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Unscheduled Downtime Extension – July 15, 2015

First post First post First post
Author
Jack Oat
Brothers In Arms.
#1581 - 2015-07-15 16:36:00 UTC
Skillz?Roll
Leila Numanor
Tritanium Industries and Technology
Goonswarm Federation
#1582 - 2015-07-15 16:36:19 UTC
Irie Alixyar wrote:
CCP Falcon wrote:
[img]http://i.imgur.com/2P4UoRb.gif[/img]

Hey guys,

As you’re all aware, Tranquility is still offline after today’s scheduled daily downtime.

This is due to an issue with a code deployment today while patching for a few fixes in EVE Online. The issue caused the cluster to fail to start up correctly, and as such, Tranquility is currently unavailable for play for both EVE and DUST.

Our operations and development team are working on this issue as we speak, and we’re hoping to have Tranquility back online for you guys as soon as possible.

Right now, we don’t have an ETA for when the cluster will be back online and accepting connections, but we’ll keep you updated in this thread.

Cheers,

- F

UPDATES:

13:00 UTC - AFTER SEVERAL FAILED STARTUPS, WE ARE CURRENTLY INVESTIGATING A STARTUP ISSUE
13:30 UTC - INVESTIGATION IS STILL ONGOING - NO FURTHER ETA ON UPTIME FOR TRANQUILITY
13:37 UTC - STARTUP FAILED AGAIN - INVESTIGATION IS ONGOING
14:00 UTC - INVESTIGATION IS STILL ONGOING
14:30 UTC - WE ARE CURRENTLY IN THE PROCESS OF REBOOTING AFTER FAULTFINDING AND CHANGES
15:00 UTC - FURTHER ATTEMPTS TO START UP HAVE FAILED - INVESTIGATION IS ONGOING
15:30 UTC - INVESTIGATION STILL ONGOING - NO ETA ON SERVER UPTIME
16:00 UTC - A FURTHER FAILED STARTUP AFTER A NUMBER OF CHANGES - INVESTIGATION ONGOING



I was going to respond in a different manner.. However, I have decided to write a serious comment about our gameplay experience and this downtime in accordance to this page that the game sent us to. I wake up every morning, take a poop and think about how many kills I'm going to get, who I'm going to scam, and how many tears I will create throughout the day. After said poop, I spark up a spliff or a bowl and start smoking (don't judge me).

I start listening to music, usually Taylor Swift or Justin Bieber to get get all prepared and ready for my day on eve. After I sit my fat ass on my computer chair which is kinda hard for me to fit because as I said I am fat; and I turn eve on. What do I see, my login screen where it asks me to input my password (so annoying) and then of course the UGLYEST button in ANY game in the UNIVERSES. THE @#(*$ PLAY BUTTON. LIKE GOSH could you have made it ANY MORE UGLY? REALLY?

Anyways, I digress; I click on the mentioned UGLY ASS BUTTON and wait for my characters screen to load and then, BAM!!!! I see a message telling me that I can't connect to the server?????????????? LIKE WTF???????????? So I go to my go-to site to test my internet (Porn hub/Midget section) and I can see all the midgets doing it and getting at it. OBVIOUSLY I HAS INTERNUTS.

What could be this HORRENDOUS ERROR?? So, I go back to the UGLY BLUE BUTTON & ANNOYING PASSWORD page and I click on that HORRIBLE button again. Seconds later I get THE SAME MESSSAAAAAAAAAAAGEEEEE LIKe REALLY???????? You can't put another message????

Something along the lines of

" We're sorry you are seeing this message oh' god of eve & universes. Someone forgot to fuel our poses and we are trying to fix it so you can come create more tears. Please don't bother to push the UGLY ASS BLUE BUTTON because it won't work. As a token of appreciation here is:1 Male stripper. "

In closing. That message would be more to my liking and I am sure EVEryone feels the same.

Thank you, and wish FAWLTY7 a happy bday from me as well since it's kinda ironic that his bday is on the same day that EVE didn't fuel their poses.


Sincerely,

The fat dude that hates the blue button, loves Taylor Swift, watches midget porn, and asks not to be judged.



