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2015-11-12 - Post Downtime Skill Training Issue Resolved!

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Jadon Wallace
School of Applied Knowledge
Caldari State
#161 - 2015-11-18 03:36:10 UTC
Would be nice if this was sorted soon and backtracked to account for all factors, I also lost out to this. Waiting keenly for weeks end.
Niko Zino
Center for Advanced Studies
Gallente Federation
#162 - 2015-11-18 11:12:12 UTC  |  Edited by: Niko Zino
Everywhere, everywhen, in every chat and corp, the mantra "eve is a game about patience. Plod on, hone your knowledge and you'll get better at it". Then you go to the forums to witness the very lack of what the very same people probably tell their newcomers... :eyeroll:

I have lost quite a few days of training as well, but in the grand scheme of things, I don't plan *just* for the next couple of weeks, and will therefore be able to reinvest the SPs if not in the skill I am currently training, then the next in my queue, the net loss being zilch.

Grow up, be as nice as you can within the constraints of the situation, and maybe - just maybe - the devs will stop treating you guys as a bunch of whiny kids and make "quality of life" a higher priority.

Imagine - just imagine - if they get the reimbursement script wrong and your corpmate who hasn't lost a single SP is granted a couple millions of them. How much will you scream *then*?

Now, if the SPs I have lost in this affair are indeed not given back, I will (as nicely as possible) say so. No one's asking you to be a teletubby. Just not that kid in the back of the car you really REALLY want to smack along the earhole, or failing that heavily sedate.

CAS, the NPC Corp that Does Stuff™
Anize Oramara
WarpTooZero
#163 - 2015-11-18 11:30:55 UTC
Niko Zino wrote:
Everywhere, everywhen, in every chat and corp, the mantra "eve is a game about patience. Plod on, hone your knowledge and you'll get better at it". Then you go to the forums to witness the very lack of what the very same people probably tell their newcomers... :eyeroll:

I have lost quite a few days of training as well, but in the grand scheme of things, I don't plan *just* for the next couple of weeks, and will therefore be able to reinvest the SPs if not in the skill I am currently training, then the next in my queue, the net loss being zilch.

Grow up, be as nice as you can within the constraints of the situation, and maybe - just maybe - the devs will stop treating you guys as a bunch of whiny kids and make "quality of life" a higher priority.

Imagine - just imagine - if they get the reimbursement script wrong and your corpmate who hasn't lost a single SP is granted a couple millions of them. How much will you scream *then*?

Now, if the SPs I have lost in this affair are indeed not given back, I will (as nicely as possible) say so. No one's asking you to be a teletubby. Just not that kid in the back of the car you really REALLY want to smack along the earhole, or failing that heavily sedate.

I often plan my skill training so that certain skills finish on/just before the weekend as that is when I'll be able to test out or play a lot. It does kinda suck when that's messed up for weeks on end.

A guide (Google Doc) to Hi-Sec blitzing and breaking the 200mill ISK/H barrier v1.2.3
Niko Zino
Center for Advanced Studies
Gallente Federation
#164 - 2015-11-18 11:33:11 UTC
So? it offsets your meticulously prepared Plan by two weeks, if not one. The SPs you will be granted will *accelerate* the next leg of it and you will be back on track.

CAS, the NPC Corp that Does Stuff™
Anize Oramara
WarpTooZero
#165 - 2015-11-18 11:35:30 UTC
Niko Zino wrote:
So? it offsets your meticulously prepared Plan by two weeks, if not one. The SPs you will be granted will *accelerate* the next leg of it and you will be back on track.

Relax, I didn't say I'm quitting over it, just that it sucks. Some people are a little too worked up over it but have some empathy geez.

A guide (Google Doc) to Hi-Sec blitzing and breaking the 200mill ISK/H barrier v1.2.3
Persifonne
The Scope
Gallente Federation
#166 - 2015-11-18 12:37:16 UTC
Niko Zino wrote:
Everywhere, everywhen, in every chat and corp, the mantra "eve is a game about patience. Plod on, hone your knowledge and you'll get better at it". Then you go to the forums to witness the very lack of what the very same people probably tell their newcomers... :eyeroll:

I have lost quite a few days of training as well, but in the grand scheme of things, I don't plan *just* for the next couple of weeks, and will therefore be able to reinvest the SPs if not in the skill I am currently training, then the next in my queue, the net loss being zilch.

