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Carnyx release - General feedback

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Author
loquacious7
KarmaFleet
Goonswarm Federation
#501 - 2015-06-03 00:04:14 UTC
Gallente Citizen 92785395 wrote:
Any cool space games out there? I can't even pay this one anymore. It has to be a free one 'cause I can't afford another subscription. I so thought I was gonna be able to get back into this...



you can have one of my carriers, they are paperweights in the corp hanger now. I remember a game of combat once that was not afraid of great ships capable of force projection across the galaxy. But I think that game disappeared :)
Talaris EveningStar
The Torchwood Institute
#502 - 2015-06-03 00:04:31 UTC
Dear CCP,

I formally request a spoon or possibly spork with which to fork out my own eyes due to these awful icons.

Sincerely,
Tal

XOXOXO

CEO, Fleet Admiral

The Torchwood Institute for Advanced Studies in Systems Research, Cybernetics, and Drifter technologies

Proud member of SERAPH

"There is no good, no evil. There is only The State."

Myriad Blaze
Common Sense Ltd
Nulli Secunda
#503 - 2015-06-03 00:05:17 UTC
CCP Surge wrote:
Also to address some of the concerns voiced, our overall aim was not to change the old icons just for the sake of something new or because we thought they weren't working, but to provide better granularity and at-a-glance awareness of the objects on grid.

But change is tough and we are definitely keeping an eye on your feedback in all channels as we had been during testing on Singularity for the past while. This relatively small icons swap isn't an end-all-be-all "tough luck" change we're aiming to saddle the playerbase with.

For now a few things

  • I urge patience. There are dozens of new icons to learn, and it might take the brain a while to untangle the new "messy blob" at first. Post back in a few days and share if they've changed your game for better or worse after you've gotten a little more comfortable identifying them. We'll be keeping an eye on this post initial-reaction feedback closely.
  • Check out this image to help learn your icons: http://images.contentful.com/kvd74o0q2fjg/4Hgu1BcYAE22wgokiKeYO4/4001f1c3132cc7749d9d25ec8851798e/NewOvervieBracket-IconsImage.jpg?w=1920&fm=jpg&q=85
  • While “deconstructive feedback” is cathartic in some ways I am sure, it’s likely not going to help get your point across. We are looking for specific feedback: What specifically don't you like about the new icons? Can you share an in-game story or experience which backs up your conclusions? It's the kind of feedback that's most useful to us when making calls on these types of things.
  • We've taken seriously the calls to include a "use classic bracket icons" option. Originally we thought having two sets of icons in the client might just cause confusion and miscommunication among players, and tough learning/teaching decisions for newbros as well as vets welcoming them in. However these concerns might be overblown, especially in regards to little bracket icons. In any case its definitely a debate worth having.


Thanks for reading!

There we have the "have patience, it takes a while" argument again. Roll It was the same with the new UI icons. And guess what, I actually dislike them as much as on the day you introduced them. Sometimes I get the feeling that you tend to forget that most of us are adults and that some of us are quite capable to percieve problematic design decisions when they see them.

Updating or modernizing the icons is perfectly ok in itself. Unfortunately your approach is fundamentally flawed in at least two ways.

You seem to believe that a higher granularity improves the "at-a-glance awareness" and provides more information per se, so you conceived dozens of new icons. However, it seems you are oblivious to the fact, that information overload is a limiting factor in that regard. The threshold to information overload is affected by several factors, stress level and individual capability among them. The individual capability in turn is affected by various factors, too. With regard to EVE I'd include sleep and session time as variables. Basically this means, that you should focus on displaying important information while omitting less important information or at least make it optional. Too many of your icons give completely irrelevant information. If I had a say in this, I would axe several of the icons: Combat -1 (rookie ships are frigates), Industrial: - 3 (mining frigates are frigates and that leaves us with large and medium industrials), Drones: - 5 (1 icon for fighters/bombers, 1 icon for combat drones, 1 icon for non-combat drones). And that's conservative, you could remove far more icons and still have a working system.

In addition your icons are seemingly designed with an artistic idea in mind (and are not even looking that good), partially forgetting that the icons are supposed to give tactical information in (space) combat situations. In combination with overview colors it's no longer easy to properly discern most of the icons. I'd suggest to look at military tactical icons for guidance. With regard to the general design I would suggest to replace the frigate triangle with an acute-angled triangle as in the capital letter "A" to give it a more dynamic, spaceship like look. For cruisers you could use a similar icon, a bit wider, perhaps with a flat top. At least redesign the cruiser icons so they don't look like monopoly houses anymore.

Since I don't expect or believe that you will do anything to improve the mess you created with the news icons, it would be nice to make it optional to use them. Please give us the option to switch back to the old icons and let the players decide whether they want your new icons or not.

