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Feedback thread for the new EVE Online, and the new community website

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Jarnis McPieksu
Aliastra
Gallente Federation
#61 - 2012-02-07 17:16:51 UTC
FAQ has a typo. http://www.eveonline.com/faq/

"The EVE Unviverse and its 5000 unique solar systems are yours to explore and conquer."

-1 cookies for the web content proofreader. Blink
Kujo Minowara
Solitary Ground
#62 - 2012-02-07 17:18:10 UTC  |  Edited by: Kujo Minowara
However, it wouldn't hurt to have a "Eve websites" menu in each of the eve websites XD
Tippia
Sunshine and Lollipops
#63 - 2012-02-07 17:19:00 UTC
Aphatasis wrote:
LOOKS nice, but the usability is horrible!

Took me 10min for searching where to download my patch.exe that i don't have to download 3 times all files to patch all my 3 clients.
This.

You need a big honking “DOWNLOAD STUFF!!" button right there on the top menu, before any of the fluff about the universe and the sandbox.

You're also quite inconsistent in what appears where. If I go to the EVE Websites > Support selection, I'm sent to the support.eveonline.com website. Perhaps not all that surprising… except that the support site is missing some of the things you'd expect from a support site, such as patches and similar downloads. At the same time, if I go to the EVE Websites > Community website (community.eveonline.com), there is a “Support” menu there that, among other things, lead to a different support website (but with the same headings and end pages)… and to a download site, which is here correctly sorted under the Support category, but which still doesn't exist on the support site.

At some point, you'll probably need to go through and consolidate all those scattered locations into a couple of coherent groups. Folding the old support subdomain into the new community subdomain seems like one such thing.

Also, the whole “EVE Websites” drop-down is… misnamed. My first association is that this will lead me to various auxiliary and third-party sites such as battleclinic or EVE-search or eve-survival — not to sites that are actually part of the “core CCP EVE page” structure. Call it “EVE sections“ or “site categories” or some such instead.
HiddenDepth
Drunken Old Farts
#64 - 2012-02-07 17:23:56 UTC
Looks very nice CCP good job, when is the Corperation forum coming out ? wouldnt mind checking that out :)

Say What ?
Mr John22ta
Imperial Academy
Amarr Empire
#65 - 2012-02-07 17:29:17 UTC
The Ship spinning is nice, but the site is 99% marketing, 1% content.

The "choose your career" option is ridiculous for 2 reasons

1. The ship types assigned to each "profesion" while semi accurate, makes it look like you "choose" that "profesion" and get given that ship. Imaging Mr Newbie "I'm gonna be a pirate"'s reaction when he finds the the it will be close 6-8 months before he can effectively fly, let alone buy and fit a Cynabal. As for the empire builder/alliance leader and the titan. lol

2. Seems that you have to choose one of the carreers listed. Doesn't explain that these are play styles rather than professions, and that someone could pirate, lead an alliance and do industry at the same time.

Overall, I hate to see style over substance, please don't go down this road again CCP. Marketing is important, but please make sure you provide substance/accurate information rather than style.
Bloodpetal
Tir Capital Management Group
#66 - 2012-02-07 17:35:17 UTC  |  Edited by: Bloodpetal
Love it.

EVE Live feed at the bottom is a great touch. Now tell the people in the Incarna department to give us that on a customizable interface for our main screen. Cool


The quiz needs to be longer or at least have more options! 3 questions with 2 answers each was a bit disappointing, I think it would be even for a new player who would like to feel like there's a little more to it than that! I know you want to keep it somewhat simple, but give it a little more for a little more fun and excitement. I think everyone gets excited about that kind of quiz... they want to see some enlightenment on their personal character almost be found through there. Like a cheezy dating site quiz. If they don't get exxcited by the idea of a quiz, they don't want to take one anyways. So, make it more fun for those who get excited by it!


On the page : Find your path in the sandbox - it wasn't immediately apparent to me that those images with the circles were interactive. Recommend making that more obvious as well!


Was a fun visit, hope this brings me more people to shoot. Twisted

Where I am.
Fade Toblack
Per.ly
The 20 Minuters
#67 - 2012-02-07 17:36:16 UTC
Razin wrote:
This whole update is aimed exclusively at the prospective client and has jack to do with making the site actually more usable for the paying customers. In a word, Awesome™ is back with a vengeance.


As it should be, new players will almost certainly arrive at the main page and they need to be sold the game. Not confused with stuff that's more relevant to current players.

By the time you've got into the game and become an existing player you'll have figured how to get to the stuff that matters - and even more likely bookmarked directly to deeper pages.

Yes it means that all us existing players are going to have to go through a few weeks of pain whilst we find our way around again - but it'll be worth it in the longer term, more players is better for everyone.

