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Issues, Workarounds & Localization

 
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The new launcher and the web server issues on the 21st of May: FAQ and update thread

First post First post
Author
James Amril-Kesh
Viziam
Amarr Empire
#501 - 2013-05-26 03:51:27 UTC
MaRU2760 133 wrote:
Oh, I understand why they do it. It's all about money for them, and has nothing to do with us.

Let's see, they say they have 500,000 paid accounts at something like $15 each. That would be something like 7.5 Million dollars per month. 90 Million dollars a year. That's not enough? How many yachts does Hilmar need?

CCP has over 500 employees. If this money went exclusively into every employee's salary and spread exactly equal this would be $180,000 per year, but the average is likely considerably less due to their other expenditures, e.g. server maintenance, upgrades, and operating costs (the electricity bill for Tranquility must be absolutely tremendous), equipment for developing and testing, upkeep and maintenance of CCP facilities (they have three headquarters to maintain, remember), research and development, travel fees for developers to attend things like EVE Vegas, probably fees associated with partnerships, other fees associated with things like showing EVE at conventions like E3, fees associated with marketing and advertising, banking fees, etc.

Enjoying the rain today? ;)

rswfire
#502 - 2013-05-26 03:53:34 UTC  |  Edited by: rswfire
Lysa Riay wrote:
Par'Gellen wrote:
KIller Wabbit wrote:
Maybe if the test server had some sort of real reward you would get more participation
This is an idea I would participate in! Pay us for testing with imaginary money you make yourselves (or imaginary skill points or whatever) and I promise you you'd see a huge increase in participation.

Edit: I borked the quote lol


Maybe, just maybe if the feedback was listened to, people might want to test on SiSi but since the track record is:
~ the users are wrong push it out anyway

Why bother testing and posting feedback?



I agree with this. I'd happily test features on SiSi and post feedback if I actually thought it made any difference at all. We know it doesn't, so why bother? I don't need you to reward me with imaginary money or skill points. I'd do it for no other reason than to give back to the community I love. There are many things CCP does that are right (I know they care about their products and their customers), but there are things they do fundamentally wrong (they lack patience and push things out before they're ready and never bother to go back and fix them unless it's absolutely critically broken.)

Edit: Posting because I noticed my Steam account has that error that says I have no accounts associated with Eve. I can still log in. Just a weird message.
Alex Cortex
Deep Core Mining Inc.
Caldari State
#503 - 2013-05-26 04:04:24 UTC
rswfire wrote:
Edit: Posting because I noticed my Steam account has that error that says I have no accounts associated with Eve. I can still log in. Just a weird message.


Posting for the same reason. What's this for? Are we able to connect our Steam accounts to the launcher (now or in the future)?
rswfire
#504 - 2013-05-26 04:06:22 UTC
Alex Cortex wrote:
rswfire wrote:
Edit: Posting because I noticed my Steam account has that error that says I have no accounts associated with Eve. I can still log in. Just a weird message.


Posting for the same reason. What's this for? Are we able to connect our Steam accounts to the launcher (now or in the future)?


I honestly don't understand its purpose. Many people have this issue though. I was simply pointing out I appear to be affected also. I only noticed today; I generally use the ExeFile. I love Steam, but I don't really use it much with Eve.
Skex Relbore
GoonWaffe
Goonswarm Federation
#505 - 2013-05-26 06:43:02 UTC
CCP Atropos wrote:
Smoking Blunts wrote:
tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.

its a solution that im happy with and offers me the functionality that I need

I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.


This is everything that's wrong with CCP right here,

Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer.

This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm.

SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in.
Seleia O'Sinnor
Drop of Honey
#506 - 2013-05-26 08:02:38 UTC  |  Edited by: Seleia O'Sinnor
So can anyone tell me how to login into my few accounts at the same time without using batch script fu or copying the whole game folder over?

EDIT:
The ExeFile did the trick. Now that you can enter the credentials in the launcher, is there a way to pipe those to the exefile? Then multi logins would be just a shortcut on my desktop. That would be salvation!

EDIT2:
Sorry, I guess it was tl;dr, the flow is really awkward: Enter credentials, hit login and then again click Play. To login in with another account you gotta "switch acocunt" and do the same over and over. I'd rather spawn the exefile for the time being. I will know quickly if the version has to be updated.

Odyssey: Repacking in POS hangars for modules +1,  but please for other stuff too, especially containers. Make containers openable in POS hangars.

Smoking Blunts
ZC Omega
Goonswarm Federation
#507 - 2013-05-26 08:26:27 UTC
Seleia O'Sinnor wrote:
So can anyone tell me how to login into my few accounts at the same time without using batch script fu or copying the whole game folder over?

EDIT:
The ExeFile did the trick. Now that you can enter the credentials in the launcher, is there a way to pipe those to the exefile? Then multi logins would be just a shortcut on my desktop. That would be salvation!

