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New EVE Launcher available for Singularity

First post First post
Author
CCP Aporia
C C P
C C P Alliance
#121 - 2013-05-11 16:19:38 UTC
Once your launcher updates to version 2.1.533100 the issue with the launcher freezing or locking up after a self-update should be fixed.

Friend of walking avatars, currently hibernating until he gets to open that door.

After Shok
Ruthenia Co
#122 - 2013-05-11 21:09:51 UTC  |  Edited by: After Shok
IMHO - linux testing

The login page not load correctly because it want data with server status and number of clients on server.
Time need for retrive server status ~30 seconds.

"Play" button not enables because - INFO - Sending the following JavaScript code to the browser: setPlayButtonEnabled({"bool": Boolean(true), "label": "Client is ready"}); - sends to login page before it load into launcher

I think that troubles in a eve launcher browser because in ingame browser no troubles
http://clip2net.com/s/536WSm



Verify Client button in eve Launcher setting - not work - return error in launcher.exe.log
Quote:
Traceback (most recent call last):
File "lib\ui\settingsDialog.pyo", line 430, in OnVerifyInstall
NotImplementedError: This needs to be revisited for zsync!

Правдой нельзя оскорбить, уважаемый адвокат!

Тот самый Мюнхгаузен

Золотая орка

Zloco Crendraven
BALKAN EXPRESS
Shadow Cartel
#123 - 2013-05-11 22:40:17 UTC
CCP Aporia wrote:
Once your launcher updates to version 2.1.533100 the issue with the launcher freezing or locking up after a self-update should be fixed.


Tnx for the answer. I got that version now.
Btw the more i use it the more i like it. really g on the new launcher.
But if u give us an option to launch a client without logging also, d be really good.

BALEX, bringing piracy on a whole new level.

Mister Sparkles
Lead and Glitter.
#124 - 2013-05-11 22:49:51 UTC
I'm so glad I downloaded this. It overwrote my regular launcher and now no launcher works to launch EVE. If I do launch any launcher, it doesn't have a loading bar or PLAY button, and freezes the computer and doesn't allow me to click close. I have to force a shutdown in task manager.

My EVE game is now unplayable, and I have to re-download 10GB worth of files to install it.

Thanks!
Vespertilio Aeternitas
Elite-crew corporation
Jokers.
#125 - 2013-05-11 23:22:18 UTC
Hi! I've got an error:
Quote:

from log:
UnicodeEncodeError: 'ascii' codec can't encode characters in position 55-64: ordinal not in range(128)

full text: http://pastebin.com/c44qHTmm

And when i logging in the Play button is grey and seems like inactive, anyway, nothing happens by clicking on it. Maybe it because my account is inactive on Singularity..

(Oh and the Language set to Russian in the launcher)
Scaara Koraka
Caldari Provisions
Caldari State
#126 - 2013-05-12 01:09:54 UTC
Im not 100% sure Im using the new launcher but it looks different so.

Bug:
Launcher on windows 8 bugs out.

http://gyazo.com/8b9cfc3183dbf6853a74594f005e4371
Vespertilio Aeternitas
Elite-crew corporation
Jokers.
#127 - 2013-05-12 09:27:36 UTC
Scaara Koraka wrote:
Im not 100% sure Im using the new launcher but it looks different so.

Bug:
Launcher on windows 8 bugs out.

http://gyazo.com/8b9cfc3183dbf6853a74594f005e4371


That's not a new Launcher, so this login screen not working properly. To use new launcher you need to download it from first page and install in the Singularity client(sic!)
Neuntausend
Republic Military School
Minmatar Republic
#128 - 2013-05-12 10:51:31 UTC  |  Edited by: Neuntausend
Makari Aeron wrote:
Hmm...now the launcher won't update at all or check for verification. There's no golden loading bar at the bottom. I can input my username/password, but nothing else. I cannot even close the launcher without terminating the process. There is no log file.

EDIT: and now it works just fine. Weird.


Weird indeed. I can confirm everything you said tho, the new Launcher is acting up somewhat.

I am using wine 1.5.30 with a new prefix, no additional packages were installed, no overrides, no shenanigans. Launcher Version as of the writing of this post is V.2.1.533100-beta.

