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Parallax - Issues

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Henry Hackett
#321 - 2015-11-05 15:43:50 UTC  |  Edited by: Henry Hackett
neovita wrote:
Henry Hackett wrote:
Cant login after done preocessing Bulk Data


still persists and still not in the list as a known issue? Whats wrong there?


Ticket already opened, so save the time posting for fixing the ****....

P.S. Get rid of this Launcher for God sake, its rubbish


Clearing your cache would solve your problem and using the search function on the forums or reading the posts in this thread would provide you that answer


Thanks but last post i read about it says it wont work, but I will give it a go and let ya know


Edit: Well it didnt fix the problem, keep me updated on other ideas. Thanks

Edit2: Second account just works fine, its just this one
neovita
Cyber Collapse.
Fanatic Legion.
#322 - 2015-11-05 15:44:35 UTC
Adara Starkiss wrote:
neovita wrote:
Adara Starkiss wrote:
Patch 1.3, during download, stops at 9.9MB with a super long message that stars with:

"Exception during UpdaterModule.Update
Traceback (most recent call last):"

Can't update. Everytime I try to run the launcher to update, it will start the download, but it will stop at 9.9MB downloaded and give me this error.


Try to verify your shared cache files


How do I verify?


There is an option in the settings of your game launcher to do that (in the new as well as in the old one). Look for "Shared Cache" there and hit the "verify" button
Adara Starkiss
Argentum Holdings
#323 - 2015-11-05 15:59:08 UTC
neovita wrote:
Adara Starkiss wrote:
neovita wrote:
Adara Starkiss wrote:
Patch 1.3, during download, stops at 9.9MB with a super long message that stars with:

"Exception during UpdaterModule.Update
Traceback (most recent call last):"

Can't update. Everytime I try to run the launcher to update, it will start the download, but it will stop at 9.9MB downloaded and give me this error.


Try to verify your shared cache files


How do I verify?


There is an option in the settings of your game launcher to do that (in the new as well as in the old one). Look for "Shared Cache" there and hit the "verify" button


In the launcher itself, in the advanced menu I have no verify option, only option I have is for clear cache but still theres no mention for the shared area, nor theres a button that says verify. Theres the EVE repair tool, which I assume its going to download data and as always CCP never says how much will be... Im on data plan :(

Ubuntu Mate 16.04.2 64bit // Amd A8-5600K with RX460 4GB // 6GB DDR3 // Sandisk 120GB SSD Plus // Wine Stable 2.01 // Native Linux Launcher // TS3 working // Happy to be back in Ubuntu :)
Vermillion Thellere
The Scope
Gallente Federation
#324 - 2015-11-05 16:03:51 UTC
I also have the black screen instead of character selection issue

I read that when the skill finished it may fix itself ... that's 11 hours away .. could be worse I suppose as next in queue is 14 days, but pretty annoying not to be able to play for that time
neovita
Cyber Collapse.
Fanatic Legion.
#325 - 2015-11-05 16:09:04 UTC  |  Edited by: neovita
Adara Starkiss wrote:
neovita wrote:
Adara Starkiss wrote:
neovita wrote:
Adara Starkiss wrote:
Patch 1.3, during download, stops at 9.9MB with a super long message that stars with:

"Exception during UpdaterModule.Update
Traceback (most recent call last):"

Can't update. Everytime I try to run the launcher to update, it will start the download, but it will stop at 9.9MB downloaded and give me this error.


Try to verify your shared cache files


How do I verify?


There is an option in the settings of your game launcher to do that (in the new as well as in the old one). Look for "Shared Cache" there and hit the "verify" button


In the launcher itself, in the advanced menu I have no verify option, only option I have is for clear cache but still theres no mention for the shared area, nor theres a button that says verify. Theres the EVE repair tool, which I assume its going to download data and as always CCP never says how much will be... Im on data plan :(


Oh yes, sorry my bad. In the old launcher it is the "Repair" button in the advanced options like you said. It should work the same way like the new verification. It will calculate and compare the hash sums of all important data and redownload the damaged/missing ones if any. Since you need those files anyway, you will need to download them the one way or another to play. If you do clear your cache, then all files will be redownloaded, wich would be contra productive for your case, so just try the repair option
Insidious
Imperial Academy
Amarr Empire
#326 - 2015-11-05 16:21:03 UTC
new probe tool is still poor, moving group probes is fiddly
Saska D'light
KarmaFleet
Goonswarm Federation
#327 - 2015-11-05 16:50:07 UTC
Insidious wrote:
new probe tool is still poor, moving group probes is fiddly


i completely agree >.< so far not liking this new probe scanning ...

http://puu.sh/laoXr/f7a66ef27e.jpg like this issue is driving me insane >.< why the f do i want to select specific probe... tell me that ccp.... what i however DO want is to move the whole group >.> -.- Q.QOopsEvil
Tom Tokila
Doomheim
#328 - 2015-11-05 16:52:09 UTC
Still having issues with my rorqual and the mining links. A workaround is putting my main in fleet command, and another char in wing, to have it trickle down correctly, but not everybody has chars available with higher leadership skills. :/
neovita
Cyber Collapse.
Fanatic Legion.
#329 - 2015-11-05 17:02:00 UTC
Saska D'light wrote:
Insidious wrote:
new probe tool is still poor, moving group probes is fiddly


i completely agree >.< so far not liking this new probe scanning ...

