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EVE Online: Crucible 1.5 Issues

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Araminta Du'shana
Ministry of War
Amarr Empire
#721 - 2012-03-15 20:36:48 UTC
So yesterday I managed to get it all working after a couple of days of messing and 'hacking', then this evening I get back to find that there's a new patch, except that the Launcher now exists unexpectedly. Luckily though there's a backtrace, which is pointing the finger again at python27,

Yesterday those like me who are running Eve via WINE will recognise python as being a culprit for a number of headaches, but I managed to overcome those at the time, they were also a different error from the launcher process.

Today running the 'launcherconsole.exe' process reveals that the launcher crashes while inspecting/patching 'common.ini' I have filed a bug report for this defect under No. 130373.
Dragooneye Deschain
IIII Inc.
#722 - 2012-03-15 20:41:02 UTC  |  Edited by: Dragooneye Deschain
Jaden Plymoth wrote:
Dragooneye, while you at least have a way of playing the game, have you tried deleting everything in the 'cache' folder inside the launcher folder? I haven't had your problem but I'm noticing that the files in that folder don't like to resync with CCP's servers.


THanks for the advice...instead of deleting the whole folder I went for just the cache deleting it from the folder and that corrected the issue. Not a great work around but better then some peoples problems....now if CCP can only fix it .

Edit: Seems from hurrying and deleting certian files the only file that is causing the problem is the win_launcherinfoTQ_inc file.
korondipeter
Meus Frater Custodis
#723 - 2012-03-15 20:52:08 UTC
korondipeter wrote:
[quote=CCP Cascade][quote=korondipeter
However launcher still not working for me. Still 16-bit complain
[/quote

Can you try downloading this http://cdn1.eveonline.com/350962/EVEOnlineLauncherInstaller.exe and applying that to the client where you have a broken Launcher

Does that enable you to start the Launcher?[/quote

Started today with \bin\ExeFile.exe , it asked about an update. downloaded it
Eve online Launcher v1.09 started, after about an hour watching the progress bar of 1/3: Creating EVE_Online_350962-351477.patch going from 0% to 25% then back to 0%, i have given up

Also tried this one
http://cdn1.eveonline.com/350962/EVEOnlineLauncherInstaller.exe, seams the same v1.09 launcher that is looping at 25%

Now is really unplayable, even \bin\ExeFile.exe is nocure since it asks about the update, ending up in the loop. Will try a reboot and run again


PS
Just an observation..
I do not know what you have done to the launcher files, i have checked today the launcher.exe and launcher_console.exe. The header in hexa now is 4D5A which is usually a classical exe. Back when the launcher was not working i am sure that it was something else in the header because i have checked it.


Read about the ESET AV thing. Have it myself. Disabled all AV solution including protocol content filtering, uninstall eve, reinstall a fresh one. Started as usual, it updated itself, launcher worked, updated the game to last version. Game launched successfully.

Case closed. I consider EVE<->ESET faulty working together as the root cause of 3 days of debugging.
OPPercy
Desi Beanz
Pandemic Horde
#724 - 2012-03-15 20:53:45 UTC
Graphic problem!

3 days ago I was a happy panda playing eve in 60-ish fps.

Then I patched to 1.5, it worked, logged in and I have 3-8 fps in space, starts a petition filed under "Graphic problem". Next day I see a new patch, patching works nice, log in, still 3-8 fps. And today, next patch-on-the-patch-on-the-1.5 .. so I was eager to see if it's solved, still 3-8 fps and no reply on the petition.

I can just imagine how much work you have these days, but I'm now a sad panda.

