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Unscheduled Downtime Extension – July 15, 2015

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Ionsei Kubarick
Doomheim
#2981 - 2015-07-15 18:52:32 UTC
Lift up a little bit while you jiggle the handle.
krixus spartans
KarmaFleet
Goonswarm Federation
#2982 - 2015-07-15 18:52:36 UTC
CCP Falcon wrote:
[img]http://i.imgur.com/2P4UoRb.gif[/img]

Hey guys,

As you’re all aware, Tranquility is still offline after today’s scheduled daily downtime.

This is due to an issue with a code deployment today while patching for a few fixes in EVE Online. The issue caused the cluster to fail to start up correctly, and as such, Tranquility is currently unavailable for play for both EVE and DUST.

Our operations and development team are working on this issue as we speak, and we’re hoping to have Tranquility back online for you guys as soon as possible.

Right now, we don’t have an ETA for when the cluster will be back online and accepting connections, but we’ll keep you updated in this thread.

Cheers,

- F

UPDATES:

13:00 UTC - AFTER SEVERAL FAILED STARTUPS, WE ARE CURRENTLY INVESTIGATING A STARTUP ISSUE
13:30 UTC - INVESTIGATION IS STILL ONGOING - NO FURTHER ETA ON UPTIME FOR TRANQUILITY
13:37 UTC - STARTUP FAILED AGAIN - INVESTIGATION IS ONGOING
14:00 UTC - INVESTIGATION IS STILL ONGOING
14:30 UTC - WE ARE CURRENTLY IN THE PROCESS OF REBOOTING AFTER FAULTFINDING AND CHANGES
15:00 UTC - FURTHER ATTEMPTS TO START UP HAVE FAILED - INVESTIGATION IS ONGOING
15:30 UTC - INVESTIGATION STILL ONGOING - NO ETA ON SERVER UPTIME
16:00 UTC - A FURTHER FAILED STARTUP AFTER A NUMBER OF CHANGES - INVESTIGATION ONGOING
17:00 UTC - INVESTIGATIONS STILL ONGOING - NO ETA ON SERVER UPTIME
17:30 UTC - WE ARE CURRENTLY FAULTFINDING - NO ETA ON SERVER UPTIME
18:00 UTC - AFTER TESTING ON SINGULARITY WE WILL BE REBOOTING TQ TO TEST A FIX
18:30 UTC - WE ARE CURRENTLY STILL FAULTFINDING ON TQ - NO ETA FOR UPTIME AT THIS STAGE
Big Dallocort
University of Caille
Gallente Federation
#2983 - 2015-07-15 18:52:44 UTC
i do hope there'll be massive cpmpensation for this bolloxology
Kulumbo
Federal Navy Academy
Gallente Federation
#2984 - 2015-07-15 18:52:48 UTC
Seems to me it would be best to do a rollback on the attempted update and troubleshoot this issue offline in a parallel test environment.

Not that I'm familiar with this sort of thing though...just sayin'
Enslaved Mistress
The Destiny Logistics.
#2985 - 2015-07-15 18:52:56 UTC
A little girl cuts her hand on the playground and runs crying to the teacher. She asks the teacher for a glass of cider.

"Why do you want a glass of cider?" the teacher asks.

"To take away the pain," sobs the little girl.

"What do you mean?" the teacher asks.

"Well," sobs the little girl. "I overheard my big sister say that whenever she has a prick in her hand, she can't wait to get it in cider."
Nathan Swales
Business Communication Informer Service
#2986 - 2015-07-15 18:52:59 UTC
Lets all play in the chinise server :P http://eve.tiancity.com/homepage/v6/index.html
Dukes woman Ronuken
Homer Simpsons fam.
#2987 - 2015-07-15 18:53:14 UTC
Amber Kurvora wrote:
Dukes woman Ronuken wrote:
YEEES, something is online..... ohh, sorry. i looked out the window :(



That is the real world in it's squillion-k detail. Do not panic. Turn your gaze back to the computer screen and realise you can return to your internet spaceships as soon as a new CCP hamster wheel is installed.



Thanks man. I got a grip now ShockedLol
Ashan Todako
Minmatar Secret Service
Ushra'Khan
#2988 - 2015-07-15 18:53:19 UTC
Thulium Strauss wrote:
From this day on, after 9 months, there will be a Baby Boom. Players will b... their wives because most of them are idle and when they see his women around, they say: "Honey, let me show how we make drones in EVE" :P


Lol

I'll observe that!
ADM Andria Ravencroft
United Excavation Services
#2989 - 2015-07-15 18:53:24 UTC
Here is the best Idea ever.

Roll the server back to the original state it was in before you tried to implement your patch today.

Fix the new patch on your Dev server and when its 100% then and only then launch it to the public.