CCP should've done this _years_ ago. Gratz on making a tough move that's going to bug a large chunk of the player-base but is in this case the right decision.
Palovana
Inner Fire Inc.
#68 - 2012-02-07 17:39:04 UTC  |  Edited by: Palovana
Can't speak for functionality yet, but my first impression was that it looks a hell of a lot cooler than the old site.

EDIT: Spaceship spinning performance is under 1 FPS in Firefox 10.0, but excellent (considering this computer users an NVidia 9300GE GPU built-in to the mobo) on Chrome 16.0.912.77. Neither browser renders the ship models, only blinky lights and thrusters are visible. The Capsule looks like a round, green, deranged disco mirror-ball with one plume of exhaust (disconnected from the ball) instead of an actual capsule model.

Please support: export of settings in editable format

Your stuff goes here.
Dwindlehop
Imperial Shipment
Amarr Empire
#69 - 2012-02-07 17:39:54 UTC
I like the Personality Analysis tool and the Sandbox breakdown of career choices. You should put link to Evelopedia on these pages so potential new players who like the sound of what the Personality Analysis tells them have someplace to go for more direction.
Bloodpetal
Tir Capital Management Group
#70 - 2012-02-07 17:43:13 UTC  |  Edited by: Bloodpetal
Mr John22ta wrote:

2. Seems that you have to choose one of the carreers listed. Doesn't explain that these are play styles rather than professions, and that someone could pirate, lead an alliance and do industry at the same time.



I agree with this statement. I think you need a statement somewhere on the top or bottom that says something like :

"EVE Professions are for demonstration only. The freedom of your actions in the sandbox determines your profession, not the other way around."



Also, on the "EVE Universe" page, you mention Pirates, and other careers - interlinking them to the professions pages would help people understand the concepts together.

Where I am.
Razin
The Scope
#71 - 2012-02-07 17:48:34 UTC
Fade Toblack wrote:
Razin wrote:
This whole update is aimed exclusively at the prospective client and has jack to do with making the site actually more usable for the paying customers. In a word, Awesome™ is back with a vengeance.


As it should be, new players will almost certainly arrive at the main page and they need to be sold the game. Not confused with stuff that's more relevant to current players.

By the time you've got into the game and become an existing player you'll have figured how to get to the stuff that matters - and even more likely bookmarked directly to deeper pages.

Yes it means that all us existing players are going to have to go through a few weeks of pain whilst we find our way around again - but it'll be worth it in the longer term, more players is better for everyone.

CCP should've done this _years_ ago. Gratz on making a tough move that's going to bug a large chunk of the player-base but is in this case the right decision.

While I don't necessarily disagree with you, you are making excuses for CCP's incompetence. With the kind of resources allocated to the website update (and I'm talking about apparent man-hours and infrastructure) CCP could have easily had both a pretty front end to catch new blood and a useful resource for existing customers. Instead we have what we have. And that is what is really annoying.
Darsain
#72 - 2012-02-07 17:53:15 UTC  |  Edited by: Darsain
I'm here with a feedback to the most important feature of them all.... SHIP SPINNING!


  • Move the share buttons to a less r3#arded place
  • Add a visual size comparison icon (resizes itself when zooming)
  • Static images look awesome, 3D ships view sucks (aesthetically), reverse that!
  • Ships selection hates users, and ship info sucks, better it!


Here, have some nails from the thumb: Frigate view, Battleship view, Titan view with minimized list

We simply need a good view on our metallic penises, alright?!
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#73 - 2012-02-07 17:55:01 UTC
Bloodpetal wrote:
Mr John22ta wrote:

2. Seems that you have to choose one of the carreers listed. Doesn't explain that these are play styles rather than professions, and that someone could pirate, lead an alliance and do industry at the same time.



I agree with this statement. I think you need a statement somewhere on the top or bottom that says something like :

"EVE Professions are for demonstration only. The freedom of your actions in the sandbox determines your profession, not the other way around."



Also, on the "EVE Universe" page, you mention Pirates, and other careers - interlinking them to the professions pages would help people understand the concepts together.

The new eve player intro video does alot of what you want the pages to do.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.
Bloodpetal
Tir Capital Management Group
#74 - 2012-02-07 18:02:54 UTC  |  Edited by: Bloodpetal
Razin wrote:

While I don't necessarily disagree with you, you are making excuses for CCP's incompetence. With the kind of resources allocated to the website update (and I'm talking about apparent man-hours and infrastructure) CCP could have easily had both a pretty front end to catch new blood and a useful resource for existing customers. Instead we have what we have. And that is what is really annoying.



I guess I don't understand this.