After the first installation, the launcher came up automatically without the /server:singularity parameter, thus showing the current tranquility launcher website. I then closed it and started it again with the correct parameters. I then either got this funky Error -7 instead of the login form, missing images in the bottom left corner, the launcher is not verifying the game (rare) or a seemingly random combination of those things.

However, after a dozen or so tries it finally worked and I could launch the game, the client came up just fine and without any errors on the console. I had to accept the EULA again and got the following error, despite Singularity being shown as "OK" with over 200 players online:

"Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."

As far as the launcher itself goes: Sometimes it works, sometimes it doesn't. Here's a debug.log:

Quote:
[0512/124337:ERROR:network_change_notifier_win.cc(111)] WSALookupServiceBegin failed with: 8
[0512/124409:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from cef-error:.
," source: (1)
[0512/124409:INFO:CONSOLE(0)] "Unsafe JavaScript attempt to access frame with URL cef-error: from frame with URL https://client.testeveonline.com/launcherv3/en?steam_token=&server=tranquility. Domains, protocols and ports must match.
," source: (1)


Note, that the second and third log entries (cef-error) do NOT occur when the login form works for once.
Mikail Thiesant
Catiz is NOT my empress
#129 - 2013-05-12 11:56:52 UTC
Neuntausend wrote:


"Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."



I had the same problem yesterday. It was gone when I changed /server:Singularity to /server:87.237.38.50.


If I may ask the devs. Whats the difference between the ingame browser and the one from launcher? Because I tried the ingame one for secure sides and it works well. Same with the link in the debug.log. Maybe After Shok found the issue here. Kind a I cant try windows chrome under wine (insaller crashes and I dont have installed one right now).
Mangala Solaris
Blue Republic
RvB - BLUE Republic
#130 - 2013-05-12 19:27:03 UTC
Do like the launcher, however signing in twice - once via the launcher and then again at the client is not optimal. As you asked for:

Windows 7
C:\Program Files (x86)\CCP\SISITest\
I upgraded my launcher/sisi install after the changes earlier in the week and tbh I couldnt tell you which version I was running. (I last used SISI in Mid April)

Debug log is empty.

This is the launcher.2013.05.12.log
And the other one needed in Appdata didnt generate as far as I can see.

CCP Atropos
C C P
C C P Alliance
#131 - 2013-05-12 20:33:44 UTC
Mangala Solaris wrote:
Do like the launcher, however signing in twice - once via the launcher and then again at the client is not optimal. As you asked for:

Windows 7
C:\Program Files (x86)\CCP\SISITest\
I upgraded my launcher/sisi install after the changes earlier in the week and tbh I couldnt tell you which version I was running. (I last used SISI in Mid April)

Debug log is empty.

This is the launcher.2013.05.12.log
And the other one needed in Appdata didnt generate as far as I can see.


The reason you had to enter your credentials twice is that you weren't actually using the new Launcher. If you re-read the first post, it contains a link to an installer to install the new version. The version you were using was the currently live version, v.1.32, but showing the new landing page; this is why the landing page extends beyond the boundaries of the rest of the Launcher window.
CCP Aporia
C C P
C C P Alliance
#132 - 2013-05-13 10:56:24 UTC
Mikail Thiesant wrote:
Neuntausend wrote:


"Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong."



I had the same problem yesterday. It was gone when I changed /server:Singularity to /server:87.237.38.50.


If I may ask the devs. Whats the difference between the ingame browser and the one from launcher? Because I tried the ingame one for secure sides and it works well. Same with the link in the debug.log. Maybe After Shok found the issue here. Kind a I cant try windows chrome under wine (insaller crashes and I dont have installed one right now).


The ingame browser uses a different underlying architecture so that it won't crash the EVE client if the browser engine crashes. It might also be worth noting that the launcher runs natively on Mac OS, while the ingame browser does not.

Friend of walking avatars, currently hibernating until he gets to open that door.

