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Unscheduled Downtime Extension – July 15, 2015

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Malcolm Muutaras
Wan Futuristics
#4361 - 2015-07-15 20:38:01 UTC
Nathan32Derby UK wrote:
20:00hrs ... PIZZA !!!! Fckin' PIZZA !!!! are you having a laugh? Maybe the players who pay your wages should be a bit " go slow " when it comes to resubscribing. 3 or 4 days won't hurt us, but it'll sure hurt CCP in the pocket.

Here's a hint, undo the patch that you applied ( that's knackered ) and run the servers without the new patch until you can afford to pay for proper coders to write patches that don't crash the system.


It's harder than you think..
Krantwak Pino
Center for Advanced Studies
Gallente Federation
#4362 - 2015-07-15 20:38:05 UTC
Christo World wrote:
http://eve.znaor.hr/evegame/

eve offline is live once again...


EVE ONLINE IS OFFLINE
EVE OFFLINE
Talaris EveningStar
The Torchwood Institute
#4363 - 2015-07-15 20:38:08 UTC
Nathan32Derby UK wrote:
20:00hrs ... PIZZA !!!! Fckin' PIZZA !!!! are you having a laugh? Maybe the players who pay your wages should be a bit " go slow " when it comes to resubscribing. 3 or 4 days won't hurt us, but it'll sure hurt CCP in the pocket.

Here's a hint, undo the patch that you applied ( that's knackered ) and run the servers without the new patch until you can afford to pay for proper coders to write patches that don't crash the system.


Another person in need of 'accidental' account deletion. Please keep adding to the list idiots.

Howabout people come to your work and scream at you for having a lunch break? Douche.

CEO, Fleet Admiral

The Torchwood Institute for Advanced Studies in Systems Research, Cybernetics, and Drifter technologies

Proud member of SERAPH

"There is no good, no evil. There is only The State."
Omur Onen
202INC
#4364 - 2015-07-15 20:38:10 UTC
try
"ctrl + alt + del"
Nicolas Utama
Pandemic Horde Inc.
Pandemic Horde
#4365 - 2015-07-15 20:38:16 UTC
Did you buy your pizza at Jita?
Tovo-vich Armer
Real Sporting United FC
#4366 - 2015-07-15 20:38:21 UTC
Nathan32Derby UK wrote:
20:00hrs ... PIZZA !!!! Fckin' PIZZA !!!! are you having a laugh? Maybe the players who pay your wages should be a bit " go slow " when it comes to resubscribing. 3 or 4 days won't hurt us, but it'll sure hurt CCP in the pocket.

Here's a hint, undo the patch that you applied ( that's knackered ) and run the servers without the new patch until you can afford to pay for proper coders to write patches that don't crash the system.


..... please get butthurt a bit more, and quit all together.
Gethin Adoudel
Doomheim
#4367 - 2015-07-15 20:38:22 UTC
They always **** up releases...seems to be in the job description...'must be able to not test properly and be unable to check if changes affect things'.
Miles Straaf
Deep Core Mining Inc.
Caldari State
#4368 - 2015-07-15 20:38:24 UTC  |  Edited by: Miles Straaf
http://imgur.com/9aZXKl6

EDIT: Also, keep up the work CCP I know you guys are working very hard! The updates every 30 mins is amazing, regardless of being fixed or not. Thanks for keeping us informed!
Daksa Crendraven
The Scope
Gallente Federation
#4369 - 2015-07-15 20:38:28 UTC  |  Edited by: Daksa Crendraven
CCP Falcon wrote:
Riddler Ronuken wrote:
Slowdive Aideron wrote:
wrote:


20:00 UTC - PIZZA HAS BEEN ACQUIRED AND WE ARE CURRENTLY REFUELLING OUR DEVS!


Thats exactly what we do when we have some massive problems with our infrastructure at the datacenter and everyone is doing overtime.


Sit about with your dicks in your hands and eat pizza? Gee let me know which DC that is so I can make sure to never rent servers there.


Sorry if CCP are looking out for the welfare of their employees by feeding them and making sure they're not going hungry when they've been working 9 hours solid on a severe technical issue.




Just ignore this.
Decompressing an emergency situation is the most important things to do from an HR pov after a long overtime session during a DR event.

Now just relax, take the right time, unplug your brain a bit (most important thing of all)..

Then start review your task with no pressure, and re-organize the team with his priorities and to-do lists.

:)

Server/Hardware management is an hard work in these types of situation and this little trick is the social key to resolve your DR session without any further problem.

Another good thing that I always do in such situations is to analyze the context while applying the defined solution, then write up everything i can, from techspecs aspects, to social aspects of the actual session and issue, then.. after the issue is resolved i confront the outcomes with all the team (maybe in a pub, with a beer in my hand) in order to share some visions about future improvements and needs.

A lot of nice internal best practices has been created in this way.

One time after we finally resolved a big problem on a Vmware cluster at 4.50am on friday night (after a pizza session at 1am)... (YEAH)

We decided to end up the line in a pub at 5.20am.. during the drunk brawl that subsequently happened one of my colleagues decided to make a little written "recap" of the whole situation involving a bad engineered infrastructure where we have been called to resolve a big problem, a nice hack to make things work again, another good hack for 3 differents db that were needed to be fixed, and hardware fix that have pushed the infrastructure to be resilient to those types of outages in the future.
A piece of this recap is now part of the Veeam Backup Knowledge Base.

