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Issues, Workarounds & Localization

 
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Update to the Launcher and the repair tool - Fix inside!

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TheBlackTruth
The Scope
Gallente Federation
#521 - 2014-02-28 06:03:31 UTC
I managed to get onto Eve on another computer so I can update my training queues; I still lost days of training time though. And even more days have passed that I've paid for during which I can't play Eve... No response on petition or here on the forums... Paying >$200 a year for my two accounts I really expect a higher standard of customer service than this.
Becka Periakias
Perkone
Caldari State
#522 - 2014-03-03 06:41:29 UTC
I'm in the same boat. Have lost two days of training time by not being able to log in.
Only thing done to my computer recently: I installed Skyrim, which required that I run through hoops to validate Steam (last time I used Steam for anything I had a different physical address, different IP address).
Skyrim and Eve both were running just fine on my computer. Next day, launcher does not work.
Type in pasword, click login, nothing happens.
Reinstalling the launcher didn't fix the problem. The repair tool in Eve also did nothing.
the bin/eve.exe trick looks promising, I'll try that next time I have some time at home.
I also have a good install saved to a USB hard drive, but I haven't had the time to try a complete uninstall/reinstall from by backup copy. Been holding off on that as its about a month old (right after the most recent big expansion).

Oddly enough, I could not log into the forums from home either. Got a "waiting on (web address for forums)" message. Logged in from work computer just fine.
Almethea
Trans Stellar Express
#523 - 2014-03-03 16:00:04 UTC
The launcher ... nearly 2 year and still crashing for some of us ...

there's so many thing to fix in eve.... and they fix forum ! GJ! but ok i like it !

CCP Fozzie : AFK cloaking, however, is an entirely social form of power
Becka Periakias
Perkone
Caldari State
#524 - 2014-03-03 19:20:09 UTC
Confirming that today, I was able to log in to Eve finally.
Logging in using C:\Program Files (x86)\CCP\Eve\bin\ExeFile.exe is what did the trick for me.
Clicking ExeFile.exe brings up the old once-familiar pre-launcher log in screen.
Asks if you want to update. i clicked "no" and then i got an "incompatible version' error.
Tried again, this time clicked "yes' to "do you want to update".
That took me through about 40 mb of updating. Win update files and launcher updates.
Ended up at the launcher screen again .. but this time it looked different (different background image).
Better yet, this time launcher worked!
Sintiar Loffwagea
The Scope
Gallente Federation
#525 - 2014-03-03 23:59:21 UTC
how annoy launcher . it's pitch me off . working depend on luck WTF
Becka Periakias
Perkone
Caldari State
#526 - 2014-03-06 22:12:24 UTC
Yeah, and now today the launcher is not working again.
Was working fine, until I tried to start the game today, and launcher loaded up a patch.
After patching, launcher won't go into game.
And now the exefile under the bin folder won't work either.
Oddly enough, I also cannot log into the Eve forums from home now.
When launcher is not working, I also cannot log into the forums (doesn't work in IE, Firefox and Chrome)
But browsers seem to work fine otherwise and no other programs on my computer are acting strangely.
Very odd.
Becka Periakias
Perkone
Caldari State
#527 - 2014-03-11 23:02:09 UTC
Thanks to all who offered help.
My Eve Launcher is now working better than ever!
The two things I did:
Downloaded newest version of Internet Explorer.
I had stopped using IE as my personal browser, but apparently Eve prefers it.
Once new IE was installed, I clicked on Internet Options and made sure eveonline.com was designated as a Trusted site,
and I set security for eveonline.com at medium settings.
I also adjusted a setting in Windows Firewall. Eve.exe was already listed as an allowed program. But where there are two options, private and public, most of my programs had both checked. Eve only had the "private" box checked. I added a "public" checkmark as well next to Eve.
Now the launcher loads up like it's supposed to work.
mrrabit
Brutor Tribe
Minmatar Republic
#528 - 2014-03-15 07:33:03 UTC
I had issues with launcher too.
it freezes at the slide of the login fields or it said client validation att 33,4%

i fixed it by going to c:\Program Files (x86)\CCP\EVE\launcher\cache
and remove browsercache checksums and client_validation.
when i launched the eve launcher it started a new client validation and worked after that.

hope this helps somebody else.

