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CCP Snorlax

C C P

C C P Alliance

Likes received: 1,235

#1 - 2016-12-06 14:47:12 UTC

EVE Launcher version 1103480 has the following changes:

Improved error handling on download errors and disk write errors.
Removed the Reset button from the Shared Cache dialog, now do the reset build info on Verify.

Windows:

Launcher executable is now properly signed.
Improved detection of duplicate instances.

Mac:

Added a retina mode flag for Wine, to allow windows modes to use the full resolution of the screen.
Added a setting for video memory override, rather than hardcoding it.

Linux:

Fixed an issue with Qt version mismatch.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Green Screen 9
Planeten Schreck Green Screen Likes received: 9	#2 - 2016-12-06 17:13:14 UTC Hi, are there any recommend Settings / and or Descriptions for MAC's for the options: "Enable high DPI scaling" "Enable Hardware Rendering" "Retina Mode" maybe depending on different types of gpu's ?

Center for Advanced Studies Gallente Federation 135
Grookshank Center for Advanced Studies Gallente Federation Likes received: 135	#3 - 2016-12-06 18:59:34 UTC I now have to run the launcher as an admin or else I get: a) an endles update loop b) after the update loop: "Unable to copy files for Tranq." Nothing changed on my directory permissions for shared cache.

Dek'hard Holdings 0
Dek7 Dek'hard Holdings Likes received: 0	#4 - 2016-12-06 20:05:47 UTC after update to ver 1103480 now I have permanent error "no network connection found" http://prntscr.com/dg4fzl now, I try, and install previous version - and all works fine, but auto updater ruined all after :( whats wrong with new version of launcher?

Graecus Senatus Sons of Sylph 0
KARAFLOS PRACTORAS Graecus Senatus Sons of Sylph Likes received: 0	#5 - 2016-12-06 21:18:23 UTC \| Edited by: KARAFLOS PRACTORAS any help with this? i have unistall the game 3 times but nothing.........http://prntscr.com/dg7e3a

CCP Snorlax

C C P

C C P Alliance

Likes received: 1,235

#6 - 2016-12-06 23:45:33 UTC

Dek7 wrote:

after update to ver 1103480 now I have permanent error "no network connection found"

http://prntscr.com/dg4fzl

now, I try, and install previous version - and all works fine, but auto updater ruined all after :(

whats wrong with new version of launcher?

I need more details. Can you please file a bug report at https://support.eveonline.com, attaching the launcher logs from %LOCALAPPDATA%\CCP\EVE\Launcher and give details on your system, especially your network setup.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Dek7

Dek'hard Holdings

Likes received: 0

#7 - 2016-12-07 05:47:33 UTC

CCP Snorlax wrote:

Dek7 wrote:

Sent support ticket #333026 with details

stasis Aucie

ALL41FandF

Circle of Hell

Likes received: 0

#8 - 2016-12-07 07:52:03 UTC

Dek7 wrote:

CCP Snorlax wrote:

Dek7 wrote:

Sent support ticket #333026 with details

та же проблема какое решение?

Dek7

Dek'hard Holdings

Likes received: 0

#9 - 2016-12-07 07:59:39 UTC

stasis Aucie wrote:

Dek7 wrote:

CCP Snorlax wrote:

Dek7 wrote:

Sent support ticket #333026 with details

та же проблема какое решение?

скачать старый лаунчер и не обновлять его (жать кнопку cancel когда он захочет сам обновиться)
у меня такой подход сработал с лаунчером версии 1045952.


stasis Aucie ALL41FandF Circle of Hell Likes received: 0	#10 - 2016-12-07 08:23:23 UTC спасибо

Nerath Naaris

Pink Winged Unicorns for Peace Love and Anarchy

Likes received: 1,070

#11 - 2016-12-07 09:10:02 UTC | Edited by: Nerath Naaris

Hello!

I have the same problem as Dek7:

Client worked yesterday evening fine but today after downloading the new Launcher, clicking on the Eve button just showed the "No Network Connection Error" as mentioned above by Dek7, clicking on the Eve button from within the CCP folder launched the launcher screen but claimed "Launcher is no longer supported" (connection seems fine on this as Launcher apparently looks for updates).
The same happens with launching the Launcher from inside this CCP folder, funnily enough.

Anyway, Support Ticket sent with screenshots and the above-mentioned launcher logs, Ticket #333528

Update: So I reinstalled Launcher v.1045952 and it works again, just have to chancel the Launcher trying to update itself (basically what Dek7 says in russian above me). Also, I tried various antivirus exceptions so the problem is most likely not with AV....

