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EVE Launcher update on May 21, 2013

First post First post
Author
Inir Ishtori
Perkone
Caldari State
#2121 - 2013-05-22 09:26:53 UTC
RaTTuS wrote:
Under XP the launcher processes do not close on exit of the game


indeed. switching between characters became pretty bothersome as i need to kill off the multiple(!) launcher processes manually and restart the launcher instead of just pressing the(now gone) "log off" button.

other than that, "the new and improved landing page" is just bloatware(especially bad on a 32bit system) and i can't see benefits to the SSO at this point.
Ernesto Guevarti
Doomheim
#2122 - 2013-05-22 09:28:36 UTC
Can I have a version of the launcher that manages to shut down when you close it? Would also quite like a version that only spawns a single launcher process instead of the two I get.

Adam Akiga
FewDollarsMore
Goonswarm Federation
#2123 - 2013-05-22 09:31:15 UTC
Dances With Valkyries wrote:
RaTTuS wrote:
can we get a command line option for the launcher to give it the account name { i launch my client from named icons that load different chars / settings depending]
I would love to add my support to this. The UI would be focused on the password edit so we could just enter our password and hit enter.


I would welcome "remember password" box, so i dont have to write it everytime i want login on my OWN computer... dont know why they dont add this after 10years.
Matuno Tailor
Your Friendly Neighbourhood Corp
#2124 - 2013-05-22 09:31:58 UTC
I'm just wondering, why there is no local copy of the login form ?
You know, the bunch of file which will probably not change in a while.

I totally understand that all the ui is just web stuff, that's even smart in current ecosystem. But you have full control on what is saved on the computer. You can do all the caching you want by opening local file.

[/troll]
I can't connect either, I get this message instead of the nice form:
Quote:
Sorry, but an error occured while processing your request.

Error code: FB3B3DBB-1F1C-4861-97B2-5B9B3CAFF9BB


There is any database with all the error code ?
Vaerah Vahrokha
Vahrokh Consulting
#2125 - 2013-05-22 09:32:42 UTC
Will'b'one wrote:
I just get a validation failure after 10 minutes of it trying to load up, and then it gives me the option to actually play Eve.

CCP forgets that we're paying customers, how about an apology? I don't even like the new screen and didn't give a damn about the old one because I only looked at it for 5 seconds before playing the game... thanks for nothing. Fire the idiot who rolled this out without checking if it works.



Also very juicy, typical corporate decision.

First CCP removes Jukebox, because maintaining 50 more lines of code proved to be beyond a multinational corporation capabilities.
OK we get that.

All the multi client players like me had to set the client volume to zero in order not to get hammered with a cacophony of overlapped soundracks (volume setting is global to all clients).

OK it's easy to see how it's dumb but players accepted it too.

All the multi client players who had to zero the volume, immediately lost the cool log in screen music as a consequence.

OK it's easy to see how it's dumb but players accepted it too.


Now, what's the most straigthforward way for fixing the inability to hear the log in screen music?

OBVIOUS! WE REMOVE THE COOL LOG IN SCREEN COMPLETELY!


I want to sock my head on a wall Ugh
Hazan Lightbringer
LightWorker Inc
#2126 - 2013-05-22 09:37:41 UTC
AndromacheDarkstar wrote:
Angelus Ryan wrote:
Adam Akiga wrote:
I don't understand that. Since i joined EVE Online, CCP always support dual/multi box, but now, you have to start EVE launcher again and again and again... don't really get it what is point atm Question


Again. You don't have to. Run the executable directly.



For now that works but it looks like it will be removed.



If they removed the possibility to start the game with the executable directly, I would definitely leave the game.
There are limits to my patience.


Adam Akiga
FewDollarsMore
Goonswarm Federation
#2127 - 2013-05-22 09:37:49 UTC
Vaerah Vahrokha wrote:
Will'b'one wrote:
I just get a validation failure after 10 minutes of it trying to load up, and then it gives me the option to actually play Eve.

