These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
 

Awful Game + Bad Customer Service = EVE

First post
Author
Previous Topic Next Topic
Scholar Nonesuch
Deep Core Mining Inc.
Caldari State
#1 - 2015-10-18 00:05:45 UTC  |  Edited by: ISD Buldath
So, when I wrote to CCP to let them know why I'm quitting (my POS that cost billions of isk and took dozens of hours to assemble this past week was destroyed without being able to kill a single cruiser that attacked it and this is not fun... it is not fun to play a game in which a person cannot progress) he sent this response, telling me their reimbursement policy. Mind you, I never asked these people for a reimbursement. This person is simply so... illiterate? Condescending? Completely unaware of why this wouldn't be fun for me? All of the above? that he sent me their reimbursement policy by way of a response, and lectured me on game mechanics.

Hey CCP: I don't want it reimbursed. I want to play a game that is fun. I want to invest my time in a game where 50 hours and $145 can lead me to a sense of accomplishment. I'm sorry that you can't distinguish between that and wanting a reimbursement. I'm sorry for you that you can't understand how this situation wouldn't be fun for me. And I'm sorry for the people who keep getting conned into playing this game just long enough to get made into "content" for gankers and other assorted jerks.

*snip* removed response from customer service*snip* -ISD Buldath
Sundial Hakaari
Leshak Bros. Wrecking and Towing Inc.
Anomalous Secs
#2 - 2015-10-18 00:06:42 UTC
Can I have your stuff Big smile
Buoytender Bob
Ronin Exploration Mission and Mining
#3 - 2015-10-18 00:09:25 UTC
Wrong place to say you're quitting,wrong to put your GM/CCP message in the forum, ...just all around wrong.

.

To buck the popular trend, I began to Rage Start instead of Rage Quit.

...and every time I get another piece of Carbon, I know exactly what CCP is getting this Christmas.
ArmyOfMe
Moist Wanted.
OnlyFleets.
#4 - 2015-10-18 00:09:48 UTC
Sundial Hakaari wrote:
Can I have your stuff Big smile

I think he lost it Lol

Welcome to eve OP.
And sorry to see you lose your pos, but thats how eve works, for good and bad.
Gotta learn to either suck it up or find others to fly with.

GM Guard > I must ask you not to use the petition option like this again but i personally would finish the chicken sandwich first so it won´t go to waste. The spaghetti will keep and you can use it the next time you get hungry. Best regards.
OverlordY
Interspan
#5 - 2015-10-18 00:10:03 UTC
Not sure if trolling..
Scholar Nonesuch
Deep Core Mining Inc.
Caldari State
#6 - 2015-10-18 00:21:22 UTC
If I told you:

"I play a game that cost me $45 in subscription fees. This week, I and 10 other people spent a total of 100 hours doing something. Then, just for lulz, some other guys decided to wreck everything we'd done in the course of a single afternoon, and none of the work we did made any difference at all nor helped advance or game at all..."

Would you say I was describing a fun game that people should play? Of course not.

I understand that "that's EVE" etc... And that's the problem. It's a bad game. And it's even worse that the people running it don't even understand how that's a negative experience, as evidenced by the ridiculous e-mail echange I had with one of the GMs.

Don't worry. I'll get bored with complaining soon. I just need to find a good game in Steam upon which I can spend the money that CCP will no longer receive from me.

Best,

SN
d0cTeR9
Caldari Provisions
Caldari State
#7 - 2015-10-18 00:22:40 UTC  |  Edited by: d0cTeR9
LOL!!!

Typical scrub from 'we hold your hand' games.

I like how clueless OP think its a bad game and fails... I wonder why it's been around for over 10 years and is thriving.

You are just bad at this game OP, admit it, learn from it and move on. Or rage quit like a child.

xD

Been around since the beginning.
Hiasa Kite
Brutor Tribe
Minmatar Republic
#8 - 2015-10-18 00:27:00 UTC
Scholar, you are not entitled to success in this game. It's not enough to simply grind your way forward, but you must be prepared to defend your assets to prevent other players from forcing you back again. That is the game that has always been sold in EVE Online. You can either accept that or quit.

Obligatory IBTL.

"Playing an MMO by yourself is like masturbating in the middle of an orgy." -Jonah Gravenstein
Carrie-Anne Moss
The Scope
Gallente Federation
#9 - 2015-10-18 00:28:09 UTC
Sundial Hakaari wrote:
Can I have your stuff Big smile

Dude that was sooo last decade.
Now its

CAN I HAVE YOUR SKILLPOINTS? ??
Scholar Nonesuch
Deep Core Mining Inc.
Caldari State
#10 - 2015-10-18 00:28:16 UTC
I think there's a pretty vast gray area between "we hold your hand games" and a game where the space station that I personally spent 50 hours and 3 billion ISK building can't kill a single VNI that's attacking it.

But I understand that it makes you feel good to call me a scrub, etc... I know you think the world of yourself for being good at EVE. So I'm glad you have that in your life.

As you watch your game dwindle away to the point that you have nobody left to speak to this way, now you'll know why.

Also, if you'd like to continue this abusive tone with me, send me a private note and we can have that conversation in person.

