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CSM and the new launcher

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dark heartt
#101 - 2013-05-28 11:07:03 UTC
KIller Wabbit wrote:
I love how CSM is representing CCP in this thread. Wait - who were they supposed to represent?

A significant number of the player base was negatively impacted by this and we get "meh" from CSM.

At the very least CSM should be working hard on getting to the bottom of where the CSM feedback/testing/advising process left the track.


The trips corrupt absolutely.


You should listen to this interview by Xander of Crossing Zebras. They touch on the launcher issues and say that they have been talking to CCP about them, that CCP is aware of the issues and that it is being worked on. What more can they do beyond that? The fact is that in any software development there are bound to be some users who have issues that you couldn't find in testing.

http://tetrisisunrealistic.blogspot.com.au/
gawrshmapooo
J33 Monocombine
#102 - 2013-05-29 20:38:22 UTC
My first time starting up eve six freaking years ago: HOLY **** THIS IS...HOLY SHIIIIIIIIIIIIIIII-OH MY FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU.


First time I fired up the new launcher: LOL IT LOOKS LIKE WORLD OF TANKS!

I sell combat boosters of every strength and type. Message me to get your edge.
None ofthe Above
#103 - 2013-05-30 02:01:30 UTC
dark heartt wrote:
KIller Wabbit wrote:
I love how CSM is representing CCP in this thread. Wait - who were they supposed to represent?

A significant number of the player base was negatively impacted by this and we get "meh" from CSM.

At the very least CSM should be working hard on getting to the bottom of where the CSM feedback/testing/advising process left the track.


The trips corrupt absolutely.


You should listen to this interview by Xander of Crossing Zebras. They touch on the launcher issues and say that they have been talking to CCP about them, that CCP is aware of the issues and that it is being worked on. What more can they do beyond that? The fact is that in any software development there are bound to be some users who have issues that you couldn't find in testing.


Yes, that was good to hear during the interview. I was hoping that was happening behind the scenes.

As for the launcher: I've actually started using the dang thing. Works reasonably well, now. Not too much trouble even with 7+ accounts.

The account name completion and the Autoplay check box have decreased the awkwardness.

I only have one install (per machine: desktop, living room dvr-puter and laptop), so can't comment on the multi-install on a single computer issues.

Am hoping they spruce up the character selection screen on Odyssey or soon after, but that's less of an urgent issue (but not a non-issue) for veteran players.

The only end-game content in EVE Online is the crap that makes you rage quit.
Indahmawar Fazmarai
#104 - 2013-05-30 13:00:50 UTC
gawrshmapooo wrote:
My first time starting up eve six freaking years ago: HOLY **** THIS IS...HOLY SHIIIIIIIIIIIIIIII-OH MY FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU.


First time I fired up the new launcher: LOL IT LOOKS LIKE WORLD OF TANKS! EVERY LAST MMORPG AROUND!


Edited for truth. Good thing is that they added the autoplay so I don't have that ugly thing cluttering my desktop for long.
Yeep
The Scope
Gallente Federation
#105 - 2013-06-04 13:20:12 UTC
A long time ago Eve had a launcher. It contained a login form, the server status, music and some 3D graphics. It also allowed you to store per-account graphics settings so your alts would always launch on a second screen. The new, full screen login gave us much more involving 3D graphics while taking away some of the utility that came with having a launcher. Now CCP have somehow managed to create a launcher that not only removes the ambiance of the full screen login but fails to recapture any of the utility or ambiance of the old launcher.
Angelhunter
Federal Navy Academy
Gallente Federation
#106 - 2013-06-07 18:15:25 UTC
Gonna be honest, as an old bitter vet (2003) One thing i always looked forward to in expansions was the new login window AND themes.

How can you NOT miss that iconic music?
CCP Explorer
C C P
C C P Alliance
#107 - 2013-06-08 21:38:38 UTC
Sarmatiko wrote:
Andski wrote:
I guess it's a good thing CCP Navigator is the guy in charge of the community team and doesn't do anything relating to the client then!
Unless you're thinking of another dev

Thanks, was my mistake.
It was CCP Explorer, not Navigator.
And posts for the reference:
https://forums.eveonline.com/default.aspx?g=posts&m=2271056#post2271056
https://forums.eveonline.com/default.aspx?g=posts&m=2310840#post2310840
https://forums.eveonline.com/default.aspx?g=posts&m=2311926#post2311926
Deprecating functionality and replacing with new and better technology that provides more options to move forward can often be challenging. But with an MMO like EVE it's necessary.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Indahmawar Fazmarai
#108 - 2013-06-08 22:19:24 UTC  |  Edited by: Indahmawar Fazmarai
CCP Explorer wrote:
Sarmatiko wrote:
Andski wrote:
I guess it's a good thing CCP Navigator is the guy in charge of the community team and doesn't do anything relating to the client then!
Unless you're thinking of another dev

Thanks, was my mistake.
It was CCP Explorer, not Navigator.
And posts for the reference:
https://forums.eveonline.com/default.aspx?g=posts&m=2271056#post2271056
https://forums.eveonline.com/default.aspx?g=posts&m=2310840#post2310840
https://forums.eveonline.com/default.aspx?g=posts&m=2311926#post2311926
Deprecating functionality and replacing with new and better technology that provides more options to move forward can often be challenging. But with an MMO like EVE it's necessary.


