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EVE Launcher update on May 21, 2013

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Condritis Aideron
Federal Navy Academy
Gallente Federation
#2301 - 2013-05-22 15:31:15 UTC
TwistedStill getting the Launcher offline message. Wouldnt be quite so bad but they took my subscription fee today the very day they screwed up with this crappy useless new Launcher. They must be employing former Blizzard workers as the attitude to their paying customers sucks!
Par'Gellen
#2302 - 2013-05-22 15:31:19 UTC
Iosue wrote:
my guess is their goal is not to prevent or make it more difficult to have multiple accounts, but to more effectively track those that do. i'm no programming expert, but i believe the new launcher makes it easier for CCP to see which accounts share a similar owner. CCP has stated numerous times that they can't effectively track how many distinct individuals are actually playing the game. problem is, we all have to suffer so they can track this better. that's my impression anyways.
I would have no problem with that. It's the "making it harder to log in" part that I have the issue with.

"To err is human", but it shouldn't be the company motto...
5par7icus
Spartan II Industries
#2303 - 2013-05-22 15:31:35 UTC  |  Edited by: 5par7icus
Is it just me or has CCP never actually apologized to its customers for any of the screw ups in the last few years, if they have haven't seen them.

I was one of the lucky ones that still had the old launcher open from the last time i played so i was able to update fine but i currently have 3 accounts that i need to log into regularly to update training queues and the new launcher is a massive pain in the ass for this.

Please go back to the old launcher until all of the problems are fixed, THEN relaunch the new launcher IF you really have to

WTF CCP why did you have to go and do (insert latest c*ck up here) bad form!!
Ginger Barbarella
#2304 - 2013-05-22 15:31:50 UTC
Par'Gellen wrote:
Mangold wrote:
Ginger Barbarella wrote:
Mara Ziyal wrote:
Well im reading lots of hints and guides of how to multibox with the new launcher, but my problem is totally different.
Every time i start a client, the launcher vanishes and locks up in the background.
To start it again for the next client i have to kill like 3-4 entities of launcher.exe with the task manager every single time!


Don't use the launcher. Create a desktop shortcut to the ExeFile.exe in ../bin folder. It's all I use now to get around the complete [expletive deleted] that is the new launcher.


Ah great. Thanks.

Feels like the launcher may end up like captains quarter's. I removed that the first day and have never used it again.

Until they classify this as a "bug" and "fix" it so you HAVE to use the launcher. I'm setting up my shortcut now but I will not be surprised when it no longer works.


I honestly have no doubt that this will only work in the short term, and CCP will, in fact, prevent this from working. Ironic in that, but you're correct, I fear. Even a VM isn't an option for multi-boxing, given the cost/requirement of OS licenses.

"Blow it all on Quafe and strippers." --- Sorlac
AndromacheDarkstar
Caldari Provisions
Caldari State
#2305 - 2013-05-22 15:32:09 UTC
Iosue wrote:
my guess is their goal is not to prevent or make it more difficult to have multiple accounts, but to more effectively track those that do. i'm no programming expert, but i believe the new launcher makes it easier for CCP to see which accounts share a similar owner. CCP has stated numerous times that they can't effectively track how many distinct individuals are actually playing the game. problem is, we all have to suffer so they can track this better. that's my impression anyways.



It makes absolutely no sense for them to try and discourage multiple accounts, it would deciamte the account base and cost CCP a fortune. Knowing which accounts are connected does make allot of sense when it comes to figuring out botting/RMT issues and player number counts
Bugsy VanHalen
Society of lost Souls
#2306 - 2013-05-22 15:34:14 UTC
Par'Gellen wrote:
dark dreamur wrote:
also calling a landing page that makes it harder to load up our multiple accounts " improved" dons't seem like a shinning example of buissnes savvy. I would think in these hard economic times you would be encouraging people to have as many accounts as possible.
I was also confused by this. After reading some of CCP Atropos' posts it looks like they want to get away from allowing players to have multiple accounts. If this is true then the new launcher that makes it such a headache to log in is a great first step.

There are about 500,000 active accounts in EVE. i would say at least 150,000 of those are alt accounts, not everyone has alt accounts, but some have several making up for those that do not. There was one guy that had over 70 active accounts at one point.

So yeah, if they want to give up 20-30% of their active subs, this is a step in the right direction.
Niko Lorenzio
United Eve Directorate
#2307 - 2013-05-22 15:35:56 UTC
Sigh.... so what happened to the new CCP that sticks to it's promises? Anyone got links to all the posts and blogs where they promised they wouldn't take away the awesome login screen and replace it with the launcher? Would be nice to link them all here as they seem to have problems remembering things.