Zor'katar
Matari Recreation
#133 - 2013-05-13 12:41:05 UTC
CCP Aporia wrote:
Interesting. I have no clue why there are messed up entries. It might also indicate that our launcher has an issue with SSL certificates under Wine. Can you visit secure websites using Chrome under Wine? Sadly I don't see anything we can do on this from our end, but please let us know if you find anything! :-)

Haven't had a chance to test the launcher yet, but I'd note that we used to have issues with browsing secure sites in the IGB. A few Wine releases ago the problem silently went away for Eve, but the related Wine bug hasn't been closed because apparently the issue still exists elsewhere. It might be worth it for someone with this issue to try applying the old Wine patch we used to need and try with that. If I run into this issue when I test, I'll give that a shot.
CCP Aita
C C P
C C P Alliance
#134 - 2013-05-13 14:47:39 UTC
Vespertilio Aeternitas wrote:
Hi! I've got an error:
Quote:

from log:
UnicodeEncodeError: 'ascii' codec can't encode characters in position 55-64: ordinal not in range(128)

full text: http://pastebin.com/c44qHTmm

And when i logging in the Play button is grey and seems like inactive, anyway, nothing happens by clicking on it. Maybe it because my account is inactive on Singularity..

(Oh and the Language set to Russian in the launcher)


A fix for this error should be available in the next release. Stay tuned for the update and let us know if it persists.
Thanks for helping out.

Associate Programmer Team Special Circumstances

Mangala Solaris
Blue Republic
RvB - BLUE Republic
#135 - 2013-05-13 14:57:08 UTC
So now that I became less bad and installed the correct launcher, I can say I like it.

I did have an issue where it froze on my initial use, but shutting it down via task manager and then starting it again worked. Was slow to verify things, but as with the current launcher I am used to the slowness.

However is the verification process when it starts up meant to wipe my sisi settings? Not that it was hard to correct, as I am used to redoing all my settings on sisi ;)
CCP Aporia
C C P
C C P Alliance
#136 - 2013-05-13 16:03:57 UTC
Mangala Solaris wrote:
So now that I became less bad and installed the correct launcher, I can say I like it.

I did have an issue where it froze on my initial use, but shutting it down via task manager and then starting it again worked. Was slow to verify things, but as with the current launcher I am used to the slowness.

However is the verification process when it starts up meant to wipe my sisi settings? Not that it was hard to correct, as I am used to redoing all my settings on sisi ;)


If you used to connect to Sisi using /server:Singularity but now used the version with the IP then the settings will have been reset because the settings folder is constructed using that argument, and thus you will probably now have two of those folders.

Friend of walking avatars, currently hibernating until he gets to open that door.

Makari Aeron
Imperial Shipment
Amarr Empire
#137 - 2013-05-13 16:59:16 UTC
The first time the launcher verifies it takes a while. IT nearly instantly verifies for me now.

CCP RedDawn: Ugly people are just playing life on HARD mode. Personally, I'm playing on an INFERNO difficulty.

CCP Goliath: I often believe that the best way to get something done is to shout at the person trying to help you. http://goo.gl/PKGDP

seller1122
Perimeter Trade and Distribution Inc
#138 - 2013-05-13 17:01:22 UTC  |  Edited by: seller1122
Hello,

I am using Windows Vista 32bit and the launcher launches ok but then fails about half way through updating with the following exception Pastebin
CCP Aporia
C C P
C C P Alliance
#139 - 2013-05-13 17:08:32 UTC
seller1122 wrote:
Hello,

I am using Windows Vista 32bit and the launcher launches ok but then fails about half way through updating with the following exception Pastebin


The launcher is unable to write into the directory due to permission issues.

Friend of walking avatars, currently hibernating until he gets to open that door.

Makari Aeron
Imperial Shipment
Amarr Empire
#140 - 2013-05-13 17:34:00 UTC
CCP Aporia wrote:
seller1122 wrote:
Hello,

I am using Windows Vista 32bit and the launcher launches ok but then fails about half way through updating with the following exception Pastebin


The launcher is unable to write into the directory due to permission issues.


Set the launcher to run as admin.

Right-click on the shortcut or launcher.exe-->Properties-->Compatibility-->bottom of window in its own little box "Run as Administrator"-->OK

CCP RedDawn: Ugly people are just playing life on HARD mode. Personally, I'm playing on an INFERNO difficulty.

CCP Goliath: I often believe that the best way to get something done is to shout at the person trying to help you. http://goo.gl/PKGDP