Grow up, be as nice as you can within the constraints of the situation, and maybe - just maybe - the devs will stop treating you guys as a bunch of whiny kids and make "quality of life" a higher priority.

Imagine - just imagine - if they get the reimbursement script wrong and your corpmate who hasn't lost a single SP is granted a couple millions of them. How much will you scream *then*?

Now, if the SPs I have lost in this affair are indeed not given back, I will (as nicely as possible) say so. No one's asking you to be a teletubby. Just not that kid in the back of the car you really REALLY want to smack along the earhole, or failing that heavily sedate.

Shut up and don't you dare tell me what to do or how to act. My mom trys that and I tell her to shut it too yo
CiCiP Sux2
Viziam
Amarr Empire
#167 - 2015-11-18 12:58:34 UTC
Forgiver me for not trolling through 166 posts to find the one that says that the SP re-imbursement has been pushed back - cause I still don't have it! Is a pretty good indicator, don't you think?
But for the record this is in the same magnitude as the Volkwagen pollution emission cover up, both are directly related to programmers with no integrity, cause if you make a commitment to delivering something THAN MAKE SURE YOU HONOR THAT TO THE "PAYING" CUSTOMER.......
Have a nice day.
:)
Avvy
Doomheim
#168 - 2015-11-18 13:18:58 UTC  |  Edited by: Avvy
Quote:
Forgiver me for not trolling through 166 posts to find the one that says that the SP re-imbursement has been pushed back - cause I still don't have it! Is a pretty good indicator, don't you think?
But for the record this is in the same magnitude as the Volkwagen pollution emission cover up, both are directly related to programmers with no integrity, cause if you make a commitment to delivering something THAN MAKE SURE YOU HONOR THAT TO THE "PAYING" CUSTOMER.......
Have a nice day.
:)


Using a character's name to have a dig at the company, you should expect a character name change.

With programming you can't really guarantee a date of release, which is why new games get pushed back and even when they're released they still have issues. But those issues are seen as something they can deal with after the release.

Now I'm not sure 100% about this but I think this game has more than one code in it, which can make changing things more awkward as well as having potentially more side effects when something is changed.

The last time they reimbursed sp it didn't seem to go so well, so you can't blame them for wanting to get it right. Even then there may still be some issues.
erg cz
Federal Jegerouns
#169 - 2015-11-18 15:54:02 UTC
I used blood raider accelerator to get ore reprocessing skills quickly. Now my reprocessing skills are set back. So I refined ore with much more loses cause I did not noticed I lost skill points in Omber and Scordite processing. I do not remember what else did I trained with accelerator drug, but I doubt anyone will reimbursed lost minerals due to low skill reprocessing :( .

Absolutely free head start for newcomers!. Just click the link and get extra 250 000 SP!
Red Noggin
M4gnum P.I.
#170 - 2015-11-18 17:59:29 UTC
I like throwing petrol on a fire!!

Wonder what there focusing on ...

FIRST GLIMPSE AT DECEMBER RELEASE - JOIN THE MASS TEST ON NOVEMBER 19


lol, There is nothing we can do about it, they said by the 20 so 2 downtime's left, and if its next week what can we all do about it apart from whine and post here....

Eventually it comes down to customer service which is all about not over promising and under delivering....
Pantaira
Ministry of War
Amarr Empire
#171 - 2015-11-19 05:31:29 UTC
CCP,

I respectfully ask for a post on the progress of this issue.

I like many others, dislike seeing skill cues increase in time, rather than decrease in time, then left wondering when is this going to be rectified?

Can you please take 1 minute to clearly communicate to the forum the current status, and the expected fix date, as many of us continue to be effected by this situation and are truly left wondering about the quality of communication we expect from a game we pay to play, and also how this situation is being prioritised.

Regards

Pantaira
Scipio Artelius
Weaponised Vegemite
Flying Dangerous
#172 - 2015-11-19 06:30:36 UTC
Pantaira wrote:
Can you please take 1 minute to clearly communicate to the forum the current status, and the expected fix date, as many of us continue to be effected by this situation and are truly left wondering about the quality of communication we expect from a game we pay to play, and also how this situation is being prioritised.