CCP forgets that we're paying customers, how about an apology? I don't even like the new screen and didn't give a damn about the old one because I only looked at it for 5 seconds before playing the game... thanks for nothing. Fire the idiot who rolled this out without checking if it works.



Also very juicy, typical corporate decision.

First CCP removes Jukebox, because maintaining 50 more lines of code proved to be beyond a multinational corporation capabilities.
OK we get that.

All the multi client players like me had to set the client volume to zero in order not to get hammered with a cacophony of overlapped soundracks (volume setting is global to all clients).

OK it's easy to see how it's dumb but players accepted it too.

All the multi client players who had to zero the volume, immediately lost the cool log in screen music as a consequence.

OK it's easy to see how it's dumb but players accepted it too.


Now, what's the most straigthforward way for fixing the inability to hear the log in screen music?

OBVIOUS! WE REMOVE THE COOL LOG IN SCREEN COMPLETELY!


I want to sock my head on a wall Ugh


JUKEBOX WAS ****ING AWESOME....

...since they remove it I dont turn on spearkersAttention
Oliver G
G Enterprises
#2128 - 2013-05-22 09:41:14 UTC
On my XP, the launcher also does not shut down correctly when closing it. You have to kill the processes (yeah, more than one) manually.

I think at this point it is pretty obvious that no QA was done regarding the new launcher. Given its crucial role in starting the game, I cannot help myself thinking that this is a bad sign in total for the software development process at CCP.

I feel kinda sorry for them. I have been playing EvE for more than 6 years now. There were some problems here and there, but, except for the boot.ini fail, the launcher fail exceeds them all in "unnecessarily stupid". EvE is a great game and I hope it stays that way.

So CCP, I hope you guys learned something from all of this and try to improve the QA and unrolling process in order to avoid more fails like these in the future.
Yuki Kasumi
Some names are just stupid
#2129 - 2013-05-22 09:42:09 UTC
In general I must say that I have been positively suprised by the updates for the expansion, however this new launcher isn't perfect:

Pros:

I dont have to log in multiple times if I only use one account

Cons:

I have to log in each account with either a seperate launcher (if one can even do that) or log in -> switch account -> log in bringing me right back to where I started.
Also I will miss the GPU hogging but very cool startup screen!


Potential fixes:

1. Allow me to either log in / link all my accounts so that I can choose which to log in at the launcher
2. Or to be logged out again immediatly so that I can log in another account (this switch account step is quite annoying)

Also I had issues with the DNS server when this patch went live, my local dns did not have the proper records it seems to changing to a google dns server allowed the launcher to start normally.

Regards
Galmas
United System's Commonwealth
#2130 - 2013-05-22 09:42:54 UTC  |  Edited by: Galmas
Pretty sad that failure.

I don't know why you guys went down the road of changing several systems that depend on each other at the same time. I hope there was a good reason to do that since i can't see how you missed to realize the problems you could run into. It was a change after all, while that launcher is the instance that patches the client to the correct level that is able to connects to the server. The servers which you also patched at the same time as the client. So the client has to have a patch applied by the freshly patched launcher in order to connect to the server.

Usually you try to avoid such constellations, don't you. : )

edit: good job messing up the settings of quite some installation of the client but not all. guys...

edit: BTW, why does the launcher now take felt 100 times longer to finally get that client started? client validation i hardly were able to spot when starting from SSD drive before.

edit: why did you take away functionality many of us used a lot? The log-off button in the esc-menu was pretty useful... now its gone (-1!!!) i really don't understand why this sh... happens over and over again. Get your folks to play the game hardcore like a lot of your customers do. Just hire some folks who actually play that game with multiple accounts all day long. You will not do such removal of functionality anymore then.

edit: Seriously, i have tried to log-in all my chars several times now... now i am pretty mad about the new launcher.

edit: the loss of the nice log-in screen hurts my heart. It really was a beauty. If i had one free wish, roll back to 20th of may version of the client/launcher.

