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Update to the Launcher and the repair tool - Fix inside! First post First post
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Masterkane420

Black Omega Security

Minmatar Fleet Alliance

Likes received: 0

#201 - 2012-03-27 19:50:54 UTC

Sorry if this is covered, but ive been trying to find the solution for 2 days now.

My PC likes to switch off randomly. The other day it did it during loading up of eve.... I couldnt get the launcher to run, or the repair tool to fix it. i spent a day downloading e

Today, same thing happens. PC switches off randomly, stupid eve launcher breaks agai

So, rather than spend a day downloading again, and loosing all my data yet again..... can someon tell me if this all means something, and if there is a way to fix it? Please and thanks.

note... ok, i cant post the error (exception) because its HTNL or something.

Masterkane420

Black Omega Security

Minmatar Fleet Alliance

Likes received: 0

#202 - 2012-03-27 19:59:19 UTC

Zefyr Tarquinas wrote:

CrackedMirror wrote:

EDIT: FOUND A FIX!
Found a workaround if you're on a PC or any kind of Windows Platform.
On your computer go to:
Computer (C:) > Program Files > CCP > Eve > bin
Scroll all the way down and locate the Eve logo that says "ExeFile"
Double click and somehow it miraculously bypasses that stupid launcher and takes you to the log in screen.
Good luck to everyone and fly safe.

Not working for me.

Thanks!!!!! I was on the verge of some serious uninstall and unsubscribe emo there. bit annoying I need to do this to get the game to play though. Anyone know how to delete the launcher and reinstall it without loosing the whole game?

Caldari Provisions Caldari State 103
Omega Flames Caldari Provisions Caldari State Likes received: 103	#203 - 2012-03-29 04:03:10 UTC For those using Kaspersky Internet security you must pause protection (yes that means your computer will have 0 protection from virus' and hacking) in order for the launcher to connect to ccp's servers.....personally I'm not entirely sure eve is worth my money anymore because I sure as hell should not have to disable my firewall to play your game.

Xilonen

Pimp My Cap

Likes received: 0

#204 - 2012-03-29 10:55:16 UTC

Hi, Same issue with me this morning, on windows XP 64bit

ran the repair util, did its magic, download 44Meg file, then at the end came up with the following error.log completed successfully, and yep ESET network was disabled, for the entire process, the launcher fails with not supported error message on 64-bit applicaion.

Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"

????

can we get back to no launcher again.

ty

Hans Roaming

The Scope

Gallente Federation

Likes received: 4

#205 - 2012-03-29 12:21:29 UTC

XP SP3

Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 135, in _DownloadPart
File "zsync\readFromUrl.pyc", line 247, in ReadRemoteData
File "zsync\readFromUrl.pyc", line 231, in GetSocket
File "zsync\readFromUrl.pyc", line 47, in GetSocket
File "urllib2.pyc", line 126, in urlopen
File "urllib2.pyc", line 391, in open
File "urllib2.pyc", line 409, in _open
File "urllib2.pyc", line 369, in _call_chain
File "urllib2.pyc", line 1173, in http_open
File "urllib2.pyc", line 1144, in do_open
File "httplib.pyc", line 1025, in getresponse
File "httplib.pyc", line 401, in begin
File "httplib.pyc", line 365, in _read_status
BadStatusLine: ''

No handlers could be found for logger "zsync"

Have to now download the client and do full install since about 4 big patches ago.

United Evian Peace Corp Ice.Road.Truckers. 16
Chin Hakonen United Evian Peace Corp Ice.Road.Truckers. Likes received: 16	#206 - 2012-03-29 15:26:14 UTC \| Edited by: Chin Hakonen The title of this Sticky is misleading ... "THERE IS NO FIX" I HAVE DOWNLOADED THE CLIENT AT LEAST 5 times and REINSTALLED IT OVER AND OVER. IF NOT FOR THE SUBSCRIPTION I WOULD JUST DROP PLAYING THIS EVE OFFLINE. EVEN PATCH FILES SENT BY OTHER PLAYERS DON"T WORK WHILE THEIR SEEMS TO WORK FINE HAHA. Peace is the way of my war.