But then, with a wee bit of forethought and planning, you may remove the iconic login screen only when you're ready to replace it with another iconic character selection screen.

Change is inevitable, but botchiness is not. I understand that a certain scrum team was tasked with the launcher and they can't be accountable for removing one of the game's trademark features after 10 years without an appropiate replacement, but then, someone must be accountable for this kind of botchiness.

Glassdoor reviews on CCP tend to stress certain points over and over again; and one of them is lack of communication. Someone should had known that the login screen was a beloved/iconic feature (strike 1), someone should had known that a team was removing it (strike 2), and someone should had tasked another team with replacing it (strike 3), all before the first customer was faced with a unreadable white progress bar on a dull black screen as the first thing everyone will see in EVE for... months? Years?

The irony of removing progress bars ingame and put the fugliest of them right as you enter the game is funny, but if I was a new player and saw how EVE loads now, I would wonder wether my client was missing some pieces. What?
mkint
#109 - 2013-06-09 00:50:23 UTC
CCP Explorer wrote:
Sarmatiko wrote:
Andski wrote:
I guess it's a good thing CCP Navigator is the guy in charge of the community team and doesn't do anything relating to the client then!
Unless you're thinking of another dev

Thanks, was my mistake.
It was CCP Explorer, not Navigator.
And posts for the reference:
https://forums.eveonline.com/default.aspx?g=posts&m=2271056#post2271056
https://forums.eveonline.com/default.aspx?g=posts&m=2310840#post2310840
https://forums.eveonline.com/default.aspx?g=posts&m=2311926#post2311926
Deprecating functionality and replacing with new and better technology that provides more options to move forward can often be challenging. But with an MMO like EVE it's necessary.

the word in this case isn't "challenging". it's "bumbling" and "half-assed." So far I've yet to see any indication that the technology is any better for your actual customers. The absolute best thing that can be said about it is that it's a hassle.

Maxim 6. If violence wasn’t your last resort, you failed to resort to enough of it.
AutumnWind1983
Reboot Required
#110 - 2013-06-09 04:43:11 UTC
CCP Explorer wrote:
Sarmatiko wrote:
Andski wrote:
I guess it's a good thing CCP Navigator is the guy in charge of the community team and doesn't do anything relating to the client then!
Unless you're thinking of another dev

Thanks, was my mistake.
It was CCP Explorer, not Navigator.
And posts for the reference:
https://forums.eveonline.com/default.aspx?g=posts&m=2271056#post2271056
https://forums.eveonline.com/default.aspx?g=posts&m=2310840#post2310840
https://forums.eveonline.com/default.aspx?g=posts&m=2311926#post2311926
Deprecating functionality and replacing with new and better technology that provides more options to move forward can often be challenging. But with an MMO like EVE it's necessary.


Failure to plan and communicate within CCP and the players is the issue here. We understand and want new and better technology. You don't want to be surprised by our outrage and we don't want to be surprised by things we view as massive mistakes with no notice.

James Arget for CSM 8! http://csm.fcftw.org
Indahmawar Fazmarai
#111 - 2013-06-09 07:49:16 UTC
mkint wrote:
CCP Explorer wrote:
Sarmatiko wrote:
Andski wrote:
I guess it's a good thing CCP Navigator is the guy in charge of the community team and doesn't do anything relating to the client then!
Unless you're thinking of another dev

Thanks, was my mistake.
It was CCP Explorer, not Navigator.
And posts for the reference:
https://forums.eveonline.com/default.aspx?g=posts&m=2271056#post2271056
https://forums.eveonline.com/default.aspx?g=posts&m=2310840#post2310840
https://forums.eveonline.com/default.aspx?g=posts&m=2311926#post2311926
Deprecating functionality and replacing with new and better technology that provides more options to move forward can often be challenging. But with an MMO like EVE it's necessary.

the word in this case isn't "challenging". it's "bumbling" and "half-assed." So far I've yet to see any indication that the technology is any better for your actual customers. The absolute best thing that can be said about it is that it's a hassle.


I was tempted to contact the MOMA exhibit steward and ask her to please start up a EVE client right now and check herself what goes for "design" in Iceland after a long dark winter... Lol
Sarmatiko
#112 - 2013-06-11 08:12:09 UTC
CCP Explorer wrote:
Deprecating functionality and replacing with new and better technology that provides more options to move forward can often be challenging. But with an MMO like EVE it's necessary.

That is understandable.

But I wonder if Captain Quarters will be also cut off from the game at some point?
Because there is no dedicated team (someone not related must spend resources to fix or adjust things), feature is not very popular and meaningful, there is no plan to "improve technology" and now it's even not loading on first login by default.