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Unscheduled Downtime Extension – July 15, 2015

First post First post First post
Author
Big Lynx
#1301 - 2015-07-15 16:01:22 UTC
soulltaker Aldeland wrote:
hahaha eve is down..i have no life..what can i do hahaha


XDDD
Lemon Verbena
Aliastra
Gallente Federation
#1302 - 2015-07-15 16:01:25 UTC
Callum Ijonen wrote:
Beliskner Hippaforalcu wrote:
this thread turned into Jita local


This thread has always been Jita local.


i'm not so sure of that... no one has offered to double my isk in the last 3 minutes....
just saying...
Solt Novadios
X NoPe X
#1303 - 2015-07-15 16:01:29 UTC
Caboosette wrote:
We here at WiNGSPAN Delivery Services have customers awaiting deliveries. We are trying to run a business here! Our customers are being deprived of their munitions shipments!

On a serious note.. Good luck to the devs and I hope you don't set fire to another server.

Also! To set some straight on what happens when an issue like this happens. I would suggest having one spare person with a camera recording the madness. Then release a Behind The Scenes madness video. Being a techie myself, I would love to watch that.

o7



It is a good idea.
Travis Black Thiesant
Incursion Omega
#1304 - 2015-07-15 16:01:47 UTC
Duckslayer wrote:
Hey guys. I've got this sick original post im going to make on page 60 whatever with a joke about how CCP should turn it off and on again. Gonna be soooo fresh.


Your portrait just makes that so much better lol
Talaris EveningStar
The Torchwood Institute
#1305 - 2015-07-15 16:01:47 UTC
CCP Falcon wrote:

UPDATES:

13:00 UTC - AFTER SEVERAL FAILED STARTUPS, WE ARE CURRENTLY INVESTIGATING A STARTUP ISSUE
13:30 UTC - INVESTIGATION IS STILL ONGOING - NO FURTHER ETA ON UPTIME FOR TRANQUILITY
13:37 UTC - STARTUP FAILED AGAIN - INVESTIGATION IS ONGOING
14:00 UTC - INVESTIGATION IS STILL ONGOING
14:30 UTC - WE ARE CURRENTLY IN THE PROCESS OF REBOOTING AFTER FAULTFINDING AND CHANGES
15:00 UTC - FURTHER ATTEMPTS TO START UP HAVE FAILED - INVESTIGATION IS ONGOING
15:30 UTC - INVESTIGATION STILL ONGOING - NO ETA ON SERVER UPTIME
16:00 UTC - A FURTHER FAILED STARTUP AFTER A NUMBER OF CHANGES - INVESTIGATION ONGOING


Unplug the system, hold power for 30 seconds, plug back in.

Also, please check to make sure your ethernet cables are properly seated on both ends.

If that doesn't help, try plugging in a different monitor to make sure the issues isn't being caused by that/

If all these steps fail, please give us a call to setup an RMA for your Tranquility server cluster. Systems RMA'd will have a 6-9 decade turn around time. You are responsible for all shipping costs.






CEO, Fleet Admiral

The Torchwood Institute for Advanced Studies in Systems Research, Cybernetics, and Drifter technologies

Proud member of SERAPH

"There is no good, no evil. There is only The State."

grahnak
The Scope
Gallente Federation
#1306 - 2015-07-15 16:01:49 UTC
Oh dear ..... did someone over wright the backups ????
ERIS LUCAN
State Protectorate
Caldari State
#1307 - 2015-07-15 16:01:50 UTC
Not nice'*

EVE acount very heavy payload myn ,Server not USA ok,very good.


difficult doubelwrite error intance ,seldom vailoud backupwarsystem wail window ,debug newload -doubwriterror , set boot - boot-123 reboot damaged wizhout new intance . or Maximilian boring.



Happy Day*
Elsa Hayes
Science and Trade Institute
Caldari State
#1308 - 2015-07-15 16:02:13 UTC  |  Edited by: Elsa Hayes
Fibro Optic wrote:
Is It even Possible to Roll Back the update that broke the game, rather than fixing the broken patch ?


While CCP can certainly do a roll back, finding out what broke the system is important to determine what they have to change in the patch coding to prevent this from happening again.

