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Unexpected Dowtime Update - Tranquility Is Back Online

First post
Author
HapomapT
Broken Local Madness
Circle of Hell
#281 - 2013-06-04 05:04:12 UTC
Excuse my poor english, in Mother Russia we try again and again to improve it. Smile

Thank you, guys and gals in CCP, for your hard work and swift reaction to the problem! As sad as it was to have the whole server down, it was the best call. As a member and full-time subscriber, I only want to express my gratitude to all of you, who worked high and low to resolve this issue. You're the ones who brought it offline and got it online in most swift fashion. Great job!

To all, who brag about rights and compensations - this is EVE. **** happens in EVE. Ships lost? ISK lost? Structures lost? So what?
All what is CCP even in theory is obligated to provide - 1-day PLEX card for 1 day offline. Most people knew that EVE had problems that day, in my NPC corp every one was aware that something was happening and that we play at our own risk. If you play, knowing that you may be kicked anytime - it's up to you to ensure your safety. So they are under NO OBLIGATION to compensate anything more then the time we payed.

Yet again, my pure joy goes to all of CCP employees and off-site-staff, who was at any time involved in it's creation, and even more to that team, who investigated this problem and patched it to the kingdom come. You are simply THE most amazing people.

Dixi.
Josef Djugashvilis
#282 - 2013-06-04 05:36:25 UTC
Sal Trent wrote:
Well all I hope is they intend on reimbursing my account re-activation fee because its was set to expire during the DT and I couldn't renew it because the server (more so account management) was down...

I cant figure out how a company as big as ccp did not put any safe guards in-place to stop this from happening. Its not like it was the first time they were attacked via DDOS. I think this is the second if not third time (I know there was one in 2011)

I am not very happy with CCP right now...Depending how my petition goes I may just cancel my account out right...and NO you cant have my stuff.



Please cancel your account, your mom will be pleased that you are not using her credit card to pay for a computer game.

This is not a signature.

Khan-ru Rhorian
The Scope
Gallente Federation
#283 - 2013-06-04 06:03:36 UTC
I can't get past my launcher, once I put my information in, it keeps telling me that the format is invalid and shows the station in the background like from the older versions. I can't get to any of my characters and would like to know why this is happening. is it because of the server issues or did the update my launcher automatically downloaded just fail? I uninstalled EVE and am now reinstalling it in the hopes that I can get my mining frigate back to the station before it gets blown up. if I don't get back to it soon, that's the last ship I have and I REALLY don't want to start all over again or have to buy a plex just to jumpstart my character if and when I'm able to get back into EVE.
Tiven loves Tansien
Doomheim
#284 - 2013-06-04 07:40:22 UTC
Katana Seiko wrote:
Tiven loves Tansien wrote:
Sexy Cakes wrote:
Sooooo what does a hamster do for 20 hours when he can't run on his wheel?


**** a lot


Make more hamsters..


Leads to faster server.

not bad
Quain Xadi
Doomheim
#285 - 2013-06-04 08:29:19 UTC
Im getting offline on launcher and offline on exe file. Is the server still offline or are some people able to get in now?
Nocturnal Phantom
Ministry of War
Amarr Empire
#286 - 2013-06-04 08:36:53 UTC
Free sp?
Iasius Midwinter
Whine Tasters
#287 - 2013-06-04 08:36:54 UTC
Quain Xadi wrote:
Im getting offline on launcher and offline on exe file. Is the server still offline or are some people able to get in now?

Trololol
Tsu Xin Ohmiras
Science and Trade Institute
Caldari State
#288 - 2013-06-04 08:43:33 UTC
Extended downtime will occur today, June 4th, 2013 from 08:00 UTC to 13:40 UTC for the deployment of EVE Online: Odyssey.

https://forums.eveonline.com/default.aspx?g=posts&t=243138&find=unread
Lucas Blanc
MultiTrack Corp
#289 - 2013-06-04 08:52:26 UTC
Hey, it could have been worse. Sony network was down for 24 days and customer info was compromised.
(See http://en.wikipedia.org/wiki/PlayStation_Network_outage)

