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New dev blog: Next Unified Inventory Update

First post First post
Author
SportBilly
GHOSTS OF THE FIRST AND ONLY
#901 - 2012-06-22 04:53:18 UTC
Came back on Tuesday for your update and its cancelled!

Tried the SISI server today to see if there is any improvement, nope. Still slow and confusing 3 seconds of spinning discs now instead of 7.
Some individual windows can be opened, but sometimes they turn into something else, then drone bay disappeaars and wont return as the tree has gone untill you re dock. Loot containers still turn into cargo hold!

Still a mess and not an improvemnt in any way.
I need and use multi tabs/windows, and differant ones depending on what im doing. This UI doesn't provide that functionability.

Put it into the assets tab where time isnt important and revert the UI as it was , quick and slick, not clickty, click click, s..t click, now whats happened, dock.

Please revert this disaster so i can revert my cancelled subscription.
Captain' Jack Sparrow
#902 - 2012-06-22 05:29:01 UTC
*snipped*
SportBilly wrote:
Put it into the assets tab where time isnt important and revert the UI as it was , quick and slick, not clickty, click click, s..t click, now whats happened, dock.



Absolutely! Considering that is what your original intentions were, according to your own website...

This page here --->>> http://www.eveonline.com/inferno/unified-inventory-ftr/

Read that page. It sure sounds like the ASSETS window to me.


My "entire fortune in a single click" - Ummm... No, I don't think so.

"Convenient access" to my "wealth that spans the galaxy" - Nope.

"Searching for (my) favorite ship is now easier" - Very funny.

"Assessing (my) stockpiles, more convenient" - Not the slightest bit.


CCP: Please save yourselves the time, expense, and headache of all these patches trying to fix something that was not broken.

Please spare your player base from having to deal with this maddening "feature". I am quite certain this new toy would be widely accepted if used for the assets window. Common sense points in this direction.

Thank you.
Ribikoka
Royal Amarr Institute
Amarr Empire
#903 - 2012-06-22 13:56:12 UTC
Jada Maroo
Native Freshfood
Minmatar Republic
#904 - 2012-06-22 14:08:15 UTC
Why can't we just open multiple unified inventory windows?
Carcopino
Viziam
Amarr Empire
#905 - 2012-06-22 14:17:22 UTC
Khey AnnAnn wrote:
Hello CCP, i am having a very big lag issue due to this new inventory system.


1) after clicking the 'open container' button to display whats in the wreck, there will always be a 2 sec lag and my screen freeze during this lag.
2) clicking the 'loot all' button will cause an even bigger lag, usually lasting 3-4 sec, during which my screen freeze again.
3) after the loot has already gone to my inventory, the loot window will not disappear but instead it changed to my noctis cargo inventory, this is totally not necessary, if i wanted to see whats in my noctis's cargo hold i can click the cargo button. I think the default change from the wreck inventory to my noctis inventory is causing this huge lag.

please help.


I just had to quote this player since I'm experiencing the very same issues.
Looting has simply become an exercise in frustration since this patch was deployed.
Picking up cargo in space is so bad that sometimes the screen just goes black for a second and the overview goes blank.
Once again, I never had any of these happen to me before.
The new inventory simply feels clunky and sluggish.
Taxi Beacon
State War Academy
Caldari State
#906 - 2012-06-22 18:44:07 UTC
It'd be nice if the tree view adjusted its position when dragging something near the top or bottom. This is a pretty common thing most people would be accustomed to doing when dragging things from the current container to one further up or down the tree.

Id still like the ability to create shortcuts to specific views and add buttons to them as well. (A replacement for the old ships button).
ZaBob
The Scope
Gallente Federation
#907 - 2012-06-22 20:34:43 UTC
Ribikoka wrote:
https://forums.eveonline.com/default.aspx?g=posts&m=1510614#post1510614 and read this CCP evading. LOL


OK, I broke up his reply, and tried to summarize all the stuff that we've already covered that he's missing in his reply.

Of course, that only covers the things he touched on; I didn't try to summarize the entire thread!