A roll back is also a last resort since this is EvE and people are already calling for compensation, IF CCP did an announced roll back people would start threadnaughts and petitions of billions of isks lost due to the roll back to take advantage of the situation and scam some isks.
Wur2e
The Phylaxis Group
#1309 - 2015-07-15 16:02:15 UTC
I know the problem!

NEW SHIPS SPOTTED!!!

Interviewer: “How does it feels to fly at 20AU/sec?”

Wur2e: “It feels normal.”

Callum Ijonen
Caldari Provisions
Caldari State
#1310 - 2015-07-15 16:02:16 UTC
Royally wrote:
Now I do understand where some of the people who want compensation and the like are coming from. Its not a problem for me persay, but if you end up missing your entire alotted time to play EVE in a week... There are some people playing the game who sub up, but end up being able to play for perhaps as few as 5 days of the month. If one of those days the server borks out, they paid alot for "nothing", so to speak.

I hope it gets fixed soon, but w/e, it'll be ready when its ready eh :p
I'm glad my phone app wasnt glitching when it kept insisting the server was offline :p


The problem is people will want to be trying FozzieSov out, so they try to get on and then THIS happens.
Kia Dee
The Scope
Gallente Federation
#1311 - 2015-07-15 16:02:19 UTC
Something from the top of the consolation shelf plz Ugh
Andrew Seidelin
Doomheim
#1312 - 2015-07-15 16:02:24 UTC
Xenia Ilchenka wrote:
Finally, its back up.

But thats several hours you owe me for it being down


No its not.

TRANQUILITY (UNKNOWN) Sad
Borg Stoneson
SWARTA
#1313 - 2015-07-15 16:02:29 UTC
Beliskner Hippaforalcu wrote:
this thread turned into Jita local


Send me any amount of ISK and I'll double it!
Worldwind
State War Academy
Caldari State
#1314 - 2015-07-15 16:02:53 UTC
Honestly Guys.... when is it enough time...
Epentix
Federal Navy Academy
Gallente Federation
#1315 - 2015-07-15 16:03:19 UTC
Travis Black Thiesant wrote:
Duckslayer wrote:
Hey guys. I've got this sick original post im going to make on page 60 whatever with a joke about how CCP should turn it off and on again. Gonna be soooo fresh.


Your portrait just makes that so much better lol


do not forget his name.....
Bob Donovitch
The Iron Bank and Trust
#1316 - 2015-07-15 16:03:19 UTC
DAMN.... I have been following this thread since page 3 started.... I must need professional help.
Helzrazor Merkur
Federated Commerce and Trade
#1317 - 2015-07-15 16:03:22 UTC
Royally wrote:
Now I do understand where some of the people who want compensation and the like are coming from. Its not a problem for me persay, but if you end up missing your entire alotted time to play EVE in a week... There are some people playing the game who sub up, but end up being able to play for perhaps as few as 5 days of the month. If one of those days the server borks out, they paid alot for "nothing", so to speak.

I hope it gets fixed soon, but w/e, it'll be ready when its ready eh :p
I'm glad my phone app wasnt glitching when it kept insisting the server was offline :p



Just a friendly reminder..., it's "per se".
Liam Oliphants
Doomheim
#1318 - 2015-07-15 16:03:22 UTC
Lemon Verbena wrote:
Callum Ijonen wrote:
Beliskner Hippaforalcu wrote:
this thread turned into Jita local


This thread has always been Jita local.


i'm not so sure of that... no one has offered to double my isk in the last 3 minutes....
just saying...


Double or nothing. And by that I mean drinks.
Wardeth Power
Fusion Enterprises Ltd
Pandemic Horde
#1319 - 2015-07-15 16:03:25 UTC
Ouch, someone made a mistake. Did this patch skip protocol because of deadlines, the test sever should have shown you guys that something was wrong.

I blame management. Ultimately you screwed the pooch. Shame on you. While engineer's find out what happened you should ask yourselves for what you did not do to prevent it.
zero extent
State War Academy
Caldari State
#1320 - 2015-07-15 16:03:31 UTC
CCP Devs, you DO have a ROLLBACK plan, don't you?