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EVE Launcher update on May 21, 2013

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Femerov
Brutor Tribe
Minmatar Republic
#401 - 2013-05-21 16:05:47 UTC
cant log in , ene repair tools run aground Oops even the test server has given up Roll hope they solve this ASAP
witchking42
Doomheim
#402 - 2013-05-21 16:05:54 UTC
CCP - You better be working late to sort this Royal mess out.

Launcher borked, direct \bin\eve.exe works OK.



Let's hope this isn't a prelude of the Odyssey upgrade....
Aremon Moonserpent
Republic Military School
Minmatar Republic
#403 - 2013-05-21 16:06:13 UTC
Launcher starts a process then stops doing anything.

EVE exe file: Incompatible (protocol).

Repair tool: Five attempts at least made it open a window. Been looking at this for five minutes now with it showing "starting...".

Part of me wants to scream why CCP can't simply ******* test their crap before rolling it out. Then again, another part of me knows that you can't possibly test any complex application in truly realistic circumstances.

So what do I think? Other than "Crap this ain't working" I don't know.
Eneris Rason
Temet Nosce Ex Astra
#404 - 2013-05-21 16:06:17 UTC
After upadte to this new launcher i've got only error report:
This
and when i finaly manage to launch game, cannot login: "Incompatible (Protocol)"
saranhealer
Geordie Boys on Tour
GEORDIE BOYS
#405 - 2013-05-21 16:06:37 UTC
Running repair tool now...only 37 minutes left Sad
Ghana Rhea
Ministry of War
Amarr Empire
#406 - 2013-05-21 16:06:46 UTC
After repeated attempts unable to get the new launcher to work. It seems a large number of customers are also having issues getting into a game they pay for to play.

I'm not a rocket scientist but can't you just roll back to the previous launcher that did work until you fix the issues with the new launcher?
Mike Kisiel
Sokar Syndicate
Habitual Chaos
#407 - 2013-05-21 16:06:55 UTC  |  Edited by: Mike Kisiel
UPDATE ON THE REPAIR TOOL:
It took me 12 tries but the repair tool finally connected to the CCP server without an error. I'm going to see if I can start the client after it finishes. Hope this helps keep trying to repair even though it fails.
The repair tool takes about 5 minutes for anything to happen btw so it'll be a long wait gents.

EDIT: Btw I had multiple repair tools open at once until I got one to work then I exited the rest of the failed ones.
That should speed along the process.
Zloco Crendraven
BALKAN EXPRESS
Shadow Cartel
#408 - 2013-05-21 16:07:03 UTC
Montague Snyde wrote:
Armenjun wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt



Yes to the first and no to the second.


For me both load instantly and i got the launcher updated and working properly. I had the problem in validating process of the patch/launcher because i updated it manually from the EVE/launcher/cache folder.

BALEX, bringing piracy on a whole new level.
Solar Shard
Azdaja Kybernaut Subclade
Azdaja Clade
#409 - 2013-05-21 16:07:04 UTC
I cannot even run the repair tool, it says "Errors occured"

What in the...
Wellies
Brutor Tribe
Minmatar Republic
#410 - 2013-05-21 16:07:10 UTC
Any chance of ccp giving us an update ?


Ginger Barbarella
#411 - 2013-05-21 16:07:16 UTC
CCP Atropos wrote:
For those reporting that their settings have been deleted, this issue is simply solved by restarting the EVE Launcher. This happens due to the updater automatically starting the EVE Launcher after it has been updated, with incorrect path semantics.

Secondly for those getting the offline mode webpage from within the EVE Launcher, this is because the EVE Launcher is timing out when attempting to connect to our webservers. We're currently looking into why the webservers aren't responding in a timely fashion, and hope to have this resolved as soon as possible.

Thank you for your patience.


No go on anything tried; "Incompatible (protocol)" is the closest I get (running EXE from ../BIN folder linked elsewhere).

Available for PROFESSIONAL QA of product releases PRIOR to dumping it on your customers, CCP. Please contact me at this toon for rates and availability.

"Blow it all on Quafe and strippers." --- Sorlac
Catalin Fera
NetFrag Organisation for Interstellar Research
#412 - 2013-05-21 16:07:33 UTC
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt


First Link---Nope Still loading after 10 mins with a 50.000dsl cable Edit : Website not rechable !
Second Link ---Yes but VERY slow and it doesnt help^^

I have the same issues as everybody my launcher wont start but when it says no connection.
Sixx Spades
Republic Military School
Minmatar Republic
#413 - 2013-05-21 16:07:45 UTC  |  Edited by: Sixx Spades
I did the following:

Run Repair Tool > Failed due to errors
Run Repair Tool Again > Does an "update", shuts off when complete
Run Repair Tool Again > Brings up Repair Tool Box and checks game integrity. Does the full repair finally.

Launch from the CCP/EVE/bin/EveFile.exe application. Works like a charm.

Not to repeat the previous posters and sound like an unoriginal ****, but nice QA.

Using a weapon as a deterrent in a diplomatic situation is only viable when you have proven that you have deployed it in the past and are willing to use it in the future.
Bangkirai
Brewery Research Ltd
#414 - 2013-05-21 16:07:52 UTC
Cal Valentis wrote:
Guys, I had the same issue. I was playing then relogged to switch toons and it did the update and Bam! Offline mode :(

Anyways, I used this work-around by going this route, my computer> local disk> program files (x86)> CCP> Eve> Bin> then run the Exefile.

Basically it by-passed the launcher and took me straight to the log-in screen. Which is damn lucky as I only had minutes with which to activate a plex on one of my toons :)

Hope this helps


Nope, because then the client starts and says: incompatible protocol, on my windows 7, 64bit OS.
Mann Vandarhaus
Center for Advanced Studies
Gallente Federation
#415 - 2013-05-21 16:08:10 UTC
Solar Shard wrote:
I cannot even run the repair tool, it says "Errors occured"

What in the...


That means it failed, keep running it until it actually runs. It's trying to connect to the service, which is intermittent at best.
Jack Mancetti
Brutor Tribe
Minmatar Republic
#416 - 2013-05-21 16:08:13 UTC
CRAP work CCP !!
nothing works Roll
John Wulf
WulfsHead Industries
#417 - 2013-05-21 16:08:34 UTC
I couldn't get those links to work at all..
The 2nd link I actually gave up on after waiting a few minutes for it to load or whatever it was supposed to do...

I hope someone is either rolling back this update or making a fix asap...
Virani Amatin
Federal Navy Academy
Gallente Federation
#418 - 2013-05-21 16:08:51 UTC
Khazorath wrote:
*facepalm* and here I was thinking that after finishing my second year of uni today I would be able to sit down and fly spaceships all day.


Lol
Ginger Barbarella
#419 - 2013-05-21 16:08:54 UTC
Wellies wrote:
Any chance of ccp giving us an update ?




No.

"Blow it all on Quafe and strippers." --- Sorlac
Agama Tissant
Center for Advanced Studies
Gallente Federation
#420 - 2013-05-21 16:08:56 UTC
I really don't understand why BIG companies like CCP doesn't even bother to TEST THE DAMN UPDATE widely BEFORE they distribute it to our PC's, players who pay the price to play!

We're converted into "testers" when this happens ... that's sad, very sad.

Tested everything, nothing works! Shocked