Mrrabit

p.s. Fly safe
MrsBlood TheBloods
Viziam
Amarr Empire
#529 - 2014-03-16 18:24:40 UTC
I have issues with the launcher also. I have reinstalled the game twice. I have wiped my computer and still no fix have updated the repair tool. Ran the repair tool and still no fix the launcher still doesn't respond when I run it. I had no problems until now. I have not found a ESET file.
MrsBlood TheBloods
Viziam
Amarr Empire
#530 - 2014-03-16 18:50:29 UTC
Mrrabit that fixed my launcher problems thank you sir. Only lost a few days of experience on a couple of toons.
CCP Atropos
C C P
C C P Alliance
#531 - 2014-03-24 10:49:00 UTC
mrrabit wrote:
I had issues with launcher too.
it freezes at the slide of the login fields or it said client validation att 33,4%

i fixed it by going to c:\Program Files (x86)\CCP\EVE\launcher\cache
and remove browsercache checksums and client_validation.
when i launched the eve launcher it started a new client validation and worked after that.

hope this helps somebody else.

Mrrabit

p.s. Fly safe

You can achieve the same from within the EVE Launcher itself, by opening the settings cog, and switching to the Cache tab, and choosing Clear all cached data.
EvgenI De9
Viziam
Amarr Empire
#532 - 2014-03-25 11:26:11 UTC
IndiGRay
The Scope
Gallente Federation
#533 - 2014-03-25 12:56:22 UTC
There was an issue with parsing this post's BBCode
EvgenI De9
Viziam
Amarr Empire
#534 - 2014-03-25 14:27:19 UTC
And what was in the end ??
EvgenI De9
Viziam
Amarr Empire
#535 - 2014-03-25 16:51:10 UTC
aaaaaaaaaaa!!!!!! where is the PATCH???
TheBadMan
Deep Core Mining Inc.
Caldari State
#536 - 2014-04-04 11:49:13 UTC
CCP Atropos wrote:
mrrabit wrote:
I had issues with launcher too.
it freezes at the slide of the login fields or it said client validation att 33,4%

i fixed it by going to c:\Program Files (x86)\CCP\EVE\launcher\cache
and remove browsercache checksums and client_validation.
when i launched the eve launcher it started a new client validation and worked after that.

hope this helps somebody else.

Mrrabit

p.s. Fly safe

You can achieve the same from within the EVE Launcher itself, by opening the settings cog, and switching to the Cache tab, and choosing Clear all cached data.


That did not work for me.
I tried your way via the launcher rather than manually. BAD idea, it didn't work and i disregarded that fix altogether. Luckily after frustrating all my other options and at the point of just deleting it all and walking away I had one last look at this thread and thought i'd try the manual deletion of those files as per mrrabit's post and it totally fixed the problem.

Thank you mrrabit
Foxstar Damaskeenus
why did i join this corp
Not Purple Shoot It.
#537 - 2014-04-26 11:47:42 UTC
mrrabit wrote:
I had issues with launcher too.
it freezes at the slide of the login fields or it said client validation att 33,4%

i fixed it by going to c:\Program Files (x86)\CCP\EVE\launcher\cache
and remove browsercache checksums and client_validation.
when i launched the eve launcher it started a new client validation and worked after that.

hope this helps somebody else.

Mrrabit

p.s. Fly safe



this just worked for me, i had selected the clear cache from the launcher right before downtime and it stuck after dt, this fixed ot thanks

"[this thread] is a cesspit of trolling and flaming" ISD Buldath
Old Blue Lady
#538 - 2014-04-29 02:25:09 UTC  |  Edited by: Old Blue Lady
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Deucaliona
Penumbra Institute
#539 - 2014-04-30 00:35:18 UTC
Launcher fails, which wasn't really a big thing for me. I've been used to that happenign for quite some time. So i goto launch from the /bin folder, this fails as well. Ran the repair tool several times and all failed. That is something new for me- not being able to log in at all.
Emi T'ey
Perkone
Caldari State
#540 - 2014-04-30 00:58:25 UTC
Am in precisely the same boat.

Patching failed at around 30%, ran repair (didn't help), reinstalled client ... same problem.

Rinse, repeat (just to be sure) and same story.

Heeeelp :)