Why do you just shoot yourself into the knee over and over again, you don't need to do that really....
BigSako
Aliastra
Gallente Federation
#2131 - 2013-05-22 09:45:47 UTC  |  Edited by: BigSako
huge -1.
Can't log in multiple characters as easy as you used to do. I have 4 links in my startmenu, one for each of my accounts, and now always the same launcher window pops up, regardless of what account I chose.

dislike.
-1
$!$§"%"§%"§$§"$&$§
fix it.

thank you.


edit: and btw, I don't want to HOTFIX my game because of settings getting lost, I want to continue playing the way I used to play...
If you want to move the login into the launcher at least make it remember which user account the instance is related to rather than having all user accounts in the same launcher.
Ein0r Niiminen
The Blues Corporation
#2132 - 2013-05-22 09:54:22 UTC  |  Edited by: Ein0r Niiminen
The new patcher looks pretty decent. But why do you remove this awesome login screen? I am a rather new Eve player and compared with other games, Eve had the best looking Login Screen until now, next to WoW.

It was so cool Sad
Doesnt it have any production value anymore?
Right now it feels as if i would log in to some random Softnyx or OGPlanet game when i use this launcher and not onto an incredible space mmo. Right now it feels as if i have to deal with a boring launcher, to get a boring long loading bar until i arrive in a very dull character select. And after all of that i am finally able to play. With the login screen i had at least a really cool, animated space station rock thingy with a cool "connecting" voice, which never ceased to amaze me how good this game can look.

It lost the feeling of: "And now you are going to enter the biggest mmo universe you have ever seen, right after this space station and those asteroids, just one simple login step away".

And since i dont have that much clue of programming: What is the reasoning behind this if not money? Is it really so expensive to create such a login screen and maintain it?
I hope the login screen will come back with the upcoming update Sad
Sung Lie
Repo.
#2133 - 2013-05-22 09:58:14 UTC
I'm missing the logout button in the esc menu when in space, so when sitting in a pos it takes me 30 seconds to "log off safely" to switch to another character on that same account or I have to quit the client and start it again through this new and shiny launcher of yours -.-
You really have to think about how people are using your software :)
Hicksimus
Torgue
#2134 - 2013-05-22 09:59:33 UTC  |  Edited by: Hicksimus
This launcher is bad and you should feel bad. Who the hell thought it was fit for release?


P.S. Make the switch user account button huge, I don't want to have to try hard to hit it considering I shouldn't have to in the first place. It's the least you can do.

Recruitment Officer: What type of a pilot are you? Me: I've been described as a Ray Charles with Parkinsons and a drinking problem.

Yun Furiku
Greed LLC
#2135 - 2013-05-22 10:02:02 UTC
Dear CCP
Why do you hate your paying customers so much?
Maybe you don't like our moneys after all.
Or your jobs, for that matter as the result of that.

At least allow us to re-log to alts in same account without having to close whole EVE for it. This is complete bs.
I get it that you need to try to push people into having multiple accounts, but this is wrong way to do it.
You are only angering your customers, and there is only so far you can go until we consider you equal to Ubisoft & EA.

New features are nice thing, but for gods sake, do them properly so that they won't cause extra trouble for players. Or time wasted, like this does in its current form for anyone who might want to relog to another character.

/end of rant.

nomad Raholan
What Corp is it
#2136 - 2013-05-22 10:04:41 UTC
Llewsor wrote:
Llewsor wrote:
Dudes, look on the bright side, they are so obviously going to give us automatic multiple-account logon using this launcher!


Wouldn't it be nice to have all the beautiful photos of your characters across all accounts lined up on your launcher? Once single-signed in you just click on any photo and straight into the action!

Also need a "play intro music" button for those who need it before they can play.

The future is bright, but there may be some stumbles on the way!

Nope, I have different account passwords for a reason, I don't want them all linked together into a single login. If somehow that single login password gets compromised (by simply being linked by SSO to numerous sites for example), I could lose everything.. Is CCP able to guarantee the security of SSO and if it fails will losses be reimbursed.

Another reason, some may have accounts they don't want linked for ingame reasons, ie; the spy you've spent 2 years infiltrating that enemy corp/alliance with.

