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Unscheduled Downtime Extension – July 15, 2015

First post First post First post
Author
Kira Dimensions
New Eden Factory
#5941 - 2015-07-15 22:46:07 UTC  |  Edited by: Kira Dimensions
300

Join the HORDE
Leeming
Caldari Provisions
Caldari State
#5942 - 2015-07-15 22:46:10 UTC
Karl Jerr
Herzack Unit
#5943 - 2015-07-15 22:46:12 UTC
300 bumpPirate
Arist en Daire
EDENCOM Section 7
EDENCOM DEFENSIVE INITIATIVE
#5944 - 2015-07-15 22:46:14 UTC
Man, I really thought it was adults who played this game --- well okay, adults and some older teens. But so many of the comments call that presumption into question.

I've read some comments that seem to come from computer technicians, but even those don't appear to have the slightest clue.

True, I am not a tech at CCP, but with 30 plus years as a communications tech (with experience in both the military and civilian sectors) - I'd like to offer some possible scenarios that are going on at CCP.

1. The problem is a software upgrade glitch. Solution - roll back the upgrade to a point prior to the crash. This is in agreement with what so many posters have put - but the folks at CCP must not have thought of that one. Correct? Wrong! That is an immediate solution and one that every tech knows and tries. So, I would gladly bet 1 year's worth of game play (12 plexes) that CCP has already done that.

2. The software upgrade caused some piece of equipment to fail. However, the CCP techs don't know that - and so are not looking at what equipment was directly impacted by the software. Correct? Very doubtful, but possible, that the software upgrade caused the failure due to the software code. The first equipment that the techs would look at would be that which is directly impacted by the software and an attempt to reload the old software would be made. Length of outage at that point is maybe 30 minutes to an hour.

3. The software upgrade indirectly caused the equipment failure by stressing a piece of equipment that was nearing the end of its current life-cycle but that had not yet appeared to be bad before the upgrade was attempted. This is very probable. Often, such a failure is caught and reported by the system that monitors the equipment. However, monitoring systems I have worked with in the past sometimes report the wrong piece of equipment. Once this happens, the techs have to start a process of troubleshooting that can sometimes take hours to complete with the correct piece of equipment finally being replaced.

4. The failure only seems to be connected to the software upgrade - and would have occurred regardless of the upgrade. The corrective procedure outlined in number 3 above would be the same for this step.

5. The failure is beyond the direct access of CCP techs - or stated differently, the failure is caused external to CCP (such as a failure at the phone company providing access services to CCP). This last scenario, while possible is not highly probable as this discussion board is being provided.

- --

From what I have experienced with the CCP product (Eve Online), CCP has a very strong record that is probably in excess of 99.9% reliability. That is a level of service provision that all telecom providers strive for. Ask yourself this question - when was the last time you experienced a major outage on this game.

Fly fun - - when it is back up

Renegade Heart
Doomheim
#5945 - 2015-07-15 22:46:14 UTC
nice one ccp!

300 achieved congrats all
stardust0505
Ministry of War
Amarr Empire
#5946 - 2015-07-15 22:46:14 UTC
nice done do we get something now couse i wastet a hole freaking day now not playing LolLol
Miao Sajuuk
Deep Core Mining Inc.
Caldari State
#5947 - 2015-07-15 22:46:17 UTC
300 pages
Gundarr Twinklefluffie
Sebiestor Tribe
Minmatar Republic
#5948 - 2015-07-15 22:46:18 UTC
Cephalosa Galactica wrote:
ITSSSS UPPPPPPPPPPPPP!!!!!!!!!!!!!!!!



Yay for Viagra!!!!!!!
StickyCrystals Crystalian
State War Academy
Caldari State
#5949 - 2015-07-15 22:46:29 UTC
well chaps cheers for keeping on it thread was interesting read to say the least
Cephalosa Galactica
conch entertainment
#5950 - 2015-07-15 22:46:38 UTC
*slowclap to cccp

3500 players loged in, the fruit of your efforts at hand
Paranoid Lunatic
Sebiestor Tribe
Minmatar Republic
#5951 - 2015-07-15 22:46:38 UTC
But what was the issue in the first place

Bones Outten
Council of Economic Advisors
Bitter Vets n Noobs
#5952 - 2015-07-15 22:46:40 UTC
Congrats & thank you for your time :)
Gilan Isana
Science and Trade Institute
Caldari State
#5953 - 2015-07-15 22:46:40 UTC
TO ALL EVE DEVS,

THANK YOU, THANK YOU, THANK YOU, THANK YOU, THANK YOU.

You are amazing. We kept the faith and you delivered - AGAIN!

:-)

Go to the pub, go home, get drunk, sleep. whatever you want

you have earned it today

AWESOME Guys.

thank you

Fourth Gate
Republic University
Minmatar Republic
#5954 - 2015-07-15 22:46:41 UTC
Thanks for the effort, CCP!
Professor Frederick Johansen
Edge Dancers
Pan-Intergalatic Business Community
#5955 - 2015-07-15 22:46:45 UTC
IT'S ALIVE!! ALIVE!!!!

Great Job guys, must've been a tedious day for you all. Rest well, you've earned it :D
Esrevid Nekkeg
Justified and Ancient
#5956 - 2015-07-15 22:46:47 UTC
To all those at CCP that worked hard to get this fixed and TQ up again: Thank you, good job.

Here I used to have a sig of our old Camper in space. Now it is disregarded as being the wrong format. Looking out the window I see one thing: Nothing wrong with the format of our Camper! Silly CCP......

KandreK Altor
Battlestar Ascension Corporation
#5957 - 2015-07-15 22:46:49 UTC
Great good job guys :) a small compensation would be appreciated Big smile
Arcturus Gallow
Caldari Provisions
Caldari State
#5958 - 2015-07-15 22:47:03 UTC
We need to reach page 300 !

And also thanks CCP devs for your hard work and commitment
1MHB1
Perkone
Caldari State
#5959 - 2015-07-15 22:47:16 UTC
Again thank you CPP for a hard and good work for give us again Eve World back online again thanks thanks
Hope now we all can join Eve again. Good night for all you i need go now male something for win ISK today we dont
make nothing so "Spam" lol gn guys ;)

Regards,
1MHB1
Nikki Issier
Property of Blummi
RS Rangers
#5960 - 2015-07-15 22:47:18 UTC  |  Edited by: Nikki Issier
)))))))))