Easy Wall-o-Text, You will be back fapping to your toon in the CQ in no time. Twisted
GeeBee
Backwater Redux
Tactical Narcotics Team
#1583 - 2015-07-15 16:36:26 UTC
So last week I was joking on teamspeak about how hilarious it would be if TQ crashed and burned upon the release of fozziesov, it took a day but here we are. TRANQUILITY IS NOW SENTIENT AND REJECTS YOUR CHANGES! Skynet is upon us, change the nuke codes.
Picah Ascending
Miners League of Exploration Coalition
#1584 - 2015-07-15 16:36:30 UTC
omg where is the half hour failed attempt post? First no eve, now this, I cant take it anymore.
Goin Off
Manson Family
Advent of Fate
#1585 - 2015-07-15 16:36:36 UTC
My wife wants to know if there is anything she can do to help CCP keep EVE broken??? What?What?What?
Just Another
Cosmos Industrial
Cosmos Origins
#1586 - 2015-07-15 16:36:38 UTC
Irie Alixyar wrote:
CCP Falcon wrote:
[img]http://i.imgur.com/2P4UoRb.gif[/img]

Hey guys,

As you’re all aware, Tranquility is still offline after today’s scheduled daily downtime.

This is due to an issue with a code deployment today while patching for a few fixes in EVE Online. The issue caused the cluster to fail to start up correctly, and as such, Tranquility is currently unavailable for play for both EVE and DUST.

Our operations and development team are working on this issue as we speak, and we’re hoping to have Tranquility back online for you guys as soon as possible.

Right now, we don’t have an ETA for when the cluster will be back online and accepting connections, but we’ll keep you updated in this thread.

Cheers,

- F

UPDATES:

13:00 UTC - AFTER SEVERAL FAILED STARTUPS, WE ARE CURRENTLY INVESTIGATING A STARTUP ISSUE
13:30 UTC - INVESTIGATION IS STILL ONGOING - NO FURTHER ETA ON UPTIME FOR TRANQUILITY
13:37 UTC - STARTUP FAILED AGAIN - INVESTIGATION IS ONGOING
14:00 UTC - INVESTIGATION IS STILL ONGOING
14:30 UTC - WE ARE CURRENTLY IN THE PROCESS OF REBOOTING AFTER FAULTFINDING AND CHANGES
15:00 UTC - FURTHER ATTEMPTS TO START UP HAVE FAILED - INVESTIGATION IS ONGOING
15:30 UTC - INVESTIGATION STILL ONGOING - NO ETA ON SERVER UPTIME
16:00 UTC - A FURTHER FAILED STARTUP AFTER A NUMBER OF CHANGES - INVESTIGATION ONGOING



I was going to respond in a different manner.. However, I have decided to write a serious comment about our gameplay experience and this downtime in accordance to this page that the game sent us to. I wake up every morning, take a poop and think about how many kills I'm going to get, who I'm going to scam, and how many tears I will create throughout the day. After said poop, I spark up a spliff or a bowl and start smoking (don't judge me).

I start listening to music, usually Taylor Swift or Justin Bieber to get get all prepared and ready for my day on eve. After I sit my fat ass on my computer chair which is kinda hard for me to fit because as I said I am fat; and I turn eve on. What do I see, my login screen where it asks me to input my password (so annoying) and then of course the UGLYEST button in ANY game in the UNIVERSES. THE @#(*$ PLAY BUTTON. LIKE GOSH could you have made it ANY MORE UGLY? REALLY?

Anyways, I digress; I click on the mentioned UGLY ASS BUTTON and wait for my characters screen to load and then, BAM!!!! I see a message telling me that I can't connect to the server?????????????? LIKE WTF???????????? So I go to my go-to site to test my internet (Porn hub/Midget section) and I can see all the midgets doing it and getting at it. OBVIOUSLY I HAS INTERNUTS.

What could be this HORRENDOUS ERROR?? So, I go back to the UGLY BLUE BUTTON & ANNOYING PASSWORD page and I click on that HORRIBLE button again. Seconds later I get THE SAME MESSSAAAAAAAAAAAGEEEEE LIKe REALLY???????? You can't put another message????

