These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE Information Portal

 
  • Topic is locked indefinitely.
 

EVE Online: Ascension - Issues (PC)

First post First post
Author
Previous Topic Next Topic
Fuuka Yamagishi
University of Caille
Gallente Federation
#341 - 2016-11-17 01:56:04 UTC
I have the skill issue too. I just wanted to see how things were going for a character and I find that skills I'm positive I trained before the patch are now un-trained and back in the queue. Meanwhile another skill I had further down in my queue (with 2+ weeks at least on it) is fully trained.

I know this happened because when I look in Eve-mon for that character, a skill is there, but it's pre-reqs aren't, as in, they were trained and removed from the Eve-mon plan. It could be worse, it's just very very strange and disconcerting. I hope I haven't lost things on other characters.
Telkor Okel
Brutor Tribe
Minmatar Republic
#342 - 2016-11-17 02:48:25 UTC
I skimmed a few pages, but didn't see this issue mentioned.

Ore anomalies are not respawning after being cleared. (At least not all of them). There was nothing in the patch notes that I noticed regarding a change to the respawns.Ugh
Charles Boirelle
International Bond Fund
#343 - 2016-11-17 03:36:29 UTC
My client just has a white screen with "Checking GUI version" in the top left corner. I've looked online and tried multiple solutions but none worked. I submitted a support ticket 5 days ago but I have not heard anything back yet. Even if the solution would take time it would be nice to at least hear some response......
Firethiel
Diagnostic Open Solutions
#344 - 2016-11-17 05:33:30 UTC
I have seen similar issues, here is the description of the issue:

I had this charachter and two other on additional training as last time logged 2 weeks ago. All skill queues were full and running. As I logged in yesterday (15.11) none of the skills a started progressed, as they were paused, but they weren't. The training just now started from the beginning - the skill that was first in the queue since login.

Hopefully you can fix this issue, as it seems that many players lose the skill points despite paying and using PLEX. Thanks.
Les Lebreos
Frog Morton Industries
#345 - 2016-11-17 06:55:41 UTC
Same position as a lot of you - 3 accs - main ok - 2nd and 3rd accounts I tried pre patch to change email addresses to my now main address - both had email change in progress message before patch. One account I was able to get the messages post patch and have now successfully changed over email - I think.....
the 3rd account I have received no emails at all into its linked email despite being the same as my 2nd account. On trying to log in to my eve offline account I just get blocked by a an email verification message has been sent to "email blah" message. I raised ticket 2 days ago and have sent "I still need assistance" replies and heard a big fat zero.....
I know you lot are probably doing your best but really should you have forced this change with so little notice and not making sure your customers had time and pre verification their accounts were ok before applying the big account nerf bat??

So to reiterate one account is not sending the verification mails to an email account I have had verification emails TO AND HAVE ACCESS..... not in spam junk etc and this happens to be the account I am having most fun in at the moment - well was..... I have resisted urge to sent more than two support tickets I have tried account recovery - impossible without emails being sent / received and have only received bulk email replies from original 2 tickets no replies from I need assistance. Please speed up your Hamsters - I hope none are hurt in the fixing of this response - another frustrated customer losing paid for game time and escapism....
Ruthbar
Maglev Communication Corp
#346 - 2016-11-17 07:14:34 UTC  |  Edited by: Ruthbar
Day 2 after the patch/upgrade/expansion.

I have intentionally not been very active over the last days to let things settle. I came across a couple of more things that I find counter intuitive and /or bad now.

1) Looking at the info window of an item, I found it not easy to see immediately if i can use it or not. I had to pull up the info of an item I can definitely NOT use to see the difference. Yes, I can see the blue skill book item next to the picture of an item but still, the list of requirements somehow looks strange to me.

2) On an industry job (invention in this case) in the upper part of the window you have the input on the left, the BPO/BPC in the middle and the skills required just below that. The skill level display is equally counterintuitive like the requirements display on the item information. Clicking on the skill book only displays the min skill required but I can not actually see the level of skill i have.

