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EVE Online: Ascension - Issues (PC)

First post First post
Author
Intakiest
Center for Advanced Studies
Gallente Federation
#301 - 2016-11-16 17:15:06 UTC
Can you change Aura Voice back to Original please. The new voice is horrible.Cry
Torin Ravendahl
Celestial Debris
#302 - 2016-11-16 17:15:15 UTC
Hulk Miner wrote:
So I had 9 days 4 hours left for a small gunnery spec to level 5, after the patch this has increased to 10 days 2 hours.

Why has this training time increased 1 day 2 hours!!!!!!!!!



oh yea... and 1st. Smile


Likewise ... I seemed to have gone backward from Reprocessing V - 1 day 1 Hour to now 3 Days 1 Hour ...Hopefully we will get this SP time back some way?
RaVenC
DEFCON.
The Initiative.
#303 - 2016-11-16 17:15:48 UTC
Phake'666 wrote:
.Can we disable this email confirmation until you fix the issue.

I support this idea Attention
Samshini
Imperial Shipment
Amarr Empire
#304 - 2016-11-16 17:21:37 UTC
Xibalba Geth wrote:
This is frankly unacceptable.

My main account is using hotmail and I have been asking for verification emails since yesterday but not a single one has come through yet.

I am not even able to cancel my subscription for the account, so I can wait until I can get confirmation that the problem has been resolved by CCP before re-subbing.

YOU HAVE MADE IT IMPOSSIBLE FOR ME TO CANCEL MY MONTHLY PAYMENTS TO YOU WHICH IS ILLEGAL.

It's not a problem with the email account, as I can send a message to it from somewhere else and it comes through almost instantly. The most ridiculous thing is that you keep sending me auto-replies telling me I need to raise a ticket, whenever I raise a ticket! And to compound that fact, you also provide me a link to my ticket, which I can't access BECAUSE IT REQUIRES EMAIL AUTHENTICATION TO ACCESS!

Please fix this post-haste.



Cancel any further payment to Eve-online by your financial insitition and Label it fraud, select the option to talk to security and explain the issue and they should help you block further charges.

This is my course of action since I can not log in.I have a little bit of time before my sub runs out,its just sad to have to drop eve and look around for something else to waste my time with.
Kal Torvan
Proportionality
#305 - 2016-11-16 17:40:14 UTC
Can also confirm there are issues with Skill Training/Queues/SP loss/moved.

I had a skill queue which went something like train all remaining medium weapon spec skills to I, train Heavy Assault Cruisers from 0 to 4, train interceptors from III to IV, and then like another 80 days of training after that. I logged in this morning expecting it to be in the early stages of Interceptors IV, and instead it was back on HAC III. Looking at the skill training history it now shows a roughly 4 day gap between finishing Medium Autocannon spec to I and finishing HAC I, which should only be a 30 minute gap. Also, I'm now 2% of the way into Medium Blaster Spec V, which I'm pretty sure is one of the skills that should only have been trained to level 1, so its possible whats happened here is that somehow all the progress I made into HACs got translated into a bunch of SP for Medium Blaster spec.
Caithlin na hEireann
Grim Gambler
#306 - 2016-11-16 17:41:50 UTC
Have to write a new post cause the first one contained html-code and therefore, instead of sendin an error message and give me theoption to correct this youy deleted the post - thanks
in short - you stole from my char skillpoints, skill time for which i have PAID. Give them back asap.
May Ke
Maxxim Heavy Industries Inc.
#307 - 2016-11-16 18:05:49 UTC
On one of my accounts I can see a lovely animated picture at the top of the new character sheet. I can toggle it up and down too, just in case I no longer want to look at my ugly mug.
On my other account I have no picture and no arrow to toggle the picture on or off.

Who? Me?

ToObEY
Doomheim
#308 - 2016-11-16 18:06:26 UTC
After onlining modules (citadels) they doesn enabled, but eating fuel from fuel bay (with proper settings). So service modules is disabled and cannot be enabled (reprocessing).
Darkness1NRW
Grimm Hounds
SONS of BANE
#309 - 2016-11-16 18:15:07 UTC
The Verification **** is really getting on my nerves here..
The mail from serverside takes around 20 minutes before it arrives, and then its 10 minutes old and invalid.

Change the Verification to give MORE time for freaking SLOW ARSE MAILSERVERS.. or get new HAMSTERS!!!

Trusty Trader
The Institution.
#310 - 2016-11-16 18:37:35 UTC
even worse down there.. at microsofts outlook.live.com i dont receive authentication email at all for 2 days already... **** been pissing of and no response from ccp support of course to.. would expect to get it by 2018 probably same as last response i got 7 months after issue been forgot about. Worst part isthat i got a auth maill when tried to log in test server with no probllems. but when do it for TQ or for website or anything else just - nope. Thanks CCP "Great" job as always during past 2 years!
Daro Con
Republic Military School
Minmatar Republic
#311 - 2016-11-16 18:45:26 UTC
same non-existent support from CCP to fix login issue - 24hrs of complete silence...stunning service,,, grats
Trusty Trader
The Institution.
#312 - 2016-11-16 18:49:58 UTC
Daro Con wrote:
same non-existent support from CCP to fix login issue - 24hrs of complete silence...stunning service,,, grats



Probably cause they to busy feeding their marketing **** to peoples from who 70% will not even stick around after they realize there is no f2p just a marketing bait.
Greenman TBE
Silent Running Corp.
#313 - 2016-11-16 18:52:38 UTC
Trying to log in, the email address you are trying to send verification code to is incorrect.