KanashiiKami

Likes received: 120

#207 - 2012-03-29 16:03:48 UTC

#9Posted: 2012.03.28 22:46 | Report
im not sure if this work around has been stickied .... here goes ...

if your launcher does not update client properly .... or it says client is updated ... but eve does not run ...

1) clear bulkdata (some how there are some instances where old bulk data n new patch data can become cross corrupted)
2) off antivirus (some may have to off firewall)
3) off any other internet service (not sure abt this 1)
4) run repair
5) run evefile.eve direct (take note the error) ... not the launcher.exe (note that launcher somehow is unable to detect if the game client is fully patched or not ...)
6) repeat process 4-5. until evefile does not return a error report and actually runs.

7) return back your other programs to service (ie --> antivirus, torrenters, etc etc)

cheers
K

WUT ???

Graanvlokkie

Interspacial Specialists

Likes received: 3

#208 - 2012-03-29 18:36:32 UTC

Graanvlokkie wrote:

I launched the game yesterday, after taking a four day break from trying to fix my problems with the launcher looping at 25%, and everything worked perfectly.

Thank you CCP.

I am now only hoping that there is not going to be any more issues once a new patch is deployed.

I take all the good things I said back.

The game was working, I resub my one account, CCP takes my money, CCP launches a new patch, and now my problems start again! I am unsubbing the account again now.

An hour per day devoted to getting a game to work?

Does CCP even acknowledge that there is a problem? They have been silent for a long time on the error. Are they looking for a fix?

0August0

Gooch Unlimited

Likes received: 29

#209 - 2012-03-30 02:19:15 UTC

Really CCP? Again? Roll

This monumental testament to incompetence that you call a game launcher has already cost me an entire week of lost playing time (with no compensation I might add) and now it's happening again. Is this going to happen every time you patch the game from now on or will you people finally get your heads out of your 5th point of contact before you drive all your customers away for good?

Fix your game.

Hans Roaming

The Scope

Gallente Federation

Likes received: 4

#210 - 2012-03-30 11:55:30 UTC

Do the launcher, repair dance again and repair says it can't add blocks, even when I delete the files in question and all it has to do is copy them to the eve dir.

log error is:

Exception in thread Thread-3:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 135, in _DownloadPart
File "zsync\readFromUrl.pyc", line 247, in ReadRemoteData
File "zsync\readFromUrl.pyc", line 231, in GetSocket
File "zsync\readFromUrl.pyc", line 47, in GetSocket
File "urllib2.pyc", line 126, in urlopen
File "urllib2.pyc", line 391, in open
File "urllib2.pyc", line 409, in _open
File "urllib2.pyc", line 369, in _call_chain
File "urllib2.pyc", line 1173, in http_open
File "urllib2.pyc", line 1144, in do_open
File "httplib.pyc", line 1025, in getresponse
File "httplib.pyc", line 401, in begin
File "httplib.pyc", line 365, in _read_status
BadStatusLine: ''

Exception in thread Thread-6:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 135, in _DownloadPart
File "zsync\readFromUrl.pyc", line 247, in ReadRemoteData
File "zsync\readFromUrl.pyc", line 231, in GetSocket
File "zsync\readFromUrl.pyc", line 47, in GetSocket
File "urllib2.pyc", line 126, in urlopen
File "urllib2.pyc", line 391, in open
File "urllib2.pyc", line 409, in _open
File "urllib2.pyc", line 369, in _call_chain
File "urllib2.pyc", line 1173, in http_open
File "urllib2.pyc", line 1144, in do_open
File "httplib.pyc", line 1025, in getresponse
File "httplib.pyc", line 401, in begin
File "httplib.pyc", line 365, in _read_status
BadStatusLine: ''

Exception in thread Thread-4:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 135, in _DownloadPart
File "zsync\readFromUrl.pyc", line 247, in ReadRemoteData
File "zsync\readFromUrl.pyc", line 231, in GetSocket
File "zsync\readFromUrl.pyc", line 47, in GetSocket
File "urllib2.pyc", line 126, in urlopen
File "urllib2.pyc", line 391, in open
File "urllib2.pyc", line 409, in _open
File "urllib2.pyc", line 369, in _call_chain
File "urllib2.pyc", line 1173, in http_open
File "urllib2.pyc", line 1144, in do_open
File "httplib.pyc", line 1025, in getresponse
File "httplib.pyc", line 401, in begin
File "httplib.pyc", line 365, in _read_status
BadStatusLine: ''