3) The fitting window does no longer show powergrid and cap use when hovering over a module. The above two are probably just a matter of getting used to but this is seriously bad. Please change that again so i can see easy it will fit or not. And no, I do not want to click any further that that for a simulation etc, this needs to be there just like it was before without further clicking trough 'added functionality'

Thanks
Ruthbar

PS: I am just shipping stuff around and again find it extremely annoying to have to look at items with this ugly yellow/gold frame around the icon. Fine to show that to alphas but I dont want to see that at all, its ugly !
Ueli Toni
Center for Advanced Studies
Gallente Federation
#347 - 2016-11-17 09:55:33 UTC
as the ticket system is thoroughly ignored and the known issues do not cover it, i'll ask again here:

the problem with "unsupported" email addresses, is there an update?

i'm not asking for much, acknowledge there is a problem and an estimate on resolution? this is a breaking defect in your software and i seriously don't understand how this can persist for 48h.

PS: just remove your blacklist for "bad" local parts. in all seriousness, it's not your job to tell anyone what their email address should contain. banning "admin" as a local part is just ridiculous.
CCP Goliath
C C P
C C P Alliance
#348 - 2016-11-17 12:15:08 UTC
Hulk Miner wrote:
CCP Goliath wrote:
Hulk Miner wrote:
Moac Tor wrote:
Nerath Naaris wrote:
Just logged in after downloading the Patch and my current skill (Small Blaster Spec V) apparently reset itself to zero (9 days 18 hours etc. till completion), whereas I actually should have it about half done (4 days etc. left).

Anyone else with that problem?[

I've lost over a month of skill training on two alts which had the dual character training active on. It seems the skills were lost from the last time the skill queue was updated. As I hadn't logged onto these accounts for a while I've lost a good chunk of skill (over a month on one of the characters).

Support ticket has been logged.


check your other skills as the skillpoints seem to have jumped onto another completed skill. I have 548k skill points on a 256k skill on one character.


Which skill? Did you submit a bug report? Would love to see a screenshot of what your UI is telling you so we can compare it with the server records.


Yes I submitted bug reports for characters affected. The skill was Small Energy Turret lvl 5 which has 548,431 skill points of 256,000 assigned to it - Char name = Corsomini


Could you EVEMail me the EBR number of the bug report? Can't find it searching character or user.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
Valencia Blackheart
Epicentre Syndicate
#349 - 2016-11-17 13:24:19 UTC
Still missing my bio, although I guess you guys are working on some way of restoring these to all the people affected?

Totally Inconspicuous and Definitely Not A Pirate
Geronimo McVain
The Scope
Gallente Federation
#350 - 2016-11-17 14:45:14 UTC
I wanted to train some Navigation skills. window showed 9/13. I located which are missing and bought them. I injected 2 skills. Couldn't inject the last skill because I already injected it, pre Expansion, but didn't train it. The problem was that it didn't show up. After injecting 2 skills the Counter went up from 9/13 to 12/13. Something was not showing.
I must admit that I didn't check it I already had the skill while shopping.
CCP Claymore
C C P
C C P Alliance
#351 - 2016-11-17 14:58:35 UTC
Valencia Blackheart wrote:
Still missing my bio, although I guess you guys are working on some way of restoring these to all the people affected?


Hello,

We tried running the fix at downtime, but it does not appear to have worked properly.

We are looking into why and resolving the issues. Lost bios from the period we were deleting them to the period we deployed the character sheet fix should be restored soon. This was roughly a period of 2.5 hours after Ascension downtime.

Apologies for the inconvenience.

Quality Assurance Analyst Team Psycho Sisters
Stefan Cel Mare
Rise Of Exiles
Shadow Ultimatum
#352 - 2016-11-17 15:12:16 UTC
Industry Job history canot be accesed. when will this be fixed and why isn't listed in known issues ?
Josef Djugashvilis
#353 - 2016-11-17 15:15:50 UTC  |  Edited by: Josef Djugashvilis
I pay an annual sub to have access to the game.

