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Issues, Workarounds & Localization

 
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possible fix for Closed Socket error.

First post
Author
Lirp
GAROUN INVESTMENT MOONMINING BANK
#561 - 2013-04-08 18:37:38 UTC
Kaul Ironfist wrote:
Lirp wrote:
Just wanted to touch base... I have been playing with NO disconnects since I started doing following. That was back on March 4th. I have been playing for hours at a time with this workaround with no issues at all.



#524 Posted: 2013.03.04 20:42 | Report
So I have stumbled across something that has worked for me the last 2 days with NO disconnects at all..

I have been running Ping Plotter against CCP server IP 87.237.38.200 with the following settings-

Sampling= Unlimited
Trace Interval= 1 sec
Samples to include= ALL

I am running all 3 of my accounts on the same system with no Socket Disconnect problems. But if I try and play without PP running I get disconnected right away.

This is a strange workaround, but at least I can play!

Lirp out...


Confirming this has done wonders for me. Thanks for the tip!



Glad its working for you!! I have had 0 disconnects since I have been doing it. I played about 12 hours on Saturday with no issues.

I am now running 4 accounts, all of them solid connections.

It is unfortunate that we have to use this work around, but at least I can play and I am having NO performance problems.
Tonto Auri
Vhero' Multipurpose Corp
#562 - 2013-04-08 18:46:18 UTC
And you still didn't tried the workaround I posted earlier?... Shame on you.

Two most common elements in the universe are hydrogen and stupidity. -- Harlan Ellison

Lugor
UK Corp
Goonswarm Federation
#563 - 2013-04-09 07:04:08 UTC
I tried the fix and it did not work for me.
Solomunio Kzenig
Incursions Missions and Mining
#564 - 2013-04-09 07:25:44 UTC
Guys,

I have had this on and off for years, it seems to come and go randomly, however its now back with a Vengence.
My experience is a little differenet in that I can tell when its going to happen in that my EVE Client slows down and becomes un-responsive and TS sometimes crashes also.

Brand new Laptop and UPC Broadband in Ireland (Dublin), I'll try the Ping Plotter fix this evening and see how it goes.
Tonto Auri
Vhero' Multipurpose Corp
#565 - 2013-04-09 11:46:43 UTC
Solomunio Kzenig wrote:
Guys,

I have had this on and off for years, it seems to come and go randomly, however its now back with a Vengence.
My experience is a little differenet in that I can tell when its going to happen in that my EVE Client slows down and becomes un-responsive and TS sometimes crashes also.

Brand new Laptop and UPC Broadband in Ireland (Dublin), I'll try the Ping Plotter fix this evening and see how it goes.

If your applications crashing, it is something in your OS. Make sure you don't have any crap in your network stack.

Two most common elements in the universe are hydrogen and stupidity. -- Harlan Ellison

Tonto Auri
Vhero' Multipurpose Corp
#566 - 2013-04-09 11:46:54 UTC
Lugor wrote:
I tried the fix and it did not work for me.

Which fix?

Two most common elements in the universe are hydrogen and stupidity. -- Harlan Ellison

Valea Silpha
Sebiestor Tribe
Minmatar Republic
#567 - 2013-04-09 14:49:38 UTC
I figured I may as well post in here to say that I've been getting frequent Socket Closed errors too. The more of us that post the more likely that something actually happens right?

We can but hope!

Tonto Auri wrote:
And you still didn't tried the workaround I posted earlier?... Shame on you.


You do know that you didn't actually post a workaround. You posted a single line of text, then yell at people for not trying to do that rather than actually posting proper explanation of what it is and if it actually helps.

People are ignoring it because they don't know what 'disabling checksum handoff' means. Maybe you do. Great. Tell the rest of us.