Je suis Paris // Köln // Brüssel // Orlando // Nice // Würzburg, München, Ansbach // Saint-Étienne-du-Rouvray

Je suis Berlin // Fort Lauderdale // London // St. Petersburg // Stockholm

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Chan'aar

State War Academy

Caldari State

Likes received: 121

#12 - 2016-12-07 10:53:48 UTC

I see that error screen as well whenever I start the launcher now, however (luckily) for me the launcher does seem to get past this after 5-10 seconds and I can connect to TQ fine.

CCP Snorlax

As this seems to be some sort of networking type error could it be related to my issue of being unable to connect to SISI that I reported here

https://forums.eveonline.com/default.aspx?g=posts&t=501961&find=unread

bug report for that is EBR-102539

As from the log files that is also some sort of networking issue.

StarRanger

Comms Black

Pandemic Horde

Likes received: 37

#13 - 2016-12-07 12:23:27 UTC | Edited by: StarRanger

The update is not working for me, the files are downloaded and the launcher shuts-down to start the update but nothing happens after that. I've installed a fresh complete new installation of EVE when Ascension came out, had 1 update that worked for the launcher last time and this 2nd one doesn't seem to work. Straight

update:
I tried the EVE LogLite and copied the lines where it the error probably is at, doesnt even want to close the Launcher anymore to start updating

info 2016-12-07T13:32:17 1528 C:/EVE/Launcher/evelauncher.exe SCULLY_Z97-PC evelauncher default Copying updater from "C:/EVE/SharedCache//ResFiles/f1/f1635b817fc8c38c_f2049967fdedad10d9b20086b98ad504" to "C:/EVE/SharedCache//updater.exe"

warning 2016-12-07T13:32:17 1528 C:/EVE/Launcher/evelauncher.exe SCULLY_Z97-PC evelauncher default Couldn't update updater - aborting update

info 2016-12-07T13:32:18 1528 C:/EVE/Launcher/evelauncher.exe SCULLY_Z97-PC evelauncher default Finished task "Downloader for self update"

🌟 Playing with spaceships since 2003, serious business! 🚀


CCP Snorlax C C P C C P Alliance Likes received: 1,235	#14 - 2016-12-07 13:56:30 UTC Just want to let you know, if you are getting connection errors from the launcher, that I'm investigating and hope to have an update soon! CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Rolemancer Fleet LowSechnaya Sholupen 0
Xairn Blackscale Rolemancer Fleet LowSechnaya Sholupen Likes received: 0	#15 - 2016-12-08 07:27:17 UTC Got same problem with launcher two days ago. Wrote to support - ticket #332993 - and still no answer. Tried to reinstall launcher but it had no effect. Can you write here solution or some workaround while you are fixing this problem?

Xuzi

Pator Tech School

Minmatar Republic

Likes received: 37

#16 - 2016-12-08 17:43:59 UTC

Xairn Blackscale wrote:

Can you write here solution or some workaround while you are fixing this problem?

I also am dealing with the same problem. For now I am dodging the issue by using the previous version of the launcher. Don't delete anything. You can install it in a new folder and it'll ask if you want to use the existing shared cache.

http://binaries.eveonline.com/EveLauncher-1097946.exe

Just be sure to cancel each time it wants to update itself.

CCP Snorlax

C C P

C C P Alliance

Likes received: 1,235

#17 - 2016-12-08 19:17:17 UTC

Xuzi wrote:

Xairn Blackscale wrote:

Can you write here solution or some workaround while you are fixing this problem?

I've put out a beta version that should fix this issue - if you install this older version, try switching the launcher to a Beta version (settings from the E menu, Version Type drop-down). I would appreciate feedback on that version before promoting to Release.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/

Maja Chou

Likes received: 123

#18 - 2016-12-08 19:57:12 UTC | Edited by: Maja Chou

so Launcher lost 50% off the accounts randomly verry nice i real LOVE IT!

what a luck 2 factor is out after the last desaster. because i would go crazy with that many mails and codes

can i pls just have a rockstabl launcher?

cant be that hard for a piece of software not loosing informations

i ts not funny anymore!!

see EBR-103669 there are also launcherlogs in it

hey and look there is a old EBR-92420 2016-09-14 Launcher keeps forgetting my accounts.

not mention inception and 2 factor chaos
the short time for verifying mail addrese
and and and... no no no its realy not funny

Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.

Hold my Bier The Initiative. 0
Eyrgjafa Hold my Bier The Initiative. Likes received: 0	#19 - 2016-12-08 21:49:03 UTC I had the same problem in the last 2 days. I downloaded the older version, canceled the update of the launcher and switched to your Beta version. It's works, now i've a new fresh installation of EVE. :) Thanks.