The CSM XI Election are now open until March 25th, 2016. Consider Niko Lorenzio for CSM XI.

CSM matters, your voice matters, your vote matters!
Ginger Barbarella
#2308 - 2013-05-22 15:39:04 UTC
Niko Lorenzio wrote:
Sigh.... so what happened to the new CCP that sticks to it's promises? Anyone got links to all the posts and blogs where they promised they wouldn't take away the awesome login screen and replace it with the launcher? Would be nice to link them all here as they seem to have problems remembering things.


People in positions of power/authority say whatever they need to say to keep the masses calm & quiet, with no intention of keeping their word. I don't even need to suggest any real-life examples of this.

"Blow it all on Quafe and strippers." --- Sorlac
Par'Gellen
#2309 - 2013-05-22 15:40:15 UTC  |  Edited by: Par'Gellen
Bugsy VanHalen wrote:
Par'Gellen wrote:
dark dreamur wrote:
also calling a landing page that makes it harder to load up our multiple accounts " improved" dons't seem like a shinning example of buissnes savvy. I would think in these hard economic times you would be encouraging people to have as many accounts as possible.
I was also confused by this. After reading some of CCP Atropos' posts it looks like they want to get away from allowing players to have multiple accounts. If this is true then the new launcher that makes it such a headache to log in is a great first step.

There are about 500,000 active accounts in EVE. i would say at least 150,000 of those are alt accounts, not everyone has alt accounts, but some have several making up for those that do not. There was one guy that had over 70 active accounts at one point.

So yeah, if they want to give up 20-30% of their active subs, this is a step in the right direction.
Those numbers probably aren't far off. I'd probably guess around the same figures. I only run 4 accounts myself (I know others that run far more) and can tell you that logging in went from taking seconds with the old launcher to over two minutes with the new one. Bad bad bad.

Edit: If you don't think two minutes is a long time try watching a button that says "Launching..." for that amount of time.

"To err is human", but it shouldn't be the company motto...
pussnheels
Viziam
#2310 - 2013-05-22 15:43:23 UTC
why CCP what as wrong with the old system
muktiboxing now ois tedious and the cpu use is making the game laggy because of this new login system

your end goal might be noble but your execution is flawed time and time again

this doesn't bode well for the new expansion in less than 2 weeks
and if you do not solve the muktiboxing issues within you are going to lose alot of accounts

I do not agree with what you are saying , but i will defend to the death your right to say it...... Voltaire
Jarnis McPieksu
Aliastra
Gallente Federation
#2311 - 2013-05-22 15:44:30 UTC
Verite Rendition wrote:
I won't drone on too long, but as a symbolic link user, I agree with many of the others that this new launcher is a step back right now. I'm generally happy with the launcher, but the fact that the launcher only remembers one of my accounts is a speedy ticket to madness on my part.

The launcher needs to store its settings on a per-instance basis, just as the client does today. If it did that, then everything would be cool.

And please stop storing the Launcher cache/settings in Program Files. That data needs to be in ProgramData or in the User folder. Program Files is for program files; storing user data in Program Files is highly discouraged and developers were supposed to stop doing that 7 years ago with Vista.

http://technet.microsoft.com/en-us/library/dd560744%28v=ws.10%29.aspx


This might actually be one of the reasons why it doesn't remember accepting EULA etc.

Limited user accounts can't write to Program Files without explicitly elevating to admin rights.
Par'Gellen
#2312 - 2013-05-22 15:47:40 UTC
Jarnis McPieksu wrote:
Verite Rendition wrote:
I won't drone on too long, but as a symbolic link user, I agree with many of the others that this new launcher is a step back right now. I'm generally happy with the launcher, but the fact that the launcher only remembers one of my accounts is a speedy ticket to madness on my part.

The launcher needs to store its settings on a per-instance basis, just as the client does today. If it did that, then everything would be cool.

And please stop storing the Launcher cache/settings in Program Files. That data needs to be in ProgramData or in the User folder. Program Files is for program files; storing user data in Program Files is highly discouraged and developers were supposed to stop doing that 7 years ago with Vista.

http://technet.microsoft.com/en-us/library/dd560744%28v=ws.10%29.aspx


This might actually be one of the reasons why it doesn't remember accepting EULA etc.

Limited user accounts can't write to Program Files without explicitly elevating to admin rights.
Good point! I didn't think of that.

Hey CCP, 1995 called. They want their method of storing data files back.

"To err is human", but it shouldn't be the company motto...
Angelus Ryan
One Ronin
#2313 - 2013-05-22 15:52:07 UTC
Iosue wrote:
my guess is their goal is not to prevent or make it more difficult to have multiple accounts, but to more effectively track those that do. i'm no programming expert, but i believe the new launcher makes it easier for CCP to see which accounts share a similar owner. CCP has stated numerous times that they can't effectively track how many distinct individuals are actually playing the game. problem is, we all have to suffer so they can track this better. that's my impression anyways.