Exception in thread Thread-5:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 135, in _DownloadPart
File "zsync\readFromUrl.pyc", line 247, in ReadRemoteData
File "zsync\readFromUrl.pyc", line 231, in GetSocket
File "zsync\readFromUrl.pyc", line 47, in GetSocket
File "urllib2.pyc", line 126, in urlopen
File "urllib2.pyc", line 391, in open
File "urllib2.pyc", line 409, in _open
File "urllib2.pyc", line 369, in _call_chain
File "urllib2.pyc", line 1173, in http_open
File "urllib2.pyc", line 1144, in do_open
File "httplib.pyc", line 1025, in getresponse
File "httplib.pyc", line 401, in begin
File "httplib.pyc", line 365, in _read_status
BadStatusLine: ''

Exception in thread Thread-8:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 135, in _DownloadPart
File "zsync\readFromUrl.pyc", line 247, in ReadRemoteData
File "zsync\readFromUrl.pyc", line 231, in GetSocket
File "zsync\readFromUrl.pyc", line 47, in GetSocket
File "urllib2.pyc", line 126, in urlopen
File "urllib2.pyc", line 391, in open
File "urllib2.pyc", line 409, in _open
File "urllib2.pyc", line 369, in _call_chain
File "urllib2.pyc", line 1173, in http_open
File "urllib2.pyc", line 1144, in do_open
File "httplib.pyc", line 1025, in getresponse
File "httplib.pyc", line 401, in begin
File "httplib.pyc", line 365, in _read_status
BadStatusLine: ''

Off to download full client again.

Please return to your old codebase as this is painful, third time this week.

KanashiiKami

Likes received: 120

#211 - 2012-03-30 13:28:46 UTC

Hans Roaming wrote:

bro listen to me lol

dont DL new client. it WILL restart a patch process and it will "mess" up again.

1) off anti virus
2) off firewall (some may not need to do this
3) run the repair tool
4) it will tell you error encountered? yes ... re run it ... there is 1 instance i have to do it for OVER 30 times
5) goto CCP EVE BIN folder, run evefile.exe .... error reply = not fully repaired .... runs = bingo

RINSE n REPEAT step 3 n 4 n 5

WUT ???


KanashiiKami Likes received: 120	#212 - 2012-03-30 13:31:20 UTC why is this happening? i am lead to believe ... THERE is a problem in how data from CCp is not going into your EVE folder and it is not a fixed problem, it is intermittent running repair till the it randomly fixes has worked for me WUT ???

Graanvlokkie

Interspacial Specialists

Likes received: 3

#213 - 2012-03-30 17:20:46 UTC

I can update and launch the Eve client perfectly at my office using the office network / ISP. Problem solved I think! I bring it home and launch it, to find that CCP has deployed a new tiny patch! FFFUUUUU! No Eve for the weekend then for me.

Quote:

1) off anti virus
2) off firewall (some may not need to do this
3) run the repair tool
4) it will tell you error encountered? yes ... re run it ... there is 1 instance i have to do it for OVER 30 times
5) goto CCP EVE BIN folder, run evefile.exe .... error reply = not fully repaired .... runs = bingo

RINSE n REPEAT step 3 n 4 n 5

My repair tool tells me:

Quote:

Completed successfully. The EVE Online client was successfully repaired

downloadThreads = 5
whitelist = []
ignore = []
(1/7) Downloading index: Initializing ...
(1/7) Downloading index: 100.0%, 18.04 KB/18.04 KB, 3.08 KB/s, 00m01s
(2/7) Hashing files: Initializing ...
(2/7) Hashing files: 100.0%, 00m00s
Complete
Total Runtime: 0h00m20s

When I close it a pop-up then tells me "Errors Occurred. Se the log file .... for details".

But the log file doesnt exist, and no matter how many times I run the repair tool nothing changes.

Tasha Wong

Double Helix and Partners

Likes received: 1

#214 - 2012-03-31 11:09:23 UTC

Please don't ask me to download the Full Installer again just for a small patch. It takes me THREE DAYS to get the installer downloaded because ever since these latest changes, the downloads take forever.

