Test Server Feedback

Fearless Test Pilots of New Eden,

You can download the new launcher installer here (Windows only at the moment). We welcome you all to give it a try and provide us with valuable feedback, however, you are not forced to use it, the old launcher will do just fine for the time being.

How do you install the new EVE Launcher?
Installation is straight forward. Download the (Windows only at the moment) executable file and then install it into the location that contains the Singularity installation you would like to try it out with.

What is new?

• The UI is now mostly driven via a web site
• Single-Sign On is now available - this means you can log into the EVE client from the launcher
• The self-update mechanism of the EVE Launcher has been made more robust

Be aware that this is an early beta and as such it might cause some issues. This is expected, and we would like to hear from you about all the things that bother you or simply go wrong with your installation. In that case please provide us with a detailed reply containing the following information:

• What operating system you are using.
• The path to your EVE installation.
• The version from which you tried to upgrade.
• From the launcher folder in your Eve installation the following files: debug.log, cache\launcher.YYYY.MM.DD.log (where YYYY.MM.DD stand for Year.Month.Day) and appdata\EVE_Online_Launcher-(highest version number)\launcher.exe.log (this last one might not exist if nothing too horrible happened). If you want to make sure upfront that as much information as possible is available in these log files please start the launcher with the /log:debug parameter. Be warned that this might cause log files which are several dozen megabytes in size.

As with every beta release then there are a number of known issues:

• The version for Mac is currently not available but will follow ASAP.

What is the application title in the titlebar?

The eve client is simply "EVE"

"EVE Online Launcher v1.32" for the launcher

If I log in in the Launcher, the client is starting and i just need to sign in again. Is this the intention?

The play button i press is after i log into the launcher.

I get two different error logs. One is in the .log file, the other is displayed when the launcher won't open.
C:\Program Files (x86)\CCP\SiSi
Surface Pro Specs: 128GB version, Win8 x64, Intel 4000
Laptop Specs: Win8 x64, i7 720QM 1.7GHz, AMD Radeon HD 5870M

Logfile: http://pastebin.com/03mhKrR9

Launcher Log: http://pastebin.com/daC1Ct9T

When I click "start eve", I must accept the EULA every time. It doesn't save any of my settings. I should also add that only on my tablet do I have a problem with the EULA screen. My pointer and where I touch the screen with my finger, pen, or use the touch pad does not line up. I do not have the same problem anywhere else in the game. TQ or SiSi. To get through the EULA screen on this computer I must use the arrow keys, tab, and enter.

EDIT: same thing happens on my laptop
EDIT2: I used the repair tool and it launches but I have to redownload the SiSi patch. My launcher version is 1.32 again as well.

So i installed the new beta launcher, initially couldn't log in stopping early at loading screens, popping out error like "connection problems", so after trying several times i found where the problem 's at:

The " /server:Singularity" suffix on shortcut doesn't work properly,
it has to be the exact server address " /server:87.237.38.50",
otherwise you will have connection problem.

I tried installing and reinstalling the launcher as per instructions. I may have done something wrong but I can't figure out what.

When I click the Launcher button, a window with the title "Exception" appears with the following content

http://pastebin.com/7PNjjBLP


The following is the log content

http://pastebin.com/0TX2Tt0x

OS: Windows 8 Pro x64 (French)


Note that I can still access singularity from the "exception" window, but the launcher never starts. I've checked the shortcut path and tried to launch the launcher directly with the same results.

The only thing I didn't try is to delete my Singularity client and starting from a fresh one. I will try this later if no other options are found.

The new launcher is a nightmare if you have multiple accounts! The current log-in procedure already cost me hours of my lifetime but the new launcher will be even worse.

It seems every time I log in an account with the new launcher I have to enter the username (the launcher doesn’t remember the username), the password and a character name (I don’t have a static IP)!

EVE has more alt accounts than main accounts. If you modify the log-in procedure you should seriously focus on making it more convenient to log in multiple accounts!

It shouldn’t be worse than the current log-in procedure at least (currently I have to enter a password to log in an account). It would be even better to have a master account. The master account should show a list of all my characters within the launcher after log-in. Clicking on characters in the list should launch the EVE client.

CCP won't change their mind.