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So I honestly don't know where to go or how to approach this problem

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Lelani Anninen
Science and Trade Institute
Caldari State
#1 - 2016-01-16 21:42:20 UTC  |  Edited by: Lelani Anninen
Once upon a time some maybe 6 more years ago. I had an email. That email had a account. and a character. I have sense thus forgotten the everything involving the email but for the account. I remember clearly the character. What might be recovery options? I was hoping for some options before i went to CCP, I mean if proof was needed the character was mine I have a screenshot of me in the pass looking over equipment i have.
Scipio Artelius
Weaponised Vegemite
Flying Dangerous
#2 - 2016-01-16 21:50:18 UTC  |  Edited by: Scipio Artelius
https://support.eveonline.com/hc/en-us/articles/204217361-Account-Recovery

That's really all the options there. If you can't recover the account, then as per the link at the end of the information, contact customer support.
Lelani Anninen
Science and Trade Institute
Caldari State
#3 - 2016-01-16 21:54:27 UTC  |  Edited by: Lelani Anninen
You know what nvm I just found it.
Scipio Artelius
Weaponised Vegemite
Flying Dangerous
#4 - 2016-01-16 21:57:50 UTC
Lelani Anninen wrote:
Think is I cannot pinpoint the account that the character belonged too

If you watch the video, it will give you an indication of the sort of information that will help CCP if you need to create a support ticket.

The more information you can provide to locate your account, the more likely it will be that they can help.
Ralph King-Griffin
New Eden Tech Support
#5 - 2016-01-16 21:58:06 UTC
if you still have a record of the payment method i.e.
old debet/visa/credit card or paypal account info they can backtrack it from that.

Murderers of Negotiable Motivations

=]|[=
ISD Buldath
#6 - 2016-01-16 22:10:39 UTC
As the others have suggested, a support ticket is the way to go. Give as much information as you can, Anything helps.

~ISD Buldath

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