Thus we get to play, and you get to work and everyone is 100% Happy Happy Happy!
Dark Knight Stark
KarmaFleet
Goonswarm Federation
#2990 - 2015-07-15 18:53:39 UTC
hope we get some compensation for the time lost.
James Vayne
Section 9 SFU
#2991 - 2015-07-15 18:53:46 UTC
Beanhead2 wrote:
Due to the moss gif all is forgivenPirate


FOUR! No...FIVE! No...FIRE!
Vox Anon
Jita Capital Group
#2992 - 2015-07-15 18:53:50 UTC
NightmareX wrote:
50 more pages to go before we are at 200 pages. WE CAN DO IT.


2.78 hours left...
krixus spartans
KarmaFleet
Goonswarm Federation
#2993 - 2015-07-15 18:53:53 UTC
For all you young kids in EVE CCP and IT guys, Old saying goes, if it is not broke, quit trying to f***ing fix it. Enough said
Ygaff Desfois
W4LK1NG D34D
#2994 - 2015-07-15 18:54:11 UTC
Too bad, just updated Sisi and it's down too Evil
Trademaster Rob
Royal Amarr Institute
Amarr Empire
#2995 - 2015-07-15 18:54:14 UTC
Dear ccp,

if a fault suddenly appears it's not the problem of the software but a corruption of data. So a fix in the software is not a fix but a work around. Unless there was a software update on downtime which would mean a simple rollback to the previous version.

My bet is on data corruption which you should have queries for to find out.

This coming from a pogrammer
Leila Numanor
Tritanium Industries and Technology
Goonswarm Federation
#2996 - 2015-07-15 18:54:16 UTC
Alicia Star-Runner wrote:
freddy115 wrote:
This is getting utterly ridiculous.


I am actually agree with this statement. It has been six hours of them working on it. I understand sometimes things get ******, I get it. I understand they are trying to bring more to the game, I understand that as well... The issue is that it has been six hours without so much as a "Hey, yeah... We ****** up... Here is something to quell your rioting in the forums."

Not like it is all that hard to give us all something to cover at least 2 hours of the down time...


Get your free Trial Account to Hellokitty online
Braskus Aurellius
EdenTech
#2997 - 2015-07-15 18:54:21 UTC
Are the POS's wasting fuel blocks while we wait?
4chan SlashPOL
Trillium Invariant
Honorable Third Party
#2998 - 2015-07-15 18:54:39 UTC
Sarona Arcanian wrote:
This reminds me of DTs of old :D
Open Burn Eden Teamspeak 3 for your eve fix:
ts.udie.org
pw: noeveforu
Please wear corp/alliance tags




<14:54:02> Connection failed because the server reached its maximum amount of clients.
IndygoSoul
Constant Progress League
#2999 - 2015-07-15 18:54:46 UTC  |  Edited by: IndygoSoul
UPDATES:
13:00 UTC - AFTER SEVERAL FAILED STARTUPS, WE ARE CURRENTLY INVESTIGATING A STARTUP ISSUE
13:30 UTC - INVESTIGATION IS STILL ONGOING - NO FURTHER ETA ON UPTIME FOR TRANQUILITY
13:37 UTC - STARTUP FAILED AGAIN - INVESTIGATION IS ONGOING
14:00 UTC - INVESTIGATION IS STILL ONGOING
14:30 UTC - WE ARE CURRENTLY IN THE PROCESS OF REBOOTING AFTER FAULTFINDING AND CHANGES
15:00 UTC - FURTHER ATTEMPTS TO START UP HAVE FAILED - INVESTIGATION IS ONGOING
15:30 UTC - INVESTIGATION STILL ONGOING - NO ETA ON SERVER UPTIME
16:00 UTC - A FURTHER FAILED STARTUP AFTER A NUMBER OF CHANGES - INVESTIGATION ONGOING
17:00 UTC - INVESTIGATIONS STILL ONGOING - NO ETA ON SERVER UPTIME
17:30 UTC - WE ARE CURRENTLY FAULTFINDING - NO ETA ON SERVER UPTIME
18:00 UTC - AFTER TESTING ON SINGULARITY WE WILL BE REBOOTING TQ TO TEST A FIX
18:30 UTC - FAULT DISCOVERED IN THE PLAYER DB - NO ETA ON RECOVERY
18:45 UTC - RESTORATION OF PLAYER DB FAILED - ALL BACKUPS ARE CORRUPTED
18:50 UTC - PLAYER DB MAY PROVE LOST, FATE OF TQ UNCLEAR, COMPLETE RESET POSSIBLE
captain dirka
Sinister Elite
#3000 - 2015-07-15 18:54:53 UTC
all these posts about how this sucks.

It brings me back to the earlier days of eve when patch DAY meant a day or two vacation from eve. and down TIME meant a couple hours at the minimum.

Oh and the glorious days before the skill que, when you had to be smart enough to set a long skill before down time so you didn't loose any training time.