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Launcher not working? - LOOK HERE

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Atanii Yeva
Malcor Corporation
#241 - 2013-05-21 19:25:05 UTC
rswfire wrote:
Vitae wrote:
It doesn't, it just says "Incompatible (protocol)", and yes I am opening the exe in the BIN folder, running it as "Administrator". Now what mr. underline boldy-pants??


Same issue. I just get incompatible protocol when I try to launch Eve directly.

Atanii Yeva wrote:
Keep running the repair tool, I was experiencing exactly what you are and finally on the 11th time it worked.


Thanks. Worth a shot at least.


Just to add, after repair finally ran launcher still wasn't working for me but running the game from exefile.exe did.
Talon SilverHawk
Patria o Muerte
#242 - 2013-05-21 19:26:11 UTC
Nothing worked so far , nice


Tal

Thanatois
Reblier Innovations
#243 - 2013-05-21 19:26:13 UTC
Repair tool has yet to run properly for me. You can still get in game though by going to the "Bin" folder and clicking the Eve executable there. The actual client pops right up no problem so stopping freaking out.
KiLLerSpyder
Victory or Whatever
Nourv Gate Security Commission
#244 - 2013-05-21 19:28:38 UTC
Adela Talvanen wrote:
On a matter of principal I refuse to mess around with settings.

I want to just double click the Eve short cut and be taken into the game clean and simple, that is what I pay a subscription for.



I dont disagree with this statement, it is a paid for game and should work...Pirate
rswfire
#245 - 2013-05-21 19:28:42 UTC
Vitae wrote:
Even more so, this has now been going on since I got home from work 5!! hours ago...It can't possibly take a top-notch AAA development studio, 5+ hours to fix a launcher problem. Please tell me I got this wrong.


Possibly they finally broke Eve with the integration of Dust. Who knows. :)

J3ssica Alba wrote:
for the n th time ....... shut the client down and restart and your settings are back. Seriously why don't people read the posts above them before they post


There are too many. An "Executive Summary" would be nice. :)

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Vitae
Viziam
Amarr Empire
#246 - 2013-05-21 19:28:58 UTC
I'm mostly thinking about how many people aren't going to the forum, and know nothing about how these things work. How many are they? Will they have to fix this if they ever want to play EVE again? This doesn't seem like a good solution - Am I wrong? CCP?
Mardante Soliest
Realm of the Forgotten
#247 - 2013-05-21 19:29:00 UTC
Finally got the repair tool working. Logged in via the exe file in the bin. Let`s hope all goes well. To all other pilots. Hang in there and keep klicking the repair tool!

There is no easy way.
Cind Moltarr
Glowing Goat
Black Fence.
#248 - 2013-05-21 19:31:13 UTC
Vitae wrote:
baltec1 wrote:
Vitae wrote:


Is what I get from the repair tool log every single time.


Just keep on clicking, it works eventually.



I've run it 20+ times now, it keeps being the same problem over and over.

Even more so, this has now been going on since I got home from work 5!! hours ago...It can't possibly take a top-notch AAA development studio, 5+ hours to fix a launcher problem. Please tell me I got this wrong.



Check your task manager. I had some launcher.exe processes still running and so the repair tool wouldn't update successfully. Kill the launcher.exe(s) --> run repair tool once more.
Talon SilverHawk
Patria o Muerte
#249 - 2013-05-21 19:31:15 UTC
Thanatois wrote:
Repair tool has yet to run properly for me. You can still get in game though by going to the "Bin" folder and clicking the Eve executable there. The actual client pops right up no problem so stopping freaking out.




For some that's not the end of the story, client can be started but get Incompatible (protocol), so still pretty useless, freaking out will continue ....
rswfire
#250 - 2013-05-21 19:31:34 UTC
Thanatois wrote:
Repair tool has yet to run properly for me. You can still get in game though by going to the "Bin" folder and clicking the Eve executable there. The actual client pops right up no problem so stopping freaking out.


This isn't true for everyone. I can load Eve directly but I cannot log in because I get an error about an incompatible protocol. So, enjoy Eve while some of us try to resolve our new technical issues.

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KiLLerSpyder
Victory or Whatever
Nourv Gate Security Commission
#251 - 2013-05-21 19:32:24 UTC
Mardante Soliest wrote:
Finally got the repair tool working. Logged in via the exe file in the bin. Let`s hope all goes well. To all other pilots. Hang in there and keep klicking the repair tool!



Patience is the key, thousands of users are most likely hitting the repair tool and overloading the servers. That tool wasnt designed to help everyone all at one time... just a few at a time!

Happy to hear youre up and running!

