10:29:55 UTC
It woulld be very useful to know how to restart the tutorial if it gets into a "bugged state". This did happen to me and I am either miussing something or they does not seem to be a way to start Aura/tutorial again once it is dismissed.

Also I am very much a fan of the old Aura voice, the new one is harsh and far from immersive. The old voice is Eve the new one not.
Carl Kowalski
Pandemic Horde Inc.
Pandemic Horde
#17 - 2016-11-16 13:27:23 UTC
I've visited EVE several times over the last years, so I've encountered the different tutorials. And CCP might not like my opinion, but I found the older one, where Aura guided you through your first steps, much better than opportunities and this iteration of the NPE.

Since I watched the EVE Vegas presentation, I know what you are aiming for, but this tutorial is as incomplete as opportunities were. Right now you are delivering at most 10% of the information, a new capsuleer needs to know. The old Aura tutorial did a much better job by pointing you to evelopedia articles to get more information. But since evelopedia was closed, this is no longer an option. So, like opportunities at it's release, this is just a tech demo of the new NPE. Which had better stayed on the test server to be completed. This very incomplete release of the new tutorial should not be presented to new players. But neither should the incomplete version of opportunities ...

I know, that you want to guide the new player to a remarkeble experience, and that you are doing well. Besides it's bugs and missing content, this tutorial tells an interesting story.

But what I'm missing, are the learning goals to achieve. After the tutorial, a new player should know, how to earn ISK to get more skills and better ships, and how to find necessary information on his own. Additionally you should not just tell the newbie to find a corp, but tell him, HOW he can find a GOOD corp. Players who are lucky will stay, and players who are unlucky will leave. Simply showing the link to the corp window and explaining the search options isn't enough. A new player needs some help to get lucky!

Looking for assignment: have missiles, will travel ...

Borreon IX
Acenroc OreCo IX
#18 - 2016-11-17 04:14:55 UTC  |  Edited by: Borreon IX
@Carl : As I told before, I am new to the game and thus I can't compare to the previous version of the tutorial. But what I can tell is that the apparent lack of information serves a greater purpose in my opinion, which is that you have to look around, you have to discover, open tabs, fetch the information that you need or want. But most of all you have to observe.

While a was harvesting my first veldspar and plagioclase for instance, I noticed that other players used two drills (makes sense), others combined with drones. I clicked Show info and, doing so on an on, I managed to find all by myself how to get drones, compared things in market such as blueprints vs items directly, etc. etc. I now know what will be my next ship using the ressources available ingame. I figured how to sell what I mine at the price I want considering jumps, other player offers, ressource availability, buying stacks and reselling at a higher price, selling in multiple stacks, etc. etc.

I mean, I am new, but I think the real way to learn is to observe and to be curious. IMO, the actual tutorial is just fine : fast and sweet, and the rest is just fun discovery. And I bet one of the main purposes of such a minimalized tutorial is to filter players. You have to invest time to get it, so it's even better for me. So much online games out there are too accessible to anybody.
Soza Keleyanont
Republic University
Minmatar Republic
#19 - 2016-11-17 05:07:03 UTC
I don't think I am getting the tutorial at all - just the old opportunities system.

Apparently you can't do the NPE on non-new accounts?

Which is pretty dumb- I just subscribed, so I miss out on the NPE?
Julien Brellier
Federal Navy Academy
Gallente Federation
#20 - 2016-11-17 10:32:10 UTC  |  Edited by: Julien Brellier
So....when if this getting finished?

Wish I was joking.

1) No information or advice about weapon ranges.

2) No information or advice about the difference between shield, armour and hull repair modules or when best to use them.

3) Voice acted sections being fired at you on auto-play with no pause between them to let you absorb what the last person just told you, and no means to play back any of them.

4) Docking or any other session change skips whatever voice acting section is currently playing, meaning you miss out on being told what to do next.

5) Leaving the industry window open whilst making the civ data analyser breaks the tutorial; fitting the module then bumps it forward a couple of steps and lets you continue. Breaking the NPE is also possible by killing NPC before being told to do so or doing pretty much anything before being told to do it.

6) Skill queue only very briefly touched on and the mini injector barely used at all. Please make Aura suggest other skills to add to the queue and use more of the injector.

7) No fitting advice given at all, no mention of PG, CPU, rig calibration, slot limits, turret hardpoints, missile hardpoints, drone bays, weapons needing ammo, NOTHING.

8) Getting the player to web the Force Auxilliary "to slow it down" Really?! Same player then taking down said capital ship with civilian weapons?! REALLY?!

9) Laughable voice acting from the npc fleet members, all meshing together, very difficult to make out with the amount of "radio static" effect and using the same face for all of the speakers.

10) Capacitor is only casually mentioned in passing (during the afterburner explanation), the importance of it totally ignored.

11) No intro video to introduce players to the backstory of the factions, the drifters, capsuleers, cloning etc.

12) After being given a new frigate and thee guns, Aura constantly telling the player to "activate your primary weapon" and the pointer only pointing at the F1 slot may end up with players only firing one bloody weapon.

13) Distances in the NPE are vast and very boring to travel through, even with the afterburner on.

14) Hacking is not explained very well and the firewall icon should be displayed next to the core icon in Aura's description panel so that players know what it looks like before they stumble upon it.

15) The fleet forward base is a mess of little square LCO brackets instead of an impressive array of ships to drool over.

16) Every race being given a Tristan skin.


Yes, the NPE is a million times better then it was but it's still terribly shoddy.
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