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Issues, Workarounds & Localization

 
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The new launcher and the web server issues on the 21st of May: FAQ and update thread

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Author
Eligos Quemada
Caldari Provisions
Caldari State
#881 - 2013-11-13 16:31:56 UTC
Is the launcher written in .NET? You guys need an Application.DoEvents() call in your innermost loops (DL&Patch progress) for patches so you don't have to mouseover the launcher to force a GUI update or something, that's a pretty goofy error to have.
CCP Atropos
C C P
C C P Alliance
#882 - 2013-11-13 16:41:54 UTC
Eligos Quemada wrote:
Is the launcher written in .NET? You guys need an Application.DoEvents() call in your innermost loops (DL&Patch progress) for patches so you don't have to mouseover the launcher to force a GUI update or something, that's a pretty goofy error to have.

No it isn't, but I have also just started noticing this behaviour myself.
Smoking Blunts
ZC Omega
Goonswarm Federation
#883 - 2013-11-19 23:45:08 UTC
CCP Atropos isn't it about time that you admit the whole new launcher thing has been a badly conceived project from its start to now.

how many lost play hours down to bugs after bugs do we have to put up with until you get your **** together and admit that the old patcher/launcher worked better than this current farce and roll back to it

it dosnt offer basic support to multiboxers and multi install users.

it randomly breaks the ability to load the game(today is a decent example of that)

please get your **** together, its starting to get annoying that every dam patch we have to find new ways to get round your PITA pointless software bloat

OMG when can i get a pic here

Balder Verdandi
Wormhole Sterilization Crew
#884 - 2013-11-20 05:49:33 UTC
You know what .....



STILL using the /bin/exefile because you guessed it ............. the launcher is still a hot mess!



Alphea Abbra
Project Promethion
#885 - 2013-12-03 09:56:54 UTC
So CCP Atropos, welcome back to the realm of the non-working.
Do you need & desire a short recap of what happened while you were gone?

The long recap is to re-read the thread since IIRC around page 30, where you stopped responding.
The short one is: The launcher is still making it a hassle to log in, and limits my capabilities of concurrent logins to one per machine I own. Furthermore, the only improvement I have heard about is the improvements you stated were done to your patching systems, something I expect could also have been done to the old launcher.
The rest, as you guessed, has been delegated to the AWESOME (soon) team in CCP.

So, a look backwards: It sucked.
A look at the current: It still sucks.
A look at the future: We have no reason to think it changes.

Do you care to convince me otherwise?
Kabaos
Fulgur lumene
#886 - 2013-12-14 20:39:42 UTC  |  Edited by: Kabaos
what the crap now with Launcher , Repair , nothing not help me!!! Work on this CCP!


AttentionAttentionAttentionAttentionAttentionAttentionAttention
AngelFood
#887 - 2014-02-05 08:25:44 UTC
Another useless outdated thread this is stuck not sticky
Drenoma Ciemnos
Garoun Investment Bank
Gallente Federation
#888 - 2014-02-07 21:57:02 UTC
i cant patch my launcher, for 3 days now.. im a new player and i think the game is good, but if there is no support like this, i think i would cancel my subscription. last resort is i do a full reinstall, and if that doesnt work im out. good thing i havent invested much yet into this game
Opabinia Chelien
BMB-International
#889 - 2014-02-07 23:30:36 UTC  |  Edited by: Opabinia Chelien
I have been having launcher issues myself. Only since a couple of weeks. I filed a bug report, and am hoping for a usable explanation/solution. The repair tool also failed. So did an uninstall and a subsequent reinstall + launch + repair.

The trick to start the game bypassing the launcher seems to allow me to play the game - for now. But I realize this is at best a temporary fix. If this issue persists, I may need to get my space RPG fix somewhere else in the future.



edit: I intended to file a bug report, but the site wouldn't let me. I guess that's also a way to keep the bug reports down. :-(
TwelveCrap Wood
Imperial Shipment
Amarr Empire
#890 - 2014-02-12 03:08:02 UTC
honestly - this looks like a windows permissions issue. UAC fires off every time repair tool is used.

Two solutions come to mind;

1. relocate game install to another folder not protected by UAC

2. fix the patch launcher to properly execute a UAC request.
Bill Lane
Paragon Elite
The Network.
#891 - 2014-02-12 05:39:37 UTC  |  Edited by: Bill Lane
Having problems now too, first time. Stuck at 0.0% validating client. Worked fine yesterday, and I haven't added any new programs....

Edit: Have run the repair tool twice. Both times it said repair was successful.
Edit2: Can run the game fine from the bin/exefile.
Edit3: Today the launcher is working just fine. Strange.
Pestily
Alcoholocaust.
Test Alliance Please Ignore
#892 - 2014-02-12 18:20:06 UTC
I have launcher problems and need some help...

