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Unscheduled downtime - Sunday, June 2nd, 2013

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Millpucky
KarmaFleet
Goonswarm Federation
#801 - 2013-06-02 13:05:54 UTC
Octoven wrote:
I guess 10 years of operations killed the server :/ aye it's backup but this all reminds me of the issues regarding Apocrypha deployment, and the server was down for like 36 hours. Skill queues didnt exist back then and we were never reimbursed for SP...could I have the SP I lost then on top of the free 50K???



I remember those days....8)
Lilinallte Alleile
Dutch Legions
Solyaris Chtonium
#802 - 2013-06-02 13:06:16 UTC
Light Codex wrote:
Lilinallte Alleile wrote:
Everyone looses access to Rookie Help Chat channel after 30 days, so if he's still in there, then yeah, he's a noob! And if he's the one who was blabbing in mentioned rookie chat channel that the Russians had hacked the system and were now in possession of all and everyone's login details, then being called a noob is the least of his/her worries:)




If you don't know who Chribba is then you are the noob....FYI...


:) pushing in useless flaming remarks is neither mature nor professional:) Anyway: While he is one of the most notorious "carebears" in EVE, Chribba's real celebrity springs from the multitude of services he has provided EVE Online's playerbase over the years, all completely free of charge. The most famous by far is EVE Files, a dedicated file hosting service for videos and screenshots of the game.

Troll: While the word troll and its associated verb trolling are associated with Internet discourse, media attention in recent years has made such labels subjective, with trolling describing intentionally provocative actions and harassment outside of an online context. For example, mass media has used troll to describe "a person who defaces Internet tribute sites with the aim of causing grief to families.

Yawn (yes, bored...)

Click https://secure.eveonline.com/trial/?invc=f95f73a0-8b2f-4dff-9945-0f6ad28e4fd1&action=buddy for a Buddy Invite...
Hal Miller
Fr33 Banking and Trade
#803 - 2013-06-02 13:06:55 UTC
Octoven wrote:
Kharamete wrote:
Hilfy Na wrote:
eve time is 1134 hrs,Shocked Launcher partly in Russian (connect button and information around it, the rest is in english). (out of game one) is in Russian. ran repair tool 6 times, launcher does update but.....Location is South Dakota, USA... sorry but wont log on unless its in English, doesn't trust itOops


My god.

If it was in Spanish, Texas would probably cecede.


Texas is ready to secede when someone farts the wrong way



Shhh you are ruining Putin's grand plan to brainwash us and make us his loyal Cosmonauts.TwistedEvil
Asketus
#804 - 2013-06-02 13:08:33 UTC
The shouldn't have bought those Euro Drones.....

Asketus
Light Codex
Bare Minimum Bandits
I Showed You My Probes... Please Respond...
#805 - 2013-06-02 13:09:23 UTC
Lilinallte Alleile wrote:
Light Codex wrote:
Lilinallte Alleile wrote:
Everyone looses access to Rookie Help Chat channel after 30 days, so if he's still in there, then yeah, he's a noob! And if he's the one who was blabbing in mentioned rookie chat channel that the Russians had hacked the system and were now in possession of all and everyone's login details, then being called a noob is the least of his/her worries:)




If you don't know who Chribba is then you are the noob....FYI...


:) pushing in useless flaming remarks is neither mature nor professional:) Anyway: While he is one of the most notorious "carebears" in EVE, Chribba's real celebrity springs from the multitude of services he has provided EVE Online's playerbase over the years, all completely free of charge. The most famous by far is EVE Files, a dedicated file hosting service for videos and screenshots of the game.

Troll: While the word troll and its associated verb trolling are associated with Internet discourse, media attention in recent years has made such labels subjective, with trolling describing intentionally provocative actions and harassment outside of an online context. For example, mass media has used troll to describe "a person who defaces Internet tribute sites with the aim of causing grief to families.

Yawn (yes, bored...)


Then why do you feel you have to explain yourself?.......LOLZ
Light Codex
Bare Minimum Bandits
I Showed You My Probes... Please Respond...
#806 - 2013-06-02 13:10:38 UTC
I have a feeling the patch will be delayed.............
Renfro Anzomi
KarmaFleet
Goonswarm Federation
#807 - 2013-06-02 13:11:16 UTC
Thanks for the hard work ! (I'm saddened by the loss of your coffee machine . . . )
Hal Miller
Fr33 Banking and Trade
#808 - 2013-06-02 13:12:41 UTC
MainDrain wrote:
Damien 1 wrote:
UPDATE - 08:00 UTC - DUST issues under control, we are however still working on login related issues for EVE


CCP Priorities:

1. Dust
2. Eve


why am i playing this game?


Or ... the Dust issues were caused by Eve issue and much easier to fix.

