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Issues, Workarounds & Localization

 
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I keep crashing/logging out.

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Glijaron
Hell In A HandBasket Syndicate
#121 - 2012-04-17 11:44:13 UTC
Aethraen Azizora wrote:
Guess he's sick... My best friend's sister's boyfriend's brother's girlfriend heard from this guy who knows this kid who's going with a girl who saw CCP Mort pass out at 31 Flavors last night. I guess it's pretty serious.

(Random question: why is there no CCP Bueller? There totally needs to be one...)


One of the best movies!... Ever! Lol
Alex Sinai
Doomheim
#122 - 2012-04-17 17:52:27 UTC
Same here. Random lockup and only via Task Manager exits with exe crash. Never happen before, started today. No changes to system and hardware tests are ok. Run everything else good only EVE crashed 4 times already. Exited the game since playing like that not possible.

Don't let them fly safe!
Tokra Jolona
ORE-TECH
#123 - 2012-04-17 21:09:21 UTC
Client has been working fine before today, had no issues.

Just tried to log on today and the client closed 3 times before I could even get in game. Now the client won't even get past logging in on my character before it closes.

What is going on!?
Aethraen Azizora
Squirrels Inc.
#124 - 2012-04-17 21:16:04 UTC
Tokra, Alex: when your client crashes, is it because you've lost connection to the server? Have you run PingPlotter to check your connection? It sounds like your issues might be something different than what we've experienced.
Linolea Austrene
0.0 Massive Dynamic
Pandemic Horde
#125 - 2012-04-17 22:35:51 UTC
Been running sans Battleping for a couple of hours, and despite going through the ebil 204.245.38.42 the game seems to be holding up, 300-400 pings notwithstanding, but that's pretty much par for the course in Perth, Australia.

Will keep an eye on the situation. Would be good to know whether CCP did anything or whether this is just dumb luck.
Kuehnelt
Devoid Privateering
#126 - 2012-04-18 02:00:24 UTC
Texas. No problems at all a year ago. Since I created this account, on the same computer, with the same connection, I've just lived with knowing that I'll disconnect 10-20 times a night. DCing hasn't killed me yet, at least.
Bending Unit 22
The Asteroid is Depleted
#127 - 2012-04-19 11:43:26 UTC
Back to these as the last 4 hops for the last couple of days...

204.245.39.42
srv245-e.ccp.cc [87.237.36.245]
srv248-e.ccp.cc [87.237.36.248]
srv200-g.ccp.cc [87.237.38.200]

Pings aren't as good as the previous one with only 2 ccp.cc jumps, but it hasn't bumped me once yet, so I'm happy :)

Got an email from CCP support saying they were working with their provider, so looks like they might have nailed it... hopefully.
Sri Nova
Sebiestor Tribe
Minmatar Republic
#128 - 2012-04-20 06:36:37 UTC
Also getting disconnected . used to have solid play sessions on a regular basis logged into day and was almost immediately disconned. logged in again got into station went check my mail disconned again. so it looks like it is getting worse.
Linolea Austrene
0.0 Massive Dynamic
Pandemic Horde
#129 - 2012-04-20 09:04:45 UTC  |  Edited by: Linolea Austrene
Problem is back gain ... Battleping will expire in a few days and so will my subs to EVE if the problem persists.

I also note 204.245.39.42 is in the route.
Rykuss
KarmaFleet
Goonswarm Federation
#130 - 2012-04-20 10:17:35 UTC  |  Edited by: Rykuss
This started yesterday for me and many other people I talk with in-game. I had one random disconnect yesterday. Now I can't stay logged on for more than a few minutes. Eve mail, ships window, markets, pretty much any info window refuses to load. Evemon and other apps I use also lose connection. Surfing the interwebs and playing other games works fine.

