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Parallax - Issues

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CCP Goliath
C C P
C C P Alliance
#181 - 2015-11-04 12:04:00 UTC
Ragnar Snowed wrote:
Hi,

New scan probe interface isn't usable :
I cannot set the range within probes under 4 UA
click on blue sphere for change the range didn't work anymore

the list of signutre is to long to show all, we got a lift. If you set the lift on bottom and clic to scan, te lift return on top. that's disapointing.

thanks


Grabbing the side of the sphere definitely has an issue at the moment when you're zoomed in quite far, and we'll work on making that better, but there are 3 other ways to resize probes that you might want to try while we work on it. (select all probes and resize in Probe Scanner, map shortcut to resize probes from Shortcuts > Combat, and use Alt-Mousewheel to resize in Solar System Map.)

We are aware of the latter issue and will be fixing it soon.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
Nikki Greenwich
Center for Advanced Studies
Gallente Federation
#182 - 2015-11-04 12:04:55 UTC
Location bookmarks are displayed on solar system map even if "Show locations in sensor overlay" option of folder with bookmarks in P&P window disabled. Not sure this is right.
CCP Goliath
C C P
C C P Alliance
#183 - 2015-11-04 12:05:04 UTC
Martin Corwin wrote:
The new map has some serious rendering issues on my comp. Docked: fast white flickering when rotating it. Undocked: when I have the new map open, rendering seems to pause every half-second/second. Rotating the map or the view in space creates a stick-slip-like effect.

Rendering is smooth when the new map is not open.

Graphics Card: Geforce GTX 660
CPU: i5-3570K
RAM: 16 GB (HyperX)


Thanks for providing the specs! I'd really like to know your client settings and stuff too - would you mind submitting a bug report while in-client? You can do this via the F12 menu. Feel free to tag my name in the title.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#184 - 2015-11-04 12:05:34 UTC
Trajan Unknown wrote:
I´ll repost my other post here. Didn´t see this topic when I wrote my stuff Oops
It seems the poster above me (Martin Corwin) has a similiar issue.

Quote:
It seems I am not really able to use my beloved beta map anymore.

In station I can´t see anything on it total black or total white with some geometric, white figures when I zoom in/out. Looks like triangles or so but it´s just flashing so I am not really able to see what it and didn´t spent too much time to figure that out.
When I am in space the map is too laggy to use. Restartting, enabling, disabling and so on and so forth the beta map didn´t work out. Fullscreen or other option for the map didn´t work either. Literally, when I open the map my screen is locked. It looks like the game is losing synchronisation when I open the map because the map wants to update my position in space all the time and since there is the 1second server tick the map can´t handle the input in time and it becomes "laggy". Changing the intervals in settings helps a little bit with the best performance on interval 1 and the worst on 4 and immediate. This made me thinking even more there some out of sync issue here between server refreshing my position in space and on the map.
Hope this helps a little to understand what is happening. I will keep an eye on the this topic and answer any upcoming questions.
Last but not least I am using the beta map since it came out and never looked back for a single session and never had any issues until today.


This is a known issue that was fixed in today's release. Sorry for the inconvenience.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#185 - 2015-11-04 12:07:58 UTC
Rivr Luzade wrote:
another borked thing in the new system map: I now need to move my mouse over the custom formation and click it instead of having it selected in the custom formation button itself, like it is in the old map. This is another point making the new map worse than the old system.

In general, the 2 filters boxes in the Probe Scanning Window having the same color as the section divider (bright ochre in case of Amarr 2) is not really the best idea, the 2 boxes are barely visible. And the column headers for the scan results (ID, Type, Group,...) have too little vertical space. A couple pixels more would help a lot to give them more room and make them easier to read.


Custom formations - known issue and something we overlooked. This will get fixed. Not ignoring your other points btw, right now I am just noting down subjective feedback and trying to get a feel of trends, rather than answering each specific point, so don't feel like your concerns haven't been read :)

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#186 - 2015-11-04 12:09:36 UTC
Stikkem Innagibblies wrote:
Looks like most of my scanning issues have been listed already except this one:

Using combat probes to look for cosmic signatures will show not only the sigs but every structure within the probes range.
This occurs even if using a custom filter to look only for sigs (relics/data/WH etc).
Switch back to core probes and no problems.
Using Sister's probes so not sure if it occurs with other flavours.


Have you turned off Structures in the Filters list? They will show if not explicitly filtered out (the shortcut key is 2, FYI). It's a slightly different paradigm to the old window.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#187 - 2015-11-04 12:11:12 UTC
Leonardo Adami wrote:
1. Beta map lags client down completely rendering it virtually unusable.
2. When warping anywhere the distance does not update. For example if I warp to gate 20 au away it remains 20au in my overview even when I land at zero. Persist through gate changes and dock/undocks.
3. In hud where your speed is located it's randomly getting stuck saying "warping" and will not show my speed I log on off that fixes it but it's happened multiple times.
4. Game in general feels unstable with lots of lag. A considerable amount more then normal.