I use a iMac (OSX Lion), 3.06Ghz Core 2 Duo, 4Gb 1067Mhz ram, ATI Radeon 4670.
Ulf Raben
The Scope
Gallente Federation
#725 - 2012-03-15 22:15:44 UTC

I think it is OBVIOUS to anyone by now that CCP has FAILED .... BIG TIME


What is adding insult to damage done is the LOFTY ARROGANCE
blatantly displayed by CCP
when failing to acknowledge or adress this BREAK DOWN of the whole game


The OBVIOUS ( and INTELLIGENT ) SOLUTION to solve issues would be :


To ROLL BACK THE CLIENT to the previous Version

and then do some more homework and testing on any new Versions ..BEFORE it will be release

It is for me incomprehensible that the Owners of EVE Online CCP do not realize
that their game
by now is close to its final demise
having stolen endless hours from players who faithfully and enthusiastically

have been playing and supporting EVE ..for many years


And still there is NO REAL SOLUTION to the problems created by the new Update

and the various news bulletins dropping from CCP from time to time

.. now with that explanation
... then with another one
.
and then a third airy suggestion
... as well as all kinds of fancy " work-arounds "
DOES NOT INSTILL CONFIDENCE



I for MY part will NOT do anymore attempts of installing the Client

BEFORE i have guaranties from CCP .. that it will work

... that it will not damage my compute

... that it is free of malicious softwar


In case THAT will not be forthcoming ... I will ask for my money back

... and start doings something else in my precious spare time
Ten Bulls
Sons of Olsagard
#726 - 2012-03-15 22:23:32 UTC
Just like yesterday, downtime broke the game last night, this morning i get up and it works.

IS it something CCP has done to fix it, or is a (cache?) timing thing that has fixed it ?
Aurelie Thalys
Eleutherian Guard
#727 - 2012-03-15 22:31:29 UTC
Hello

I thought I'll make my conribution to the problem reporting.

Scenario as follows:

Desktop Machine, Windows 7: Everything fine

Laptop:

WinXP SP3 with latest updates as of 15.03, 2GHZ DualCore Intel CPU.
Wiped the old install of EVE completely, including all local caches and registry entries.
Could not use online installer, resorted to manual download and install.

Launcher responds with: "No connection could be made to the content server. Please make sure your internet connection is up and restart the launcher."

Launcher Console gives the following message:

Debug: src/helpers.cpp(140): 'CreateActCtx' failed with error 0x0000007b (the filename, directory name, or volume label syntax is incorrect.)
INFO - logging started
INFO - server address: 'tranquility'
INFO - Getting Info from http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt

Then it stops.

Running the repair tool (latest version from today with --disbale_selfupdate) results in an error:

File "repairTool\progressPanel.pyc", line 83, in _TaskRun
File "repairTool\repairUI.pyc", line 97, in Start
File "repairTool\repairLogic.pyc", line 174, in Repair
File "repairTool\repairLogic.pyc", line 294, in Restore
File "repairTool\repairLogic.pyc", line 367, in GetRepairUrl
File "repairTool\repairTools.pyc", line 231, in GetRepairInfo
File "repairTool\repairTools.pyc", line 143, in SafeUrlOpen
URLError: urlopen error [Errno 10061] No connection could be made because the target machine actively refused it: 'http://client.eveonline.com/patches/repair_info.txt'

This can not be an issue of my connection because both machines use the same router. I have all firewalls and antivirus software disabled (and am not using ESET)

Starting EVE from the bin folder works, so that is not a high priority issue, it would be nice if anyone could shed light on this problem. I have searched through forums and saw that some (but not too many) people have the same issue. Interestingly enough several Mac users.

Well, I guess I'll hear it soon enough.

All the best with the fixing, debugging.
Little Brat
Provincia Septim Reborn
#728 - 2012-03-15 22:47:37 UTC  |  Edited by: Little Brat
in hind sight I should not have deleted the client. In the past I have done so. Now, the launcher will not install and I have to install by hand...three seperate files. By what I am reading, I may be playing more of Skyrim...and I just reactivated a five year old alt this month...good grief
Actually, perhaps it IS better I deleted the Eve client. I'll check back in a few days.

Our corporate symbol is a blue Egyptian Ankh representing pure eternal life, surrounded by 8 gold stars representing The Eightfold Path on a red background representing sacrifice and committment to the everliving, beloved of Ptah...
Vorpaladin
Diplomacy Has Failed
#729 - 2012-03-16 00:48:32 UTC
OPPercy wrote:
Graphic problem!