I don't think he's even read this thread. I'm going to challenge him to acknowledge when he's read every single post here.
ZaBob
The Scope
Gallente Federation
#908 - 2012-06-22 20:46:15 UTC  |  Edited by: ZaBob
Jada Maroo wrote:
Why can't we just open multiple unified inventory windows?


You can, but because of this silly primary/secondary idea they have, you first have to open a primary, and then shift click to open multiple secondary windows.

But there's a weird workaround:

In the Shortcuts window (in the menu you get when you hit the Escape key), set the shortcut for Open Inventory to Alt-Shift-C.

Then, since you have the shift key down when you open it, it opens a new Inventory window each time.

The first one you open will be a primary window. If you close it, and do something that targets the primary window, it will reopen.

The subsequent ones will be secondary windows, clones of whatever the primary is opened to.

This is too bizarre to be a feature -- it has to be a bug, but in the current state, it's a useful workaround.
Taxi Beacon
State War Academy
Caldari State
#909 - 2012-06-22 21:10:26 UTC
It'd be nice if there was an option to make opening things in a new window the default action.
Hakaru Ishiwara
Republic Military School
Minmatar Republic
#910 - 2012-06-22 22:49:20 UTC
ZaBob wrote:
Ribikoka wrote:
https://forums.eveonline.com/default.aspx?g=posts&m=1510614#post1510614 and read this CCP evading. LOL


OK, I broke up his reply, and tried to summarize all the stuff that we've already covered that he's missing in his reply.

Of course, that only covers the things he touched on; I didn't try to summarize the entire thread!

I don't think he's even read this thread. I'm going to challenge him to acknowledge when he's read every single post here.

Brother, I will shake your hand and buy you a cold beverage of your choice should we ever meet IRL. Excellent detail work in your responses to CCP RubberBAND.

This seems so wierd that CCP has thrown three different human resources at this issue on the forums and each CCP employee clearly demonstrates that they have not been either brought up to speed by their colleagues or they have not done their own homework on this project and the current customer feedback.

Something is rotten in Reykjavik and I wonder if CCP even realizes it.

+++++++ I have never shed a tear for a fellow EVE player until now. Mark “Seleene” Heard's Blog Honoring Sean "Vile Rat" Smith.

ZaBob
The Scope
Gallente Federation
#911 - 2012-06-22 23:37:58 UTC
Hakaru Ishiwara wrote:
ZaBob wrote:
Ribikoka wrote:
https://forums.eveonline.com/default.aspx?g=posts&m=1510614#post1510614 and read this CCP evading. LOL


OK, I broke up his reply, and tried to summarize all the stuff that we've already covered that he's missing in his reply.

Of course, that only covers the things he touched on; I didn't try to summarize the entire thread!

I don't think he's even read this thread. I'm going to challenge him to acknowledge when he's read every single post here.

Brother, I will shake your hand and buy you a cold beverage of your choice should we ever meet IRL. Excellent detail work in your responses to CCP RubberBAND.

This seems so wierd that CCP has thrown three different human resources at this issue on the forums and each CCP employee clearly demonstrates that they have not been either brought up to speed by their colleagues or they have not done their own homework on this project and the current customer feedback.

Something is rotten in Reykjavik and I wonder if CCP even realizes it.


It certainly is weird.

I suspect they're in the mode of designating "spokespersons" rather than "liaisons". Spokespersons speak, not listen, and that's where this whole thing has fallen apart.

I look forward to CCP RubberBAND -- or anyone -- getting up to speed and actually engaging with us.

We're going to have to be a bit patient though. It's going to take him a while to get through it all. But if he makes it through to the other side, and actually gets the message, he's going to make a whole lot of friends -- just for being the guy who actually listened, when nobody else would.
ZaBob
The Scope
Gallente Federation
#912 - 2012-06-23 21:40:47 UTC
By the way, I have found ONE thing that is easier with the new inventory system.

Let's say you have a hanger or ship with a bunch of containers in it, and you want to empty or fill those containers.