Could even be that in the process of fixing the Eve issues they fixed the Dust as a side effect


Smaller environment usually easier fix and Sony mostlikely had their playstation network people on it
Hal Miller
Fr33 Banking and Trade
#809 - 2013-06-02 13:19:42 UTC
endi32 adrian wrote:
endi32 adrian wrote:
Lilinallte Alleile wrote:
endi32 adrian wrote:
hy all ,

i just red this coz i am out off game since yesterday somewhere around 18:00 eve time ,what happened is that i tryed to clear my cache files from esc menu in game and both my clients frozen so that i couldn t even quit from task menager . i restarted comp and when i tryed to launch one client screen would flash few times and everything was frozen again . so i tryed clearing cache from launcher menu , then manually , using eve fix toll but nothing helped so i still cannot log in game . anybody maybe know is my problem related to this topic or am i experiencing some other issue ?

thx a lot , endi


I had that issue a week ago, after installing a new pc, 64bit win7. Had to re-install EVE 3x, and had to make sure it was NOT installed into the default .../program files (x86)/... but .../program files/..., or it would not work at all... Due to that issue, I cannot even run two accounts at the same time...

So, if all else fails, uninstall, make sure all the leftovers are gone, then download latest client and install fresh... Your problem has nothing to do with the issues CCP is dealing with right now...



yes i just finshed reinstalling eve , double checked for left overs ,tryed to log , still same problem :-(



actually now i am started to worry


if you are running multiple accounts you just need to make additional directories like EVE1, EVE2....UP TO HOW MANY EVER YOU NEED. also change the security settings to allow it to run with Administrator rights, it will ask you if it's ok when you start up the launcher but it solved the issues I had getting it to run on Win 7 x64
Garett Rootarian
Federal Navy Academy
Gallente Federation
#810 - 2013-06-02 13:35:59 UTC
Why is the launcher and website log on in Russian? Have you guys turned Red on us?

We've had cloning in the South for years. It's called cousins. Imperfection is beauty, madness is genius and it's better to be absolutely ridiculous than absolutely boring
endi32 adrian
Caldari Provisions
Caldari State
#811 - 2013-06-02 13:36:52 UTC
Hal Miller wrote:
endi32 adrian wrote:
endi32 adrian wrote:
Lilinallte Alleile wrote:
endi32 adrian wrote:
hy all ,

i just red this coz i am out off game since yesterday somewhere around 18:00 eve time ,what happened is that i tryed to clear my cache files from esc menu in game and both my clients frozen so that i couldn t even quit from task menager . i restarted comp and when i tryed to launch one client screen would flash few times and everything was frozen again . so i tryed clearing cache from launcher menu , then manually , using eve fix toll but nothing helped so i still cannot log in game . anybody maybe know is my problem related to this topic or am i experiencing some other issue ?

thx a lot , endi


I had that issue a week ago, after installing a new pc, 64bit win7. Had to re-install EVE 3x, and had to make sure it was NOT installed into the default .../program files (x86)/... but .../program files/..., or it would not work at all... Due to that issue, I cannot even run two accounts at the same time...

So, if all else fails, uninstall, make sure all the leftovers are gone, then download latest client and install fresh... Your problem has nothing to do with the issues CCP is dealing with right now...



yes i just finshed reinstalling eve , double checked for left overs ,tryed to log , still same problem :-(



actually now i am started to worry


if you are running multiple accounts you just need to make additional directories like EVE1, EVE2....UP TO HOW MANY EVER YOU NEED. also change the security settings to allow it to run with Administrator rights, it will ask you if it's ok when you start up the launcher but it solved the issues I had getting it to run on Win 7 x64



i cannot launch even one client , where to change those settings ? i cannot get into game , when i enter usern/papass and press play screen flashes few times and all is frozen . i just tryed restoring system settings from few days ago when everything was fine although i didn t install any program or anything else in this period except mumble 2 days ago but clients worked fine that day

thx , endi
George K'ntara
The Scope
Gallente Federation
#812 - 2013-06-02 13:36:55 UTC
CCP Falcon wrote:

OP updated again.

Unfortunately there's no more news that I can give you guys right now, other than we're working as quickly and thoroughly as we can to pinpoint and resolve ongoing issues that some of you are still experiencing.



Hi CCP Falcon,

So is it just the new guy who gets to do the weekend middle of the night community communication or are you just the unlucky one on the on-call list for this weekend? Hope you find a coffee pot!

Also glad I didn't try staying up another 5 hours for dust to come back up.
Sylvia Nardieu
Super Serious Fight Club
#813 - 2013-06-02 13:45:10 UTC
evedawn wrote:
Sylvia Nardieu wrote:
Launcher partly in Russian (connect button and information around it, the rest is in english). Managed to connect and everything seems to work just fine. However, single sign-on page (out of game one) is in Russian. Location is Croatia.


Dont mean to be rude but not far huh?? should be your lingo? What do you prefer?