http://puu.sh/laoXr/f7a66ef27e.jpg like this issue is driving me insane >.< why the f do i want to select specific probe... tell me that ccp.... what i however DO want is to move the whole group >.> -.- Q.QOopsEvil


How about you just DISABLE the scanner probe markers in the options of the new scanner map and let your problem just vanish INSTEAD of complaining about an issue wich is not one at all?
JTK Fotheringham
Ducks in Outer Space
#330 - 2015-11-05 17:12:31 UTC  |  Edited by: JTK Fotheringham
JTK Fotheringham wrote:
Hi Devs,

So the saga of the fitting screen continues.

imgur album linky

Picture 1 - Me parking my Onyx to board a Helios, and getting a warning that I don't have enough grid to activate a large shield extender.
The game log:
[ 2015.11.05 14:40:51 ] (info) To bring Large Shield Extender II online requires 160.00 power units, but only 151.91 of the 1071.91 units that your power core produces are still available.
This is odd, because I've just swapped my Onyx for a Helios - so I'm wondering, "Why am I getting powergrid notifications for a ship I just left? Maybe I'll reboard it and check."

Picture 2 - Me reboarding my Onyx, and getting a warning that I now don't have enough grid to run the Medium Neut.
Game log:
[ 2015.11.05 14:42:32 ] (info) To bring Medium Diminishing Power System Drain I online requires 175.00 power units, but only 166.91 of the 1071.91 units that your power core produces are still available.
This is odd, because a minute earlier I was told the LSE wasn't powered, but it looks like it might be after all. I better check the fitting screen.

Picture 3 - My fitting screen, which firstly revealed the Neut was offline, the LSE was online, but the Neut could be onlined. Then I noticed the wiredness.
On the fitting screen, my missile launchers appear to be unloaded. But on my display, they are fully loaded.

Picture 4 - This is me after relogging, and reopening the fitting window. It now appears that all my modules have disappeared from the fitting window, but as you can see, they are still active on the HUD.

Picture 5 - I closed the fitting window, and tried to mouse over the module activation button. There "should" be a tool tip in this screen shot. There is no tool tip.

Picture 6 - This is after I warped off to a safe, jet canned some ammo, and managed to activate the launcher and destroy the can. This picture is me right clicking the Missile launcher to reload ammo. No reload dialogue box has appeared.

After all this, and deciding to try some common bug fixes, I left the game with all clients and cleared my game cache from the Launcher. (Note, this was all after today's patch and emergency reboot.)

My launcher will now not let me enter a username; it has a the wee blue spinning status icon; and the client status bar is all grey. I am able to log into the game using the bin folder exefile.exe.

So, I think there are three issues here:
1) There's a problem associated with fitting when you board ships at a Ship Maintenance Array.
2) There's a serious bug affecting the fitting window, module tool tips, and the module right click interface.
3) At the present, clearing cache may well crash the launcher.

I'm off to run eve repair - will update when I have.

I have. There was a small fix patch down loaded, but this has had no effect on the launcher problem. It still does nothing, and eventually my OS gives a process time out warning.


Boarding my everyday scanning legion...

[ 2015.11.05 17:07:13 ] (info) To bring 1600mm Steel Plates II online requires 550.00 power units, but only 0.00 of the 0.00 units that your power core produces are still available.
[ 2015.11.05 17:07:21 ] (info) To bring Warp Scrambler II online requires 1.00 power units, but only 0.00 of the 0.00 units that your power core produces are still available.
[ 2015.11.05 17:07:24 ] (info) To bring Scan Rangefinding Array II online requires 1.00 power units, but only 0.00 of the 0.00 units that your power core produces are still available.
[ 2015.11.05 17:07:28 ] (info) To bring 425mm AutoCannon II online requires 138.60 power units, but only 0.00 of the 0.00 units that your power core produces are still available.
[ 2015.11.05 17:08:13 ] (question) Do you really want to quit now?

Half the modules are just missing on my fitting window.

EvilWhat?

Any ideas?

Raised this as a support ticket - ref 65920
neovita
Cyber Collapse.
Fanatic Legion.
#331 - 2015-11-05 17:35:21 UTC
JTK Fotheringham wrote:

...
Boarding my everyday scanning legion...

[ 2015.11.05 17:07:13 ] (info) To bring 1600mm Steel Plates II online requires 550.00 power units, but only 0.00 of the 0.00 units that your power core produces are still available.
[ 2015.11.05 17:07:21 ] (info) To bring Warp Scrambler II online requires 1.00 power units, but only 0.00 of the 0.00 units that your power core produces are still available.
[ 2015.11.05 17:07:24 ] (info) To bring Scan Rangefinding Array II online requires 1.00 power units, but only 0.00 of the 0.00 units that your power core produces are still available.
[ 2015.11.05 17:07:28 ] (info) To bring 425mm AutoCannon II online requires 138.60 power units, but only 0.00 of the 0.00 units that your power core produces are still available.
[ 2015.11.05 17:08:13 ] (question) Do you really want to quit now?