Since they end up right there together in the tree, you can open just two windows (source, destination), and select container after container and fill or empty them. Actually, to fill, you don't even need to select, you can just drop them on the tree.

That's pretty nice, when that's the scenario.

Of course, you don't need primary windows for that, you don't need to remove all the shortcuts for that. It would work just fine even if the ONLY access to the tree was via the Assets window.

And half the time I have to back up and open something again, because the primary window functionality gets in the way.

Still, it's nice, and it illustrates why I don't hate the new inventory system. I just hate how it was integrated, and all the collateral damage the UI took in the process.
SportBilly
GHOSTS OF THE FIRST AND ONLY
#913 - 2012-06-24 06:05:02 UTC

#105 Posted: 2012.06.24 05:59 | Report
SportBilly wrote:
Diamonica Norya wrote:
ZaBob wrote:
CCP RubberBAND wrote:

Why specifically did the loading of a carrier take five minutes? How many windows did you need. What part took you a long time? Locating the ship? Finding the Inventory windows you needed?

Depending on how many windows you needed you could open the Primary window shift click all the locations you needed and then just move the items as you would have in the old systems.

All the quality of life changes in Inferno 1.1 (now on Singularity) should make POS logistics management much, much easier. We have allowed players to rename all POS structures, they are now grouped under one of four types. Each type has a unique icon in the tree view, POS structures out of range will display gray in the tree view, to name the most prominent.

Finally as stated in the opening the old Inventory system as you knew it will not come back, but with enough open discussion and constructive debate you guys can help shape the Unified Inventory so that it is something we can all be happy to use.

Also a "+1" says nothing to us, so if you have specific use cases please elaborate. Unless each of you had EXACTLY the same problems Makalu Zarya had...

Changing a workflow some of you may have been dealing with for close to 9 years is undeniably difficult, so we will continue to iterate and build a Unified Inventory that meets the requirements you guys need.

Thanks!


The reason things take longer are pretty much covered in the points I repeated above, and more that are covered in the original thread.

Opening all the inventory windows you need is much more time-consuming now, and it involves messing with inventory on both sides of the transfers. It not only takes more time, it is less predictable, subject to frustration as the primary windows go do random unwanted things, or the secondary windows leave you guessing as to which hanger you're looking at (even though you NAMED the friggin things precisely to avoid that confusion).

By the way, yes, the ability to name things is a VAST improvement. What took so long? But I've named all my guns and things, and now when I play starbase defender, I can tell what I'm doing. See, that's what a UI improvement looks like -- making things more clear, saving steps, reducing confusion.

But please take note of this: The reason you're seeing all these 1+'s is because THESE ARE NOT EDGE CASES. These really ARE things where lots and lots of people are hitting the exact same issues, over and over and over again.

And they've been telling you about them, over and over again. And you're not listening.

You don't need people telling you more specific details. The problems have been detailed into the ground. Until you start actually responding to the details already provided, you're just annoying the customer base.

Lots and lots of us have put in CONSIDERABLE effort in giving you guys constructive, actionable feedback, both with respect to a process and communications, that won't **** off your player base, and detailed suggestions for how to properly integrate this and make it work well.

People have even gone to the trouble of making actual prototypes, and walking you through them with YouTube videos.

Frankly, I think the player community has put more thought and analysis and work into the design than you have. And I say that knowing full well what's involved in doing a UI design -- we're talking about a LOT of thought, and a lot of work in attempting to communicate these thoughts to you.

But it is plain that there's a lot of players out here who have a better handle on what the players have been telling you than you do.

This makes for an enormous amount of frustration.

And finally, please get it out of your head that the issue here is changing workflow. This isn't players resisting change. This is players struggling to work even half as efficiently with these things. And despite having been repeatedly challenged to demonstrate how the new system is even no worse than the old, CCP has repeatedly demonstrated that you cannot.

The general challenge has gone unanswered. There have been a few attempts, as you did, to suggest a parity, but on closer examination, that "parity" has been an illusion. Every. Single. Time.