And just... just don't be a jerk. Seriously. No-one has managed to confirm that your approach works, and until you explain it no-one will. Being unduly hostile that people are ignoring you will make them continue to ignore you.
Donal Childe
Bellum Vulcanus
#568 - 2013-04-09 16:23:37 UTC
I have also been having this problem, and for me it seem to only happen when I have Pandora streaming in the back ground. From various ISPs across the country, with the mac client.
Tonto Auri
Vhero' Multipurpose Corp
#569 - 2013-04-09 19:49:38 UTC
Valea Silpha wrote:
People are ignoring it because they don't know what 'disabling checksum handoff' means. Maybe you do. Great. Tell the rest of us.

If people are smart enough to setup a DoS attack on EVE servers, I assume that they are smart enough to find network card configuration in their computers.
If you don't know it, you could have asked, instead of throwing flame at me.
Open the network card properties, and head to the hardware parameters tab. The setting is named exactly that way, plus or minus localization stupidity. There could be multiple entries with the same meaning (my driver has 3), turn all of them off.

Two most common elements in the universe are hydrogen and stupidity. -- Harlan Ellison

Zeus Maximo
Mentally Assured Destruction
#570 - 2013-04-10 11:07:02 UTC  |  Edited by: Zeus Maximo
Confirming I have the same issues everyone has been stating.

I get socket closed on all of my accounts the first 10 minutes I start playing and then I will get random disconnected on any number of my accounts throughout my game time.

Socket Closed Error started a few months ago with that patch. Rather discouraging to log back into 5 accounts and recreate fleets for my alliance :/


***Trying checksum workaround now

"It is not possible either to trick or escape the mind of Zeus."

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Zeus Maximo
Mentally Assured Destruction
#571 - 2013-04-15 03:40:15 UTC
I tried this possible fix to slow down the amount of socket closed error messages that I received but it did not work.

I would like to thank all troubleshooters in this thread so far as I have tried all of them. Ever since the patch a few months ago playing eve has become a burden..... I do hope CCP takes the blame for this and works faster on a fix!

"It is not possible either to trick or escape the mind of Zeus."

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Zarquon Beeblebrox
Caldari Provisions
Caldari State
#572 - 2013-04-15 16:26:30 UTC
Ive had this happening for a while now, and i realised that it only happens when im running the lowest graphical settings (due to dual accounting).
If im running a single account on max settings, i have no issues at all.
Zeus Maximo
Mentally Assured Destruction
#573 - 2013-04-16 09:08:16 UTC
I tend to run 4-5 accounts daily and my socket closed errors either effect all of my accounts or just a few.

1 of my accounts is running maxed settings while the others are running minimal settings. The disconnects, for me, do not discriminate by what graphical settings I use to my knowledge.

"It is not possible either to trick or escape the mind of Zeus."

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Chaplain Silkor
The Scope
Gallente Federation
#574 - 2013-04-16 18:56:32 UTC
Hey,

I've been having 'socket closed' issues for quite a while now.
Some days worse than others and this week begun even more terrible than usual.
And so I decided to try one of the fixes proposed in here.

I'm currently trying out Lirp's Ping Plotter fix.
It seems to be working. Haven't dc'd yet while using it.
I'll come back in a week or so to tell you guys my final opinion about it.

Cheers

Chap
Zeus Maximo
Mentally Assured Destruction
#575 - 2013-04-16 21:27:14 UTC
Doesnt ping plotter cost real money? I couldnt find a free trial anywhere :/

"It is not possible either to trick or escape the mind of Zeus."

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Tonto Auri
Vhero' Multipurpose Corp
#576 - 2013-04-16 21:31:40 UTC
Zeus Maximo wrote:
Doesnt ping plotter cost real money? I couldnt find a free trial anywhere :/

It doesn't, but DoS'ing servers is a bad idea.

Two most common elements in the universe are hydrogen and stupidity. -- Harlan Ellison

Chaplain Silkor
The Scope
Gallente Federation
#577 - 2013-04-17 20:09:59 UTC
Chaplain Silkor wrote:
Hey,

I've been having 'socket closed' issues for quite a while now.
Some days worse than others and this week begun even more terrible than usual.
And so I decided to try one of the fixes proposed in here.

I'm currently trying out Lirp's Ping Plotter fix.
It seems to be working. Haven't dc'd yet while using it.
I'll come back in a week or so to tell you guys my final opinion about it.