Not sure if trolling or just lack the basic knowledge of geography. Anyway, at least try googling out some things then post stuff like this. Also, I'm gonna guess you're from US.
Immortalmyth
Noble Guardians
#814 - 2013-06-02 13:46:32 UTC
George K'ntara wrote:
CCP Falcon wrote:

OP updated again.

Unfortunately there's no more news that I can give you guys right now, other than we're working as quickly and thoroughly as we can to pinpoint and resolve ongoing issues that some of you are still experiencing.



Hi CCP Falcon,

So is it just the new guy who gets to do the weekend middle of the night community communication or are you just the unlucky one on the on-call list for this weekend? Hope you find a coffee pot!

Also glad I didn't try staying up another 5 hours for dust to come back up.


nah ive seen this before from ccp, thier weekend crew is just there to mark the time, customer service at iceland doesnt exist on weekends.

cant help but say again, launcher was never broke before it was improved...
maybe if its not broke shouldnt fix it...

-imm
nlun
Federal Navy Academy
Gallente Federation
#815 - 2013-06-02 13:51:52 UTC
John Ratcliffe wrote:
Cpt Korg wrote:
Why is my eve launcher showing in Russian as well as the login page for this site?


I get this, even though I have English selected as the language. There's only a small difference between the two obviously...

+1 (/good i also can use 'deutch')
Careth Fanura
Gotham Industries
#816 - 2013-06-02 13:52:09 UTC
The coffee pot broke, somebody send them some redbull, monster, [insert other energy drink here]

So glad I just applied a Plex on Thursday to extend my account, busy with kids and baseball 6 of 7 days a week and work 5/7 days so only get to play Eve on Saturdays and early sundays!

What a waste.

What I want to know is why isn't there a tri-server configuration environment, it should be obvious when you have a product that is developed as SaaS (Software as a Service)

server 1 - development server, used for testing and development
server 2 - role-out server, server used to apply all patches and updates on, has replication so the database is identical to that of the live server
server 3 - live server, the current live server enivornment used by users.


The proper way to apply a patch would be

Step 1: Update Server "2" with alll necessary updates and patches
Step 2: Disable services IE: Downtime
Step 3: Make Server "2" the new live server
Step 4: Verify everything works, reactive services*
Step 5: After appropriate period of time re-enable replication but server 2 copies to server 3 now.
*In case things fail to work successfully, disable server 2 and make server 3 the primary again, this will be without updates/patches but allows proper analysis of what was wrong/happened before trying to role out to the customer base.


Not complicated.
This Suxbad
State War Academy
Caldari State
#817 - 2013-06-02 13:56:32 UTC
Well I was all pissed that I couldn't plex back down our system from the minmitar Ruski's and then noticed that half my log in crap is in russian now....

How about a plexing block for the same amount of time during their prime time!

I blame Dust.

:P

Definition of blob is more friends than you! Do you play eve or play eve for others?
Prototype 3744C
Meta-Cognitive
#818 - 2013-06-02 13:58:10 UTC
Re: launcher and login issues.

The launch now appears to connect further than 'offline mode'

Though mine is still set as language English, The Password field watermark, and the the next few lines seems to have been changed to :


Создайте новую учетную запись Забыли пароль?

One of the links works and seems to take me to the 14 day trial. The Login button is also changed.


Did you guys change this as a work around, or is it an opps?
Julian Thul
Outer Rim Trading
#819 - 2013-06-02 13:58:26 UTC  |  Edited by: Julian Thul
Game just froze, trying to log back in, but the loading screen is frozen too, restarted the computer, the client, nothing works, i think problem is not fixed. too bad i cannot send you guys more coffee with this reply....

Keep the good work.

PS.
Response from client:
"Connection Timeout - The server failed to acknowledge the client's response to the server's challenge within a reasonable amount of time"

My internet connection is working right, at least for all the other programs.
Octoven
Stellar Production
#820 - 2013-06-02 14:00:09 UTC
Immortalmyth wrote:
George K'ntara wrote:
CCP Falcon wrote:

OP updated again.

Unfortunately there's no more news that I can give you guys right now, other than we're working as quickly and thoroughly as we can to pinpoint and resolve ongoing issues that some of you are still experiencing.



Hi CCP Falcon,

So is it just the new guy who gets to do the weekend middle of the night community communication or are you just the unlucky one on the on-call list for this weekend? Hope you find a coffee pot!

Also glad I didn't try staying up another 5 hours for dust to come back up.


nah ive seen this before from ccp, thier weekend crew is just there to mark the time, customer service at iceland doesnt exist on weekends.

cant help but say again, launcher was never broke before it was improved...
maybe if its not broke shouldnt fix it...

-imm


If these issues revolved around the new launcher I'd agree, but they aren't...as stated many times before this is a networking issue not a software issue. The launcher is working fine as its designed to, the network aka Internet in the area isn't. So in this case launcher was never broke true, but it is now improved and apart from the issues on day one with it, there have been none.