Right now I do not have access due to CCP - well, not enabling me to have access - useless verification codes.

One side is not keeping to the deal, come on CCP - you broke it, you fix it.

Pretty please :)

Edit, just got in from work, updated Eve, got verification code - it worked !

Thank you CCP.

Extra edit. My main account was able to log in with the verification code - tried to log in with my subsidiary account, new verification code - back to verification code not working - oh well, one of two working is better than none of two working...

This is not a signature.
CCP Lebowski
C C P
C C P Alliance
#354 - 2016-11-17 15:18:17 UTC
Stefan Cel Mare wrote:
Industry Job history canot be accesed. when will this be fixed and why isn't listed in known issues ?
Habakuk and I have investigated this but we're unable to reproduce the issue, nor have we seen any other reports about it. It may be that theres something strange happening with your character specifically, could you please attempt to access it again and then (without logging out) submit a bug report in game from the F12 menu.

Thanks a ton!

CCP Lebowski | EVE Quality Assurance | Team Five-0

@CCP_Lebowski

Stefan Cel Mare
Rise Of Exiles
Shadow Ultimatum
#355 - 2016-11-17 15:24:47 UTC
CCP Lebowski wrote:
Stefan Cel Mare wrote:
Industry Job history canot be accesed. when will this be fixed and why isn't listed in known issues ?
Habakuk and I have investigated this but we're unable to reproduce the issue, nor have we seen any other reports about it. It may be that theres something strange happening with your character specifically, could you please attempt to access it again and then (without logging out) submit a bug report in game from the F12 menu.

Thanks a ton!

i cleared cache and same thing. tryed with another alt and same thing

job history wont show up. it shows active jobs.

i also discovered that is only for manufacturing. ME/TE/copy/invention all work
Cpt Saitama
Federal Navy Academy
Gallente Federation
#356 - 2016-11-17 15:25:26 UTC  |  Edited by: Cpt Saitama
Can you please respond my ticket? I had been waiting since release day for play...
CCP Lebowski
C C P
C C P Alliance
#357 - 2016-11-17 15:26:41 UTC
Stefan Cel Mare wrote:
i cleared cache and same thing. tryed with another alt and same thing

job history wont show up. it shows active jobs.

i also discovered that is only for manufacturing. ME/TE/copy/invention all work
Ok thanks for the extra info, what's the ID of your bug report? :)

CCP Lebowski | EVE Quality Assurance | Team Five-0

@CCP_Lebowski

Stefan Cel Mare
Rise Of Exiles
Shadow Ultimatum
#358 - 2016-11-17 15:28:49 UTC
CCP Lebowski wrote:
Stefan Cel Mare wrote:
i cleared cache and same thing. tryed with another alt and same thing

job history wont show up. it shows active jobs.

i also discovered that is only for manufacturing. ME/TE/copy/invention all work
Ok thanks for the extra info, what's the ID of your bug report? :)

EBR-99888 just submitted
Sul Glass
Fat Dragon Mining Co.
Darwinism.
#359 - 2016-11-17 15:56:00 UTC
Sul Glass wrote:
Bug.

Minor Blood Annex.

2nd room. Cathedral. Does not appear on overview. can not manually target.

Therefore can not complete this complex.

Thank you for looking at this.

Sul.



Fixed . Thank you.

Sul
CCP Lebowski
C C P
C C P Alliance
#360 - 2016-11-17 16:18:34 UTC
Stefan Cel Mare wrote:
EBR-99888 just submitted
Got it, and worked out the problem, seems like you and your alt have some old jobs that are in a slightly strange state, and the window isn't designed to cope with them. Thanks so much for the report, we'll try and get this sorted!

CCP Lebowski | EVE Quality Assurance | Team Five-0

@CCP_Lebowski