Cheers

Chap


Back earlier then expected, but I got the socket error a dozen times whille running Eve together with Ping Plotter.

Gonna try some other stuff, in the meantime, here's my tracert


Microsoft Windows [versie 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle rechten voorbehouden.

Traceren van de route naar srv92-h.ccp.cc [87.237.39.92]
via maximaal 30 hops:

1 3 ms 2 ms 3 ms 192.168.1.1
2 12 ms 12 ms 12 ms bras05.sn.be.edpnet.net [213.219.132.17]
3 12 ms 11 ms 11 ms router01.sn.be.edpnet.net [212.71.11.61]
4 16 ms 15 ms 15 ms router03.adamtel.nl.edpnet.net [212.71.1.225]
5 61 ms 23 ms 16 ms er1.ams1.nl.above.net [195.69.144.122]
6 * 15 ms 17 ms xe-1-0-1.mpr1.ams10.nl.above.net [64.125.22.237]
7 16 ms 15 ms 17 ms xe-1-2-1.cr1.ams10.nl.above.net [64.125.22.41]
8 42 ms 27 ms 20 ms xe-4-0-0.mpr1.lhr2.uk.above.net [64.125.24.73]
9 21 ms 26 ms 22 ms xe-8-3-1.mpr2.lhr3.uk.above.net [64.125.24.122]
10 22 ms 21 ms 23 ms 213-152.240-250.PXu259.above.net [213.152.240.250]
11 21 ms 21 ms 23 ms srv250-f.ccp.cc [87.237.37.250]
12 24 ms 22 ms 29 ms srv92-h.ccp.cc [87.237.39.92]

De trace is voltooid.
CaptainMac
ARK-CORP
#578 - 2013-04-20 06:00:46 UTC
This particular thread was commenced in May 2012......and clearly is continuing. In speaking to many of my Eve friends, they are experiencing "closed socket" problems......to varying degrees of experience.

My experience is that I could no longer play either of my two main characters (each just under 100m SP) on my two accounts, as one cannot play in null sec when continually being disconnected. However, Eve has been part of my life for so long now, I started playing an alt on each account......totally juniors.......just to get my 'Eve fix'.

Now I can no longer even play those characters, as I am getting disconnected every 2 mins on either account. Like most of the people who have taken the time to add something to this thread, I played around to the extent of my knowledge, in order to try and over come this problem. I found that this is the only game that behaves this way........ I also found that I have a reasonable ping to the server (87.237.38.200)................

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ping 87.237.38.200

Pinging 87.237.38.200 with 32 bytes of data:
Reply from 87.237.38.200: bytes=32 time=323ms TTL=234
Reply from 87.237.38.200: bytes=32 time=347ms TTL=234
Reply from 87.237.38.200: bytes=32 time=348ms TTL=234
Reply from 87.237.38.200: bytes=32 time=344ms TTL=234

Ping statistics for 87.237.38.200:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 323ms, Maximum = 348ms, Average = 340ms

C:\Windows\system32>

..............especially considering I am playing the game from Australia. Nor is a trace a great deal of help, as it seems to me that testing in a very small section of time, fails to pick up the source of this problem:-


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert 87.237.38.200

Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms (null).iiNet [10.1.1.1]
2 97 ms 29 ms 72 ms nexthop.vic.iinet.net.au [203.215.7.251]
3 100 ms 63 ms 68 ms te7-2.mel-pipe-bdr1.iinet.net.au [203.215.6.10]

4 168 ms 41 ms 97 ms xe-7-1-11-0.syd-ult-core1.on.ii.net [203.215.20.
102]
5 39 ms 42 ms 40 ms unknown.telstraglobal.net [134.159.126.189]
6 131 ms 154 ms 168 ms i-0-7-1-0.sydo-core02.bi.telstraglobal.net [202.
84.223.1]
7 189 ms 274 ms 178 ms i-0-2-0-2.1wlt-core01.bx.telstraglobal.net [202.
84.140.21]
8 282 ms 337 ms 268 ms i-0-4-0-0.eqla01.bi.telstraglobal.net [202.84.25
1.174]
9 222 ms 433 ms 369 ms gblx-peer.eqla01.pr.telstraglobal.net [134.159.6
3.202]
10 450 ms 374 ms 466 ms 204.245.39.42
11 331 ms 327 ms 323 ms srv246-f.ccp.cc [87.237.37.246]
12 372 ms 322 ms 322 ms srv200-g.ccp.cc [87.237.38.200]

Trace complete.