There was nothing wrong with the old workflow. There was not even anything incompatible with the new inventory windows. The old model was simple and direct: To look inside something, open it.

"Too many container windows" was not a problem that needed solving, and you didn't solve it.

As detailed in the ORIGINAL dev post about this, the problem to be solved was "finding all my stuff". That's the assets window. But you veered off the track, and made it hard to get the stuff we already KNOW where is.


Hi,

Since the dev who replied this thread wants everyone to voice out their EXACT CONCERNS instead of +1's to make the most use of their forum features or else they don't think it's important or worth reading. I decided to just copy one of the post that speaks out a lot of my personal feelings and experiences (sorry ZaBob for copying) and can't be bothered to type the whole thing up myself. This is how I interpret CCP's requirement for ppl to express concerns from this point onward.

I'm considering getting into the process of copying every single post that I've just +1'ed since +1 is not going to do anything as per the Dev's own word, instead, we have to SPELL things out word by word and repeat for every individual person that feel the same on some opinions.


And I concure also, i couldnt of put it better myself.
Rock Kicker
Full Bore Inc
#914 - 2012-06-25 16:31:12 UTC
So....

Looking at inventory after patch day, what did we get....

- A cute white star/red ball icon thingie that indicates it is a secondary window
- Other cute little icons
- A number of small bug fixes


In the words of a little old lady in a Wendy's commercial about 20 years ago...

'Where's the beef?'

The new UniFUBAR Inventory.  Where Clickfest rules and Usability fails.

Ribikoka
Royal Amarr Institute
Amarr Empire
#915 - 2012-06-25 20:03:44 UTC  |  Edited by: Ribikoka
What suggestions needs for UI than any cosmetic fixes.

1.
Buttons for Neocom for Ships, Items, Corp hangar which is can open with single click with separated windows and closed treeview.
2.
Give an options for us to change default method from Shift+click to single click and vica-versa.
3.
Right click options on ships for opening drone bay, cargo bay, fuel bay, ship maintenance bay etc
4.
Option to disable the ISK estimated prices.
5.
Fix when someone change ship, but the old ship cargo hold does not change to new active selected ship cargohold
Byrrssa Crendraven
Anti - Social
#916 - 2012-06-26 13:33:38 UTC
The filters bar in space is still broke. It will not stay collapsed. very annoying. Even when you delete all the filters it doesn't stay collapsed!
ZaBob
The Scope
Gallente Federation
#917 - 2012-06-26 20:29:12 UTC
CCP RubberBAND has a most excellent post acknowledging the most pressing issues and how they're going to address them. It's available here:

https://forums.eveonline.com/default.aspx?g=posts&m=1541165#post1541165

I hope it's turned into a Dev Blog.
hioshi IV
Royal Amarr Institute
Amarr Empire
#918 - 2012-06-27 07:29:29 UTC
wtf ccp ... why dont get it why you dont listen to us.

you just waiting for your player base to get TIRED of complaining and give up ..

but that will not happen, not because people are stubborn or anything, but because truly your inventory system is BAD

Why ccp? why do you persist?

MAKING CLIENTS HAPPY IS THE CORE OF ANY BUSINESS AND YOU CCP ARE FAILING AT IT TOO BADLY
Synthmilk
The United Peoples of Synth
#919 - 2012-06-27 18:38:19 UTC
I haven't noticed anyone else mentioning this, but when I have the primary inventory window open to a corp member's inventory, altering the name of a container or ship in secondary inventory windows causes the primary window to reset to my active ships cargo hold.

I also can not open corp member inventories in secondary windows.
Callidus Dux
School of Applied Knowledge
Caldari State
#920 - 2012-06-27 20:16:59 UTC
Penritha wrote:
The eve newsletter which just landed in my inbox has a link to an Inferno satisfaction (LOL) survey.

I urge everybody to complete the survey and express your disgust at the travesty of programming that is the unified inventory.


Thank you very much for the information Penritha.
In case that someone did NOT get these newsletter (like me):

Link to the Newsletter
Link to the Survey