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Black Screened

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Detroit Diesel
Doomheim
#21 - 2014-02-07 12:48:07 UTC
I have the same black screen issue on my Macbook Air circa 2010.

Issue began with the Feb 4th patch.

Graphics: NVIDIA GeForce 320M 256 MB

OS X 10.9.1

HTH
cc Sinullf
PIC28
#22 - 2014-02-07 12:52:24 UTC
Model Name: MacBook
Model Identifier: MacBook7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MB71.0039.B0E
SMC Version (system): 1.60f6

Chipset Model: NVIDIA GeForce 320M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x08a0
Revision ID: 0x00a2
ROM Revision: 3533
Displays:
Color LCD:
Display Type: LCD
Resolution: 1280 x 800
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Xela Saken
Caldari Provisions
Caldari State
#23 - 2014-02-07 13:54:35 UTC
I've been having the same problem since the 4th Feb patch. Deleting the files as specified above gets me the cinematic followed by the black screen as before. My setup is as follows (generated via Apple Menu > About this Mac > More Info > System Report):

Hardware Overview:

Model Name: MacBook Air
Model Identifier: MacBookAir3,2
Processor Name: Intel Core 2 Duo
Processor Speed: 1.86 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBA31.0061.B07
SMC Version (system): 1.66f61

Graphics/Displays:

NVIDIA GeForce 320M:

Chipset Model: NVIDIA GeForce 320M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x08a3
Revision ID: 0x00a2
ROM Revision: 3571
Displays:
Color LCD:
Display Type: LCD
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
jaqwith
Tiefbauamt
#24 - 2014-02-07 14:29:18 UTC
Same here…

Hardware Overview

Model Name: MacBook Pro
Model Identifier: MacBookPro5,3
Processor Name: Intel Core 2 Duo
Processor Speed: 2.8 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP53.00AC.B03
SMC Version (system): 1.48f2

Graphic/Displays

Chipset Model: NVIDIA GeForce 9400M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0863
Revision ID: 0x00b1
ROM Revision: 3448
gMux Version: 1.8.8
Gudrun die Gute
Imperial Academy
Amarr Empire
#25 - 2014-02-07 16:30:04 UTC
Still the same problems after logging in

When the screen should change to the character selection the screen gets black.


Modellname: Mac Pro
Modell-Identifizierung: MacPro3,1
Prozessortyp: Quad-Core Intel Xeon
Prozessorgeschwindigkeit: 2,8 GHz
Anzahl der Prozessoren: 2
Gesamtzahl der Kerne: 8
L2-Cache (pro Prozessor): 12 MB
Speicher: 6 GB
Busgeschwindigkeit: 1,6 GHz
Boot-ROM-Version: MP31.006C.B05
SMC-Version (System): 1.25f4



Chipsatz-Modell: NVIDIA GeForce 8800 GT
Typ: GPU
Bus: PCIe
Steckplatz: Slot-1
PCIe-Lane-Breite: x16
VRAM (gesamt): 512 MB
Hersteller: NVIDIA (0x10de)
Geräte-ID: 0x0602
Versions-ID: 0x00a2
ROM-Version: 3233
Monitore:
CG241W:
Auflösung: 1920 x 1200
Pixeltiefe: 32-Bit Farbe (ARGB8888)
Monitor-Seriennummer: 35441058
Hauptmonitor: Ja
Synchronisierung: Aus
Eingeschaltet: Ja
Rotation: Unterstützt
Justin Einstein
The Scope
Gallente Federation
#26 - 2014-02-07 19:12:03 UTC
hi guys! I had a similar problem, and I eventually figured out it was caused by using the Mumble overlay. To fix it I checked the box in the settings panel for display and graphics that says use multithreaded opengl and that fixed it. Also, not using the mumble overlay also fixed it. I hope this helps some people!
Justin
Detroit Diesel
Doomheim
#27 - 2014-02-07 21:07:22 UTC
Justin - how did you set the openGL threading option? When I launch, it goes black screen before I can select anything. Then the whole computer locks up. Is there a back door to set those options?

Thanks!
Minmatar Double Agent
Sand Castle
#28 - 2014-02-07 21:20:32 UTC
Day 2 with the Black Screen of death on login...
Sad

MAC OS 10.6.8

Model Name: Mac mini
Model Identifier: Macmini3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.26 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MM31.00AD.B00
SMC Version (system): 1.35f1

NVIDIA GeForce 9400:

Chipset Model: NVIDIA GeForce 9400
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0861
Revision ID: 0x00b1
ROM Revision: 3362
NoDak Hilitari
Native Freshfood
Minmatar Republic
#29 - 2014-02-07 21:32:07 UTC
Macbook 13-inch
processor: 2.4 ghz core 2 duo
memory 4 GB 1067mhz ddr3
Graphics NVIDIA GeForce 320M 256 MB
Software Mac OS X Lion 10.7.5 (11G63b)

still having screen-o-death
Mahnmut Ofeuropa
Kill'em all. Let Bob sort'em out.
Ushra'Khan
#30 - 2014-02-07 23:02:21 UTC  |  Edited by: Mahnmut Ofeuropa
my dad has a MacBook Pro 2010 2.66ghz intel core 2 duo with NVIDIA GeForce 320m 256mb and he is having the same issue with the black screen on login only mouse cursor showing up, it was working fine as of wednesday night 10pm - 2am central time then thursday it stopped working.