EDIT2:
Sorry, I guess it was tl;dr, the flow is really awkward: Enter credentials, hit login and then again click Play. To login in with another account you gotta "switch acocunt" and do the same over and over. I'd rather spawn the exefile for the time being. I will know quickly if the version has to be updated.


locate the eve folder.
go to the bin folder
use the eve exe in there. just make a short cut for your desktop and your back to the old login mechanic

OMG when can i get a pic here

Obunagawe
#508 - 2013-05-26 10:36:28 UTC
Skex Relbore wrote:
CCP Atropos wrote:
Smoking Blunts wrote:
tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.

its a solution that im happy with and offers me the functionality that I need

I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.


This is everything that's wrong with CCP right here,

Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer.

This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm.

SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in.


THIS
Smoking Blunts
ZC Omega
Goonswarm Federation
#509 - 2013-05-26 11:09:26 UTC
just tried this.

if you launch the game from the launcher and the server is starting up, it dumps you at the old login screen.

how are you going to remove the login screen if the launcher relies on it as a full back for when it can but cant really launch the game?.
my guess is a big clock counting down?

OMG when can i get a pic here

Artemis Ellery Sazas
Shock and Awe Inc.
#510 - 2013-05-26 11:43:20 UTC
This new launcher has been a complete disaster, I am still having problems logging in. I am running Win XP and never had trouble before, but now if I close the launcher screen I end up rebooting my computer to get the the new screen active again. I am finding this very annoying. I am sorry, but I am not a techy guy and don't understand the workaround or some of the other tricks you are all doing to launch easier. All I want is to click an icon and launch the game, I could care less what it looks like or has for added features. I certainly hope Odyssey will work better than this new launcher because this really sucks.
Dizirgee
UnaLaLuna Inc.
#511 - 2013-05-26 11:44:04 UTC
Skex Relbore wrote:
CCP Atropos wrote:
Smoking Blunts wrote:
tbh if you said you wont ever get rid of the bin folder bypass id never post on this subject again.

its a solution that im happy with and offers me the functionality that I need

I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.


This is everything that's wrong with CCP right here,

Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer.

This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm.

SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in.


This really reminds me how they thought that removing ship spinning is way to go and that we dont want it...only that it wasnt true. Shame is that we have to go over same charade again.
This kind of bring question how much % of devs are core/longterm devs and how much are new people. Cause sometimes it looks like they hire new folks and give them task like "work on this aspect of game" and they do. But without past experience with eve and knowing what ppl like it ends up as disaster when when they decide that "we know better"

PS: if you use exefile you still have "log off" button
James Amril-Kesh
Viziam
Amarr Empire
#512 - 2013-05-26 12:17:23 UTC
Skex Relbore wrote:
CCP Atropos wrote:

I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.


This is everything that's wrong with CCP right here,

Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer.

This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm.

SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in.


CCP Atropos wrote:
I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.

CCP Atropos wrote:
I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.

CCP Atropos wrote:
I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.

Enjoying the rain today? ;)

Alphea Abbra
Project Promethion
#513 - 2013-05-26 12:27:36 UTC
James Amril-Kesh wrote:
Skex Relbore wrote:
CCP Atropos wrote:

I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.


This is everything that's wrong with CCP right here,

Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer.

This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm.

SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in.


CCP Atropos wrote:
I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.

(...)
Yeah, and I don't think any of us assume that it means the new launcher will be reverted to the old status.
SSO, ads, slowness, social media, extra clicks, webserver reliance etc., I don't think these things will be removed.
Which is why I am now content in the promise that the launcher bugfix (i.e. bin/ExeFile.exe and avoiding the bug altogether) will never be removed.
It's right in the quote, isn't it?

Blink
Sarah Stallman
Pen2 Logistics
#514 - 2013-05-26 12:43:10 UTC
I don't mind the new launcher, honestly. Really, the only problem I have is moving the launcher settings from %appdata% to the game folder.
Hagbard Solaris
Omega Eternal
#515 - 2013-05-26 12:43:19 UTC
Artemis Ellery Sazas wrote:
This new launcher has been a complete disaster, I am still having problems logging in. I am running Win XP and never had trouble before, but now if I close the launcher screen I end up rebooting my computer to get the the new screen active again. I am finding this very annoying. I am sorry, but I am not a techy guy and don't understand the workaround or some of the other tricks you are all doing to launch easier. All I want is to click an icon and launch the game, I could care less what it looks like or has for added features. I certainly hope Odyssey will work better than this new launcher because this really sucks.