Thanks CCP for the Good Fight and Ultimate Victory.
May your shields stay strong.
Now if we can get the Bounty system to work in RL.Twisted

Waiting for Odyssey with all my turrets crossed.
Widget Errata
Fr33 Banking and Trade
#290 - 2013-06-04 09:10:19 UTC
I think that we should buy some plex so Guard and the other 10YR+ employees could cover the cost of meeting the party or parties responsible for the DDOS and baptize all those swords they got. PS If you guys have not thought about it you should give all the 10 year players an ingame0 account bound Viking Sword for their character creators. PPS since he already runs around the office like a madman was it really a "good" idea to give Guard a sword, he probably went on his luch break to get it sharpened :)

Thanx for all the hard work
Ellendras Silver
CrashCat Corporation
#291 - 2013-06-04 10:32:30 UTC
would be nice to see if and what kind of compensation we will get (if any) without reading 15 pages...

to the people of CCP thnx for the hard work and effort to fix it and secure the leak

[u]Carpe noctem[/u]

dark heartt
#292 - 2013-06-04 10:39:57 UTC
Ellendras Silver wrote:
would be nice to see if and what kind of compensation we will get (if any) without reading 15 pages...

to the people of CCP thnx for the hard work and effort to fix it and secure the leak


You don't need to read a forum thread. There was a news post about it that said they will be working out how to compensate.
Alatari Yassavi
Viziam
Amarr Empire
#293 - 2013-06-04 11:32:00 UTC
Irya Boone wrote:
How much SP we will get ??


None and you will like it.

Quit your bitching and fly!

Marque de Satan
State War Academy
Caldari State
#294 - 2013-06-04 12:41:19 UTC  |  Edited by: Marque de Satan
"What we can now confirm is that a person was able to utilize a vulnerability in one of the back-end services that support the operation of the Tranquility server." -Jón Hörðdal Jónasson

*********
My English is not so good, but just to understand with crystal clarity, did

1) this back-end service vulnerability actually allow a DDoS to take place, or

2) did the DDoS not take place, and in reality the problem was something different, something related to the back-end service?

edit:

3) did the person issue commands or something like that to trick the back-end service on your equipment into executing a DoS attack against the rest of your systems/equipment?
Sergeant Acht Scultz
School of Applied Knowledge
Caldari State
#295 - 2013-06-04 14:12:41 UTC
Seriously people, this was mostly annoying for CCP folks than for us.

Ok you might have lost your prime time gaming and mined some less of ice or whatever crap me or someone else could have done, doesn't matter.

All it matter is that this DDOS shite attack does not influence my trust or faith in CCP, in Eve or its players. Ther's nothing you can do about RL jerks and shite, let them be and return deep down in their mom's cave get some e-epeen and internets from someone else, just ignore those fecking idiots, deal with your little repercussions and move on.

removed inappropriate ASCII art signature - CCP Eterne

Ame Umida
Federal Navy Academy
Gallente Federation
#296 - 2013-06-04 20:15:15 UTC  |  Edited by: Ame Umida
So I would like a statement from CCP regarding whether or not there will be any kind of compensation. If you are not CCP/ISD I am not interested in your OPINION, I wish to hear from people that actually know. Thank you.
dark heartt
#297 - 2013-06-05 00:19:44 UTC  |  Edited by: dark heartt
Ame Umida wrote:
So I would like a statement from CCP regarding whether or not there will be any kind of compensation. If you are not CCP/ISD I am not interested in your OPINION, I wish to hear from people that actually know. Thank you.


You're a bit late... http://community.eveonline.com/news/news-channels/eve-online-news/skillpoint-gift-due-to-he-downtime-on-sunday-june-2/
Neddy Fox
Sniggerdly
Pandemic Legion
#298 - 2013-06-05 10:25:44 UTC
drillerkiller2004 wrote:


Shut up


IDS Detection failures

No single device was able to protect 100%. NOT a SINGLE one.

Even with combined devices, only 3% of all combinations manage to stop all hacks/exploits.

And yes, this where 37 devices from 24 manufacturers tested, all used in the professional environment.

I guess you're one of those self-proclamed ICT experts that think if they run an anti-virus program they're 100% safe.