Give us back a way to Manual Patch the client!

I will be happy to use the Launcher updater once it actually works. Until then, give us a way to at least log in. In the next 24 hrs, I will now have 2 accounts that I cannot change skills on.

Talisa Latarien

Dark Tempest Enterprises

Likes received: 31

#215 - 2012-04-01 11:29:42 UTC

My issue might not sound as serious as others' here, because the launcher seems to do what it is supposed to do, i.e. "launch" and "patch" the crap out of EVE... But I wouldn't be posting here if all was ok, would I? Blink

The fun part starts when some new patch arrives and I forget to run the repair tool after it gets applied. Client starts up, then BANG! Oops, I mean, BSOD. Windows keeps saying it's nVidia to blame, but, funny thing, when I do run repair, nothing like that happens. Eve just runs.

Now, the question remains, what's happening the moment some patching is done, that can be repaired by the repair tool without any serious downloads (repair tool doesn't even start any), and why does it happen EVERY PATCH?

Sylvia Tran

Sylvia Tran's Transporation Services

Likes received: 1

#216 - 2012-04-03 12:30:19 UTC

Launcher gave me a download data corrupt error. Disable ESET completely. Ran the latest repair.exe, but upon launching the game I get this in the error log:

283 2012.04.03 12:29:35:447 Verification failed: 'C:\Program Files (x86)\CCP\EVE\lib\evelib.ccp', crc:ffa29885, expected:b339b158.
284 2012.04.03 12:29:35:447 Failed to verify root:/manifest.dat
285 2012.04.03 12:29:35:448 5 : {2148073478:Invalid Signature.} in in unknown source: bad signature for file root:/lib/evelib.ccp, crc:ffa29885, expected:b339b158
286 2012.04.03 12:29:35:448 4 : {2148073478:Invalid Signature.} in in unknown source: bad signature for file root:/bin/blue.dll, crc:704ad977, expected:a7df2d70
287 2012.04.03 12:29:35:448 3 : {2148073478:Invalid Signature.} in in unknown source: bad signature for file root:/bin/_trinity_deploy.dll, crc:2cd25f7b, expected:120af97c
288 2012.04.03 12:29:35:448 2 : {2148073478:Invalid Signature.} in in unknown source: bad signature for file root:/lib/carbonstdlib.ccp, crc:4e3f5dfc, expected:475a9c14
289 2012.04.03 12:29:35:448 1 : {2148073478:Invalid Signature.} in in unknown source: bad signature for file root:/lib/carbonlib.ccp, crc:9fc45408, expected:e00c18ef
290 2012.04.03 12:29:35:448 0 : {2148073478:Invalid Signature.} in in unknown source: bad signature for file script:/compiled.code, crc:2b40089d, expected:80e80dc4

Kumori Masurao

Rage Innovations

Likes received: 1

#217 - 2012-04-03 12:30:28 UTC | Edited by: Kumori Masurao

KanashiiKami wrote:

Running Windows 7 here and the steps from K got the client running.

Don't bother with the new repair tool I don't think, mine was saying everything was good to go and it still produced errors trying to run the client.

I just did steps 1,2,4,5 & 6 and eventually it worked.

CCP your launcher is a bucket of c%#p.

Thanks for the tips K.


Chin Hakonen United Evian Peace Corp Ice.Road.Truckers. Likes received: 16	#218 - 2012-04-03 13:34:07 UTC \| Edited by: Chin Hakonen 1 What? It's been how many days since 15 Mar's Launch and we are still not patching right . Thanks CCP please refund us for the lost of time troubleshooting, re installing and repairing that crap you throw at us. RAN REPAIRS 12 TIMES FOR APPROX. 1 HR+, I THINK BY YOUR STANDARD CCP THIS IS ACCEPTABLE ? Peace is the way of my war.

Hiply Rustic

Aliastra

Gallente Federation

Likes received: 390

#219 - 2012-04-03 22:57:24 UTC

Rakka Daimyo wrote:

The repair tool does nothing when I try to use it. It just tells me an error occured and to view the error log as describe in this post.

https://forums.eveonline.com/default.aspx?g=posts&t=80426&find=unread

Ditto, and the error log vanishes (as does all content in the temp folder it's created in) as soon as you close the error message popup.

