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Carnyx release - General feedback

First post First post First post
Author
E6o5
Sebiestor Tribe
Minmatar Republic
#1701 - 2015-06-16 18:44:25 UTC
CCP Claymore wrote:
Quote:

are you going to reinstate the old icons, even if only as a temporary measure?


The simple answer at the moment is no.

Without going into too much detail as the blog will cover it, we have ideas to simplify the current system from the feedback on this thread and discussions from the CSM.


I don't know where the idea for the need of new icons came from. But lets assume there were some players asking for it (and not some manager who doesn't play the game decided we need something new). It is also obvious with this thread that there are players who want to keep the old icons. So if you really see the need for new icons to satisfy those assumed players asking for it the only valid option would have been to implement a system that supports different set of icon.
Any claims that your code base and/or architecture don't support that are lame excuses and need to be addressed by you before breaking a well working feature for large parts of the player base.
Jeven HouseBenyo
Vanity Thy Name Is
#1702 - 2015-06-16 18:55:26 UTC  |  Edited by: Jeven HouseBenyo
CCP Claymore wrote:
Quote:

are you going to reinstate the old icons, even if only as a temporary measure?


The simple answer at the moment is no.

Without going into too much detail as the blog will cover it, we have ideas to simplify the current system from the feedback on this thread and discussions from the CSM.


So... That's the answer we get after nearly 2 weeks of howling for at least an option to use the old icons.

Action: Unwillingness to give your paying customers what's needed, choices.

Reaction: When this account goes inactive at the end of the month, I'll get by with the occasional 30 day Trial account. No more of my cash in your Wallet. My entertainment dollar will go to where it will give a better return with less skull pain and customer service frustration. No more buying Aurum, Plex, or any other CCP product or release.

You win, CCP. It's your sandbox, this relatively new player will leave you to your vanity project just like you obviously want.

>Jeven

PATHETIC

Twitter it. #icongate #tweetfleet #eveonline
Seems that and Reddit gets better results when there's an issue being glossed over to protect the pride of some Dev on a mission to break what wasn't broken and didn't need fixing in the firsties. Got until the first of the month, won't give up until then to get an option to use old icons until 'new' ones are usable without pain medications.

Minny boat flyer, unofficial squeaky wheel.

'Game Ethics and Morality Monitor' I remember promises.

Snark at 11-24/7/365.25. Overshare? Yup.

Yes it's my fault. And if you don't staap it I'll do it again. ;-P

No you can't has my stuffs OR my SPs.

Grubgrafter
Fortis fortuna adiuvat
#1703 - 2015-06-16 19:15:43 UTC
Oh my....

Platitudes and notifications about meetings to organise meetings doesn't really address the issue...

The old icons worked, no player I know was screaming for a change in the overview icons, for that matter no one was screaming for changing the neocom icons either...

You tested the new icons on SISI, binned the feedback only to now claim the issues raised are real since releasing the icons on to TQ, and burdening the player base with your poor development...

I would suggest, the best action would be to reinstate the old icons until you have worked through the issues as using TQ as your Beta testing is taking the micky to be quite frank...

Roll your necks in, cut the BS and overdrive by PR dept on social media, and fix the issue.... Scrap the deployment of new icons on TQ, as you clearly haven't thought this through... You are trying to make a one size hat to fit all, which has led to clutter, confusion, medical issues, poor graphics etc etc etc...

Don't leave these icons in game any longer than you need to return to old icon set....

This whole episode seems to typify current CCP blue sky thinking which is ruining what was a very good game.....

Vic Jefferson
Stimulus
Rote Kapelle
#1704 - 2015-06-16 19:15:45 UTC
CCP Claymore wrote:
Perhaps we could and should have done more to address the issues we are now seeing are real issues, we will strive our hardest to make the icons better, at the moment reverting them back is not an option we are considering.


Iteration is a great way to make progress, or to make something new and better. Sure, you have to try things and take risks if you want to progress. Inevitably, many ideas and lots of effort to see that happen will fail - horribly and hilariously. That is the risk and excitement of iteration.

We, the players, challenge you. What works in a controlled environment, or for some group of players, does not for others and produces layers of complaints and rage. If I was a high sec player, or spent most of my time in huge fleets, these icon changes would affect me far less. Here's the challenge; one simple tickbox such that all new icons are 'beta'; just like the map. You can iterate away to your hearts content, and when people finally start using the new ones over the old ones, you will know you will have succeeded, and, in the mean time, not have created a huge amount of friction with your player base.

