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Issues, Workarounds & Localization

 
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EVE Launcher issues and workarounds

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Khitana
Suri-Corp
#41 - 2012-05-01 21:56:38 UTC


As Hannott, explains, do not close the launcher, and goes as follow:


- Start the eve launcher app at first, no other clients running, just the launcher!!

-Click at the right top cornor, the settings for the launcher app.

- Go to the startup tab

- The two options, 'Only display.... ' and 'Close the Eve Launcher... ' should be turned off and press ok.

- The launcher app will stay on, after clicking on PLay.

- Click on PLay in the launcher again and your 2nd client should start normally.

It worked for me, hope it does for you guys

Enjoy and fly safe!
Teh Minez0r
Virtual Intergalactic Army
#42 - 2012-05-02 05:54:20 UTC  |  Edited by: Teh Minez0r
Add to known problems, EVE Launcher is not compatible with the web proxy Squid (running it on my FW-Box, only disabling the proxy allows me to update the launcher, otherwise it will stop with "finished" after step 3 of 7 and an updatched launcher hanging in a update loop).


edit: Adding "*.cdn1.eveonline.com" at domains that shouldn't be cached is a workaround for this.
JC Anderson
RED ROSE THORN
#43 - 2012-05-02 10:24:03 UTC  |  Edited by: JC Anderson
From https://forums.eveonline.com/default.aspx?g=posts&t=80584&p=7

DETAILS

*Please note that this problem didn't start for me after the initial inferno patch. It's started after one of the smaller follow up patches.

When launching EVE - I get this launcher related error -> LAUNCHER ERROR

After which I run the repair tool, and it completes without a problem -> REPAIR TOOL RESULTS

I then try running eve again, and it updates the launcher -> PATCHING

Immediately, we are back to step 1 -> LAUNCHER ERROR

Note that I have also deleted the launcher folder as instructed to let the client install a fresh launcher. This doesn't change anything.

As others have mentioned, I CAN in fact run EVE directly through the executable in the BIN folder. Trying to run it correctly through the launcher however gives me the results you can see above.
Shark5060
Perkone
Caldari State
#44 - 2012-05-04 11:26:18 UTC
Got a similar problem:

when I lauch EVE through"D:\EVE Online\eve.exe" (Default Shortcut which was placed on my desktop) nothing happens.
I see a "eve.exe*32" and sometimes a "launcher.exe*32" in my Task Manager, but they vanish after ~1 sec.

When I lauch the launcher.exe the same happens (kinda nothing).

When I lauch EVE though the bin\exefile.exe it starts without the launcher as if nothing happened.

I had updated the game with the repair.exe, since the laucher didn't start. I tried to download the "newest" repair tool in the forums (since that's what the devs said all the time) but seems I had already the newest version, since it didn't do anything different at this point.

I use Windows 7, 64-Bit with UAC turned on. EVE Online is installed on another Harddrive, so outside the C:\Programms directory - if that matters.


sooo do I have to start EVE via bin\exefile.exe all the time or is there help ?

regards
Bellasarius Baxter
Zilog Enterprises
#45 - 2012-05-07 16:42:43 UTC
Copied from a separate thread in this forum:

I am having issues with the launcher. Running EVE Launcher 1.313.

EDIT: Using Windows 7 PC.

What happens is this:

Start the launcher.

Start the client from the launcher.

Log in this account, with this toon.

Start another client from the launcher.

Log in another account running in the same folder.

No problem.

So far, so good.

Now for the problem:

Start from scratch, with the launcher, and no clients running.

Log in this account, this toon.

CLOSE THE LAUNCHER.

Changing my mind, need the second account, so:

Start the launcher: I now get "Unable to update EVE online client" pop-up, and cannot start the client from the launcher.

The only way to remedy this is to close both the launcher, and the client already running, and start over.

This has NOT been an issue before, and both client & launcher are completely up to date.

Has anybody seen this happening, or is it just my installation that is acting up ?

Any thoughts as to what might be causing this would be greatly appreciated.
van Leer
Black Moon Mambas
#46 - 2012-05-11 13:18:30 UTC
New launcher.

The version of this file is not compatible with the version of Windows you're running.
Jubal Errly
The Scope
Gallente Federation
#47 - 2012-05-13 05:01:34 UTC
Computer: MacBook Pro
OS: Windows 7 via Bootcamp

May 11 I tried to launch EVE from my desktop, and the launcher downloaded a new update, which took only a few seconds. Then a "Run as" dialogue box appeared stating:

"You may not have the necessary permission to use all the features of the
program you are about to run. You may run this program as a different user
or continue to run the program as the current user"

I then have the option to select my current user account or "Administrator"

My current user account has full administrative privileges, however, when I select this account and click OK I receive an error message from EVE Online Launcher Setup stating "Running the launcher updater requires administrator privileges".

The launcher then returns to the "Run as" dialogue box with the original option to choose my current user or "Administrator".

There is no account named "Administrator" on this computer, and my account has full administrator privileges.

Sent an email promptly to support but have heard no reply yet.

Any advice for a workaround would be very much appreciated. Trying a complete uninstall/reinstall tonight, if that doesn't work will probably cancel my sub as I renew on the 14th.
JC Anderson
RED ROSE THORN
#48 - 2012-05-13 10:00:11 UTC  |  Edited by: JC Anderson
Alright, as of the most recent update, the launcher is working again for me. Prior to this, there was a suggestion in another thread by a dev which did not work for me at that time. Tried it again after the recent update and it did work.

In my case, it was to delete the launcher folder from the EVE-O directory and then launch the client. At this point, it downloads the launcher again. After this, the launcher will update on the next run.