You, too, can be a Solid Gold dancer.
Ueberlisk
The Hatchery
RAZOR Alliance
#131 - 2012-04-20 11:50:31 UTC
I have also been experiencing random timeouts/disconnects for about a week now. *bump*
Bibil
EVE University
Ivy League
#132 - 2012-04-20 21:26:43 UTC
Im having issues also and i am based in the UK.i log into the game and all looks ok,then the game seems to hang for about 4 minutes then crashes.I have looged into the game about 18 times today and every time i get disconnected,i have tried direct cable wiring but still get disconection,i have contacted my service provided and they say all is fine on their end,i have te believe them on that because i have no problems running multi clients on other MMORPG.The fault must lie with eve,and i pay for 2 accounts which i will be dropping if something is not sorted out.This has been going on for months now and i have also lost ships in game due to the crashes
Fel Regal
lnterBus
#133 - 2012-04-21 06:21:36 UTC
Yup.. happening to me too.. and a friend... over the last 5 days we've both been regularly crashing.
Glijaron
Hell In A HandBasket Syndicate
#134 - 2012-04-21 08:47:03 UTC
Well all was good for a few days anyway... After the last couple days a a corp mate and I have been experienceing the random disconnects. The same as it was about a week ago, these random disconnects make the game almost uplayable due to being just that... Random.

Tracert and Pingplotter will be posted soon. I knew I held off thanking CCP for fixing this for a reason Roll
We really need it sorted and I really don't believe it happens to people just in AU.
Aethraen Azizora
Squirrels Inc.
#135 - 2012-04-21 12:06:21 UTC
Hmmm... While PingPlotter shows me that the hamsters at 204.245.39.42 are tired again – the ping spikes on that hop and the ccp hop that follows (I think they're using reconditioned hamsters) – I haven't lost my connection at all over the past couple of days. Even without BattlePing.

It's all just so inconsistent.
AshenShugar01
Federal Navy Academy
Gallente Federation
#136 - 2012-04-21 12:12:36 UTC
Last two days random DC's.

Clients work fine, then sometimes there seems to be a lag spike or hang in the client server relationship then i either DC or it comes right. I often lose either one or two clients.

I often get the 'you have been logged out of audio chat' message (what audio chat btw? I dont use EVE voice) then within a minute directional scanner doesnt work. Then i have to wait 20-30 seconds before i either crash or it comes right.
Glijaron
Hell In A HandBasket Syndicate
#137 - 2012-04-21 12:25:03 UTC
Aethraen Azizora wrote:
Hmmm... While PingPlotter shows me that the hamsters at 204.245.39.42 are tired again – the ping spikes on that hop and the ccp hop that follows (I think they're using reconditioned hamsters) – I haven't lost my connection at all over the past couple of days. Even without BattlePing.

It's all just so inconsistent.


Inconsistent is right... Was having a good 'ol time until these disconnects started again.

Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms BoB.iiNet [10.1.1.1]
2 9 ms 8 ms 9 ms nexthop.nsw.iinet.net.au [203.215.17.248]
3 8 ms 9 ms 8 ms te1-1.syd-ult-bdr2.iinet.net.au [203.215.16.24]

4 9 ms 9 ms 9 ms te1-2.syd-ult-bdr1.iinet.net.au [203.215.20.146]

5 8 ms 8 ms 8 ms xe-1-1-0-0.syd-ult-core1.iinet.net.au [203.215.2
0.30]
6 9 ms 9 ms 9 ms 26629.siko06.cu.reach.com [134.159.126.45]
7 10 ms 9 ms 9 ms i-0-7-1-0.sydo-core02.bi.reach.com [202.84.223.1
]
8 149 ms 148 ms 148 ms i-0-0-0-0.1wlt-core01.bx.reach.com [202.84.141.1
46]
9 195 ms 195 ms 194 ms i-1-2.eqla01.bi.reach.com [202.84.251.174]
10 191 ms 191 ms 194 ms gblx-peer.eqla01.pr.reach.com [134.159.63.202]
11 429 ms 427 ms 414 ms 204.245.39.42
12 331 ms 330 ms 331 ms srv245-e.ccp.cc [87.237.36.245]
13 334 ms 332 ms 331 ms srv248-e.ccp.cc [87.237.36.248]
14 330 ms 330 ms 330 ms srv200-g.ccp.cc [87.237.38.200]

Trace complete.