The sound team gets it. Don't like a sound? No problem!
The graphics team gets it. Good work by the way, looks fantastic!
The New map gets it. It is aspirant yet humble.

This incident and many others give the overwhelming impression that the UI team does not get it. Options, customizability, usability, and get this, real iteration where failure is allowed. You are giving the impression that you will not allow failure, when by definition, iteration includes discarding failures, even if large amounts of time were put into creating it. Projects can and should be allowed to fail; to not allow this is to choke on pride and not understand what makes iteration such a good thing. Crony-Iteration is what we seem to have, as you aren't letting bad ideas fail.

Again, we the players CHALLENGE you to actually use the concept of iteration here, and that quite clearly involves tossing this set entirely, or at least allowing us to use the old one until this is usable. If you really get iteration, you can accept the fact that you may have to start all over again.

Vote Vic Jefferson for CSM X.....XI.....XII?

Eke Patang
Republic Military School
Minmatar Republic
#1705 - 2015-06-16 19:18:35 UTC
I'd go and shoot the monument in Jita but i can't work out which icon it is X
gargars
Willco Inc.
#1706 - 2015-06-16 19:24:39 UTC
CCP Claymore wrote:


Perhaps we could and should have done more to address the issues we are now seeing are real issues....


I find this extremely insulting. You had mountains of this same exact feedback on the icons when they were on sisi and you asked for our feedback, and said you were listening to it.

Then here you say only now do you see there are "real issues"? Meaning none of us brought up anything valid before or you just blew it off?

Now again you say you are all listening and taking in our feedback. I fail to see how, and why should we trust that this time?

I am sorry I am usually very sympathetic, but time and again, year after year, everytime something blows up in their face CCP says the same thing...

WE SHOULD HAVE LISTENED TO THE PLAYERBASE - and
NEXT TIME WE WILL DO BETTER

It's gotten very old.
Sere O'Asis
Desert Oasis Investigations
#1707 - 2015-06-16 19:29:17 UTC
CCP Claymore wrote:
Quote:

are you going to reinstate the old icons, even if only as a temporary measure?


The simple answer at the moment is no.

Without going into too much detail as the blog will cover it, we have ideas to simplify the current system from the feedback on this thread and discussions from the CSM.



As it stands now, this game is unplayable for me, unless I stay docked in the station.

It is not as many have suggested an unwillingness to learn new icons, anyone who plays EVE for any length of time is willing to learn.

Simply put, the new icons, as far as my vision is concerned, are out of focus; and the constant strain on my eyes of trying to identify/define/categorize such poorly imaged visuals literally causes me pain.

The new icons need to be legible, in the traditional sense of that word, for all game users. Simplifying the number of icons will not produce the visual clarity that is currently lacking.

I have started looking for a new game to play.

And, I am sorry about that.
Jeven HouseBenyo
Vanity Thy Name Is
#1708 - 2015-06-16 19:32:23 UTC
Eke Patang wrote:
I'd go and shoot the monument in Jita but i can't work out which icon it is X


Under this icon messiness and migraine inducing new setup, it'll be something from either: Space Invaders, Monopoly, Astrosmash, daycare crayon time, or RL Military Stars Bars Rockers Chevrons and Pips. Don't ask which country and branch is the reference, I dunno.

Now to figure out the brainstorm file 'Jita monuments' are under to find the correct cross reference. Roll

>Jeven

Minny boat flyer, unofficial squeaky wheel.

'Game Ethics and Morality Monitor' I remember promises.

Snark at 11-24/7/365.25. Overshare? Yup.

Yes it's my fault. And if you don't staap it I'll do it again. ;-P

No you can't has my stuffs OR my SPs.

Jeven HouseBenyo
Vanity Thy Name Is
#1709 - 2015-06-16 19:34:47 UTC
Sere O'Asis wrote:
CCP Claymore wrote:
Quote:

are you going to reinstate the old icons, even if only as a temporary measure?


The simple answer at the moment is no.

Without going into too much detail as the blog will cover it, we have ideas to simplify the current system from the feedback on this thread and discussions from the CSM.



As it stands now, this game is unplayable for me, unless I stay docked in the station.

It is not as many have suggested an unwillingness to learn new icons, anyone who plays EVE for any length of time is willing to learn.