Half the modules are just missing on my fitting window.

EvilWhat?

Any ideas?

Raised this as a support ticket - ref 65920


Most ppl were able to fix fitting problems by clearing game cache or at least verifying the files
JTK Fotheringham
Ducks in Outer Space
#332 - 2015-11-05 17:40:37 UTC  |  Edited by: JTK Fotheringham
neovita wrote:


Most ppl were able to fix fitting problems by clearing game cache or at least verifying the files


I tried this (clear cache), my launcher died.

EVE Repair has had no effect.

I'm now toying with a full reinstall.
neovita
Cyber Collapse.
Fanatic Legion.
#333 - 2015-11-05 17:45:58 UTC
JTK Fotheringham wrote:
neovita wrote:


Most ppl were able to fix fitting problems by clearing game cache or at least verifying the files


I tried this, my launcher died.


Time to DELETE your shared cache and reinstall everything in that case:)
CCP Turtlepower
C C P
C C P Alliance
#334 - 2015-11-05 17:58:14 UTC
Hey everyone,

We are still reading this thread along with other feedback channels. Please keep the bug reports coming in for any issues you are able to reproduce reliably. For any issues where you are unable to play, or have lost something due to a bug and would like to ask for compensation, please file a support ticket.

To file a bug report, press F12 in game.
To file a support ticket, go to this link:
https://ccpcommunity.zendesk.com/

We will continue to fix all bugs that we can, patching on a frequent basis. Today's patch notes can be seen here:
http://community.eveonline.com/news/patch-notes/patch-notes-for-parallax

o7
CCP Turtlepower
Steijn
Quay Industries
#335 - 2015-11-05 18:43:10 UTC
neovita wrote:
Steijn wrote:
the launcher is now back again to taking up to 7 or 8 minutes to check the shared resource cache. Absolute joke the way that every major patch you screw this up.


It has nothing to do with the launcher! only with serverload, your connection and the processing speed of your computer. Since it is checking over 65000 files you should consider to defragment at least the affected area if the files are NOT on an SSD or look for any other real source of your problem instead of blaming the launcher. My launcher was done checking after 3 minutes and 11 seconds (just tested it). Not always is CCP the cause of a problem :P


if that was the case it would do it everytime i start the launcher, it doesnt, its only after 1 of their 6 week updates and will do so for 3 or 4 days and then 1 of the myriad of patch fixes they deploy, actually fixes it.
Steijn
Quay Industries
#336 - 2015-11-05 18:45:05 UTC
Nocturhnal wrote:
Moloney wrote:
So far I am seeing worse lag than before the patch... Does the new hardware need to cache everything before the performance improves?


I confirm that since the patch I have huge lags issues, especially when using market.


ive had stupid lag on market and character sheet for months, i thought that was normal. Lol
neovita
Cyber Collapse.
Fanatic Legion.
#337 - 2015-11-05 18:49:06 UTC
Steijn wrote:
neovita wrote:
Steijn wrote:
the launcher is now back again to taking up to 7 or 8 minutes to check the shared resource cache. Absolute joke the way that every major patch you screw this up.


It has nothing to do with the launcher! only with serverload, your connection and the processing speed of your computer. Since it is checking over 65000 files you should consider to defragment at least the affected area if the files are NOT on an SSD or look for any other real source of your problem instead of blaming the launcher. My launcher was done checking after 3 minutes and 11 seconds (just tested it). Not always is CCP the cause of a problem :P


if that was the case it would do it everytime i start the launcher, it doesnt, its only after 1 of their 6 week updates and will do so for 3 or 4 days and then 1 of the myriad of patch fixes they deploy, actually fixes it.


Reread what i wrote about SERVERLOAD please
Henry Hackett
#338 - 2015-11-05 18:53:36 UTC
Vermillion Thellere wrote:
I also have the black screen instead of character selection issue

I read that when the skill finished it may fix itself ... that's 11 hours away .. could be worse I suppose as next in queue is 14 days, but pretty annoying not to be able to play for that time



Just received an answer to my ticket, confirming that its connected to the Skill Queue somehow. It should fix itself after current skill training is completed they say....
JTK Fotheringham
Ducks in Outer Space
#339 - 2015-11-05 19:05:06 UTC
neovita wrote:


Time to DELETE your shared cache and reinstall everything in that case:)


At least the launcher is working again.

Going to swap ships lots and try to replicate the fitting issues.
TheSmokingHertog
Julia's Interstellar Trade Emperium
#340 - 2015-11-05 19:05:47 UTC
No other reports on the broken mining boosters yet?

"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X

"Schrödinger's Missile. I dig it." ~ Makari Aeron

-= "Brain in a Box on Singularity" - April 2015 =-