1. Please submit a bug report from in-game with the F12 menu, so we can get your specs, settings and such. Mentioning how many sigs/BMs are in the system you're experiencing bad performance in would also help tremendously.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#188 - 2015-11-04 12:14:43 UTC
Midnight Hope wrote:

#140
- 2015-11-03 23:05:28 UTC |
Scanning with probes...

- HUD missing in full screen mode using the new map - this reduces situational awareness (is my MWD running? am I still cloaked? why did I run out of cap??). This is key.

- Color contrast of sigs is much worse than the old map, perhaps use less dark shades of red/yellow/green. Also the "dot" is way too small in certain situations... or is that not THE dot and simply the center of the red bubble/red dotted circle? This is confusing. Seems there are two dots, the small one we can ignore and the big one that is where the sig is located.

- Scan results are misleading. When you used to get a results of a red circle in the old map, you know the sig is somewhere in the circle. That's not longer the case. I get hits that show up as a circle and the resulting sig is nowhere near the circle, most of the times not even on the same plane. I just tried it and got a hit on a structure waay up on the plane while the actual structure was a POS at a moon.

This makes using the tool not only a pain but outright unreliable. You get a results and are not sure where to look next, might as well not show anything...or display a red bubble.

- Sigs and results are not highlighted in the map when you move your probes on top. In the old map, when a previously scanned sig (say a red dot) came under your probes radius (aka inside the blue balls), the red dot would get brighter. That's no longer the case. This makes very difficult to know when you have your probes properly positioned or not. Now you have to move the view on two axis to check if your probes are correctly positioned or not.

- When scanning structures, once you get them to the "yellow" range (+%25), they show up as a yellow icon in the new map. However, if you do the same with a signature, the red uncertainty ball still shows up even though the result is also in the yellow range (+%25). This is inconsistent and very confusing.... and very hard to reproduce now that I typed this (see last paragraph).

- I can't seem to filter out structures. Even after turning the structure filter off (see last paragraph again grrr).

- Icons are not consistent. You scan down a POS and a POS icon shows in the map. This is correct. Now you scan a wormhole and a beacon icon shows up. Why not use the wormhole icon???

Last paragraph
There are other issues that are hard to pin down. Things disappear with no rhyme or reason. Results and icons that are there one minute, two scans later they are gone (even structures, so no this is not a relic site someone just completed). This makes the whole experience very confusing. Sometimes things work ok and then stop working... 2 scans later they go back to working fine again. The whole thing is VERY unreliable.


HUD missing - defect logged.
Scan circle - defect logged.
Scanning inconsistency (structure v sig) - will investigate. Bug report appreciated of course.
Structures - IIRC there was actually a defect here too - will check.
Wormhole v Beacon - Technical reasons (I assume you're talking overview icon here?
Last Paragraph - Yup we are aware of inconsistencies. Nailing these down in the wide variety of scanning use cases was the main reason for us going to Beta rather than shipping the feature wholesale.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#189 - 2015-11-04 12:15:18 UTC  |  Edited by: CCP Goliath
Meyetuka wrote:
CCP Shadowcat wrote:
Known issues

  • Probe control box does not always display to users (Workaround, press Shift)
  • Solar System Map in full screen mode covers up HUD
  • Keyboard shortcut for Dscan refresh works only when dscan window is not active if bound to a letter


The first one is a mild nuisance. The second one can get you killed (like if something uncloaks you, and you can't tell without closing the map. The third one is a pain my ass. When manually clicking down the AU range, I have to either click in space, then use the hotkey or click the Scan button in the interface each time the value changes by 0.1AU. I know, it's not a huge deal, but it triples the amount of time it takes a scanner to pinpoint the range of whatever it is they're looking for.


All 3 will get worked on, that's why they're in the known issues list. You could always remap D-scan to a non letter key while we work on it if it's really breaking your workflow.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#190 - 2015-11-04 12:17:51 UTC
Elivii Maken wrote:
Thin lines in scanner window are hard to comprehend. Does it belong to the top item or bottom item?
Dscan button animation is cool. In the past I had a hard time knowing if I was scanning or not.
However, huge red dscan shere in my probe map is very distracting. Let me turn it off.
Dscan map is cool however.


The line is along the bottom of its owner. What in particular about them makes them hard to comprehend? Toggle for D-scan visualisation is in testing at the moment :)

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
Di Mulle
#191 - 2015-11-04 12:18:09 UTC  |  Edited by: Di Mulle
Adding to non-appearing probe control cube problem.

Probe controls (cube and arrows) do not appear when opening the map with probes launched. Posted as known problem already.

As per posted workaround, pressing SHIFT makes controls to appear (ALT works too, by the way).