REPAIR.EXE for the win
Vitae
Viziam
Amarr Empire
#252 - 2013-05-21 19:32:38 UTC
Cind Moltarr wrote:
Vitae wrote:
baltec1 wrote:
Vitae wrote:


Is what I get from the repair tool log every single time.


Just keep on clicking, it works eventually.



I've run it 20+ times now, it keeps being the same problem over and over.

Even more so, this has now been going on since I got home from work 5!! hours ago...It can't possibly take a top-notch AAA development studio, 5+ hours to fix a launcher problem. Please tell me I got this wrong.



Check your task manager. I had some launcher.exe processes still running and so the repair tool wouldn't update successfully. Kill the launcher.exe(s) --> run repair tool once more.


I already did that and killed everything possibly related to EVE in any sense, still the same.

I've followed every piece of instruction here and NOTHING does ANYTHING about it :-/
KiLLerSpyder
Victory or Whatever
Nourv Gate Security Commission
#253 - 2013-05-21 19:33:07 UTC
rswfire wrote:
Thanatois wrote:
Repair tool has yet to run properly for me. You can still get in game though by going to the "Bin" folder and clicking the Eve executable there. The actual client pops right up no problem so stopping freaking out.


This isn't true for everyone. I can load Eve directly but I cannot log in because I get an error about an incompatible protocol. So, enjoy Eve while some of us try to resolve our new technical issues.



REPAIR.exe fixes this issue
Enison
Moira.
#254 - 2013-05-21 19:34:02 UTC
ran the repair tool, the grey window saying the launcher is messed up still comes up, but upon launching eve everything works
rswfire
#255 - 2013-05-21 19:34:33 UTC  |  Edited by: rswfire
Cind Moltarr wrote:
Check your task manager. I had some launcher.exe processes still running and so the repair tool wouldn't update successfully. Kill the launcher.exe(s) --> run repair tool once more.


I checked and this was not the case with me but I did have a Remote Desktop Connection running and as soon as I closed that, the repair tool started. Possibly that may also resolve the protocol conflict. I hope I am wrong as I often connect to my desktop from my laptop while playing Eve on my laptop.

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bloodknight2
Revenu.Quebec
#256 - 2013-05-21 19:34:47 UTC
Mhax Arthie wrote:
Adnot Rexx wrote:
YOU CAN GET AROUND THE LAUNCHER.

....
Navigate to and run the following EXE - CCP\EVE\Bin\ExeFile.exe


RESUME YOUR DAILY CAPSULEERING

This worked for me!


Worked for me too.
Thank o7
Meritsa
Caldari Provisions
Caldari State
#257 - 2013-05-21 19:40:17 UTC
It seems people are getting they're clients working slowly but surely as posting on forums has cooled down a bit Roll

:P
KiLLerSpyder
Victory or Whatever
Nourv Gate Security Commission
#258 - 2013-05-21 19:44:02 UTC
FOLKS A LAUNCHER UPDATE HAS BEEN PUSHED!

As of 5 minutes ago CCP Launched an UPDATE!

Run normal launcher and you should recieve the patch to the patch
Kimberly Menage
Perkone
Caldari State
#259 - 2013-05-21 19:45:24 UTC
KiLLerSpyder wrote:
Adela Talvanen wrote:
On a matter of principal I refuse to mess around with settings.

I want to just double click the Eve short cut and be taken into the game clean and simple, that is what I pay a subscription for.



I don't disagree with this statement, it is a paid for game and should work...Pirate


Agreed we shouldn't be having to find a way to fix it !!
we always have to find a work around when they mess with **** and it breaks and we lose skill time

all the other major games like wow..if something go wrong they fix it ASAP

all I want to do is click login done ....PLAY the freaking game

We are paying for the skill time we are losing right now.
and before u say its only plex your wasting
I'm one of them few that PAY WITH CASH
rswfire
#260 - 2013-05-21 19:45:47 UTC
Meritsa wrote:
It seems people are getting they're clients working slowly but surely as posting on forums has cooled down a bit Roll


I wouldn't roll your eyes. I'm sure quite a few people just gave up and went about their day.

Anyway, here is my summary of the issues I had and their resolution:

- Couldn't use launcher.
- Went directly to the executable (normally do this anyway).
- Received "incompatible protocol" error.
- Try to run repair tool.
- Repair tool appeared frozen.
- Closed "Remote Desktop Connection" on Win8 and Repair tool immediately started.
- After running repair, went directly to executable (no more errors).
- Logged in, logged out.
- Reopened "Remote Desktop Connection."
- Tried to run from launcher (still broken).
- Went directly to executable (no error).

Summary: Try to run Eve directly and if you don't get any errors, do that until the issue with the launcher is fixed. If you need to run the repair tool, some things may conflict with it; close things you don't need to be using until it starts and then try to run Eve directly until the launcher is fixed.

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