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Launcher not working? - LOOK HERE

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FireusI
Garoun Investment Bank
Gallente Federation
#101 - 2013-05-21 16:45:44 UTC
GM Stinger

Posted: 5/21/2013 4:40:00 PM
Hello there,

This is a mass reply sent to all petitions concerning the EVE Online Launcher. An issue with the content web server has resulted in some problems which are made apparent by the launcher, while this issue is being investigated please be aware you can bypass the launcher by using the ExeFile.exe which can be found in the "bin" folder of the client directly.
Locate the folder where you installed EVE. If you are not sure where that folder is, see http://wiki.eveonline.com/en/wiki/EVE_default_directories
From the EVE installation folder, open the folder called “bin” and there you will find the ExeFile.exe

More information can be found in the following forum post:

https://forums.eveonline.com/default.aspx?g=posts&t=238130&find=unread

We apologize for the inconvenience this has caused you, should you continue to experience problems with the launcher, please update this petition and we will be happy to offer further assistance.

Best Regards,
CCP Customer Support | EVE Online | DUST 514
Donathan Slade
Death By Consequence
#102 - 2013-05-21 16:46:17 UTC
McSanchez wrote:


I ran the repair tool no less than 20 times, and got errors every time, but I kept trying it, and the last time it worked.
It ran through its little thing and updated the game.
Then I did Step 2 and updated game fired up. I'm in right now.

But make sure you run both files AS ADMINISTRATOR.

+1 This fix worked.



Yeah, I computer hard so my profile on my box is an administrator so I keep forgetting the whole "Run as administrator" thing since I turn all that protection stuff off because is annoying.

Glad it worked finally!
Skydell
Bad Girl Posse
#103 - 2013-05-21 16:46:46 UTC
I ran repair in Admin mode, launched and it gave me no connection to content server but it didn't launch the launcher. It was a small box and on it I had an option to load EVE direct. EVE is up, it's all in the launcher content.
Donathan Slade
Death By Consequence
#104 - 2013-05-21 16:47:52 UTC
FireusI wrote:
GM Stinger

Posted: 5/21/2013 4:40:00 PM
Hello there,

This is a mass reply sent to all petitions concerning the EVE Online Launcher. An issue with the content web server has resulted in some problems which are made apparent by the launcher, while this issue is being investigated please be aware you can bypass the launcher by using the ExeFile.exe which can be found in the "bin" folder of the client directly.
Locate the folder where you installed EVE. If you are not sure where that folder is, see http://wiki.eveonline.com/en/wiki/EVE_default_directories
From the EVE installation folder, open the folder called “bin” and there you will find the ExeFile.exe

More information can be found in the following forum post:

https://forums.eveonline.com/default.aspx?g=posts&t=238130&find=unread

We apologize for the inconvenience this has caused you, should you continue to experience problems with the launcher, please update this petition and we will be happy to offer further assistance.

Best Regards,
CCP Customer Support | EVE Online | DUST 514



-=-=-=-

Yeah, the problem is most people are prompted to patch and the patch just sends them back to the launcher and they get stuck in a infinite loop. The only way to fix at that point is to run the repairer like I posted earlier in this thread.
Sweet Trader
The Hollow Men
#105 - 2013-05-21 16:49:28 UTC
The repair tool fixed it for me eventually. Took four tries, though.
Bruce Ornulf
Space Wizards.
Tactical Narcotics Team
#106 - 2013-05-21 16:50:04 UTC
Worked, thanks a ton for your help... A simplified version though if you didn't quite understand it (hurt my head.. Yep ima idiot)

1) download the link
2) find the launcher file (from where you downloaded it)
3) Send launcher to taskbar/desktop/whatever

Not quite as effective.. But yea
JayMac
Roaming Ronin
#107 - 2013-05-21 16:57:01 UTC
Muglugg wrote:
This did not work for me

CCP strike again! Get it BLOODY FIXED... I dont pay for your BALLS UPS!
Deep Starwalker
ICEWASP
#108 - 2013-05-21 17:00:08 UTC
Nice patch !

First I do not wish, desire, or want in ANY form to be logged on to ANYTHING besides the Client !