C:\Windows\system32>

I read a thread in the Whirlpool forum ( http://forums.whirlpool.net.au/archive/1593590 ) in which a comment from a CCP representative was quoted:-

"It is more than a tad annoying on our side as well. There is an important principle of network theory called the End to End Principle – which essentially states that it is the endpoints that make protocol decisions, and only the endpoints. However, as so often happens, the nice tidy world of network theory meets real life, and it doesn't all quite work out as the designers intended. The ISP's doing this kind of filtering is a violation of that principle, a somewhat necessary one from their perspective, but still.

As CCP Sreegs has explained, we changed our protocol exchange to improve it a little, and discovered it was being used as an identifier for EVE traffic. It was never intended for that purpose, and nobody asked us if it would be a good idea to use it for that.

If you contact your ISP, this should be an easy issue for them to fix on their side. Ask them to contact us, at security@ccpgames.com and we will provide any assistance they need. This sort of thing happens fairly frequently unfortunately. There's a lot of sorting out behind the scenes that goes on between ISP's and network providers that isn't usually exposed to public view."

Clearly a change was made on the CCP end to "improve it a little" in that well quoted patch, but as a result of the unseen or inexperience as to the consequences.....it failed to "improve it a little".......rather it has worsened it for many many Eve lovers.

I also contacted my ISP..........and managed to find an interested tech.........and gave him all that I knew about this problem...including the CCP email contact; security@ccpgames.com.


Meanwhile.....I appear to be paying for two accounts.......for a service, if you will...........but am failing to receive the service at a level that would generally be held by the community as fair and appropriate. My feeling is, that should this problem not be fixed shortly (this thread gives an indication as to how long it's been a problem), then I would be justified in asking for a return of the cost of this failed service.

For interest..I am running a gaming machine , the build of which, was completed a few months back. It is watercooled and sits in a Silverstone TJ11 case. It includes an Asus 1155 Extreme MB....an Intel 3770K.....16 gigs of Corsair platinum......two EVGA 690 hydrocopper video cars. My delta temp is between 1.5C and 4.5C. I am connected via ADSL and my speed varies between 3400 and 4000,

Cheers..................



Tonto Auri
Vhero' Multipurpose Corp
#579 - 2013-04-20 09:41:42 UTC
For me, it was not the case for any filtering, rather, a local issue with EVE trying to pretend that it know more about network protocols, than it supposed to care.
I.e. it should not be affected by checksum ofloading mechanism, which is designed to save the CPU time and do this work on hardware instead, but evidently, disabling this oprimization stopped an issue from happening on my end.

Two most common elements in the universe are hydrogen and stupidity. -- Harlan Ellison

Sky Marshal
State War Academy
Caldari State
#580 - 2013-04-24 14:59:16 UTC  |  Edited by: Sky Marshal
Hi,

I don't play much since months, but I noticed than since Retribution, I have now some closed socket errors each time I play. It can happen at any moment, whatever the situation (docked, outside, no shoot, etc.). I didn't have this problem before the last expansion.

My ISP is Free in France, I have a 20 Mbits connection (a pretty stable one btw) and I am located at less than 500 meters from the dslam... My ping to the Tranquillity server is nearly constantly at 32 ms (on 166 tries, 6% goes > 30 but < 60)...

I don't know if CCP did something or if it is a mere coincidence and my ISP screwed it in fact, but something is wrong... I also wonder if Hamachi don't cause this problem so I will try to disable it to test. Until then, I can't really play beside standard hauling missions... and that is annoying Evil