Hop 11 at that dreaded IP, it hangs for about 4 to 5 seconds cursor blinking. I think they put a not so fresh hampster in that wheel.
Mr McClane
Doomheim
#138 - 2012-04-21 12:48:40 UTC  |  Edited by: Mr McClane
The past 2 days i have had this issue. Eve drops out and unable to ping the server for a short period, once the eve client restarts am able to connect straight away. Has been fine up till then.

This is the route i am using.

Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 28 ms 28 ms 29 ms nexthop.nsw.iinet.net.au [203.215.17.248]
3 28 ms 28 ms 28 ms te1-1.syd-ult-bdr2.iinet.net.au [203.215.16.24]

4 28 ms 29 ms 29 ms te1-2.syd-ult-bdr1.iinet.net.au [203.215.20.146]

5 28 ms 28 ms 28 ms xe-1-1-0-0.syd-ult-core1.iinet.net.au [203.215.2
0.30]
6 29 ms 28 ms 29 ms 26629.siko06.cu.reach.com [134.159.126.45]
7 30 ms 29 ms 30 ms i-0-7-1-0.sydo-core02.bi.reach.com [202.84.223.1
]
8 167 ms 167 ms 167 ms i-0-2-0-0.1wlt-core01.bx.reach.com [202.84.140.2
1]
9 212 ms 212 ms 212 ms i-1-2.eqla01.bi.reach.com [202.84.251.174]
10 231 ms 261 ms 218 ms gblx-peer.eqla01.pr.reach.com [134.159.63.202]
11 351 ms 350 ms 350 ms 204.245.39.38
12 349 ms 348 ms 348 ms srv248-e.ccp.cc [87.237.36.248]
13 350 ms 350 ms 350 ms srv200-g.ccp.cc [87.237.38.200]

Trace complete.



EDIT: Looks like this has been resolved, getting 305ms pings now and no more drop outs.
Kassand
The Scope
Gallente Federation
#139 - 2012-04-22 00:49:05 UTC
Also getting disconnects. Also IINET Australia


Tracing route to eveonline.com [87.237.39.92]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms iConnectAccess624w [192.xxx.xxx.xxx]
2 14 ms 14 ms 14 ms nexthop.tas.iinet.net.au [203.215.13.247]
3 23 ms 15 ms 15 ms bundle-ether2.hba-pipe-bdr2.iinet.net.au [203.215.13.42]
4 40 ms 40 ms 39 ms ge4-1.mel-pipe-bdr2.iinet.net.au [203.215.20.38]
5 39 ms 39 ms 38 ms xe-0-1-0-0.syd-mas-core1.iinet.net.au [203.215.20.106]
6 39 ms 39 ms 62 ms ae0.syd-ult-core1.iinet.net.au [203.215.20.110]
7 39 ms 45 ms 54 ms unknown.net.reach.com [134.159.126.189]
8 44 ms 48 ms 41 ms i-0-7-1-0.sydo-core02.bi.reach.com [202.84.223.1]
9 175 ms 176 ms 178 ms i-0-2-0-0.1wlt-core01.bx.reach.com [202.84.140.21]
10 180 ms 182 ms 222 ms i-3-4.eqla01.bi.reach.com [202.84.251.154]
11 218 ms 232 ms 213 ms gblx-peer.eqla01.pr.reach.com [134.159.63.202]
12 356 ms 348 ms 356 ms 204.245.39.38
13 314 ms 319 ms 316 ms srv248-e.ccp.cc [87.237.36.248]
14 337 ms 338 ms 356 ms srv92-h.ccp.cc [87.237.39.92]

Trace complete.
Bending Unit 22
The Asteroid is Depleted
#140 - 2012-04-22 02:11:21 UTC
Yep, problem definitely isn't fixed... getting disconnects again today :(