All thanks to a good "Pizza Margherita" (and not to xXxPiZzaxXx) and a relaxed enviroment in the hardest context.

ps. sorry xXxPiZzaxXx

>Outside in the cold empty space, A wild Cap did growl, Two skilled campers were approaching, And their scramz, began to howl, HEY! - https://youtu.be/TLV4_xaYynY
Ben Bernannke
Vickery Mining Corporation
#4370 - 2015-07-15 20:38:32 UTC
Mdes Ormand wrote:
hey come on guys we have a solid target of 250 :)



300 sounds better.
Niene Doco
Ratisbona Holdings
#4371 - 2015-07-15 20:38:32 UTC
Man, I love the Eve community. Reading this thread is compensation enough for me. Blink
Marech Bhayanaka
Ministry of War
Amarr Empire
#4372 - 2015-07-15 20:38:38 UTC
Riddler Ronuken wrote:
Slowdive Aideron wrote:
wrote:


20:00 UTC - PIZZA HAS BEEN ACQUIRED AND WE ARE CURRENTLY REFUELLING OUR DEVS!


Thats exactly what we do when we have some massive problems with our infrastructure at the datacenter and everyone is doing overtime.


Sit about with your dicks in your hands and eat pizza? Gee let me know which DC that is so I can make sure to never rent servers there.

Good grief!

Anybody with any skill in managing a team during a crisis will do everything possible to take care of the team so that they can focus on fixing the problem. It doesn't take a genius to figure out that starving them is not how you very the best productivity and quality from them.

Marech.
Slappy McFieldy
Industrial Mining and Mayhem
Sigma Grindset
#4373 - 2015-07-15 20:38:40 UTC
Brutus Le'montac wrote:
Enjoy the pizza's devs!

also, no prob if it takes longer, as someone working in the IT myself i know how it sometimes can take a lot longer when it just wont work, and i also know its almost as annoying for you guys as it is for us the players.

Good luck after dinner with repairing.




get off ccp nuts they screwed up, instead of being smart and have a roll back protocol is place ccp is stupid and plows on with sh...y idea! WAY TO GO JACKA...s!!!!
Valkyriane
Hedion University
Amarr Empire
#4374 - 2015-07-15 20:38:43 UTC
I just wanted to say hi..

HI

Pirate

I like to kill stuff.. and stuff.
Glasgow Dunlop
Center for Advanced Studies
Gallente Federation
#4375 - 2015-07-15 20:38:47 UTC
Nathan32Derby UK wrote:
20:00hrs ... PIZZA !!!! Fckin' PIZZA !!!! are you having a laugh? Maybe the players who pay your wages should be a bit " go slow " when it comes to resubscribing. 3 or 4 days won't hurt us, but it'll sure hurt CCP in the pocket.

Here's a hint, undo the patch that you applied ( that's knackered ) and run the servers without the new patch until you can afford to pay for proper coders to write patches that don't crash the system.


You Sir, Are an Idiot.

@glasgowdunlop #tweetfleet

TDSIN Director : Join 'TDSIN pub' for more info, Join today!

Glasgow EVE Meets Organiser
Bob Donovitch
The Iron Bank and Trust
#4376 - 2015-07-15 20:38:51 UTC
This one is more accurate.... http://eve-offline.net/?server=tranquility
Leliana Cami Cotte
Daylight's Burning
#4377 - 2015-07-15 20:38:51 UTC
Steijn wrote:
CCP Falcon wrote:
Sorry if CCP are looking out for the welfare of their employees by feeding them and making sure they're not going hungry when they've been working 9 hours solid on a severe technical issue.



its not so much the fact that you are doing that, more a case of by posting that you are, you are just getting peoples backs up even more.


Actually it doesn't. It shows that CCP is keeping their employees on hand to resolve the problems.

They could have just told them all to go home and worry about it tomorrow. It is after all, 8pm in their local time now. I;m sure some of them have been onsite since early this morning. Spouses and children are, I'm sure, a concern now.

Lookie, I found where to edit my Signature!
Grinder2210
Science and Trade Institute
Caldari State
#4378 - 2015-07-15 20:39:09 UTC
Quiggle Queue wrote:
If EVE isn’t online by later tonight.....

1 - Get really drunk,
2 - Get on comms,
3 - Watch all the Clarion Call videos until we believe we are actually playing.



Dont forget to watch clear skys for the 19th time i no i am
xion cyrus
The Scope
Gallente Federation
#4379 - 2015-07-15 20:39:13 UTC
HEy what if TS crashed now lol Anarchy in the tranquility
Leila Numanor
Tritanium Industries and Technology
Goonswarm Federation
#4380 - 2015-07-15 20:39:15 UTC
Nathan32Derby UK wrote:
20:00hrs ... PIZZA !!!! Fckin' PIZZA !!!! are you having a laugh? Maybe the players who pay your wages should be a bit " go slow " when it comes to resubscribing. 3 or 4 days won't hurt us, but it'll sure hurt CCP in the pocket.

Here's a hint, undo the patch that you applied ( that's knackered ) and run the servers without the new patch until you can afford to pay for proper coders to write patches that don't crash the system.


You never eat and work at the same time? Maybe they are doing that maybe not who cares. Taking a step back helps in dealing with these situations and idiots like you. Go show them how to do it, chances are you be laughed out of the room.