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Unscheduled Downtime Extension – July 15, 2015

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CCP Falcon
#1 - 2015-07-15 12:57:19 UTC  |  Edited by: CCP Falcon
[img]http://i.imgur.com/2P4UoRb.gif[/img]

Hey guys,

As you’re all aware, Tranquility is still offline after today’s scheduled daily downtime.

This is due to an issue that happened during a code deployment today while patching for a few fixes in EVE Online. The issue caused the cluster to fail to start up correctly, and as such, Tranquility is currently unavailable for play for both EVE and DUST.

Our operations and development team are working on this issue as we speak, and we’re hoping to have Tranquility back online for you guys as soon as possible.

Right now, we don’t have an ETA for when the cluster will be back online and accepting connections, but we’ll keep you updated in this thread.

Cheers,

- F

UPDATES:

13:00 UTC - AFTER SEVERAL FAILED STARTUPS, WE ARE CURRENTLY INVESTIGATING A STARTUP ISSUE
13:30 UTC - INVESTIGATION IS STILL ONGOING - NO FURTHER ETA ON UPTIME FOR TRANQUILITY
13:37 UTC - STARTUP FAILED AGAIN - INVESTIGATION IS ONGOING
14:00 UTC - INVESTIGATION IS STILL ONGOING
14:30 UTC - WE ARE CURRENTLY IN THE PROCESS OF REBOOTING AFTER FAULTFINDING AND CHANGES
15:00 UTC - FURTHER ATTEMPTS TO START UP HAVE FAILED - INVESTIGATION IS ONGOING
15:30 UTC - INVESTIGATION STILL ONGOING - NO ETA ON SERVER UPTIME
16:00 UTC - A FURTHER FAILED STARTUP AFTER A NUMBER OF CHANGES - INVESTIGATION ONGOING
17:00 UTC - INVESTIGATIONS STILL ONGOING - NO ETA ON SERVER UPTIME
17:30 UTC - WE ARE CURRENTLY FAULTFINDING - NO ETA ON SERVER UPTIME
18:00 UTC - AFTER TESTING ON SINGULARITY WE WILL BE REBOOTING TQ TO TEST A FIX
18:30 UTC - WE ARE CURRENTLY STILL FAULTFINDING ON TQ - NO ETA FOR UPTIME AT THIS STAGE
19:00 UTC - WE ARE CURRENTLY TESTING A FIX FOR THE ISSUES ON TQ - NO ETA FOR UPTIME YET
19:30 UTC - TRANQUILITY IS STILL CURRENTLY BEING EXPERIMENTED ON - WE WILL CONTINUE TO UPDATE
20:00 UTC - PIZZA HAS BEEN ACQUIRED AND WE ARE CURRENTLY REFUELLING OUR DEVS!
20:30 UTC - DEVS REFUELLED - TESTING HAS RESUMED!
21:00 UTC - WE ARE CURRENTLY REBOOTING TQ AND WILL BE TESTING A FIX OVER THE NEXT 30 MIN
21:30 UTC - TESTING IS CURRENTLY ONGOING - NO ETA FOR UPTIME
22:00 UTC - WE ARE DEPLOYING A NEW BUILD TO TRANQUILITY FOR TESTING
22:40 UTC - TRANQUILITY IS NOW BACK ONLINE AND ACCEPTING CONNECTIONS!

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

Kayou Aldeshaar
PhoenixFire Industry Ascendant
#2 - 2015-07-15 13:05:27 UTC
Use the choke?
Steijn
Quay Industries
#3 - 2015-07-15 13:05:42 UTC
another clusterf**k.
MinoriF
Ministry of War
Amarr Empire
#4 - 2015-07-15 13:05:42 UTC
Reactivated account just today after 8 months inactive --__--
Stvndog
Aliastra
Gallente Federation
#5 - 2015-07-15 13:07:14 UTC  |  Edited by: Stvndog
sometimes you just gotta drop the clutch going downhill

But where is fozzie, isnt this his mess, why isnt he cleaning it up :)
Gradur Dohr
Deep Core Mining Inc.
Caldari State
#6 - 2015-07-15 13:07:19 UTC
eve is ded
NightmareX
Dreddit
Test Alliance Please Ignore
#7 - 2015-07-15 13:08:19 UTC
Here is a motivation for you CCP to get the server fixed faster Big smile: https://www.youtube.com/watch?v=nuHfVn_cfHU

Here is a list of my current EVE / PVP videos:

1: Asteroid Madness

2: Clash of the Empires

3: Suddenly Spaceships fighting in Tama

Stvndog
Aliastra
Gallente Federation
#8 - 2015-07-15 13:08:35 UTC
Gradur Dohr wrote:
eve is ded


RIP EVE
Goldie Foxx
Perkone
Caldari State
#9 - 2015-07-15 13:09:04 UTC
give us bonus SP!!!!
Britilio Sandaris
Manic Miners Corporation
#10 - 2015-07-15 13:09:17 UTC
Good luck folks! Hope you get it figured out Smile
Amator Phasma
Event Horizon Ships
#11 - 2015-07-15 13:09:28 UTC
CCP have used a real entosis link on the TQ cluster? :)
mufe mufetski
Viziam
Amarr Empire
#12 - 2015-07-15 13:09:33 UTC
This calls for free SP :-)
Ecolo
Highcouncil Private Holding
#13 - 2015-07-15 13:09:35 UTC
Hardworking guys @ CCP ;

The link in the launcher (latest news downtime) is broken. Perhaps link this page instead!!!

GL bringing up the Real world again guys!!
Fugly Isktaker
Doomheim
#14 - 2015-07-15 13:10:10 UTC
CCP Falcon wrote:

SEVERAL FAILED STARTUPS
STARTUP ISSUE


I think I see your problem right there.
CCP Falcon
#15 - 2015-07-15 13:10:24 UTC
Steijn wrote:
another clusterf**k.


Quite literally.

We're working on it! Big smile

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

Lt Motion
SUNDERING
Goonswarm Federation
#16 - 2015-07-15 13:10:29 UTC
But what of all the noobies who just begun playing?
Stu Pendisdick
#17 - 2015-07-15 13:10:49 UTC
"What Operating System is it?"

"Vista"

"We're Going To Die!!!!!!!!!!!!!"


EliteM Vinokurov
Big Boys Don't Cry
Kids With Guns Alliance
#18 - 2015-07-15 13:11:05 UTC
how much time u need to fix that?Evil
Count Szadek
The Thorson Initiative
#19 - 2015-07-15 13:11:38 UTC
Well Im off to bed. Hope all is well when i come back. Good Luck
Maria Kalista
Splinter Foundation
#20 - 2015-07-15 13:11:56 UTC
I hope it won't be held against me if I can't workout my part of the deal of 'hours for plex'.
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