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EVE Launcher update on May 21, 2013

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Anabella Rella
Gradient
Electus Matari
#421 - 2013-05-21 16:09:06 UTC
I can connect to both of the websites listed in the dev response but, I'm still getting the 'no connection to internet' error message when running the launcher.

I should have known better than to update for TQ after this launcher update died for my Singularity installation. Ugh

When the world is running down, you make the best of what's still around.
Yoo2
Perkone
Caldari State
#422 - 2013-05-21 16:09:29 UTC
Just like old times,nice one CCP
Lord Jasta
KarmaFleet
Goonswarm Federation
#423 - 2013-05-21 16:09:39 UTC
You asked for bug reports but the forums wont allow me to post anything that contains html, tell me how to get around this to send you the report so i can play my internet space ships
Chad Borres
Caldari Provisions
Caldari State
#424 - 2013-05-21 16:09:41 UTC
I'm trying the repair.exe in my EVE directory.
Now it is updating and repairing.
Hope that will fix the problem.

1. launch of repair exe updates the repair.exe themself.
2. launch of repair.exe updates eve.
Pickett Foxdale
Milkomeda Industries
#425 - 2013-05-21 16:09:42 UTC  |  Edited by: Pickett Foxdale
I don't know if this was the actual reason I eventually got in, but the c:\Users\USERNAME\APPDATA\LOCAL\CCP\EVE
copy thing worked for me. THere were three folders, two of which pointed to the installation directory of Eve i.e. "C_Program..."
One had folders the other didn't...after copying folders from one to the other I got in...it gave an error but there was a launch button and I was in. Many are in gaming. Someone else posted this method earlier in the thread...again it might be a fluke, but I am in and playing.

From:
C_program_files_eveonline_tranquility

To
c_program_files_eveonline
ChiShen
Infinity Research
#426 - 2013-05-21 16:09:45 UTC
TheJackalMiner wrote:
ChiShen wrote:
Launcher doesn't work.
Eve doesn't work
Repair tool doesn't work
CCP fails again. At least that workedOops

Fixed for you and also the repair tool is the way ... well u need to run it a few times until it repairs EVE Lol


A few thousand times? bc it is not working
Mashie Saldana
V0LTA
WE FORM V0LTA
#427 - 2013-05-21 16:10:20 UTC
If it is working, fix it.

How to win EVE
Shiana Soltek
State War Academy
Caldari State
#428 - 2013-05-21 16:10:25 UTC
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt



https://client.eveonline.com/launcherv3 > Yes, but only after an unreasonably long wait time (almost 2 minutes of waiting.)

http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt > Yes and No, First attempt finally timed out and reported that service was not available after about 2 minutes. Second time the site loaded after about 45 secs.

For everyone reporting the "no internet connection detected" issue, I would venture to guess, that the launcher is querying one of the 2 sites the Dev linked, and the reason the launcher is telling us that "No Internet connection could be detected" is because the pages are failing to load/respond within a very short response frame. So it inst really that the launcher isn't able to detect an internet connection, but rather a "Page failed to respond in a timely manner" error.

One other thing, where did the Launcher Settings button go, the little wrench and hammer icon for changing the way the launcher does certain things?
Sipphakta en Gravonere
Aliastra
Gallente Federation
#429 - 2013-05-21 16:10:25 UTC
Ghana Rhea wrote:
I'm not a rocket scientist but can't you just roll back to the previous launcher that did work until you fix the issues with the new launcher?


As they indicated it is a server side problem, not the launcher itself. Reverting to the old launcher wouldn't help. This is likely a case of a server dying due to heavy load, something that can happen everywhere. Remember the last time a major online game/expansion launched totally fine? Yeah, me neither.
Luna Moses
Hedion University
Amarr Empire
#430 - 2013-05-21 16:10:49 UTC
Anyone running Mac OS managed to get it to work?

I get the unable to connect, then it asks to download a patch and then nothing happens
sudobaal theblooded
Perkone
Caldari State
#431 - 2013-05-21 16:11:00 UTC
CCP Atropos wrote:
For those reporting connection errors, are you able to connect to https://client.eveonline.com/launcherv3 and http://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt



first no dosen't respond
second one works instanly

running repair tool atm to see if it works.


comeone CCP will you fix this , why you gotta break whats working fine alredy?
Jabina
Wombo United
#432 - 2013-05-21 16:11:01 UTC
thanks ccp ....

we pay to play ... think ... think .. anyone ... hello ????

never change a running system ...
Aremon Moonserpent
Republic Military School
Minmatar Republic
#433 - 2013-05-21 16:11:22 UTC
Alright the lil' bastard of a repair tool (of course) started working when I wrote my previous posting. Ran through fine. Launcher still can't reach the content server but clicking on that button to start EVE anyway makes it fire up indeed and it works.

Layman diagnosis: 9th level dDOS attack on EVE IPs, villains identified as "EVE players, all of them" ;)
GiantJack
Salvage Team
#434 - 2013-05-21 16:11:25 UTC
for me it worked :

run repair tool as admin!!
run /bin/exefile.exe
play
Mr Bimble
Lost Ark Enterprises
#435 - 2013-05-21 16:11:32 UTC
I found this in a thread.

Run the Repair Program in your Eve folder AS ADMINISTRATOR (causes errors and wont repair at end if you dont)

Run the game WITHOUT RUNNING THE LAUNCHER AS ADMINISTRATOR (this is located in the eve folder, in the bin folder, called ExEfile.
This was the only way I could start the game.
MS Calypso pointed the way.Thank you very much.Kudos to you!! ccp go **** yourselves with your latest abortion of an update.Nonstop incompetence just goes on and on.
Anyway much gratitude to MS Calypso.
Lee Ramus
Unkindness Incorporated
Domain Research and Mining Inst.
#436 - 2013-05-21 16:11:32 UTC
Ghana Rhea wrote:
After repeated attempts unable to get the new launcher to work. It seems a large number of customers are also having issues getting into a game they pay for to play.

I'm not a rocket scientist but can't you just roll back to the previous launcher that did work until you fix the issues with the new launcher?



He's got the right idea so what's taking you so long
Rollback, fix the problem on you money not ours
Chokichi Ozuwara
Perkone
Caldari State
#437 - 2013-05-21 16:11:35 UTC
CCP you are very bad.

Tears will be shed and pants will need to be changed all round.
Yelizaveta
Care-Bear Central
Care-Free Coalition
#438 - 2013-05-21 16:11:37 UTC
It finally worked after about the 200th restart a full hour later. =)
Mirel Dystoph
Perkone
Caldari State
#439 - 2013-05-21 16:11:55 UTC
Sipphakta en Gravonere wrote:
Ghana Rhea wrote:
I'm not a rocket scientist but can't you just roll back to the previous launcher that did work until you fix the issues with the new launcher?


As they indicated it is a server side problem, not the launcher itself. Reverting to the old launcher wouldn't help. This is likely a case of a server dying due to heavy load, something that can happen everywhere. Remember the last time a major online game/expansion launched totally fine? Yeah, me neither.

Oh reverting to the old launcher would help because that wasn't dependend on the webserver afaik.

"Nothing essential happens in the absence of noise." 
Raziphan Rebular
Path of Dooppa
#440 - 2013-05-21 16:12:07 UTC
Look on the bright side at least they didn't mess up the boot.ini again and hey a lower PCU means less lag.