HOW do I deactivate that feature that I do not WISH, ASKED, or desire?????? I DO NOT (as in NOT !!!) want that ! ! !

and like most... Eve patched itself out of function...
Railok Skor
Brutor Tribe
Minmatar Republic
#109 - 2013-05-21 17:02:50 UTC
Meritsa wrote:

If all else fails you can at least start client by navigating to and running the following EXE - CCP\EVE\Bin\ExeFile.exe


when I do that and I log in it says the server status is an "incompatible (protocol)"
Bi-Mi Lansatha
The Scope
Gallente Federation
#110 - 2013-05-21 17:09:14 UTC
"Navigate to and run the following EXE - CCP\EVE\Bin\ExeFile.exe"

I had to do this.
H2O Hairey
Brutor Tribe
Minmatar Republic
#111 - 2013-05-21 17:13:24 UTC
EVE Launcher deployment on May 21st
"We’ve also included a new self-update mechanism in the EVE Launcher,
which will make the update process for the EVE Launcher itself more reliable
and allow us to deploy more updates as we work on improving the flow into the game."

Who of us here asked about a self-updating launcher,
your just asking for troubles with that aren't you guys,
and making this with-out a backup-plan is just stupid.

And when the site/forum is to crowded again, it has that "we were ganged site" as a replacement.
That's oke, but in cases like this update your facebook and twitter!!!!!!!!!!!!!!!

Official CCP Twitter page
Twitter is a rich source of instantly updated information
and you can read the latest tweets from the EVE team. >>> last one on 14may

And the this is just a small update.
Pitrolo Orti
Doomheim
#112 - 2013-05-21 17:14:45 UTC
Confirming that eve is dying

Price is what you pay. Value is what you get.
Cash Cooper 440
Caldari Provisions
Caldari State
#113 - 2013-05-21 17:15:17 UTC
Repair didnt work for me either "POST" lol
Thea Arsoniztik
Banana-Republic.
Shadow Cartel
#114 - 2013-05-21 17:20:37 UTC
Has anybody verified if uninstalling then reinstalling works?
Carmenn Electra
Federal Navy Academy
Gallente Federation
#115 - 2013-05-21 17:21:24 UTC
The new launcher is unsatisfactory i was only able to log in after real life help on ts this is really frustrating and needs repaired quickly as this is a game that i pay a lot of real money to play as do many others
so get this fixed fast please
Nilanea
Masamune Shirow Collective
#116 - 2013-05-21 17:22:53 UTC
LOL, Eve is dying because people can't log in.
MaRU2760 133
Unit 439
#117 - 2013-05-21 17:26:33 UTC
I'm way behind the times with computers.

So far what I have is to try to launch the launcher twice. Both times it said 'Cannot connect to content server'.

It took a while to get there. Did the launcher update itself and then die?

Should I try creating a new link to Eve.exe (the launcher).
Ciba Lexlulu
Stay Frosty.
A Band Apart.
#118 - 2013-05-21 17:28:54 UTC
Ok. I managed to run Repair for the 10th time.. it was slow and I just waited probably for a couple minutes and suddenly it start running 'normally'.

Now I can run Eve from Exefile in Bin directory... But I will not even bother to go to Launcher.

CCP - please give us advanced notice the next time you want to 'improve our game experience' by upgrading launcher. I would like to line up Battleship V or Command Ship V prior to the launcher 'upgrade' please...
Torak Wolfheart
Republic Military School
Minmatar Republic
#119 - 2013-05-21 17:30:20 UTC
Cash Cooper 440 wrote:
Repair didnt work for me either "POST" lol


It seemed to not work for me too but I then went to the BIN folder and booted the game from the exe file there and it worked. Try that mate.
Ciba Lexlulu
Stay Frosty.
A Band Apart.
#120 - 2013-05-21 17:31:20 UTC
FireusI wrote:
GM Stinger

Posted: 5/21/2013 4:40:00 PM
Hello there,

This is a mass reply sent to all petitions concerning the EVE Online Launcher. An issue with the content web server has resulted in some problems which are made apparent by the launcher, while this issue is being investigated please be aware you can bypass the launcher by using the ExeFile.exe which can be found in the "bin" folder of the client directly.
Locate the folder where you installed EVE. If you are not sure where that folder is, see http://wiki.eveonline.com/en/wiki/EVE_default_directories
From the EVE installation folder, open the folder called “bin” and there you will find the ExeFile.exe

More information can be found in the following forum post:

https://forums.eveonline.com/default.aspx?g=posts&t=238130&find=unread

We apologize for the inconvenience this has caused you, should you continue to experience problems with the launcher, please update this petition and we will be happy to offer further assistance.

Best Regards,
CCP Customer Support | EVE Online | DUST 514


This does not highlight the issue that the 'upgrade' cause the client to be corrupted and need to run Repair tool.. And for some reason, the repair tool will need to be run a couple of time and with long delay before it actually repairs..