Something along the lines of

" We're sorry you are seeing this message oh' god of eve & universes. Someone forgot to fuel our poses and we are trying to fix it so you can come create more tears. Please don't bother to push the UGLY ASS BLUE BUTTON because it won't work. As a token of appreciation here is:1 Male stripper. "

In closing. That message would be more to my liking and I am sure EVEryone feels the same.

Thank you, and wish FAWLTY7 a happy bday from me as well since it's kinda ironic that his bday is on the same day that EVE didn't fuel their poses.


Sincerely,

The fat dude that hates the blue button, loves Taylor Swift, watches midget porn, and asks not to be judged.



Out of all that, the only thing I can judge you on is your love for Justin Beiber ....
KanashiiKami
#1587 - 2015-07-15 16:36:44 UTC
KanashiiKami wrote:
looks like it isnt up

the login countdown to "checking status..."

and never connects


and then finally it says

NOT ACCEPTING CONNECTIONS

Evil

did someone hacked eve to show em that they do not like the new sov update?

WUT ???

Needale Mangeiri
xiaochuan258
Brothers of Tangra
#1588 - 2015-07-15 16:36:59 UTC
Epic fail in fact. Lvl of ccp support is wonderfull. 5 hours without result.
Desert Ice78
Gryphons of the Western Wind
#1589 - 2015-07-15 16:37:00 UTC
But did you pay the sov bill?

I am a pod pilot: http://dl.eve-files.com/media/corp/DesertIce/POD.jpg

CCP Zulu: Came expecting a discussion about computer monitors, left confused.

Talaris EveningStar
The Torchwood Institute
#1590 - 2015-07-15 16:37:21 UTC
Stomp Mongo wrote:
madhatta18 wrote:
Leila Numanor wrote:
Enslaved Mistress wrote:
Well it does seem free SD is in order, just like in the past when the server was down for a good deal of time.

I hope everything is ok CCP, and we know you are working as quickly as possible, and will make this period of down time right with the players.

Thanks for always keeping us informed and always working hard for us.



You mean SP?


yet again another dumb arse that dont know how to use ther skill quee
go get a life and ps goto the local bottleo and ask for a keg of rum and drink it dont wory it cant kill of brain cells you dont have




Really man? Was this not YOU a couple of hours ago? And I quote

"madhatta18 wrote:
hmm i wonder when ccp is going to employer real gamming programers and get rid of ego happy devs maybe thay should make this game like dust 514 free and when ccp decides to compensate ppl who are current subs thay should compansate acording to the time zone ie here in au its taken up all of our prime time and we pay good money for this"




Huh.

Methinks thou doth protest to much...


Well obviously crapping on people that do it, nullifies his own free stuff begging.

Besides, I kinda feel bad for these guys. I remember what it was like to be below EvE's poverty line; before Incursions.

CEO, Fleet Admiral

The Torchwood Institute for Advanced Studies in Systems Research, Cybernetics, and Drifter technologies

Proud member of SERAPH

"There is no good, no evil. There is only The State."

Lady Areola Fappington
#1591 - 2015-07-15 16:37:23 UTC  |  Edited by: Lady Areola Fappington
Azrael Sheriph wrote:


oh just so you know we have these things called statutory rights. which basically means those rights that are granted to you buy law and cannot be rescinded by entering into a contractual agreement. so basically if someone writes a contract with something stupid in it that's basically against British law. you are only bound to the stuff that is compliant with the law.

if you interested in a refund or a complaint please access https://www.gov.uk/consumer-protection-rights.

this is a somewhat complicated topic that i have grossly oversimlpified for you.

however tranquility is in London so i dont think ccp games arnt bound by brittish law, they are as they have a registered company here. if you wish to corrispond with them

United Kingdom
CCP Games UK
New Eden House
Fletcher Road
Gateshead
Tyne & Wear
NE8 2ET
Tel: +44 (0)191 500 8770


Your link 404'ed, but I did some research. The relevant section re: EULA would be the Unfair Terms in Consumer Contracts Regulations 1999.