P.S.: Btw, the link is broken.
Midnight Hope
Pator Tech School
Minmatar Republic
#504 - 2015-06-03 00:06:30 UTC
OMG!! Cry

You went ahead and release the stupid icons!! I see the "feedback" is only heeded when it agrees with your ideas and points of view.

These icons are a total mess!! Hard to understand and they add soo much more information that it's meaningless.

Please bring the old icons back! Cry
Malcolm Erkkinen
Deep Core Mining Inc.
Caldari State
#505 - 2015-06-03 00:08:34 UTC
Quote:
While “deconstructive feedback” is cathartic in some ways I am sure, it’s likely not going to help get your point across. We are looking for specific feedback: What specifically don't you like about the new icons? Can you share an in-game story or experience which backs up your conclusions? It's the kind of feedback that's most useful to us when making calls on these types of things.


The new icons for wrecks simply are not as clear as the solid triangle for "loot wrecks" and the clear triangle for "non loot wrecks" - you are fixing something that is not broken. Meanwhile I have constant issues trying to log in to the game - why don't the developers devote their energies to fixing that?
Saisin
Chao3's Rogue Operatives Corp
#506 - 2015-06-03 00:16:18 UTC
CCP Lebowski wrote:
DexterShark wrote:
- I am not sure why all the station services have a circle around them. Presumably this is the Entosis counter, which is fine if those services are being contested, but it displays all the time. Can you confirm that this is a bug to be ironed out?
You're right that the circles around the station services represent the entosis status of the service.

Removing them when they aren't moving or you don't have them selected is on our list for the next iteration.

Thanks for the feedback!


Please do not remove the circles on the disruptable services icons.

They are red when the service has been disabled, and this clearly shows which services are active and which are not, and need to remain visible when cloaking and scouting a station, without having to select them.

Players that do not want to see them should simply turn the services icons off in their brackets/overviews.

Vote Borat Guereen for CSM XII

Check out the Minarchist Space Project

Jager Bom
Sebiestor Tribe
Minmatar Republic
#507 - 2015-06-03 00:16:26 UTC
New icons are awful.
Jared Tobin
Bloodstone Industries
B.S.I.
#508 - 2015-06-03 00:17:38 UTC
OVERVIEW ICON FEEDBACK:

The immediate impression (not meant as "destructive" but honestly what went through my mind at first use):

Is it a stargate or a freighter?
Wait, stargate is filled, or is that an oblonged planet symbol glitch?
Is that a frigate or a squadron fleet booster icon symbol near me?
Wait, another frigate now looks like the old depot symbol, but completely different from the other frigate... or wait.. what is that?
Getting to our POS, suddenly a whole new slew of questions and pauses literally came into view:
Is it a secure can or a laser battery now?
Why do POS arrays and labs look so completely different from each other symbol-wise (honestly, I'm feeling a bit arcade-nostalgic: is it a "squiggly jellyfish" or an "open frog mouth" in an 8-bit arcade game)?

Then it kept hitting me: I have this weird feeling like I'm playing Pac-Man's and Frogger's love-child.

I couldn't get it out of my mind... And then I had my serious afterthoughts before constructing this feedback (for now):

Those questions waxing nostalgic in my mind (above) are examples of the many differentiating issues that went through my head continuously with what also seemed like a "lack of cohesion" to a basic build off an attempted idea of an "Overview overhaul".

However, it wasn't (and still isn't) making a lot of "connective/logical" sense. I suddenly became aware I was spending more time trying to figure out "what is what" in space rather than playing the game and "adjusting" - the oh so unthoughtfully unproductive response some have given conveyed with "oh you'll adjust" or "people don't like change" that some have responded with.

And THAT was clencher: "It isn't making sense". It didn't become "past tense".
"What IS what?" continued with each system jump, each movement, each destination arrived at. Just when I thought I was getting some idea of "intent" of iconography, something else passed by me, or popped up in the Overview that continued my quandry.

If there was a "method to the madness" iconographic approach, then I had hoped I'd have understood it after a few system jumps/routine activity testing. But after 3 hours, I still wasn't adjusting. It became clear in my mind that this new set of symbols lacked cohesion/sense.

Example: Previously, a "bracket" rectangle with someone's name gave my brain an understanding that I was near a ship, and the shape/size of that simple bracket gave me a quick idea of relative size of that ship.. and I knew immediately it was a player's ship, not an NPC ship. Now, however, everything is not as it seems, and I wasn't even in a heavily populated system. Hell, it may have been a glitch, but I passed by two frigates: each one had DIFFERENT symbols. So just when I thought I understood "size", I failed. Then a freighter went by, and I didn't think "oh, another ship"... That was hinting to a problem for ship iconography. Also it hinted at a problem of consistancy.