At least in the case of paying customers, this is pretty easy (I am willing to wager that most of those who pay money for subs on multiple characters do so from the same payment method). Not to mention that it is very easy to group accounts by the source IP address that is used to connect to them and establish a decent mapping of individual account owners up to the limitation of changing dynamic IP addresses, but you'll still see multiple accounts from the same IP, the IP will just change from time to time. Most people do not reboot their modems/routers daily, or even weekly and most ISPs do not force you to change your IP address very often. Connection port origin can even be used to differentiate between people behind a NAT, although things do get murky at that point.

But at the bottom line: Who cares? A game that frequently offers "Power of 2" promotions cannot suddenly change its stance to make multi-accounting harder, or even less convenient. I do not care if they can't track ****: If it makes my gaming less convenient than it was previously for the same amount of monthly subscription they can definitely expect me to be less than content.

"Suffer" my arse.

And again: The fact that this might, at some point in the future, lead to some unknown improvement in anything is not a reason that things should be screwed up now. Half-features are bugs, not features. That's all the associated problems aside (like missing client settings and all the other launcher PITAs).
Cevin North
Red Dwarf Mining Corporation
space weaponry and trade
#2314 - 2013-05-22 15:56:18 UTC
ugh, still errors on hat cursed launcher, This is what hidden on the left side of the launcher:

Error -7 when loading url https://login.eveonline.com/oauth/authorize/?client_id=eveLauncherTQ&lang=en&response_type=token&redirect_uri=https://login.eveonline.com/launcher?client_id=eveLauncherTQ&scope=eveClientToken

Please shoe the damn thing alread....
Mag's
Azn Empire
#2315 - 2013-05-22 15:57:42 UTC
I understand and welcome the move to a master login, that encompasses all accounts. It will eventually, (I hope) be an easier way to start and manage the way we play.
But while we wait for this, could you please continue to include ways for us to avoid using the launcher.

Things about the launcher I would like you to change please.


  1. When I enter my account details, please allow the option to right click/paste into the password box. It's possible with the old login screen, but not with the launcher. (yes Ctrl V works)

  2. When my details are entered and I select LOG IN, it means I want to play. Why do you then present me with yet another button that says PLAY? Could you please either remove this step, or give me the option to remove it in the settings. So I can simply launch straight in.

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.
gazarsgo
Habitual Euthanasia
Pandemic Legion
#2316 - 2013-05-22 16:00:41 UTC
The tears in this thread remind me of the tears streaming down Spock's face when Khan kills Kirk.
camdrom
Caldari Provisions
Caldari State
#2317 - 2013-05-22 16:02:15 UTC
CCP Atropos wrote:


To expand on this point, there are a number of exotic setups for multiboxing involving either multiple physical installs of the game, hybrid symlinks, junctions, soft links, hard links, partial copies and more. And in almost every single case people multi box for one reason: to be able to have individual setups for their settings, or to hasten the login flow. The deployment today, as difficult and bad as it was (for which I apologise) was to deploy the single sign on service, through which we can start to work on these issues. My hope is that in the end, you will be able to log into the EVE Launcher once, which downloads your settings from the cloud, with all of your accounts linked, via either a single EVE master account or via some other OAuth provider, and be able to select characters and switch between them at the click of a single button.

As for the log off button, many people don't really use it to log off from the game, but rather as a quick means to quit the game and restart at the login screen. The new token based authentication that the EVE Launcher uses isn't cleared by the EVE client, and so when it attempts to restart, it will actually attempt to reconnect with expired credentials which would throw an error message. It isn't perfect though, and we will be working on a fix for this tomorrow and in the coming days.


How is it you guys know so much about the why, whats, and how we all play your game, but you logs never show a ##$&@ thing.
Riela Tanal
Science and Trade Institute
Caldari State
#2318 - 2013-05-22 16:03:53 UTC
Is it by design to have to accept the EULA every single time you change your account your logging into now? If no then that should be fixed, it is a tad tedius to change accounts and constantly reaccept the EULA.
waferzankko
Deep Core Mining Inc.
Caldari State
#2319 - 2013-05-22 16:04:04 UTC
the new launcher gives me a sad face on the inside.

i dont like it.
Steijn
Quay Industries
#2320 - 2013-05-22 16:05:29 UTC
gazarsgo wrote:
The tears in this thread remind me of the tears streaming down Spock's face when Khan kills Kirk.


or the future tears that will run down CCPs faces when they are watching all the alt accounts get unsubbed because they decided not to fix it.