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Moderation discussion thread

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ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#201 - 2012-10-29 22:58:57 UTC
MailDeadDrop wrote:
CCP Gargant wrote:
When we remove posts, we generally have an unwritten rule that we leave a post that explains why some posts were removed. If there is no reason listed, feel free to either report the thread with the question or file a petition to get an explanation.

Why is it that this is an "unwritten rule?" I feel I must be overlooking something, as my initial reaction was "the written rule should be thou shalt make an explanatory post when deleting other posts." And then have to justify (to higher ups; not us) those rare occasions (that I'm unable to imagine presently) where it is necessary to delete posts and not explain why it was done.

MDD


For my team it is a policy. My team members have to leave a reply if they have taken any kind of moderation action or atleast leave an edit in a moderated post.

Just to clarify this.

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department
Roime
Mea Culpa.
Shadow Cartel
#202 - 2012-10-29 23:42:36 UTC
Moderation has quite simply improved a lot since ISD team started to tend to this mad herd of shiptoasters. This thread is also a good idea.

.
CCP Gargant
C C P
C C P Alliance
#203 - 2012-10-30 10:29:42 UTC
MailDeadDrop wrote:
CCP Gargant wrote:
When we remove posts, we generally have an unwritten rule that we leave a post that explains why some posts were removed. If there is no reason listed, feel free to either report the thread with the question or file a petition to get an explanation.

Why is it that this is an "unwritten rule?" I feel I must be overlooking something, as my initial reaction was "the written rule should be thou shalt make an explanatory post when deleting other posts." And then have to justify (to higher ups; not us) those rare occasions (that I'm unable to imagine presently) where it is necessary to delete posts and not explain why it was done.

MDD


To add to Eshtir's point and clarify mine, it is nowhere stated for public view. You are absolutely correct that we should always explain our actions, and by us I am referring to the Community Devs. We don't have a comprehensive rulebook for being us and many of these rules and methods are taught through doing rather than reading. That is why I called this an unwritten rule when I should have called it a mandatory step of our work.

CCP Gargant | EVE Universe esports Coordinator
Mallak Azaria
Caldari Provisions
Caldari State
#204 - 2012-10-30 11:17:24 UTC
Corina Jarr wrote:
Just noticed a post of mine vanished between last night and now (along with at least 3 others). Yay for noticing.


Can't figure out why though. One of them it would make sense (rather flaming and rude, had more censored than notLol), but mine and the other one don't make sense at all.What?

So this is a general question to those who moderate (and if it has been asked and answered before I apologize): is there a set policy for when to remove posts without saying why? Or is it up to the moderator to let us know why they made the posts vanish?
Just curious.



Alot of my posts vanish all the time, often after a certain person who I shall not name right now has posted in them attacking my character. I have noticed how easy it is to game the report system. Say you're offended, post is removed Cool

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.
rodyas
Tie Fighters Inc
#205 - 2012-10-31 06:42:18 UTC
^ That is because your posts have reached the state of nirvana and are free to leave and be happy after breaking the continual cycle of **** these forums are.

Signature removed for inappropriate language - CCP Eterne
F'elch
Wall Street Trading
#206 - 2012-10-31 09:49:18 UTC  |  Edited by: CCP Falcon
Offensive post regarding moderation discussion removed - CCP Falcon
googoogajoob
Doomheim
#207 - 2012-10-31 10:22:18 UTC  |  Edited by: googoogajoob
Heh.
KIller Wabbit
MEME Thoughts
#208 - 2012-10-31 22:06:28 UTC
CCP Gargant wrote:
MailDeadDrop wrote:
CCP Gargant wrote:
When we remove posts, we generally have an unwritten rule that we leave a post that explains why some posts were removed. If there is no reason listed, feel free to either report the thread with the question or file a petition to get an explanation.

Why is it that this is an "unwritten rule?" I feel I must be overlooking something, as my initial reaction was "the written rule should be thou shalt make an explanatory post when deleting other posts." And then have to justify (to higher ups; not us) those rare occasions (that I'm unable to imagine presently) where it is necessary to delete posts and not explain why it was done.

MDD


To add to Eshtir's point and clarify mine, it is nowhere stated for public view. You are absolutely correct that we should always explain our actions, and by us I am referring to the Community Devs. We don't have a comprehensive rulebook for being us and many of these rules and methods are taught through doing rather than reading. That is why I called this an unwritten rule when I should have called it a mandatory step of our work.


Undocumented procedures - the road to chaos and lawsuits.
rodyas
Tie Fighters Inc
#209 - 2012-11-01 06:24:25 UTC
^ If their procedures are undocumented, that just means less burning and shredding when things go wrong.

They are just one step ahead of the pros.

Signature removed for inappropriate language - CCP Eterne
Iam a Spy2
solo and loveing it
#210 - 2012-11-01 06:36:21 UTC  |  Edited by: Iam a Spy2
All right fine ill post here how displeased iam with ISD members locking stuff when we give our thoughts.

ISD Dorrim Barstorlode lock this post.

https://forums.eveonline.com/default.aspx?g=posts&t=168335&find=unread

i was state my feeling on how you "ccp" drop the ball on drone and there drops turn them unless in probing and a waste of ammo to use.

Now ive think ISD have to damn much power in the forums and beening were i from i dont like people blocking my speach.

This is not China,Russia or most of the middle east so do us a favor ccp stop the bull $hit locks.

You dont like what we have to say deal with it when i come to the next fanfest i will tell you what i think about stuff you done and i wont watch my word so beat on really colorfull wording come fanfest.