Then the issue of objects other than ships came into the mix. The "method to the madness" was not obvious at all:
If "solid" objects are "shaded"/"filled" symbols like planets, stations, and even the odd "pebble" like icon of an asteroid belt, then my brain asked the next logical question: Why are stargates shaded? Are they oval planets- wait, no, the aroow, but.. And then I questioned: why are Customs Offices and POS towers "hollow" (unshaded) squares? Even the labs, arrays and refineries (which are logically "solid" objects in space) are hollow, not shaded. They also may all be POS modules in orbit around a tower, but there is no shape-cohesion to make "sense" of. ("Is that a refinery or a hollow magnet?", seriously was a visual question my brain was flip-flopping back and forth on. Seriously.)

The lack of consistency is definitely something that should be re-addressed. After all, if your symbol for navigation to "warp to and jump through" a stargate icon is an arrow going through a HOLLOW, perfect CIRCLE, but the symbol for the stargate in the Overview just below those options is not a perfect circle AND it also is shaded, then something needs to be addressed on consistency. I do not look forward to seeing the various ship shapes and other symbols I'll have to sort out on a mission or when I visit a system like Jita, but if I feel that way already, the mental hesitation marks will remain indelible until some changes are made.

If a reverted "simple" bracket system and correction to the stargate and POS/outpost symbols are re-visited, re-addressed and redesigned - along with some color changes or options implemented (I was not able to determine an untouched from a touched wreck/can, for example), then perhaps this change would not be so jarring and continually affective to my visual assessment to gameplay every new relocation. And yes, if one reads this sentence correctly: It is possible that the Overview of the game can be "continually affective" and jarring to me now, in its current state, and therefore be "ineffective" to me the entire time I am not docked.

A point of curiosity for the developers working with other DEV groups on issue fixes:

Considering the (admittedly impressive) litany of "Misc:" notes CCP documented as "fixed" in the Patch Notes, such as "fixed capitalization error in description" here, "removed an extra space in mission wording" there... I had hoped there would have to have been some thought/discussion/effort to fixing actually reported, "broken" issues instead of "fixing" what was not, technically, "broken".

Were any consistently reported issues at all addressed?

I can see one that still is an issue: Since 2014, you still haven't addressed the inability to "Drag items to sell" for corporate selling of multiple items. I have been trying to pro-actively (and productively) report such issues with each upgrade via issues, bug tickets, and petitions since a year ago on that one alone.
Cat silth
Diversity 101
Domain Research and Mining Inst.
#509 - 2015-06-03 00:19:14 UTC
how i supposed to work out who to shoot now in lowsec before it was well simple a colour yes he red kill him yes he nuet kill him now , its what that oh i did'nt even no he was there ffsk he gone
March rabbit
Aliastra
Gallente Federation
#510 - 2015-06-03 00:27:33 UTC
Need to say that with these icons Eve Online lost significant part of it's appearance. These icons look like some draft. You know: when I develop some graphical application I create some fast simple icons to work on functionality. Few minutes in paint and i can work.

But these icons inside Eve Online environment? I don't know.... They don't belong here!

Will wait few days for some fixes... Else maybe it's time to make pause with the game..... What?

The Mittani: "the inappropriate drunked joke"

W33b3l
The Scope
Gallente Federation
#511 - 2015-06-03 00:28:27 UTC  |  Edited by: W33b3l
I run the UI @ 90% windowed mode (almost have to windowed mode) and am having the same issue with he Icons. Hard to tell Industrial and cruisers apart. Although that was the same before and I just default to looking at the name anyway. The icons look pixilated, wich makes sense if its a scaling issue. Although the fact my monitors sit high and its on the upper right of my screen isnt helping. Once its fixed and I adjust my monitors and chair I should be fine.

Ive been having some serious issues launching the client as well. I cleared the game cache in the client loader and it fixed the problem.
Mister Kreeper
School of Applied Knowledge
Caldari State
#512 - 2015-06-03 00:30:41 UTC
OH goodie adding moar broken stuff , launcher has not worked in close to a year woohoo . today it impossible to play great job on the upgrades . BTW upgrading yourselfs right out of a job ............pfft
Magnus Roden
Center for the Advancement of Human Endeavour
#513 - 2015-06-03 00:33:04 UTC
"how is this guy flying a wreck?"

- everyone in EVE.

Excellence is the gradual result of always striving to do better.

Spc One
The Chodak
Void Alliance
#514 - 2015-06-03 00:36:27 UTC
I'd also like to point out that some ships with full quality settings have too much rust/dust.
Golem is an example, also for example oracle.
galenmar
R.D. Tech Industries
#515 - 2015-06-03 00:39:21 UTC
icons ok but FIX THE DAMN LAUNCHER freezes up when trying to launch game And if I am lucky and can get to selection screen it takes too long to even load anything another fail and that much closer to unsubbing 2 accounts here please put back the stuff that was not broke and quit breaking things that work now and also the repair tool is a joke I try starting it and it freezes up

Nightfox BloodRaven
Federal Navy Academy
Gallente Federation
#516 - 2015-06-03 00:42:17 UTC
i am sorry but if you aim was to give us a better awareness of the surroundings then how does overview icons in which u cant tell whats what really provide that?

i mean did you even test these? How can u justify that they improvement your awareness.. everything looks the same...
Nya Kittenheart
Science and Trade Institute
Caldari State
#517 - 2015-06-03 00:43:18 UTC
CCP give me back my old icons,plenty of feedback has been brought to you that the current set of icons weren't any good.