BUT, the cube is non-responsive - I can't select any side of it and drag. I can select an arrow and drag, though. After this, cube becomes responsive too.
<<Insert some waste of screen space here>>
CCP Goliath
C C P
C C P Alliance
#192 - 2015-11-04 12:18:30 UTC
Zanthrus Stetille wrote:
Please make it so that the probe scanning map is always behind everything else, or give an option to send it to the back and keep it there. It is not useable if I can't see my overview, ship modules, etc.


Issue logged.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#193 - 2015-11-04 12:20:04 UTC
Masao Kurata wrote:
CCP Goliath wrote:
Use your "Markers" filter to disable all the things you don't want to see. I personally turned off everything except Beacon, Corp Location and Planet, gonna see how that goes.


What you want to see and what you want to get in the way of moving probes are two different things. The latter set is always an empty set, just give probe handles highest priority for mouse selection always. The fact that you had to turn off almost everything should've told you that there's a problem.


Not really - there's quite a lot of factors at play here. For instance, I personally don't have issues with it because I've turned down my tooltip speed a little. That way I can make motions over the icons without them instantly generating a tooltip. That's the price of customization - you need to customize to fit your own use case, and that's why we are often averse to putting toggles and stuff on everything because it makes developing for these features that much more difficult.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#194 - 2015-11-04 12:20:57 UTC
Amber Kurvora wrote:
Whelp, this has been the buggiest patch in a long time. Not since having ships fly backwards have I been more miffed.


  • The character skill queues is refusing to acknowledge that I've paused/removed the ability for one character to learn, in order to skill up another character. This is either a genius marketing scheme by CCP or a genuine bug that is driving me nuts.
  • The map now causes everything to lag when it's open.
  • Actually there now seems to be lag in lots of little bits and bobs, and I've got an i5 in my rig.


Which map? The old map, the beta map or the new standalone Solar System map?

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#195 - 2015-11-04 12:21:27 UTC
Dominous Nolen wrote:

  • Modules are missing from ship in space, session changes do not seem to cause them to reappear. They only return when docking in station.

  • Probe directional cube missing initially when opening the probe scanner

  • Cannot reload probes while in space. I can only reload them in station or after docking





Middle one at least is a known issue and will be fixed. Can't comment on the others.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#196 - 2015-11-04 12:22:01 UTC
Leonardo Adami wrote:
What about the beta map completely lagging the eve client when open? It happens every time and I've used exclusively since it became an option with the exception of scanning. As it stands it's unusable.


Could you please submit a bug report from in-game (f12) to let us get your settings and computer specs?

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#197 - 2015-11-04 12:22:27 UTC
Leonardo Adami wrote:
Confirming the complete drop in fps or lag with the beta map open


Could you please submit a bug report from in-game (f12) to let us get your settings and computer specs?

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#198 - 2015-11-04 12:23:33 UTC
Leonardo Adami wrote:
So I unchecked the beta map and then rechecked it under the general settings, opened map and it was all white wouldn't load, then i relogged same deal, map is all white


This was fixed in today's update. It had to do with being in a system where you had personal bookmarks, I believe.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
CCP Goliath
C C P
C C P Alliance
#199 - 2015-11-04 12:25:47 UTC
Avanda Redblade wrote:
Wanted to scan, there were no big arrows on my probes to position them. Now I do think they are butt ugly and would love to see a different way to move them but didn't find anything obvious. After a few minutes of clicking mice and pressing keys randomly I sew the arrows again and was able to continue. Maybe that's just a cache-type issue that will not bother me again?

But again the art guys do their job in removing practical UX for the sake of prettier screenshots or something. The coloured underlines for progress instead of much-easier-to-see-at-least-on-my-monitor solid bars are simply crap. This isn't a personal preference thing - the product we make at work has GUI front ends so we know about customer expectations. This is yet another case of CCP art guys reducing the number of pixels used to represent a piece of information while also conveying the wrong meaning by making them look more like line separators.

I know this will not be fixed as the art department seems to be running Eve just now, but at least I have added to the voices of dissent so whichever department takes over next can consider those with lesser monitors.


The first issue is a known one - sorry for the inconvenience and we hope to get a fix out fast. You can press shift once to make them show up in future if the issue repeats itself.

The art team had nothing to do with the scanning feature. The UI/UX team Psycho Sisters developed it - please check out our devblog going out later today on the processes we used to get a feel for expectation and look-and-feel decisions. I'm not ignoring your point btw, but right now I am just noting down subjective feedback and trying to get a feel of trends, rather than answering each specific point, so don't feel like your concerns haven't been read.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
MuraSaki Siki
ChuangShi
Fraternity.
#200 - 2015-11-04 12:28:02 UTC
1. sun appear to be too bright, sig color (red/yellow/green) are too dim.

2. solar map should be an option to set it at the back of all the things

3. when moving a probing result window which stick to other pinned window(such as selected object window), it grabs it and moves together.