Simply put, the new icons, as far as my vision is concerned, are out of focus; and the constant strain on my eyes of trying to identify/define/categorize such poorly imaged visuals literally causes me pain.

The new icons need to be legible, in the traditional sense of that word, for all game users. Simplifying the number of icons will not produce the visual clarity that is currently lacking.

I have started looking for a new game to play.

And, I am sorry about that.


Know anything about this Elite:Dangerous I keep hearing mentions of? If the lack of icon choice is still going on at the beginning of the month, it's find another space based MMO for my dollars.

Don't want to leave, but I can't 'get used' to the physical pain going on.

>Jeven

Minny boat flyer, unofficial squeaky wheel.

'Game Ethics and Morality Monitor' I remember promises.

Snark at 11-24/7/365.25. Overshare? Yup.

Yes it's my fault. And if you don't staap it I'll do it again. ;-P

No you can't has my stuffs OR my SPs.

Steijn
Quay Industries
#1710 - 2015-06-16 19:45:25 UTC
Jeven HouseBenyo wrote:
Know anything about this Elite:Dangerous I keep hearing mentions of? If the lack of icon choice is still going on at the beginning of the month, it's find another space based MMO for my dollars.

Don't want to leave, but I can't 'get used' to the physical pain going on.

>Jeven


ED for me, is good because i grew up with the original on a CBM64 and joined the Kickstarter at a very early stage. However, it is NOT Eve and anyone moving over thinking that it is, could well be disappointed.
E6o5
Sebiestor Tribe
Minmatar Republic
#1711 - 2015-06-16 19:46:42 UTC
Eke Patang wrote:
I'd go and shoot the monument in Jita but i can't work out which icon it is X


Maybe that was the whole masterplan:
- introduce crappy new icons so no player is able to find the monument
- break more stuff in the next patches
- no players shooting to monument means everyone is happy
- ???
- profit
Jeven HouseBenyo
Vanity Thy Name Is
#1712 - 2015-06-16 20:03:53 UTC
Steijn wrote:
Jeven HouseBenyo wrote:
Know anything about this Elite:Dangerous I keep hearing mentions of? If the lack of icon choice is still going on at the beginning of the month, it's find another space based MMO for my dollars.

Don't want to leave, but I can't 'get used' to the physical pain going on.

>Jeven


ED for me, is good because i grew up with the original on a CBM64 and joined the Kickstarter at a very early stage. However, it is NOT Eve and anyone moving over thinking that it is, could well be disappointed.


I won't complain about any space based game not being an Eve clone. It might be a nice relaxation to not be on hair trigger 'unknown in my personal flight bubble check Bio and security rating and Corp info and kill it with fire!' all the time while playing. Lol

Minny boat flyer, unofficial squeaky wheel.

'Game Ethics and Morality Monitor' I remember promises.

Snark at 11-24/7/365.25. Overshare? Yup.

Yes it's my fault. And if you don't staap it I'll do it again. ;-P

No you can't has my stuffs OR my SPs.

Natya Mebelle
Center for Advanced Studies
Gallente Federation
#1713 - 2015-06-16 20:04:54 UTC
Vic Jefferson wrote:
*snip*

This incident and many others give the overwhelming impression that the UI team does not get it.
I agree with your entire post, just taking this line as an interesting statement to... "Iterate" on *snickers*

You said the Map team gets it, which is (mostly) correct. Even though they made the mistake of making the new map default, and even though they are slacking on improvements, the old one is still there. The new map is still very flawed in a lot of aspects, but at least we have the choice to opt out of it.

Now, what is Interesting to know is... the same team that did the new map also did the OPPORTUNITIES.
Opportunities have never exactly been on opt-in and it got a very mindboggling way of "testing".
Many concerns have been voiced, but have been ignored. CCP clings to statistics which provide false positives and reads them completely out of context in regards to opportunities. Now they are live since over a month, and things are still terrible.

Again, let us think about it. Starmap: optional. Opportunities: not. Team: same.
I am not convinced enough to look at what other changes the team with the icons did, maybe someone else will do it. It would be interesting to see if there are other strange shifts like that visible.