As per the news item on the 16th:

http://community.eveonline.com/news/news-channels/eve-online-news/skill-training-reimbursement-post-downtime-training-issue-on-november-12th/

watch the patch notes and news for an update when it's available.

patch notes: http://community.eveonline.com/news/patch-notes/patch-notes-for-parallax
news: http://community.eveonline.com/news/news-channels/eve-online-news/
Pantaira
Ministry of War
Amarr Empire
#173 - 2015-11-19 08:02:27 UTC  |  Edited by: Pantaira
and as per the patch notes which didn't fix anything, no news about the issues still persisting has been released, hence asking for better communication from CCP on this matter.
Scipio Artelius
Weaponised Vegemite
Flying Dangerous
#174 - 2015-11-19 08:04:04 UTC
Pantaira wrote:
and as per the patch notes which didn't fix anything, no news about the issues still persisting has not released...

no, not yet.
Jerry T Pepridge
Meta Game Analysis and Investment INC.
#175 - 2015-11-19 08:33:45 UTC
erg cz wrote:
I used blood raider accelerator to get ore reprocessing skills quickly. Now my reprocessing skills are set back. So I refined ore with much more loses cause I did not noticed I lost skill points in Omber and Scordite processing. I do not remember what else did I trained with accelerator drug, but I doubt anyone will reimbursed lost minerals due to low skill reprocessing :( .


i know its a bandaid, but have you tried asking other players around you to reprocess for you, who knows you may even make a friend & start doing other things in eve. best of luck.

@JerryTPepridge
erg cz
Federal Jegerouns
#176 - 2015-11-19 09:16:09 UTC
Jerry T Pepridge wrote:
erg cz wrote:
I used blood raider accelerator to get ore reprocessing skills quickly. Now my reprocessing skills are set back. So I refined ore with much more loses cause I did not noticed I lost skill points in Omber and Scordite processing. I do not remember what else did I trained with accelerator drug, but I doubt anyone will reimbursed lost minerals due to low skill reprocessing :( .


i know its a bandaid, but have you tried asking other players around you to reprocess for you, who knows you may even make a friend & start doing other things in eve. best of luck.


For me there is no problem, to wait till the end of the week with refining. Problem is that if I would knew, that I will refine with low skill I would not do this right now, rather accumulating ore till it is fixed. But I noticed increased lost first after reprocessing was done.

Absolutely free head start for newcomers!. Just click the link and get extra 250 000 SP!
Jerry T Pepridge
Meta Game Analysis and Investment INC.
#177 - 2015-11-19 09:38:02 UTC
erg cz wrote:
Jerry T Pepridge wrote:
erg cz wrote:
I used blood raider accelerator to get ore reprocessing skills quickly. Now my reprocessing skills are set back. So I refined ore with much more loses cause I did not noticed I lost skill points in Omber and Scordite processing. I do not remember what else did I trained with accelerator drug, but I doubt anyone will reimbursed lost minerals due to low skill reprocessing :( .


i know its a bandaid, but have you tried asking other players around you to reprocess for you, who knows you may even make a friend & start doing other things in eve. best of luck.


For me there is no problem, to wait till the end of the week with refining. Problem is that if I would knew, that I will refine with low skill I would not do this right now, rather accumulating ore till it is fixed. But I noticed increased lost first after reprocessing was done.


ahh i see bummer !

@JerryTPepridge
CCP Habakuk
C C P
C C P Alliance
#178 - 2015-11-19 11:34:43 UTC  |  Edited by: CCP Habakuk
Hi all!

The missing training time has now been reimbursed in the form of unallocated skill points for those affected by this bug. See this Evelopedia page for instructions on using them.

The amount of reimbursed skill points will in most cases be slightly higher than the real amount of lost skill points, depending on your exact attributes and implants.

If you are still missing skill points and you do not have an open support ticket: Please write a support ticket, as you were probably a victim to a different bug.
If you are still experiencing problems with the skill queue (we are aware of further problems): Please write a bug report (press F12 ingame and then "Report Bug").

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Nismo Anninen
Deep Core Mining Inc.
Caldari State
#179 - 2015-11-19 11:48:01 UTC
bingo!
Skir Skor
Stay Frosty.
A Band Apart.
#180 - 2015-11-19 11:52:13 UTC
Looks good, thanks for fixing it promptly.