edit: RAM 4gb 1067MHz DDR3

software OS X 10.9.1 (Mavericks?)
Velos Khan
Doomheim
#31 - 2014-02-07 23:17:19 UTC
Hardware Overview:

Model Name: MacBook
Model Identifier: MacBook5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MB51.007D.B03
SMC Version (system): 1.32f8
Hardware UUID: 268FEF6F-0AFC-52C8-BC30-3F24FBF9B412
Sudden Motion Sensor:
State: Enabled


NVIDIA GeForce 9400M:

Chipset Model: NVIDIA GeForce 9400M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0863
Revision ID: 0x00b1
ROM Revision: 3385
Displays:
Color LCD:
Resolution: 1280 x 800
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Display Connector:
Status: No Display Connected
Emesine
Mouth Trumpet Cavalry.
Mouth Trumpet Cavalry
#32 - 2014-02-08 01:19:20 UTC
Same issue with the black screen here. I put in a bug report and a ticket two days ago and no response. In fact, I can't even see my tickets under "my tickets", so I guess they are swamped? If you look at the Feb. 4th patch notes it indicates an NVIDIA "fix" in that patch release. My error logs indicate an issue with my graphics and I would guess that most of us with this black-screen issue are running on NVIDIA graphics.

MacBook Pro
Processor 2.8 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB
Software OS X 10.9.1 (13B42)

Wish I could get some acknowledgement that the issue is being worked on. Ugh

The predominant error that pops up in the log during the black-screen-fun-time is:

2/5/14 8:16:28.000 PM kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error
Pie Napple
Science and Trade Institute
Caldari State
#33 - 2014-02-08 08:40:08 UTC
Got this issue too.

Macbook
13-inch, Aluminum, Late 2008
Processor 2 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB
Software OS X 10.9.1 (13B42)
Nonnosa
420 Enterprises.
#34 - 2014-02-08 08:41:56 UTC
Same issue

Mac Mini 2010
2.5 GHz Intel Core 2 Duo
8 GB Ram
NVIDIA GeForce 320M 256 MB
OsX 9.1 (13B42)
Phloebas
Native Freshfood
Minmatar Republic
#35 - 2014-02-08 10:50:59 UTC  |  Edited by: Phloebas
MacBook late 2008
2 GHz intel core 2 duo
4GB 1067 MHz DDR3
NVIDA GeForce 9400M 256MB
OSX 10.6.8

Except on 1 of 3 accounts since the patch on Tuesday I m black screened at char selection. One account seems to be ok for some reason.
If I select the place where char should be it goes into game, Copies on mumble comms see me in local or corp chat but I have either a crazy pixilated and frozen screen or a black screen.
Have run the Disk Utility to verify and repair permissions to no avail.
Sandar Orontur
Federal Navy Academy
Gallente Federation
#36 - 2014-02-08 12:03:23 UTC
Same problem, and my usual trick of deleting the core*dat files, etc. doesn't fix it.

10.6.8

Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB

Chipset Model: NVIDIA GeForce GT 330M
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Rashasha Imshee
Federal Navy Academy
Gallente Federation
#37 - 2014-02-08 15:01:34 UTC
Same here. Screen goes black at character selection scree.

Model Name: MacBook Pro
Model Identifier: MacBookPro7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB

NVIDIA GeForce 320M:

Chipset Model: NVIDIA GeForce 320M
Type: GPU
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x08a0
Revision ID: 0x00a2
ROM Revision: 3533
Displays:
Kennie Minh
Garoun Investment Bank
Gallente Federation
#38 - 2014-02-09 01:00:47 UTC
+1 Blacked Out Pilot!

Macbook Pro
Chipset : 2,4 GHz Intel Core 2 Duo
Ram Fit : 4 Go 1067 MHz DDR3
Graphic stuff : NVIDIA GeForce 320M 256 Mo
OS : OsX Mavericks OS X 10.9.1 (13B42)

Good luck to the devs for the hard time they're havin with this D***ed issue.

Code safe ;-)
Malekith Mangeiri
State Protectorate
Caldari State
#39 - 2014-02-09 01:01:51 UTC
Same issue here...blackscreen on logon, can still use the cursor to select characters but subsequent screens are derez/pixelated well beyond any chance of playability. The one time in ten it loads to a playable game, the game plays just fine.

Macbook
13-inch, Aluminum, Late 2008
Processor 2 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB
Software OS X 10.9.1 (13B42)

Graphics settings are at the lowest possible options. I realize the 9400M is below minspec, but fact is the game was working with perfectly with zero issues prior to the 4FEB patch...which was unfortunately two days after I purchased the game off Steam. I was completely unaware of the B-R event, purchasing the game when I saw it on sale on Steam...but it's no secret (Kotaku) that subs picked up a TON of momentum in the aftermath. It'd be a real shame to see all that momentum come to a screeching halt over silly technical issues.
Phloebas
Native Freshfood
Minmatar Republic
#40 - 2014-02-09 11:31:16 UTC
By the way. Is anyone having this issue with a mac mini which iirc has a completely different graphics card?