Artemis, I have the same problem. It's because the launcher doesn't close right in Windows XP. I realise you are not a tech guy, so please understand I am trying to make this easy to understand, not talking down to you:

After you close the launcher, but before you open a new one:
1) Open the task manager. You do this by pressing Control-Alt-Delete all at the same time.
2) On the Task Manager window, there are 5 Tabs. Click on the processes tab.
3) Under the tabs are column headers. The one on the left says "Image Name" click it and it will sort the process in alphabetical order.
4) Scroll down until you see Launcher.exe - There will be more than one. Click on the one with the biggest number in the "Mem Usage" column on the far right. It will highlight Blue
5) In the lower right, there is an "End Process" button. Click it. If a warning window pops up asking you if you really want to close it, click yes.
6) The Launcher.exe process will close, and perhaps other Launcher.exe processes will close as well.
7) If there are still Launcher.exe processes open, go back to Step 4 and repeat until all the Launcher.exe process are closed.
8) Close the task manager by clicking the red 'X'
Now you can use the launcher again just like you did before you closed it.

Yes, it's cumbersome, and CCP should have fixed this before releasing the Launcher, but once you do it a couple of times, it's quite fast and saves rebooting.

What if New Eden was a virtual prison and we're convicts in a prison pod somehwere?

Gunnar Aztek
meh fyrirtaeki
#516 - 2013-05-26 13:53:49 UTC
This is what i do:

I have two installations, like this:

G:\Uppsett\EVE\Tranquility
G:\Uppsett\EVE\Tranquility - AltName (this is a junction to the above directory)

I do this because i have more than one screen and i like to have my alt on my other screen and the other client on my main screen.

So this is what i need to do to launch both:

Load the first launcher
TYPE the username of my main because the launcher doesn't want to remember it...
Copy the password from keepass
Paste it into the launcher (can only use ctrl+v because RIGHT CLICKING doesn't work)
Click LOGIN
Click PLAY
CLOSE the launcher

Load the second launcher
Copy the password from keepass
Paste it into the launcher (can only use ctrl+v because RIGHT CLICKING doesn't work)
Click LOGIN
Click PLAY
CLOSE the launcher

This is what i USED TO do:
Load the first launcher, and the moment it finished, click play, then immediately load the second client using exefile.exe
Copy the first password from keepass
paste the password into the first client
press enter
copy the second password from keepass
paste the password into the second client
press enter

And i only have two, i can't imagine having more with things like this.
Par'Gellen
#517 - 2013-05-26 14:26:46 UTC  |  Edited by: Par'Gellen
James Amril-Kesh wrote:
Skex Relbore wrote:
CCP Atropos wrote:

I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.


This is everything that's wrong with CCP right here,

Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer.

This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm.

SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in.


CCP Atropos wrote:
I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.

CCP Atropos wrote:
I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.

I really hope Atropos meant that truly. I've said before that I'm having no more problems with multiple accounts using the launcher since the "Launching..." delay was removed but I'd still LOVE to see even faster ways of getting into the game on all my accounts. Something like this would rock my world:

1. Open launcher.
2. Select all of your accounts that you'd like to log in at once.
3. Enter their passwords and click GO!

Edit: In the list of accounts if you could enter and save details like startup path, settings folder, etc. for each of them then all the better!

"To err is human", but it shouldn't be the company motto...

Skex Relbore
GoonWaffe
Goonswarm Federation
#518 - 2013-05-26 14:28:09 UTC
James Amril-Kesh wrote:
Skex Relbore wrote:
CCP Atropos wrote:

I can't make that statement, because it wouldn't be true. At some undetermined point in the future it will be removed. I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.


This is everything that's wrong with CCP right here,

Why? Why is it so ******* important to strip this functionality from the game? This is just Incarna all over again, the whole "we know what's best for you, now shut up and take it." the same stupidity that stopped Microsoft from having great success with Windows 8 and instead caused the entire PC industry to suffer.

This stupid insistence in ramrodding a "new paradigm" down people's throats. Get it through your thick skulls, we pay to play a ******* game not to buy into your multi-platform paradigm.

SSO is not a good fit for this game, it will never be a good fit for this game, so stop trying to shoehorn it in.



CCP Atropos wrote:
I can however restate what I've already posted and say that it won't go away until the functionality you're making use of and desire is available in the EVE Launcher.


The statement quoted in your reply is incompatible with the response I'm replying to, because the functionality I'm making use of and desire is the availability of the ExeFile.exe.
Enthropic
Infinite Point
Test Alliance Please Ignore
#519 - 2013-05-26 14:32:17 UTC  |  Edited by: Enthropic
Par'Gellen wrote:

1. Open launcher.
2. Select all of your accounts that you'd like to log in at once.
3. Enter their passwords and click GO!

Edit: In the list of accounts if you could enter and save details like startup path, settings folder, etc. for each of them then all the better!



this exactly.

We didnt need a new launcher, the community made that pretty clear. If a new launcher should be done, then it should work exactly like in the quote.
If youre not getting that to work, then you shouldnt roll it out.
Seleia O'Sinnor
Drop of Honey
#520 - 2013-05-26 15:59:14 UTC
Why don't they ever ask? Why don't they add a survey mechanism to the client to figure out if people want things or not? I don't get it. But hey, there are highly paid game designer who always know best. Greed is good...

Odyssey: Repacking in POS hangars for modules +1,  but please for other stuff too, especially containers. Make containers openable in POS hangars.