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I have drops too, or rather CPU spikes with diashow. Not sure why. Once when I warped into an anomaly, all 3 clients froze, once when I warped back to the tower, once when I opened the fitting window (and not on the first try, just at intervals).

I can use my older rig only in Solar System Map view when I warp into ore anoms. Too many objects in space and now they are even shinier... I got almost all effects disabled and low graphic settings. - Enjoying eve with a black screen and some white lines (old solar system map) ... graphic updates were worth it ... totally .

When you pay for some service - you do all job or help them? Hell no, you paid - you wait end and check that all was done.

Some kind of - you call taxi, but you pay for fuel and drive by yourself... O.o


PS: Players should NOT be used as QA, OKAY? XD

Another bug to report, regarding skill ques, probably related to the new expansion.

I have two main characters on my paid yearly subscription. This bug relates to my second character which I pay a month-to-month additional skill que train.

I logged on late night 11-13-2016 and added a one hour skill to my que. I logged on again, 24 hours later and found that I had 42 minutes remaining on that skill train. The skill que on that character had been paused during downtime. While under the influence of an Advanced Blood Raider Booster, causing me to lose 24 hours of skill training with a +12 all attribute buff. I resumed the skill train, logged off, and relogged twenty six hours later (today) two hours after downtime to find the Advanced Blood Raider Booster buff was gone.

To clarify: the skill que was paused on my paid secondary skill que character during downtime, while I had seven days paid que time remaining, and this did not occur on my primary character.

The Blood Raider buffs being wiped is obviously now a known issue. What I am reporting is the loss of 24 hours of paid secondary skill training on my other character. I have submitted a support ticket for the issue. I also confirmed this occurred to other players in comms when we were discussing post deployment bugs.

Thanks.

Orca takes large rigs & the command processors all changed to medium - Can I buy the large/capital bpo's anywhere ?

i updated my account information the night before and never received the email confirmation that i updated my account!!!

I'm returning to the game after a long time away, I enjoyed it before but couldn't justify the subscription, obviously now I'm interested in coming back using an alpha clone. I figured I'd use this character since I created it shortly before leaving the game prior and I had about the same goals for it that alpha clones seem to be able to do now, cheap small ships etc. I logged in, have the ships I did before, everything's cool there. I noticed I had tutorial messages and objectives though, I figured I may as well go through the steps since its been so long since I played and I'm kinda curious about the revised NPE. However it seems to be the old NPE as well as its assuming I'm in some tutorial area with enemies to lock etc.

I was wondering if: A. there's some reason it seems to be the old NPE (I thought Aura had a new voice for example, but I haven't gotten any voice acting at all) and, B. if anyone could point me to a way to find an easy area to substitute for the tutorial area or a way to get back to said tutorial area.

** Bug Report **

Dragging and dropping a BPO/C from a POS hanger bay into an "Already Open" industry window DOES NOT initiate the indy window into starting a new job.

It Only seems to happen with the newly seeded BPO/C's but I haven't checked everything as it would take too long.

** Workaround **

Seems to be if you right click the BPO/C in the hanger and then select "Use Blueprint" from the right-click menu the job will initiate.

Hope this helps other players.

Regards,

Fixy.

"You have too many failed login attempts. Please wait a few minutes and try again."

It has been over 270 minutes. I am confused on what your definition of a few perhaps is?

I also cannot sign in to use Support to make a ticket.

Nevermind

We've seen a few different issues arise following the Ascension launch and a massive rise in ticket creation so in an attempt to get to as many players as possible, as soon as possible, we have created this article and will keep it updated with new issues that arise.

If your issue does not apply to any of the below mentioned issues, please create a ticket regarding the issue you experience.

Email Verification and Two Factor Authentication

All EVE accounts now require Email Verification. This is not optional and customer support can not disable it. However, pinning the account in the launcher and selecting to not ask for codes on the computer again should have the verification only happen once per computer.
Following the launch all accounts were also forced through the Two Factor Code Authenticator. Although this was intended the messaging surrounding this caused some understandable confusion. The requirement here is simply that all EVE accounts have verified emails. This secures accounts in such a way that if access is attempted through unrecognized devices, log in locations or similar, a code required to log in will be sent to the email registered to the account.
A point of confusion is the fact that even after going through this process, the Account Management page still lists the Two Factor Authentication as being "Disabled". When it technically is not. It can however be "Enabled" by sending a new verification code.
So for now, players will have to both verify their email and go through the Two Factor Authentication step to log in (both to the client and the Account Management page).
We are working on getting the messaging fixed and for the Account Management page to accurately depict accounts as having Two Factor Authentication "Enabled" when having gone through this process.
Keep in mind that the Two Factor Authenticator, which requires you to log in with a code sent to an app or email each time is still optional.
For each account you'll only have to go through the email verification and code verification process once.
Not receiving the verification code

Please check your spam/junk/trash folders. Or other sub folders of your email to make sure the verification email is not being filtered there.
Please do not re-initiate / re-send the verification code multiple times. You might have to wait for a short moment for the code to arrive. If you request a second code before the first has been used, the first one will become disabled. Also be aware that the Two factor code will only remain valid for 10 minutes.
If you're still not getting the code please create a ticket we'll assist further.
Localized Launchers / Clients

If you are using a localized version of the EVE launcher, and for some reason unable to log in. Please switch over to the English version and try again.
If you are using the English version of the EVE launcher, and for some reason unable to log in. Please reset the launcher to Default.
Lost access to email.

If this applies you will have to create a ticket. However, this issue will also require us to go through an ownership verification process, so please provide us with required user details (Full Name, Date of Birth, Old Email, Billing Address, and other payment information) to speed up the ticket processing.
Additional gameplay issues may also be found within our Ascension Known Issues Forum thread.

Again, if none of the above points properly address your issue, please don't hesitate to file a ticket.



I have done ALL this several times over. It takes 30 minutes to get your damn code!!!! By the time I get it, guess what? It DON'T WORK!
So telll me. Now that I have spent over 7 hours trying all your fixes that do exactly the same thing over and over. How am I to login to my account?
BTW, creating a ticket is now useless since I have not gotten a return on ANY tickets for over 4 hours.