Hell come to my state and have a Pub crawl here save me the time comeing to fanfest and ill tell you in person what i think.
rodyas
Tie Fighters Inc
#211 - 2012-11-01 06:50:45 UTC
http://community.eveonline.com/devblog.asp

Go to 1:57 to hear about the changes to rogue drones.

Also that comment section or the half time report thread, might be a better place to spend your time whining at.

Signature removed for inappropriate language - CCP Eterne
Mallak Azaria
Caldari Provisions
Caldari State
#212 - 2012-11-01 10:33:42 UTC
Iam a Spy2 wrote:
All right fine ill post here how displeased iam with ISD members locking stuff when we give our thoughts.

ISD Dorrim Barstorlode lock this post.

https://forums.eveonline.com/default.aspx?g=posts&t=168335&find=unread

i was state my feeling on how you "ccp" drop the ball on drone and there drops turn them unless in probing and a waste of ammo to use.

Now ive think ISD have to damn much power in the forums and beening were i from i dont like people blocking my speach.

This is not China,Russia or most of the middle east so do us a favor ccp stop the bull $hit locks.

You dont like what we have to say deal with it when i come to the next fanfest i will tell you what i think about stuff you done and i wont watch my word so beat on really colorfull wording come fanfest.

Hell come to my state and have a Pub crawl here save me the time comeing to fanfest and ill tell you in person what i think.


So he locked an unconstructive rant post & now you're angry about it?

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.
Darek Castigatus
Immortalis Inc.
Shadow Cartel
#213 - 2012-11-01 11:57:05 UTC
Mallak Azaria wrote:
So he locked an unconstructive rant post & now you're angry about it?


Pretty much what it looks like to me

Iamaspy - Try putting some suggestions of your own in there rather than just mindlessly ABLOOBLOOing and you might get a bit more traction.

Pirates - The Invisible Fist of Darwin

you're welcome
CCP Falcon
#214 - 2012-11-01 13:17:05 UTC  |  Edited by: CCP Falcon
I'm going to advise people as to why this thread was created :

It was created for constructive criticism and discussion on moderation of the EVE Online forums.
It was created for people to voice their general opinions regarding the actions of our Volunteer moderators.
It was created for civil discussion of the above points.

It was not created for :

Ranting and bad language.
Personal attacks on CCP / ISD.
Trolling of CCP / ISD.

Keep your posts in line with the forum rules, and be sure that if you're going to offer criticism, you do it constructively and without venom, and there will be no further problems.

Remember that we are here to make sure the forums stay relatively clean, and usable for the community. We all enjoy a little banter, but in the same respect, we have a zero tolerance policy for people making attacks on ISD Volunteers or CCP Employees.

If you have issues, you can do the following :

For general comments and questions, or constructive criticism regarding moderation, post in this thread.
For specific problems with individual members of the ISD Volunteer Team or CCP Games, file a petition under the category "Other Issues" and the subcategory "Forums".

I will remind everyone, that if people continue to post in breach of the rules, they take the consequences for doing so squarely on their own shoulders.

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3
Bart Starr
Aggressive Structural Steel Expediting Services
#215 - 2012-11-01 21:29:47 UTC

While I tend to be critical of ISD policies, I commend them for moving the 'Avatar/Like and get likes' threadnaughts to OOPE where they belong. While they were amusing for awhile, they have lingered far too long on the front pages of GD - over a year now.

Page 1 of GD is one place where people go to get up-to-date information of recent events in EVE. (The other place being themittani.com.)

Filling it with contentless social threadnaughts was a clear violation of well established rules - in an era where those rules are strictly enforced.

I commend the EVE Community team for doing what needed to be done and moving them to OOPE where they belong. The avid participants of those threads can now carry on their conversation in OOPE, without the rest of being forced to witness them on the front page of GD.
TheBreadMuncher
Protus Correction Facility Inc.
#216 - 2012-11-01 22:06:23 UTC  |  Edited by: TheBreadMuncher
I'm glad this thread exists. Some sacrifices were listened to Lol

"We will create the introduction thread if that is requested by the community. Also, we will have an ISD Seminar about the CCL team in the coming weeks in which you can ask your questions about the CCL team and provide some constructive feedback to us." - Countless pages of locked threads and numerous permabanned accounts later, change is coming.
ISD Suvetar
ISD Community Communications Liaisons
ISD Alliance
#217 - 2012-11-01 22:07:34 UTC
Merged with the main Moderation discussion thread.

Thanks.

[b]ISD Suvetar Captain/Commando Community Communication Liaisons (CCLs) Interstellar Services Department[/b]
Anslo
Scope Works
#218 - 2012-11-02 14:10:50 UTC
Why did the EVE IN 3 WORDS thread get deleted??? Normally I see the point to moderation but come on. In a sea of whinning and rage, you'd delete something..fun?

[center]-_For the Proveldtariat_/-[/center]
CCP Falcon
#219 - 2012-11-02 14:27:21 UTC
Anslo wrote:
Why did the EVE IN 3 WORDS thread get deleted??? Normally I see the point to moderation but come on. In a sea of whinning and rage, you'd delete something..fun?


It didn't get deleted. It got moved to Eve Fiction P

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3
CCP Eterne
C C P
C C P Alliance
#220 - 2012-11-02 14:45:12 UTC
Deleted a nonconstructive post. Posting pointless one liners is not needed.

EVE Online/DUST 514 Community Representative ※ EVE Illuminati ※ Fiction Adept

@CCP_Eterne ※ @EVE_LiveEvents