It smells more and more like bad management decisions, but this is of course still only speculation.
Circumstantial Evidence
#1714 - 2015-06-16 20:16:26 UTC
Eke Patang wrote:
I'd go and shoot the monument in Jita but i can't work out which icon it is X
lol. That was a dramatic manifestation of the 2011 'Summer of Rage,' that the current level of protest over this change has not reached. I was surprised when CCP permanently wrecked the monument. They didn't have to. How many companies would cement an acknowledgement of a public relations fiasco into their game, for all time?
Eke Patang
Republic Military School
Minmatar Republic
#1715 - 2015-06-16 20:32:56 UTC
Circumstantial Evidence wrote:
Eke Patang wrote:
I'd go and shoot the monument in Jita but i can't work out which icon it is X
lol. That was a dramatic manifestation of the 2011 'Summer of Rage,' that the current level of protest over this change has not reached. I was surprised when CCP permanently wrecked the monument. They didn't have to. How many companies would cement an acknowledgement of a public relations fiasco into their game, for all time?


At least back then you could open ship fitting and still spin Smile
Eraza
Fuzzyness Enterprizes
#1716 - 2015-06-16 20:59:13 UTC  |  Edited by: Eraza
Circumstantial Evidence wrote:
Eke Patang wrote:
I'd go and shoot the monument in Jita but i can't work out which icon it is X
lol. That was a dramatic manifestation of the 2011 'Summer of Rage,' that the current level of protest over this change has not reached. I was surprised when CCP permanently wrecked the monument. They didn't have to. How many companies would cement an acknowledgement of a public relations fiasco into their game, for all time?


I remember the summer of rage indeed.
However I was always disappointed to hear that CCP seems to have thought that incarna was a bad idea.
I quite liked the IDEA of incarna, just.. it promised a whole world, and delivered: one room, microtransaction flavored..
NOT what I expected after the massive hype they had going around it.

Similarly now, CCP has seemed to notice the rising tempers, but I'm really not sure they realize WHY.
I guess that blog post will tell if they understand the reason why we are not happy.
Or perhaps that post will be a huge mess that misses the point entirely.

Here is a small hint: it's a form vs function issue.
The new neocom, new map, and new icons.
All very pretty yes.. but less functional, and much harder to use when you are in a hurry.
My impatience is growing with every one of these "features" that sacrifice function, in order to look better.



Last but not least, thank you CCP, for letting me turn off the new map.
As pretty as it is,(and I really like it for that) it's just not as fast to navigate, and horrible for scanning last I tried..
Thanks for the option :)
Lexiana Del'Amore
Nouvelle Rouvenor
#1717 - 2015-06-16 21:33:03 UTC
Dear CCP...

Trust me when i say this...

No matter how much you try and polish the turd that is the new Icons you'll only end up with a slightly shinier turd...

Swallow your pride and roll back these unwanted changes...

We shall love you for it.
Unezka Turigahl
Det Som Engang Var
#1718 - 2015-06-16 21:35:24 UTC
Natya Mebelle wrote:
I realized there is a bit of feedback I have not yet been giving. After two weeks of new icons I started to notice an "improvement" on my trader. Or let us call it, a change.

I learned the association that... Monopoly houses and upside-down empty wrecks are potentially bad for me.

Considering I have a combat-salvaging alt, this reverse wrecks being dangerous thing now is very irritating to me. It feels like I'm being poked at by Wreck-zombies.
I do like playing Monopoly, but not when those houses get aggressive at me. I fear this new association could impact my fun on the boardgame.

I'm not kidding. I'm dead serious. This is how my brain works.


Rats are red, wrecks are not. And you should probably already have overviews for wrecks only and rats only anyway. Set all player ships to have a background color of your choice. Then you can't possibly get them mixed up with wrecks either.
Unezka Turigahl
Det Som Engang Var
#1719 - 2015-06-16 21:39:55 UTC
Eraza wrote:

Last but not least, thank you CCP, for letting me turn off the new map.
As pretty as it is,(and I really like it for that) it's just not as fast to navigate, and horrible for scanning last I tried..
Thanks for the option :)


I have no issues with the Neocom. And the overview icons don't bother me much either. But using the new map to do my probing... ugh. If the new map were forced on us, I'd probably be unsubbing like many people in this thread.
Orm Magnustat
Red Serpent Industries
Red Serpent Alliance
#1720 - 2015-06-16 21:46:19 UTC
Lexiana Del'Amore wrote:
Dear CCP...

Trust me when i say this...

No matter how much you try and polish the turd that is the new Icons you'll only end up with a slightly shinier turd...

Swallow your pride and roll back these unwanted changes...

We shall love you for it.



You took the turd right out of my mouth ... thank you! Ugh