I have raised several tickets, each time you just spam me with you mass reply crap.

Please can someone read my ticket????????

i had zero issues with this account.

Both accounts should have same email.
BigGeneric Presley
Geek Enclave
#314 - 2016-11-16 19:12:42 UTC
L-set and XL-set engineering rigs BP materials cost don't match what is stated on the dev blog spreadsheet. The medium rigs match.
Josef Djugashvilis
#315 - 2016-11-16 19:15:57 UTC
Lordy, CCP, just Lordy.

You made this verification shambles, own it and fix it please.

My favourite part is getting the verification code, to find that it does not work. :)

This is not a signature.

Inora Sera
Sera's Varangians
#316 - 2016-11-16 19:25:24 UTC
My account is stuck in a time loop. My pilot license is at -539 days and when i try to use a PLEX it says it will expire in 2015. Any way to fix that ? It's been over 20 hours since i made a ticket and not a single answer so far...
Omi Baxar
Viziam
Amarr Empire
#317 - 2016-11-16 19:27:23 UTC
Is there a way to

1) turn off the new obnoxious item info window that appears when you hover over an item in your inventory. I do not need to see the skill training needs for every item in my inventory, when ever I mouse-over.

2) Make the dark grey on black pricing information in the said mouse over info window use some other color combination making it easier to read and thus - actually being useful?

My apologies if I missed a setting to do these in the new release somewhere.
Neddy Fox
Sniggerdly
Pandemic Legion
#318 - 2016-11-16 19:32:00 UTC
I don't receive the verification mail for 1 (of the 4) accounts. It's just not there. So I can't even start the 2nd factor. Launcher, this forum, acct management pages, all report the same "verification mail has been sent) but it's never delivered to my mailbox.
And NO, it's not in my bloody spam folder, it worked 3 times on the other accounts.!!

A few months ago CCP has on my request changed all email addresses to 1 address and I think they made an error on that account.

I have escalated the ticket immediately after their update to post you needed further support but it's 24 hours now, and nothing.

I don't dare to add more to the ticket because I think it will go to the bottom of the queue, but this is my most important character and I can't play.

I'm disappointed, especially since CCP never directly approached us about the 2 factor authentication. I was never aware, I would have expected an email on the accounts.

If I would do this to my customers (implementing 2 factor authenticating without notifying them *properly* ) by dropping an obscure post somewhere on my website I would lose all customers at once.

Nerath Naaris
Pink Winged Unicorns for Peace Love and Anarchy
#319 - 2016-11-16 19:32:29 UTC  |  Edited by: Nerath Naaris
Hulk Miner wrote:
CCP Goliath wrote:
Hulk Miner wrote:


check your other skills as the skillpoints seem to have jumped onto another completed skill. I have 548k skill points on a 256k skill on one character.


Which skill? Did you submit a bug report? Would love to see a screenshot of what your UI is telling you so we can compare it with the server records.


Yes I submitted bug reports for characters affected. The skill was Small Energy Turret lvl 5 which has 548,431 skill points of 256,000 assigned to it - Char name = Corsomini



Man, you are onto something here!

I just checked EvEMon and found the second to last skill I had trained (Small Pulse Laser Specialization V) shows 1.102.767/768.000 skillpoints. Which amounts to around 5 days of training, exactly the time that has gone missing on my current training skill. Char name = Michelle Devereux

Everyone else who has lost training time should check this out for confirmation, please!

Natalia Dallocort wrote:
Minmatar BS 5 was only 10 hours away and now has 28 days left. WTH?

Kazenorecon wrote:
I lost about 12 days of SP. Large Hybrid Turret V had about a week remaining before completion, the day before the update. Then afterwords it had reset to 19 days.

Je suis Paris // Köln // Brüssel // Orlando // Nice // Würzburg, München, Ansbach // Saint-Étienne-du-Rouvray

Je suis Berlin // Fort Lauderdale // London // St. Petersburg // Stockholm

Je suis [?]

Neddy Fox
Sniggerdly
Pandemic Legion
#320 - 2016-11-16 19:37:27 UTC
CCP Falcon wrote:
CPT Bridgehouse wrote:
Not getting the email to verifi my account(s).


Check the address that your account is associated with, it needs to be verified in account management or our login system won't send codes to it.

You can follow these steps to verify your email address.


There's no way you can do this !! How rthe HELL can I login to my account page if I get the message a verefication mail is sent and I don't get it delivered? Then I can't login to bloody CHECK MY EMAIL ADDRESS.

Pay attention on what ppl post. NOT receiving the email blocks ALL.
And there's no way to check that address, other then the message, and that looks OK, but still no mail.