Up until now, the solution was a no-go for me. And using the repair tool did not work either as it would repair and then the error would return upon trying to run the launcher immediately afterwards.

So for it's ok at least.
JC Anderson
RED ROSE THORN
#49 - 2012-05-21 10:34:37 UTC  |  Edited by: JC Anderson
Well it did work, but now its back to the same problem again.

I'll have to go back to running the executable again from the bin folder and bypass the launcher.

Edit: Aaaaand, I cant do that anymore either. So It's dead in the water.
Vherana
Native Freshfood
Minmatar Republic
#50 - 2012-05-23 12:43:38 UTC
JC Anderson wrote:
Well it did work, but now its back to the same problem again.

I'll have to go back to running the executable again from the bin folder and bypass the launcher.

Edit: Aaaaand, I cant do that anymore either. So It's dead in the water.

same thing here

todays patch broke two installs

bug report filed, not holding my breath Twisted
KanashiiKami
#51 - 2012-05-23 13:06:38 UTC
for some one who has been shaking my fists at the repair tool, the launcher, the update process, etc ... todays update seems so calm and serene ...

thanks CCP

WUT ???
Phili Chez
Taxfree Minicorp of Fun
#52 - 2012-05-23 15:52:30 UTC
From what i have read, i have seen no one else describe a window (not the launcher) opening to give the patch. when it is almost done with the patch, it says "CantResolveUrl". id like to get some thoughts about it but regardless, i'm re installing the game to see if i can get the patch without the same problem.
Amsterdam Conversations
Doomheim
#53 - 2012-05-23 16:13:29 UTC  |  Edited by: Amsterdam Conversations
Phili Chez wrote:
From what i have read, i have seen no one else describe a window (not the launcher) opening to give the patch. when it is almost done with the patch, it says "CantResolveUrl". id like to get some thoughts about it but regardless, i'm re installing the game to see if i can get the patch without the same problem.

Same thing, "CantResolveUrl", patcher just does nothing, can't cancel install.

Edit: Just ran the launcher itself with admin rights, that did it. Now I'm stuck inside the launcher with it saying "Validating client: 0.0%"

Now it doesn't do anything at all again.
zyx signs
Republic Military School
Minmatar Republic
#54 - 2012-05-23 16:50:24 UTC  |  Edited by: zyx signs
so i FINALLY managed to make the launcher work. these patch files are useless to me because you still need the launcher to get them implemented. problem was:

i start the launcher, it says it has to patch itself. it downloads the patch and cant start it because of admin-rights-****-off. i start it manually (@Jubal Errly: go into eve cache folder 'C:\Users\[name]\AppData\Local\CCP\EVE\[path]\cache' right click patch, select 'run as administrator'), it unpacks stuff in a temporary folder including a 'patch_win.exe'. this exe tries to connect to ccp servers but cant because my fireall blocks it and it shuts down. i manually allow it and restart the launcher patch. wich creates a NEW exe in a different folder and my firewall blocks it AGAIN.

well i could play eve with the small patches in the last weeks by just starting exefile.exe but now for the big patch i needed the launcher again. so i still got this old problem to deal with. today i found out how my firewall manages these exe's in ever new folders and to work around this i had to permanently allow ccp server ip's. therefore i had to download a bigger version of the firewall i use to gain this feature. i had to start the launcher patch 5 times or so and allow 7 different ip's to finally make it work.
now having downloaded the actual game patch manually and putting them into the eve install folder didnt help me at all because the launcher now compiles and downloads a new one. maybe thats because i downloaded a 1 gig patch file this morning and a smaller one later today and the launcher couldnt deal with that.

anyways this whole story could have been easily avoided if the launcher patch didnt just shut down the process if it doesnt get INSTANT access. all ccp would have to change is to give it 20 or 30 seconds for trying to connect before it goes all 'mememe i cant connect'.

i figured i post this just in case anyone has the same problem with his firewall.
SinlessMortal Radec
Silent Knights.
LinkNet
#55 - 2012-05-23 16:59:17 UTC
I cant find the evefile.exe ? where might it be? my launcher also has the same problem.

"an unexpected error occured, please try to restart the Launcher or to run the repair tool(repair.exe located in your eve directory)

I dont know where the directory is located?. When i downloaded the game i had to download the seperate payloads, and the installer exe, i put them al in a folder on my desktop.
zyx signs
Republic Military School
Minmatar Republic
#56 - 2012-05-23 17:03:15 UTC
exefile.exe is in \CCP\EVE\bin folder
SinlessMortal Radec
Silent Knights.
LinkNet
#57 - 2012-05-23 17:07:06 UTC  |  Edited by: SinlessMortal Radec
zyx signs wrote:
exefile.exe is in \CCP\EVE\bin folder


im sorry, i dont know where that is either. im not extremly computer savvy, thus why i chose to try this instead of the repair thing? idk how to work all that.


I found it. it was in x86 program files,.. i found the CCP file there. thanks for the help! lets see if it works Ugh
Phili Chez
Taxfree Minicorp of Fun
#58 - 2012-05-23 21:16:09 UTC
I reinstalled the game and after FOUR hours, guess what. IT LIVES!! :D
Corven Dallas
Transient Void Corporation
#59 - 2012-05-24 07:31:46 UTC
Just deactivating antivirus worked for me, the patcher was always throwing errors and saying that I must run repair.exe (which did nothing)
HERRderFLIEGEN
Caldari Provisions
Caldari State
#60 - 2012-05-24 16:13:41 UTC
Corven Dallas wrote:
Just deactivating antivirus worked for me, the patcher was always throwing errors and saying that I must run repair.exe (which did nothing)


That's it! I'm using Avira Free Antivir and after deactivation of browser security the launcher update works.