.,.,.,Disagree with me if you feel the need.,.,., .,.,.,Right or Wrong.,.,.,.  .,.,.,My opinion is free and mine to own.,.,.,.

Octoven
Stellar Production
#2137 - 2013-05-22 10:07:32 UTC
CCP Atropos wrote:
Korim Nadar wrote:
Sorry,
but I am very angry at the moment.

The new launcher deleted ALL my settings AND my overview-settings.


Try restarting the EVE Launcher.


Confirming that restarting launcher does NOT bring back old settings and to be honest its ******* annoying to have to do that on every computer I have eve on again with every account. Just some of the things that got reset that fucks my usage as a player up:

Neocom icons went to default
Overview went to default (though I did have it exported as XML so no biggie there)
Chat windows reset
auto-targeting setting went to default
Graphic settings went to default

Ughh the list is extensive, there should have been a better implementation of this new launcher to keep the settings.

Just to rant a bit here, the new launcher was ONLY released on sisi for a ******* week before you decided to shove it on TQ. Im not complaining that the launcher is a bad concept, but for fucks sake, you can NOT release something in beta format for ONLY a week and assume that since you had no issues that its ready to go live. That is the worst ******* project management I have ever seen and tbh for you CCP that is saying something.

Usually, you like to shove things on TQ before they are fully funtional. I can understand and appreciate that with expansions and patches, sometimes you NEED 60K players to interact with it to test it. However, the gripe I have here is timing. A week is NOT enough time to ******* test a new launcher out. It should have been left on sisi until Odyssey was deployed and testing could shift focus to the new launcher a week after oddy. Instead, you have now tried to test two completely different changes to the game at the same time without giving one the proper testing it needs. I ******* hope you remember that the next time you decide to go live with a beta feature only a week into testing. If DUST had taken that approach, it would have failed big time.
Fergus Runkle
Truth and Reconciliation Council
#2138 - 2013-05-22 10:07:49 UTC
CCP Atropos wrote:
Regarding the two processes that the EVE Launcher starts: the EVE Launcher has a bootstrapping application that loads a versioned EVE Launcher. When one of these closes, the other one should close too, however we've seen in a few instances one of them waits whilst it writes out pending buffers to disk.

If launcher.exe processes are regularly hanging on shutdown, as above, I would beg for people to file a bug report and attach logs of the problem.


Neither of these processes close for me. Even when I close Eve they continue to sit there.
Fergus Runkle
Truth and Reconciliation Council
#2139 - 2013-05-22 10:09:12 UTC
CCP Atropos wrote:
Regarding the slow startup time of the new EVE Launcher: the first time the new EVE Launcher starts up, it needs to determine the state of your client installation. This requires it to analyse every file in your installation. This will take some time, since the EVE client is somewhere around 12Gb in size. However, after this point, the checksums will be saved in the Launcher's cache folder. Clearing out the Launcher's cache folder will obviously delete this file, requiring you to re-analyse your installation.

If people are finding that they need to spend a lengthy amount of time analysing their installation every time they start up, I would beg them to file a bug reporting, and provide the logs that their Launcher is generating, and saving into it's cache folder.


Its not just the first time, its EVERY TIME.

It takes me 3-5 mins for me to actually get into Eve.
Fergus Runkle
Truth and Reconciliation Council
#2140 - 2013-05-22 10:13:51 UTC
CCP Atropos wrote:
Regarding the traditional login scene and log off options: I mentioned this in another forum thread (here). The traditional login screen and functionality still exists, and many people have been bypassing the EVE Launcher and accessing it to restore the old functionality.


Leaving this in place is probably the best thing you have done with the new launcher. Personally I'll be using this method until you streamline the launcher so that

1) it doesn't sit there and validate my installation EVERY SINGLE TIME
2) the launcher processes actualy decide to close themselves rather than remaining open EVEN AFTER I LOGOUT OF EVE
3) you streamline the launcher so that it does not take additional mouse clicks / typing over the old process