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I think they are listening, but I have a feeling they're reading those posts from the beginning from people who vaguely looked at it and called it "AWESOME", "COOL!!!!", and "I CANT WAIT TO USE THIS" not realizing that those people probably didn't consider the larger picture and just saw all the cool new features and sugar coating and were sold on the spot. It's like giving a kid sweet cake instead of dinner, which will make the kid very happy, but in the long run you cant replace dinner with cakes completely. You need to have both or the kid will grow fat and unhealthy and be very unhappy in the long run.

This is why I said it needs to be implemented along with the old system and then data collected on how people use new vs old. Instead it's going to replace the current system and the real shitstorm will hit when majority of the people who don't even know this is coming get to try it first hand. Who knows? Maybe we are just crazy and we'll get used to it in a few days, but, if we're right... well, get the popcorn out and enjoy the show

What I said was, it's not that we don't believe you when you say that there is a problem, we do believe you, but instead of acting directly on the feedback we get on the forums, we need to recreate the situation players are describing so that we see the problems in action. This allows us to make design decisions that are more accurate than trying to interpret what we read on the forums and directly implement fixes based on that.

So yes, getting videos where you both do something and say what you are doing and what you are thinking while doing it is very useful, it's exactly what we get in the User Tests. The reason we also do User Testing is so that we can compare multiple participants doing the same tasks, having different background, experience and play styles. We need to compare all those different use cases to each other to make sure we cater the solutions to as many types of players as possible. That is our goal, but it is a hard one as you can imagine.

TL;DR: We believe you

Well...this is a wee bit discouraging. If I give a step by step description of a day in the life of opening inventory windows on TQ versus Sisi, will that be more helpful than describing the root cause of what makes me a sad panda? I don't have video recording software (and filming one's POS home on TQ is not something I would like to do).

new morning, new sisi patch. nothing has changed

ISSUE 1.
after testing the new build on sisi. the windows do remember where and what size the last window you closed. but they dont remember that you stacked corp windows in 1 place and in 1 size and that you stacked items and ships in another place and size and wrecks in a different place and size etc etc.
the problem seams to be, the old system labled the windows and knew each one was different, the new system just thinks all windows are the same regardless of what you do with them. it also lables them all inventory:name of window. where it just needs the name of window.

ISSUE 2
the ship window needs to show all ship regardless of state, active, assembled or packaged, there ships it makes no sence for any of them not to be in the ship hanger.

ISSUE 3
add the fact that everytime you session change they all forget they were open and where they were open(see above) and anoyance levels increase.

ISSUE 4
right click open cargo/bay/fuelbay etc etc should be there and should open the window as it always did. i want stuff easy to find not hidden deep within the tree. this should be there in all the places it used to be, pos's, fleet memebrs corp hangers etc etc.

there are more issue, but these 4 are high on my ******* anoying list.

Mr CCP Soundwave, when are these issue going to be addressed? i ask as you now have 5 days to fix them, get them on sisi and then get them into a tq build, or like i pointed out, you are rolling out a feature that reduces functionality, again.

Sadly, I want to look at various aspects of how I can interact with structures within a POS, and so I'd have to black out most of what I'm trying to show. If the corp was just me, I wouldn't mind, but the POS-dwelling toon is in a real live corp full of people who would object to seeing their belongings and POS defenses listed on the eve forums. I'll have a hunt around for some video software, set up a POS somewhere on sisi using this toon, and try to do everything I do in a normal day on TQ.

The irony here is that CCP should be doing a much better marketing job on this new UI -- including the very use cases that Tippia has demonstrated on YT and which DJ P0N is considering testing on Sisi.

After all, how did the project get 'sold' to those who sign off on the developer time and funding? Right?

Taking a step back, I would love to have a developer do a video capture of his or her navigating through typical use cases to show us the [hidden] benefits of this new UI. Is it faster? Are there fewer clicks to gain access to the same stuff that we right click once and instantaneously access? Are there better ways to perhaps use up less of the screen real estate than what meets the eye when we first open up the new Inventory window? Seriously.

CCP, show us the benefits of this new UI. Show us what we have not yet discovered through testing on Sisi. Please.

I think this problem partly stems from the way CCP is giving out information. Behind the scenes a great master plan has been created, however, The dev blogs only give us glimpses of what is to come. I have a feeling that this new UI is part of some master plan, and is intertwined into it in a way that it must be pushed out with the rest of it.

That is a problem.


CCP should be including us on the design of the master plan, not just the new individual cogs and gears they are planning.