Thanks,

SN
Carrie-Anne Moss
The Scope
Gallente Federation
#11 - 2015-10-18 00:29:33 UTC
Scholar Nonesuch wrote:
If I told you:

"I play a game that cost me $45 in subscription fees. This week, I and 10 other people spent a total of 100 hours doing something. Then, just for lulz, some other guys decided to wreck everything we'd done in the course of a single afternoon, and none of the work we did made any difference at all nor helped advance or game at all..."

Would you say I was describing a fun game that people should play? Of course not.

I understand that "that's EVE" etc... And that's the problem. It's a bad game. And it's even worse that the people running it don't even understand how that's a negative experience, as evidenced by the ridiculous e-mail echange I had with one of the GMs.

Don't worry. I'll get bored with complaining soon. I just need to find a good game in Steam upon which I can spend the money that CCP will no longer receive from me.

Best,

SN

I bet that dude in the cruiser had a ton of fun
Thierry Orlenard
Center for Advanced Studies
Gallente Federation
#12 - 2015-10-18 00:32:45 UTC
Scholar Nonesuch wrote:
I think there's a pretty vast gray area between "we hold your hand games" and a game where the space station that I personally spent 50 hours and 3 billion ISK building can't kill a single VNI that's attacking it.



Respectfully, this sounds like PEBKAC.
Carrie-Anne Moss
The Scope
Gallente Federation
#13 - 2015-10-18 00:35:08 UTC  |  Edited by: Carrie-Anne Moss
https://zkillboard.com/corporation/98417212/

Corp lossboard.

Brave Newbie in VNI and Gila killed Pos in wormhole.

Why was your POS offline??? You got podded so you were there and online at time.
Why wasnt pos shields online?

Edit there were 20 Brave dudes in VNIs lol. Not 1 or 2.
Also didn't kill POS so you let it run out of fuel.
Your corpmate died earlier today so you were active
Also there were 4-5 of you in the offline pos at the time lol


You are so stupid.


CAN I HAVE YOUR SKILLPOINTS? YOU OBVIOUSLY DONT USE THEM
Hole Checker
Black Hole Navy
#14 - 2015-10-18 00:39:37 UTC
If somebody wrecked your pos in a afternoon you should have put some stront in it

It is technically impossible to destroy a competent persons pos in a afternoon

People like you are the major problem in online games now anyway

You feel like if you cant win its because of game mechanics instead of the fact you and your buddies are just a bunch of retards who don't know what your doing

Instead of crying learn from it and try again but if this makes you quit you weren't meant for this game anyway
Marsha Mallow
#15 - 2015-10-18 00:41:44 UTC
It's known as EVE Online: A Terrible Game™ for a good reason.

It's seductively pretty. Distractingly intricate. But it's also designed to wtfpwn the players, and test them. That intensity of emotion in response to losses is part of it. If you can't handle it, fair enough, run away. Or wallow in the nerdrage for a bit and then use it.

Ripard Teg > For the morons in the room:

Sweets > U can dd my face any day
Maekchu
Doomheim
#16 - 2015-10-18 00:50:23 UTC
Offline modules, don't do jack ****.

You tried to play above your ability and payed the price. It happens in EvE, but you just forgot the one rule of EvE... "Never fly what you cannot replace". In this instance, we are talking about anchoring modules, that you clearly cannot replace since it made you rage enough to post this and submit a ticket.

You either move on, an experience wiser. Learn about your mistakes and become a better player.

Or you can whine about it on the forum and demand CCP for them to "fix" the game, so it makes it easier for you. You chose the latter option, so eventually you would quit EvE anyway. The game is just not for you and that is fine. But in the future, you probably should refrain from ranting about things, you clearly have no idea about.
Scholar Nonesuch
Deep Core Mining Inc.
Caldari State
#17 - 2015-10-18 00:59:54 UTC
It had stront. When I realized that the guns, EWAR, and everything else didn't do anything at all and that, even if they couldn't kill it completely, I'd get to spend an entire day fixing it, I turned off the shields. That's not my idea of a good day. This isn't my idea of fun. Most of you aren't my idea of good people who I want to associate with.

And I could afford to replace it. Or I could've before I gave away all my ISK my corp members.

And this "Played above your ability!!" crap is nonsense. I've watched pirate corps lock down Amarr with two ships. This game exists for content farmers to screw people over and post killmails. It doesn't take a genius to see that this is why it doesn't retain players well.

Again, I understand that many of you base your feelings of worth on your ability to screw people over in EVE, and I'm glad for you that you have something in your lives to feel good about. But I'm not paying money and huge amounts of time so that you can feel nice about being good at something.
ISD Buldath
#18 - 2015-10-18 01:09:16 UTC  |  Edited by: ISD Buldath
3. Ranting is prohibited.

A rant is a post that is often filled with angry and counterproductive comments. A free exchange of ideas is essential to building a strong sense of community and is helpful in development of the game and community. Rants are disruptive, and incite flaming and trolling. Please post your thoughts in a concise and clear manner while avoiding going off on rambling tangents.

10. Posting of private CCP communication is prohibited.

The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including support ticket responses and emails) received from any member of CCP staff.



Locked.

~ISD Buldath

Instructor King of the Forums! Knight of the General Discussion

Support, Training and Resources Division

Interstellar Services Department

I do not respond to EVE-Mails regarding forum moderation.