Todays patch will not download fully gets to 2of 4 25% then shoots to 3of4 100% and stays there.

I have tried to run from bin/exe but just get black screen.

Uninstalled completely and re installed eve as a new install the ran launcher and got the same STUCK at 3of4 100%

still black screen with bin/exe and the repair toll says sucessful...

It was all good until todays patch


HELP PLEASE !!
Opabinia Chelien
BMB-International
#893 - 2014-02-13 18:52:00 UTC
I believe I found the solution to my own launcher problem, and the cause was the ZoneAlarm firewall/virusscanner. By changing a setting in the webscanner options the Launcher works as before - I think. I'll post a link to the forum post that helped me and I hope it will help some of you who are still having problems (and who might also be using ZoneAlarm).

https://www.zonealarm.com/forums/showthread.php/80510-Resolved-Eve-Online-game-cannot-download-updates
Kaiser Cole
Not Even Light
#894 - 2014-02-23 08:10:57 UTC
Pestily wrote:
I have launcher problems and need some help...

Todays patch will not download fully gets to 2of 4 25% then shoots to 3of4 100% and stays there.

I have tried to run from bin/exe but just get black screen.

Uninstalled completely and re installed eve as a new install the ran launcher and got the same STUCK at 3of4 100%

still black screen with bin/exe and the repair toll says sucessful...

It was all good until todays patch


HELP PLEASE !!


Didn't try the reinstall solution but i have the exact same problem :

Launcher always resume patching from 25% to downloading files , then goes to step 3 and get stuck at 100% , frozen as a dead squirel in snow.

Tried to launch the updater alone but it just made a new fresh patch from version 0 to 724022 (about 6gb) and get stuck at phase 3 100% , frozen as a dead frog caught in iceberg......

Boring. Just reactivated my account to see that , not a good way to keep me back for long....
Pawello Solette
The Scope
Gallente Federation
#895 - 2014-02-26 09:30:35 UTC
whats the hell is happened?
Ihave Pc and laptop.On laptop all working fine but on PC i just cant update my EVE
CREATING EVE_ONLINE_727198-727198_WIN.PATCH 5.0% and stoped
Alphea Abbra
Project Promethion
#896 - 2014-03-06 00:37:20 UTC
Can CCP Atropos tell us whether all the AWESOME we were promised almost a year ago has been scrapped?
I'm still happy that the bugfix has not been removed, but this looks like soon-to-be 12 months.

Will it still be AWESOME in 18 months?
Should we expect AWESOME at all?

Is it reasonable to think that for CCP, AWESOME can be translated into broken promises ad nauseam?

Will there be any "iteration" on this, and if yes, will it consist almost solely of removing the bugfix?
Dieter Rams
Deep Core Mining Inc.
Caldari State
#897 - 2014-03-14 02:44:33 UTC  |  Edited by: Dieter Rams
We were promised selection of characters in the launcher, and now we got an updated INGAME character selection; yes it's nice but not what was promised. Why is it so damn hard to have a working game launcher for you guys? Who the hell gets to keep their job when they deliver this kind of software? Come on, seriously you guys deserve the vitriol when you ship this crap and keep us frustrated for almost a year!
Kristian Hackett
The Dark Space Initiative
Scary Wormhole People
#898 - 2014-03-19 03:32:34 UTC
Ok look, I understand there is a lot of hate about the launcher, and honestly I don't feel that much of it is justified. It does what it needs to. That being said, I do have one significant gripe about the launcher that needs to be addressed, and quickly -

File Download Resume Support. THIS MUST BE IMPLEMENTED. I have a limited bandwidth connection, and my wifi access isn't the best, so if my internet cuts out at 97% of a 1.29 GB download (yes, this did happen to my buddy with the Rubicon 1.3 patch), I shouldn't need to redownload the entire patch, especially if I'm on a 10GB/month package. Every major patch I've had to wait until someone posted a direct link to the zip file that I can download with a proper download manager.

Aircraft Maintenance - Using a high school diploma to fix what a college degree just f***ed up. "Life is too short to drink cheap beer."

Alphea Abbra
Project Promethion
#899 - 2014-04-12 18:02:13 UTC
Aaand unstickied.
Well, at least we know that CCP Atropos cannot be trusted on any subject.

The anniversery of CCP Atropos inflicting the new launcher on us is nearly here. Let's hope she's not going to repeat her actions.
BackStreet Babe
ZC Productions
#900 - 2014-04-20 17:20:55 UTC
Alphea Abbra wrote:
Aaand unstickied.
Well, at least we know that CCP Atropos cannot be trusted on any subject.

The anniversery of CCP Atropos inflicting the new launcher on us is nearly here. Let's hope she's not going to repeat her actions.



wow has it really been a year of this crappy launcher.

CCP Atropos hows the fixes coming on?