3 days ago I was a happy panda playing eve in 60-ish fps.

Then I patched to 1.5, it worked, logged in and I have 3-8 fps in space, starts a petition filed under "Graphic problem". Next day I see a new patch, patching works nice, log in, still 3-8 fps. And today, next patch-on-the-patch-on-the-1.5 .. so I was eager to see if it's solved, still 3-8 fps and no reply on the petition.

I can just imagine how much work you have these days, but I'm now a sad panda.

I use a iMac (OSX Lion), 3.06Ghz Core 2 Duo, 4Gb 1067Mhz ram, ATI Radeon 4670.


I'm having a similar problem. It is triggered by opening the fitting window in one of my clients when I have 2 clients running. Doing this kills the fps rate and makes the clients almost unusable. This did not happen pre 1.5. I'm running Win 7 on Intel with a beefy ATI graphics card; it's hard to get more mainstream than that.
GSXRSquid
Sarum Prime Innovations
#730 - 2012-03-16 01:25:15 UTC  |  Edited by: GSXRSquid
may CCP burn in hell. I have spent two hours screwing with their BS work arounds for defective software. I have six accounts I am paying for that I cannot access. No it is not my hardware. is is your POS client software. rollback, and let me play while you fix this abortion. and why is it you feel the need to rollout these changes every couple months? how about just ironing the bugs out till it works right and let us use it that way for awhile.


I'm not going to waste more time. your "repair software" does not. Looks like I'll be looking for a new game soon.

and what is all this launcher crap anyway. Let the game run like it always has.
Jack Lagoon
Noble Sentiments
Second Empire.
#731 - 2012-03-16 01:35:47 UTC
The error I'm encountering when trying to repair after launcher fails

Quote:

res\audio\Turrets.bnk, missing 16 out of 166 blocks
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 82, in _TaskRun
File "repairTool\repairUI.pyc", line 97, in Start
File "repairTool\repairLogic.pyc", line 199, in Repair
File "repairTool\repairLogic.pyc", line 355, in Restore
File "zsync\zsync.pyc", line 376, in RestoreFolder
File "zsync\zsync.pyc", line 565, in GetFileRestorers
File "zsync\fileSync.pyc", line 124, in IsComplete
File "zsync\fileSync.pyc", line 107, in GetFoundRanges
File "zsync\fileSync.pyc", line 176, in _UpdateRanges
File "zsync\fileSync.pyc", line 275, in _DataChunkRecognized
File "zsync\fileSync.pyc", line 223, in _UpdateCurrentData
File "zsync\fileSync.pyc", line 233, in _ReadChunk
IOError: [Errno 13] Permission denied
Total Runtime: 0h02m38s


Now From the error log
Quote:

No handlers could be found for logger "carbon"


Tried the whole rebooting stuff to reset folder permissions but nada. Considering doing a full re-install but would prefer not to have to redownload
raven666wings
Cyber Chaos Crew
#732 - 2012-03-16 01:53:30 UTC  |  Edited by: ISD Grossvogel
(*snip*, because this post refuses to go away — ISD Grossvogel)
Emilio Estavez
Radius Industries
#733 - 2012-03-16 02:15:15 UTC
You can no longer 'Approach' BM's that are on grid, only have 'Warp to...' option.
Franky Zoid
MRlvl4
#734 - 2012-03-16 02:45:51 UTC
OPPercy wrote:
Graphic problem!

3 days ago I was a happy panda playing eve in 60-ish fps.

Then I patched to 1.5, it worked, logged in and I have 3-8 fps in space, starts a petition filed under "Graphic problem". Next day I see a new patch, patching works nice, log in, still 3-8 fps. And today, next patch-on-the-patch-on-the-1.5 .. so I was eager to see if it's solved, still 3-8 fps and no reply on the petition.

I can just imagine how much work you have these days, but I'm now a sad panda.

I use a iMac (OSX Lion), 3.06Ghz Core 2 Duo, 4Gb 1067Mhz ram, ATI Radeon 4670.