Further, the logfile can't be viewed while it is in use by the repair tool...which only lets it go when you close the popup...which deletes the logfile upon closing.

fail

Ralph King-Griffin wrote: "Eve deliberately excludes the stupid and the weak willied." EvE: Only the strong-willied need apply.

Hans Roaming

The Scope

Gallente Federation

Likes received: 4

#220 - 2012-04-04 12:03:57 UTC

Last patched worked ok, today I rebooted the PC during DT as that was the only thing I thought that might be different i.e. no launcher locking files.

Failed. Repair tool in progress looks something like this, after reboot so again no locked files:

(7/7) Applying patch: Initializing ...
Restoring: resLocalization.stuff
Warning: failed to add block - (-862536132, 'C\x1b\x86Xs\xf9\xf9\x1f=\x1d\xc6\x8fv\xd6\x9d\xcf')
Warning: failed to add block - (-1481633888, '\xac\xef\x99\x12\xc5\x80\xab\xab\xef\x0f\xd9e\xdd<}Q')
Warning: failed to add block - (-358774087, '\xfd\xf9:E2\xa3\xc3!\xf9km\xeb\xc4D\xa4\xb8')
Warning: failed to add block - (-199800483, '\xcf\xdb\xf2kg%\xd2\xb4\xb9\x1f.\xd6mc\x900')

Error log:

Exception in thread Thread-6:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 135, in _DownloadPart
File "zsync\readFromUrl.pyc", line 247, in ReadRemoteData
File "zsync\readFromUrl.pyc", line 231, in GetSocket
File "zsync\readFromUrl.pyc", line 47, in GetSocket
File "urllib2.pyc", line 126, in urlopen
File "urllib2.pyc", line 391, in open
File "urllib2.pyc", line 409, in _open
File "urllib2.pyc", line 369, in _call_chain
File "urllib2.pyc", line 1173, in http_open
File "urllib2.pyc", line 1144, in do_open
File "httplib.pyc", line 1025, in getresponse
File "httplib.pyc", line 401, in begin
File "httplib.pyc", line 365, in _read_status
BadStatusLine: ''

Exception in thread Thread-5:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 135, in _DownloadPart
File "zsync\readFromUrl.pyc", line 247, in ReadRemoteData
File "zsync\readFromUrl.pyc", line 231, in GetSocket
File "zsync\readFromUrl.pyc", line 47, in GetSocket
File "urllib2.pyc", line 126, in urlopen
File "urllib2.pyc", line 391, in open
File "urllib2.pyc", line 409, in _open
File "urllib2.pyc", line 369, in _call_chain
File "urllib2.pyc", line 1173, in http_open
File "urllib2.pyc", line 1144, in do_open
File "httplib.pyc", line 1025, in getresponse
File "httplib.pyc", line 401, in begin
File "httplib.pyc", line 365, in _read_status
BadStatusLine: ''

Exception in thread Thread-8:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 135, in _DownloadPart
File "zsync\readFromUrl.pyc", line 247, in ReadRemoteData
File "zsync\readFromUrl.pyc", line 231, in GetSocket
File "zsync\readFromUrl.pyc", line 47, in GetSocket
File "urllib2.pyc", line 126, in urlopen
File "urllib2.pyc", line 391, in open
File "urllib2.pyc", line 409, in _open
File "urllib2.pyc", line 369, in _call_chain
File "urllib2.pyc", line 1173, in http_open
File "urllib2.pyc", line 1144, in do_open
File "httplib.pyc", line 1025, in getresponse
File "httplib.pyc", line 401, in begin
File "httplib.pyc", line 365, in _read_status
BadStatusLine: ''

First pagePrevious page910111213Next pageLast page

Issues, Workarounds & Localization

Black Omega Security

Minmatar Fleet Alliance

Caldari Provisions

Caldari State

Pimp My Cap

The Scope

Gallente Federation

United Evian Peace Corp

Ice.Road.Truckers.

Interspacial Specialists

Gooch Unlimited

Double Helix and Partners

Dark Tempest Enterprises

Sylvia Tran's Transporation Services

Rage Innovations

Aliastra

Gallente Federation