There's a lot there, so I won't copypasta, but look here. I don't see anything that carte blanche makes EULA's of any sort unenforceable, nor anything that impacts CCP specifically.

The most important bit though, as you said...CCP is an Icelandic company, so it'd be judged by Icelandic, not UK law. If, for some reason, the UK (or any country) passed laws that impacted CCPs ability to protect their product that much, they'd be well within their rights to say "This product is not meant to be used by the residents of X country". [/quote]

In fact, this is the relevant chunk of EULA that handles that.

Quote:
f any part of the EULA is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties expressed in the EULA, and the remaining portions shall remain in full force and effect.

7.2 CAN I AVOID PVP COMPLETELY? No; there are no systems or locations in New Eden where PvP may be completely avoided. --Eve New Player Guide

XTOlivia Crendraven
Doomheim
#1592 - 2015-07-15 16:37:26 UTC
Just unplug it,wait 30 seconds and plug it back in.

I use nothing less than 100% re-cycled HTML

Killdeer Okel
Doomheim
#1593 - 2015-07-15 16:37:40 UTC
Wobbly Ron wrote:
Have you tried turning it off then on again

That joke was so 70 pages ago.
Ero Adalwulf
Wormhole Mining Minions
#1594 - 2015-07-15 16:37:59 UTC
5 employees (and me) all unable to play Eve and actually working.....

if CCP reimburses for downtime, am I required to reimburse CCP for all the extra work that got done??? Shocked


Just kidding, they never (cough) let Eve interfere with work.
On plus side, I've never seen the office this clean Big smile

Ero
Conrad Cadelanne
Jester's Fleet
Jester's Alliance
#1595 - 2015-07-15 16:38:09 UTC
Why is everyone blaming CCP, some things that happen in the code are just unpredictable. Of course you guys probably wouldn't know that as you are not programmers and have no real understanding of exactly how complex-ed software and databases of this size can be, hell as a programmer I don't even know so cut them some slack people I'm sure they are working as hard as they can on this and you should appreciate their efforts rather than whine about how terrible it is that your time sink isn't working atm.

as for CCP programmers, keep up the good work, sit back relax, drink a DP then find a squash that little bug Big smile
Alicia Star-Runner
Perkone
Caldari State
#1596 - 2015-07-15 16:38:18 UTC
0utlaw5tar wrote:
Deck Cadelanne wrote:
I am stunned at the level of entitlement expressed in this thread.

Sometimes things go wrong with complex IT systems, especially when changes get made. Most updates of late have gone pretty smoothly and most downtimes have been minutes long.

So enough with the bitching already. Go outside, kick a ball around, say hello to your wife/boyfriend/husband/girlfriend/kids/dog...

Truth


I would, but it is raining so my answer to this is "**** that ****". Now, about entitlement... I could care less.
handige harrie
Vereenigde Handels Compagnie
#1597 - 2015-07-15 16:38:30 UTC
hmmm, my silos are running low on resources. I'm so confused by not playing eve I ate dinner two hours early. I wasn't even hungry yet :(

Baddest poster ever

Tipa Riot
Federal Navy Academy
Gallente Federation
#1598 - 2015-07-15 16:38:46 UTC
... and another failed startup.

I'm my own NPC alt.

Zork100
Space Wizards.
Tactical Narcotics Team
#1599 - 2015-07-15 16:38:59 UTC
Come on Guys less than 20 pages to make this an official threadnaught
Llish
Caldari Provisions
Caldari State
#1600 - 2015-07-15 16:39:02 UTC
Things I have done today:

Cleaned bathroom
Wahsed Up dishes
Took Dog out
Talked to my neibour, his name is Johnathan!
Empty ash trays and removed cans of redbull from around my flat
watered plants, but i think they are dead
Ate food i cooked, yuck
Did hoovering
read some of my Simon Scarrow book, Ahh Cato and Macro, what kind of trouble awaits you this time!?

What else can I do today?

What have you done, apart from F5'ing this thread?