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Unscheduled Downtime Extension – July 15, 2015

First post First post First post
Mourados Denver
Lone Wolf Union
The Rogue Consortium
#5981 - 2015-07-15 22:50:28 UTC
Good job Devs. . . Thank you
Hallowed are The ORI
#5982 - 2015-07-15 22:50:31 UTC
Now the question becomes, what went wrong?
Lyndai Vassic
Fashion Police.
#5983 - 2015-07-15 22:50:43 UTC
Arist en Daire wrote:
Man, I really thought it was adults who played this game --- well okay, adults and some older teens. But so many of the comments call that presumption into question.

I've read some comments that seem to come from computer technicians, but even those don't appear to have the slightest clue.

True, I am not a tech at CCP, but with 30 plus years as a communications tech (with experience in both the military and civilian sectors) - I'd like to offer some possible scenarios that are going on at CCP.

1. The problem is a software upgrade glitch. Solution - roll back the upgrade to a point prior to the crash. This is in agreement with what so many posters have put - but the folks at CCP must not have thought of that one. Correct? Wrong! That is an immediate solution and one that every tech knows and tries. So, I would gladly bet 1 year's worth of game play (12 plexes) that CCP has already done that.

2. The software upgrade caused some piece of equipment to fail. However, the CCP techs don't know that - and so are not looking at what equipment was directly impacted by the software. Correct? Very doubtful, but possible, that the software upgrade caused the failure due to the software code. The first equipment that the techs would look at would be that which is directly impacted by the software and an attempt to reload the old software would be made. Length of outage at that point is maybe 30 minutes to an hour.

3. The software upgrade indirectly caused the equipment failure by stressing a piece of equipment that was nearing the end of its current life-cycle but that had not yet appeared to be bad before the upgrade was attempted. This is very probable. Often, such a failure is caught and reported by the system that monitors the equipment. However, monitoring systems I have worked with in the past sometimes report the wrong piece of equipment. Once this happens, the techs have to start a process of troubleshooting that can sometimes take hours to complete with the correct piece of equipment finally being replaced.

4. The failure only seems to be connected to the software upgrade - and would have occurred regardless of the upgrade. The corrective procedure outlined in number 3 above would be the same for this step.

5. The failure is beyond the direct access of CCP techs - or stated differently, the failure is caused external to CCP (such as a failure at the phone company providing access services to CCP). This last scenario, while possible is not highly probable as this discussion board is being provided.

- --

From what I have experienced with the CCP product (Eve Online), CCP has a very strong record that is probably in excess of 99.9% reliability. That is a level of service provision that all telecom providers strive for. Ask yourself this question - when was the last time you experienced a major outage on this game.

Fly fun - - when it is back up

Thankyou for injecting sense into this thread! The past 300 pages have practically been devoid of it.

@CCP - Thanks for the updates and the fix, it must've been intense in there.. Luckily I evolved past sleep (superior human 2.0 and all) and can still play through these ungodly late hours.

Time for everyone to quitcher bitchin'
Max Mayweather
#5984 - 2015-07-15 22:50:44 UTC
seems to be stable. thanks to the devs for the hard work within this day :)
Sebiestor Tribe
Minmatar Republic
#5985 - 2015-07-15 22:50:52 UTC
bet there wont be 300 pages of thanks.
Leliana Cami Cotte
Daylight's Burning
#5986 - 2015-07-15 22:51:02 UTC
Pixilated Finesse wrote:
Guess the Dev's will have some nice overtime on this check. Cha-ching :)

They're probably salaried....

Lookie, I found where to edit my Signature!

Alexa Vanya-Estel
Garoun Investment Bank
Gallente Federation
#5987 - 2015-07-15 22:51:23 UTC
Thanks for fixing!
Chromie Gaterau
League of Bitter Vagrants
#5988 - 2015-07-15 22:51:25 UTC
God Speed to CCP! THANK YOU!!!!!!!!!!!
Ministry of War
Amarr Empire
#5989 - 2015-07-15 22:51:30 UTC
gratz for fixing it ccp bot the most gratz go to the players that where patient waiters for the game to get fixt couse most europeans spend the day waiting for it sadly but wel geus its nothing we can do about it nowLol
Kasli Catal
Deep Core Mining Inc.
Caldari State
#5990 - 2015-07-15 22:51:33 UTC

Thank you CCP Falcon, CCP Tellus, and the other CCP Team
Dr Longbow
Caldari Provisions
Caldari State
#5991 - 2015-07-15 22:51:39 UTC
YAY! Thank you for fixing!!!
Professor Frederick Johansen
Edge Dancers
Pan-Intergalatic Business Community
#5992 - 2015-07-15 22:51:53 UTC
stardust0505 wrote:
nice done do we get something now couse i wastet a hole freaking day now not playing LolLol

Stop whining about wasting your day and expecting compensation, get off your ass and do something else for a while instead

**** happens, and CCP wasted no time in trying to get it fixed, learn to appreciate the effort of others and stop being a cry-baby.

Also, learn to spell... "Couse" is spelt " 'cause", or better still "because" "wastet" is spelt "Wasted" and "hole" is in reference to a void space, like a hole in the ground, the word you were looking for is "Whole"...
Quattras Peione
Caldari Provisions
Caldari State
#5993 - 2015-07-15 22:51:53 UTC
Much love to our hard-working devs for all they've done today! o7

Dr. Quattras Alvar Peione

No, I'm not that kind of doctor.

Bob Donovitch
The Iron Bank and Trust
#5994 - 2015-07-15 22:51:55 UTC
Thanks CCP....

Good work on getting us up and running.

Hats off to you.
Blood Axxis
#5995 - 2015-07-15 22:52:25 UTC
Spec Pvpers Inducing Chaotic Yarrs
#5996 - 2015-07-15 22:52:47 UTC
Stvndog wrote:
Animo06 wrote:

who cares, 2007, get out

LOL. k

“Extinction is the rule. Survival is the exception.”

Caldari Provisions
Caldari State
#5997 - 2015-07-15 22:52:48 UTC
\o/ yey GL DEVS
Cephalosa Galactica
Cruisers Crew
I Will End Your Whole....
#5998 - 2015-07-15 22:52:56 UTC
so I have done the math and 3 accounts at $1.50 per day equals....75 cents owed to me per account so ccp is in debt to my person for the total of $2.25 cetnts....If I was short 2 doalllrs for my subscription you wouldn't allow me to why should we be comprehensive with you about our time.

Kalel Nimrott
Caldari Provisions
#5999 - 2015-07-15 22:52:56 UTC
WRONG!, Thanks for fixing it!, I'm going to bed!

Bob Artis, you will be missed.


The Scope
Gallente Federation
#6000 - 2015-07-15 22:53:30 UTC
thanks for getting up so quick :P