There are 3 sites, which are going to be linked.

www.eveonline.com
community.eveonline.com
gate.eveonline.com


One is for marketing to new players, and is the "front" for CCP to market EVE. This is just business to attract new players.

Community is for official news and devblogs, backstory, etc and digs more into things.

And Gate is for interactive player experiences.

I don't get the impression the community site is done, since it seems to be ripping the old pages main content sections and putting them into a "box" essentially. I can't say why you think there's any wasted resources here. You're wanting too much in one place. Pick a function, build the form to fit the function. If you put too many functions, you end up with a Swiss Army knife - but you don't end up with a full on screwdriver, hack saw, or torch (yes, I've seen Swiss Army knives with those.) You have to compromise somewhere, and the best thing to do is to just pick one function for each section and build around that. I'm hoping more of the community site keeps being improved, since that's clearly only a temporary solution to rebuilding a LOT of pages and content that really need to be there.

The community site is basically most of the "old site" and EVE now has a PROPER marketing site, where before it was just a community page - now we have pages we can actually demonstrate. People I know that don't play EVE are already "getting it" and really think there's really awesome stuff on there. Especially the ship spinning section is getting some reactions. The quiz section so far has gotten about five "meh" reactions. So, I think CCP really needs to make that cooler!

@ CCP devs, I don't like the drop down menus at the top of the community site. Going for a look closer to the EVE gate would be preferrable - with a main menu bar with important links right there, etc. Just stating my dislike for that on a community site. On the main page it works great because new people like to explore. After we've settled in, the community site can be a bit more expository up front, like EVE Gate.

Where I am.
Morgals
Republic Military School
Minmatar Republic
#75 - 2012-02-07 18:05:37 UTC
I like to browse by opening links in new tabs.
I can not do this on eve's main page. I wanted to open the ship viewer and the test in new tabs.

Looking for a mature, adult gaming community that has been active in EvE since 2004?Recruitment is open! Come join our public channel and get to know us. SG-Recruiting
Max Devious
X-M.MagnetS
#76 - 2012-02-07 18:05:39 UTC
Had a problem on one of the CSM web pages. I am logged in, I go to the CSM ---> submission page (https://community.eveonline.com/council/voting/submissionform.asp) and it tells me I do not meet the criteria for voting (no intro accounts, no accounts registered in the last 4 hours, yada yada yada). Now I know I am not a dinosaur here but I've had this character for 8 months. There may be a problem here.

Max.
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#77 - 2012-02-07 18:08:41 UTC  |  Edited by: Salpun
Max Devious wrote:
Had a problem on one of the CSM web pages. I am logged in, I go to the CSM ---> submission page (https://community.eveonline.com/council/voting/submissionform.asp) and it tells me I do not meet the criteria for voting (no intro accounts, no accounts registered in the last 4 hours, yada yada yada). Now I know I am not a dinosaur here but I've had this character for 8 months. There may be a problem here.

Max.

Its not midnight yet.Lol There is a thread up for just questions like that linked off the new devblog.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.
Bloodpetal
Tir Capital Management Group
#78 - 2012-02-07 18:08:47 UTC
Salpun wrote:

The new eve player intro video does alot of what you want the pages to do.


I agree. But I never got that far before I made the response. It required me to actually click on "Try EVE for Free" - which you can at some point say "Well, you commented before you explored everything!!"

Well, as a designer, I can tell you most clients don't give you the luxury of making that excuse when you try to sell them your product. So, whenever I look at sites like this, I'm looking at it with fresh eyes with no other excuses, and I agreed that the profession page makes it seem like there's a dozen "boxes" you can be put into, not a box you can step out from to play EVE.

Where I am.
Razin
The Scope
#79 - 2012-02-07 18:11:06 UTC
Bloodpetal wrote:
You're wanting too much in one place.

No. I want what we had on the old site. All of the customer resources on one page that customers use the most - forums.

It's easy to organize and there's plenty of room for it. And there's been plenty of time to do it.
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#80 - 2012-02-07 18:12:11 UTC
Bloodpetal wrote:
Salpun wrote:

The new eve player intro video does alot of what you want the pages to do.


I agree. But I never got that far before I made the response. It required me to actually click on "Try EVE for Free" - which you can at some point say "Well, you commented before you explored everything!!"

Well, as a designer, I can tell you most clients don't give you the luxury of making that excuse when you try to sell them your product. So, whenever I look at sites like this, I'm looking at it with fresh eyes with no other excuses, and I agreed that the profession page makes it seem like there's a dozen "boxes" you can be put into, not a box you can step out from to play EVE.

Lol They need a link to the "what can i do in eve poster"Cool Looks like its easy to add more professions though.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.