-Certains objects didn't need a new icons to start with.
-Form and shapes differ too much in the same category of ship size or usage.
-Drones do not need an individual icons for each one of them but just a different size (L,M,HV)
-Most of the icon set are too complex and counterintuitive.

CCP Surge has obviously ignored feedback and forced his opinion on the community ,despise several warnings that his icons set were disruptive and confusing.We told him repeatedly to do not bring them on TQ ,now deal with unsatisfied customers and the huge threadnaught to come.

Best regards Evil
Havenard
Havenard Corporation
#518 - 2015-06-03 00:43:45 UTC
Jared Tobin wrote:
OVERVIEW ICON FEEDBACK:

The immediate impression (not meant as "destructive" but honestly what went through my mind at first use):

Is it a stargate or a freighter?
Wait, stargate is filled, or is that an oblonged planet symbol glitch?

...


Any change in the icons at all would cause the need of having to get used to the changes, this fact does not determine if the new icons are good or bad as even the best icons possible would have to undergo the same learning process from the players.

Regardless of they being good or bad, the icons did need change. Many icons were the same for multiple classes of ships, and they didn't have any connection with ship classes, in fact they had no creativity at all -- they were stupid squares.

Your feeling torwards changes is understandable, as you can see most players are having the same, but I'm sure you will get over it soon.

I personally didn't like some icons, like the Rookie Ship icon being so small, and the fact its smaller than the Drone's, but whatever.

What I know for a fact is that I've never seen a change that every single player agrees to be positive. Even if they made the game free there would be people complaining, which is precisely why its so hard to get CCP to hear anyone, because people just complain out of impulse and therefore their demands cannot be taken seriously.

So instead of throwing poop at things on first sight, lets be good reviewers and keep an open mind, give changes a chance, just to see how it works, and after some experience if we still agree its that bad, then I'm sure CCP will make the necessary adjusts.

Just as everyone else I too will have to get used to the changes, but I'm sure my IQ allows me to overcome this "challenge". That aside, I think the fact we now have distinct icons for each ship class, rats includeded, is pretty good news by itself.
Sell Aideron
Xanticorp
#519 - 2015-06-03 00:44:09 UTC
I appreciate the difficulty of designing new icons, but my god.. they're hideous..
Jeven HouseBenyo
Vanity Thy Name Is
#520 - 2015-06-03 00:46:13 UTC
CCP Surge wrote:
Joia Crenca wrote:


Thanks for responding!

I'm also getting the feeling that it's not just at 90% that it's a problem, and even after some time, the testing folks still were not happy. We were actually given the same response during Incarna, concerning the unusable/unreadable UI icons then.


Hi, let me reclarify a bit here.

The 90% scaling problem is engine-level. Specifically our UI renderer doesn't support any texture filtering or anti-aliasing, which makes any non-100% scale texture look pretty bad across the UI. It's particularly blatant when scaling single-pixel wide strokes as in the new icons.

And unfortunately re-writing the UI renderer, or bolting on some AA tech is just an item that hasn't made it to the top of the engine team's priority list. But we're aware of the issue.

In the end we support "UI scaling" functionality to some extent, but don't have the proper tech in place to make the experience feel great at anything other than 100% at the moment.

I'm also curious to hear more from, and maybe wasn't aware of how many users played with a 90% downscaled UI (as opposed to scaling up for accessibility reasons.) What are your reasons for doing so?


I prefer to use the 90% setting since it gives more 'space' for various windows, scanning windows, chat tab box, etc. I don't do this due to small monitor size, I'm using a 32 inch 1080p flatpanel T.V. via it's HDMI port. When I'm in places I shouldn't be, solo, eating space rocks to reprocess and build from, I need all the space I can beg borrow and steal for D-Scan, Cargo Hold, Probe Scan, Places Tab to pop warp and leave if need be, and to just have a better view around my ship for paranoia checking. As I cannot scale many of those windows before they're unusable, it's 90% and text set to 11 as a compromise.

>Jeven

Minny boat flyer, unofficial squeaky wheel.

'Game Ethics and Morality Monitor' I remember promises.

Snark at 11-24/7/365.25. Overshare? Yup.

Yes it's my fault. And if you don't staap it I'll do it again. ;-P

No you can't has my stuffs OR my SPs.