Same issue here running on imac with OSX 10.6.8... used to be very fluid before the patch, now it's totally unplayable... 3-5 fps... is there a fix?
Ladeon Six
Imperial Shipment
Amarr Empire
#735 - 2012-03-16 05:55:01 UTC
raven666wings wrote:
So far i have this list of users who want the game time they paid for and lost back to their accounts. Lemme know if you are with us and sign your name here so i can write the petition to costumer support and include the player names list:

raven666wings
Ferdi Fauri
Anita1
Endless Delirium
Alunis
Nicky Ormand
Elsmere Tier'Fold
Ulf Raben
Zehel Frauz
Callidus Dux
RsA Larza
Crosi Wesdo
PryMary
Pila Ferant
Frickin Rhino
Shannae Darkehart
Ladeon Six


Hey raven666wings, appreciate the gesture to put me on your petition list, but I didn't say I was in support of your petition, and I'm guessing some of those others on the list are in the same boat.

We have a slight confluence of gripes, but my opinions and complaints are distinct and my own.

Please remove me from your list :-)
Joanna Brown
Science and Trade Institute
Caldari State
#736 - 2012-03-16 07:12:36 UTC
After warping in space - client doesn't count distance to abject for playing sounds. So if someone killed ship in 200km distance - i'll hear it like it was in some meters from my camera and ship. I hear all modules activated on all ships in greed and all their shots in same time. It heals only by unchecking and placing back "Enable audio" in options.
Satch73
Industrial Bastards 73
#737 - 2012-03-16 07:41:25 UTC
I have no antivirus software installed at the moment, but the launcher downloads up to 25% and then restarts, looping until I close the launcher. Monitoring the launcher process in the Windows Task Manager, the memory allocation just keeps getting bigger. The latest repair tool also does not do anything. The repair log says the following:


Exception in thread Thread-2:
Traceback (most recent call last):
File "threading.pyc", line 530, in __bootstrap_inner
File "threading.pyc", line 483, in run
File "zsync\readFromUrl.pyc", line 117, in DownloadPart
File "zsync\readFromUrl.pyc", line 136, in _DownloadPart
File "zsync\zsync.pyc", line 762, in callback
FileSyncError: data corruption

No handlers could be found for logger "zsync"

I have 3 clients installed and it does the same with all of them

Trying to run the ExeFile directly from the bin folder gives a Verification Failure stating that the "C:\....\bin\_PyFreeTypeP.dll" file is not found.

I'm running Win 7 64bit.
Voxinian
#738 - 2012-03-16 07:55:21 UTC
Ulf Raben wrote:


It is for me incomprehensible that the Owners of EVE Online CCP do not realize
that their game
by now is close to its final demise
having stolen endless hours from players who faithfully and enthusiastically

have been playing and supporting EVE ..for many years


I am still a happy camper ,despite the occasional issues/bugs.
I do assume you will get a reimbursement for the lost days if you petition it.
Cerexion
Caldari Provisions
Caldari State
#739 - 2012-03-16 12:26:59 UTC  |  Edited by: Cerexion
Now i got no idea, but point is this, my launcher says its version 1.0.5 and i think it should be 1.0.9 ??

I can log into the game, but when i undock, the ship dont show any of the fited modules.

Simple question, how the heck can i bit.ch slap the launcher, to update?


Ps. there should be an manual update button on the launcher, so if it dosent automaticly update, pressing the button solves the problem....
Jaden Plymoth
Iron Havok
#740 - 2012-03-16 12:48:50 UTC
Mine days v1.09, but it pulls information from the 'launcher/cache' folder, file win_launcherinfoTQ_inc.txt. Its possible that your client is in fact up to date, but all the information that would tell you that is stored in that folder, and that file at least on my end will not automatically update with CCP's versions. I don' tknow why, it isn't a permissions issue on my computer as I always run the launcher in Admin mode, and the folder is not set to read only. But if you either A: Delete that file and restart your launcher, or B manually edit that file, the launcher should show itself as being updated.